Topic: Does even freezing a customer's account curb irresponsible gambling? - page 9. (Read 1914 times)

Well, we first have to be able to separate the functions of each thing. Firstly, the casino is someone's private property and that someone invested money, then it is that person's business and that person complies with all laws to run the casino. he is not to blame for anyone's losses, he did not force anyone to play at his casino and the games at his casino are provably fair games, so he was part of it. Now the player has responsibilities that he must fulfill, first the player must comply with the part of providing truthful information, he must also comply with the casino's terms of service. Afterwards, the player must know for himself that gambling is not a constant source of income and that the risk of losing money playing is much greater than winning and that is why you don't see many people getting rich playing in casinos or lotteries.

This is something basic that everyone should be aware of. when a person ignores the fact that gambling is not a source of wealth and that person starts playing a lot to the point of becoming addicted to gambling, then this is not the casino's problem, and the casino managers cannot keep closing accounts of people without these people having broken the TOS and without these people having asked the casino to close their account, it is not the casino's duty to keep making assumptions that if customer X or Z are playing a lot then they are addicted to gambling and blocking the account of customer X or Z. it is not correct for a casino to do this. In my opinion, when the client thinks he is addicted, he should seek medical help.

Many people have made the serious mistake of ignoring doctors, they think they will be cured alone without needing doctors, they look for help on the internet, they keep closing accounts in casinos thinking that this is the definitive solution, but it is not a definitive solution because the person can create an account at another casino and continue playing, addiction must be faced head on and for that only medical help is the solution, I hope that people who are addicted seek doctors

There is no relationship between gambling addicts and casinos, in fact casinos like to see gambling addicts who continuously deposit their money, it is an advantage for the casino, if they freeze it they are reducing their profits, unless they find violations they will freeze it because it is detrimental they

This would rarely happen because this how they make their money, but it would have been a very good measure and will go way far to help curb irresponsible gambling, reason that the gambler will be cautious next time so that such a situation won't occur where his/her account will get frozen as a result of that, while in the other hand, it can make this gambling platform lose customers because the majority of gamblers won't like a situation where they will get restricted to do what they want with their money at anytime.

Firstly, I don't think its possible for platforms to freeze your account because of consistent deposits, I've only know them to freeze account on suspicion of multiple accounts or you're in restricted countries.  I've never seen consistent deposits as a breach of agreements on their T & C.

Casinos count their gains from your consistent deposits and their loses from your wins that you withdraw, so as long as you continue depositing, you enrich them and they're even happy to see you deposit more, moreover in actual terms, nobody says no to opportunities to make more money.

Now back to your question, when someone's account is  frozen and the person is a desperate person, the platform that  froze his account has just lost a customer, he will go ahead to patronize another casino which will welcome him with open arms. He continues his habit there and life  goes on. The only way I've seen that someone's addiction habits is curbed its by the gambler coming to his senses and putting an end to his addiction, else, there are many ways to do their thing.

People can get mad as hell but if they really want to gamble they will find a way to gamble. Especially online, people will just go to another casino or register a new account at the casino that froze their activity.

Which are those reputable casinos you're mentioning that enforce responsible gambling? Your statement implies that there are, but fail to state which ones they are; it would be useful if you actually mentioned some of them, because I highly doubt that there are any casinos that care whether you're responsible with your money or not. There's no right or wrong way to make money as a casino, when you sign-up on a when you accept their TOS and the possibility of you losing money, you're responsible for your own actions.

That makes sense.
If you are gambling irresponsibly, casinos will not mind whatever you do. If you lose a thousand per minute, they just let you be and will even like that you gamble that way. Never heard of casinos freezing your account all because of that.

There is no way they will freeze your account for gambling away your money, but they may freeze it if you are winning a huge amount and try to withdraw them all. They will sort of ask for so many requirements other than government documents but probably source off funds as well.

There will be reputable casinos who have as their policy the enforcement of responsible gambling. They may not be so rampant but there are. The topic would have been more self explanatory if the OP had listed a few of those casinos that can freeze their customers account on suspicion that they are gambling recklessly.

Casinos that do that are responsible casinos. Because even though the goal is to make money but making money off of the right way and not off of so gambler's silly mistake is no fun. For those who say that the casinos are there to make profit, I want to tell you that neither would they run at a loss if they freeze the account of some gambler who is already showing symptoms of gambling addiction.

I wonder what parameters a casino should use to understand that a person is not playing responsibly. Besides, there are thousands of people in the casino; will they babysit every player? If you are an adult, and this is a condition for registration, then you are fully responsible for your actions.
But there is also an answer from a player who has an addiction, and he will also have no restrictions if he thinks about his addiction for a while.


The player can be stopped only after his desire to be cured, by making a ban somewhere for him, he will move to another gaming platform.

after I understand the problem related to this case, it seems to refer to gambling addicts because they don't have responsibility for their gambling and chase losses continuously.
freezing a gambler's account after being suspected of irresponsible gambling will only be in vain because there are many ways for gambling addicts to continue betting to vent their emotions to chase losses by using other people's accounts or registering for other gambling sites as said by other people here.

one way to temporarily stop a gambling addict is simply to ban all the data he has from being banned from any casino so that the gambling addict will no longer be able to return to betting and registering at another casino.
that's the best way that I know, but it doesn't guarantee that you can stop gambling addicts because as I said, there is always a way.

Casinos can't freeze an account for such reason and rationally it doesn't make sense, its user's responsibility to handle his money, and casinos provide features to exclude themselves if they feel they are over betting and it even exists because of the regulations or casinos would love people who lose their money to them because that is how they can make money for them.

And I really wonder how a casino can decide a person is spending more money than he do.

This thread doesn't even make sense to me.

Your story touches on a crucial ethical and responsible issue in gambling. I think account freezing is a double-edged sword. It interrupts and forces reflection. Its not only about stopping a spree; its about forcing oneself to reflect. I wonder if this solves the problem.

I believe such treatments work best when people are willing to face their behaviour. Freezing an account may only temporarily deter irresponsible gambling. Does it modify behaviour permanently or just postpone it?

Supporting pleasurable gambling is different from ignoring harm. Casinos and other gaming platforms must secure their consumers' health and safety. Account freezing should be part of a safe gambling approach. Start a discourse that leads to healthier behaviours and choices, not just stop the action.

VPN for what? If gambling is allowed in his country, why using VPN? There are many reputable gambling sites today that he can choose from. Some gambling sites do not even allow VPN. If a gambling site block his account because they know that he is getting addicted to gambling, he can just open an account on another gambling site and continue to gamble. But if we should be sincere, have you seen any gambling site that does that before? I have not seen a gambling site that will block the account of the person that is given them more money and losing it for their own profit. It is good for OP to know that to stop gambling or stop gambling addiction comes from the gamblers mind and not from any form of centralized control.

Not all casinos do that, although there are, of course every gambler should be able to understand that they are reminding you to stop gambling, even though you can gamble at other casinos, but actually casinos like to see you make gambling deposits at any time, it's just that maybe this feature can help. you to get out of your gambling addiction and bad habit of playing without proper control, after all it doesn't look bad but maybe there are people who find it fun and there are also those who don't.

Actually I have never received a warning like this but I have heard stories from people out there about restrictions that ultimately make casinos freeze gamblers' accounts for some time in order to avoid losing more money in gambling, for casinos it is actually very detrimental but it can be a thing This is a positive thing that must be seen from the perspective of gamblers, after all, why do you have to rush to make a deposit every time? Shouldn't gambling be done responsibly and not excessively? It all comes down to each person's point of view, things will definitely be different. 

Yes since customers attention will focus on recovering the funds and will help him to cool down. But this is very subjective because how will casino determine if the players is betting frequently due to addiction because some players tend to play small then just deposit partially whenever they lose their bankroll. I will not consider depositing multiple times without knowing the total bankroll of this person.

But assuming the person is indeed addicted. Freezing the account is the right action to stop the addiction. We already witness tons of scam accusation here that related to funds confiscation and all of them spend their time solving their issue rather than continue gambling.

I would feel furious on that, who are they to judge me, as long as I'm not making trouble on their casino, they should still allow me to gamble and let me manage myself. A gambler would only be called irresponsible when he make an action that could destroy other people's properly or worst hurt them. They don't know me, what if I'm just trying to burn my money because I am having fun, and I could lose as much as I want since I am earning a lot of money.

They (casino) should not cross the line, they have rules, that's the only thing they are focus on implementing it, not "suspecting" someone of being irresponsible.

No one can stop you from playing if you want to play, there's always other casinos to play so no I don't think freezing a gambler's account will curb addiction as long as there are other alternatives, a compulsive gambler will always find a way, the only way to stop compulsive gambler is through personal intervention and not preventing him from gambling when there are other options to gamble, I have not known a case where an addicted to gambling because he was restricted, that's not how to cure a compulsive gambler.

A compulsive gambler may stop from playing but he will always come back until a professional intervene and laid out a therapy to cure his addiction, many casino have that feature but its a feature they implement as part of their compliancy of making their platform safe from addiction to gambling.

I don't think gambling casinos would freeze your account for irresponsible gambling unless you request them to stop you personally. I have read some posts about making themselves stop gambling because they know they are addicted. It would not be really effective in the sense that you could just gamble with another casino if you really are itching to gamble. It's still the person's decision where it would really make sense.

Did you experience that? I was working in a company where gamblers would sit on our live tables. We had a possibility to report to the management that player had a gambling problem or addiction by clicking on the tab on the screen, them the one responsible for solving those cases would contact the player and have a small chat with them, to ensure whether player really had an addiction or not.
I have always thought that every casino was handling this situation the way I described. I think it is a violation of personal rights to block customers and entitle it as a gambling addiction problem if you didn't have communication with the customer at first.

Casino will not freeze someones account for that reason and for sure they would love to have a costumer like that since their profit will continue and they would let them play not unless if they do abusive action that break their rules then for sure with that they would freeze or totally ban the account of accused gamblers. Casino owners will not get a damn to stop anyone to gamble since this operator want people to come on their site and play as long as they can. Those messages posted about gambling responsibly reminder is just a post but they don't really mean it since the more extended minutes people to gamble the more money to enter in their business.