Topic: Does even freezing a customer's account curb irresponsible gambling? - page 8. (Read 2748 times)

This is very true, of course everything changes if the client requests the casino to self-ban his account, but the only option I see is for him to make a formal request and sign it so that the casino proceeds to do something like that, then things can change a lot if it is done in the right way, since the casino would have how to defend itself, and many people have done that who only request that their account be blocked due to their addiction problem, which I think is very valid, I say about the signed document so that it is absolutely valid.

The community would really be having that sympathy if they've seen that it is really that something that needs to help out but if these things are results because of that severe addiction
then expect the community wont really be having any reactions towards this stuff and would really be just saying that this is really just that a typical stuff to happen.

Platforms doesnt have the right to lock up someones account. They do love into those players who are addicted because they do make money out of it.
They are capable on doing so but doing such act will really be leading out that kind of possibility that will tarnish out their reputation and this is something that they dont really like.
Once that reputation is fucked up then its all over for the business.

Yes, but for that to happen the person's personality needs to be somewhat dominant, generally a person with a strong temperament can achieve it, but people who are easy to manipulate and easy to get carried away are not the ideal ones for that, I start from the fact that the problem of addiction is the fault of the same people who get into gambling and cannot control their emotions and impulses, and that is already a great irresponsibility, so the fault is of the same people in addiction, but when the person no longer has that control over themselves, that's where help from others comes in.

They would really be that liking for those gamblers who do loses up more or big time and it's true that as long they aren't violating site rules and terms then there's no way that they would really be locking up users account on which it will really be that understandable or they do really know that this could really bring up some false issues on which this could really affect out their reputation. They won't really be minding about their players financial condition because this is what they do wanted or does like because they will generate bigger revenue. There might be times that they will be locking up someone account if there's some request from the user itself on which they will really be granting in.They won't locked out accounts if theres no issues with it because these is where these business do make money on which out of those people who are really that becoming addicted or being impulsive on the moment that they do play. As for gamblers point of view,if you've been locked out without any valid reasons then it will be normal that you will be making out some complaints.It is really that rare for someone to ask for locking their accounts to fight off addiction.

Addiction is something a personal problem on which this cant be resolved out on just that making yourself getting locked or prohibited to play on a certain platform. If we do really try to look around
then there would really be tons of places on which you could really be able to play as long you do have the money.  Therefore, stopping completely would really be that up to someones decision whether they would really be continuing to play or not. It would really be that up to theirs in regarding such decision.

You are right, account freezing can lead to bad marketing for the casino because such owner has friends and probably followers who are in the same playing habit and so he can pass wrong message to his followers. However, I think casinos understand that they don't need to go that way whether a gambler plays and losses excessively. If you are losing, it is the casino that profits more. They are there for business not charity. So they set the roles they can cause your account to be banned and I have not heard such ban because of irresponsible gambling if you have not gone against their set roles.

While freezing a gambling account might help some people take a break, before they go to look for another casino. It doesn't stop someone with gambling addiction entirely unless the person makes a strict decision to adjust. And then I don't think it's realistic for casinos or gambling sites to freeze your account because it is your choice, even if you gamble 24/7 - that's your choice. It's a free world.

The only thing is that your account can be banned if you faulted. If you break any rules according to them, break their rules, it can be banned temporarily. But freezing your account, and maybe when you come back, it shows on your screen that you've been gambling too much, 'Take a break' - it doesn't happen. Account freezing is not so common for gambling sites, but banning when you've defaulted, is more familiar.

A customers account cannot be frozen without his or her consent. As an addicted gambler that's trying to take a break freezing your account can be a good way to control your addiction but I think it's a temporary solution. My reason for saying this is because it's possible for you to open a different bet account on another platform when you can no longer control the urge to gamble. Apart from freezing your account you must learn to discipline yourself and find something else to keep your mind distracted from gambling.

They are happy to take your money, no casino would freeze your account without your permission, you must be the one to request for that
Suspending a bet account doesn't help gambling addiction, I have seen a lot of gamblers suspending their account and opening a new one...it only takes a strong will to stop gambling totally,  casinos are always making money from unlucky people, it doesn't matter who wins the house always wins, you can't just expect them to freeze your account and stop their business from booming

I'm also quite strange about this, I mean why would a casino owner do that when the users themselves are not responsible and the casino is only running a business and what is called a business to make a profit no matter how much loss someone they experience from their gambling will I'm happy about that and the casino owners also have no sympathy for anyone who gambles at their casino even if it goes bankrupt, because it's the fault of the users themselves who can't control themselves and don't gamble responsibly, even the casinos don't force their users to continue gambling continuously if it is based on their own abilities.

Even if someone's account is frozen on the basis that the user does not gamble responsibly, I think as a user he will be angry and decide not to gamble at that casino anymore which limits his account, what if the user is a rich person who doesn't care about his losses even though he has experienced losses? which is quite big because the aim is just to have fun so the casino should feel happy with it instead of finding its user account frozen.

This heps to an extent but then it can not totally solve th problem of addiction because if a particular casino decide to freeze a gambler account, such gambler might decide to open another account with a different name in the same Casino or other casino so how does this solve the problem, personally I feel that persistent advice and evidence of what addiction has done to people can goo a long way to correct a gambler to work inline to minimize their irresponsible gambling habit, we shouldn't forget that no matter the advice we give to excessive gamblers, is only when they see good reasons to our advise they can stop it, if the measures you outline is been put in place, it may trigger them more once the casino unfreeze their account because at that point they were idle if thats the case they would have been eager to continue their gambling, in conclusion advice and mentorship will help to solve this problem.

Freezing a customer's account is a great way to tackle reckless gambling, but it's just one piece of the puzzle when it comes to encouraging responsible gambling. I just do quick google search and there is actually benefir freezing an account and one of the big reason is Freezing an account provides an immediate halt to all gambling activities, which can prevent further financial loss and give the gambler a break from the cycle of betting.

Using too much human personality in business activities would be very redundant as well as there would be no ruthlessness, especially in gambling, once decided to be a casino, the situation of many destroyed families is a scene that has been warned, the remaining compassion would be just a few warnings before making a bet. After that, there will no longer be any tolerance for betting accounts. Even if they are involved in a lawsuit, the casino has proven that they are responsible enough, and the sense of irresponsibility belongs to the other party, they will not freeze the business path they have chosen

I agree with you, casino have no rights to freeze someone's account unless there's a reported incident regarding cheating, fraud or illegal things that seen as part of history of the account. Freezing an account is not the only way so that a gambler could stop participating on it because there's a lot of ways to recover or to gamble again on that site, they can easily create new account to continue the gambling session etc.

Agree with you, I also wouldn't believe that casinos do all that, they are in business and they always want to keep gamblers depositing money and betting, in fact every casino will offer various attractive offers to attract gamblers to deposit more money.
No casino will freeze gambler account when they make many deposits in row, after all they do not have any rights over this unless the account is suspected of cheating or making mistake by violating existing provisions.
Hahaha, this is quite ridiculous because if this is done then the casinos will indirectly prevent the gambling sites they run from making profit.

Only ones who can stop it all are the gamblers themselves, whether they spend lot of money and deposit large amounts of money in row will never make the casino care about being responsible for the gamblers.
Moreover it true that gambler will not really be able to restrain his own desire to play and bet, they will do anything to fulfill all these desires so there will be no point in doing all that.

This happened to a friend of mine, where he tried gambling on a new platform. he does the same thing by registering by filling in all the certain requirements and when he has successfully registered he will make a deposit, but the deposit feature cannot be used, for some reason I don't know, so he makes online contact with the available services and the casino. said that some of his requirements were invalid, such as a registered account. whether it's a violation or something, but what's clear is that he can't gamble on that platform, but that's not a big problem, because he's looking for another platform to register again and gamble.

The second incident happened after my friend got a big win, he gambled with a large bet amount, and as time went by he got free spins which could make him get a big win, without thinking twice, withdrawing was the best action. but when he made a withdrawal and it was still in the processing stage, he waited a long time with no notification, he returned to the platform, but when he tried to log in for some reason suddenly his account couldn't be opened. He tried several times with no good results. However, after trying to contact the casino online, something strange happened, his account was frozen for whatever reason, but the casino said he could withdraw his winnings but not all, only half of the winnings he had obtained. a lot of time was spent negotiating but it didn't produce a good decision, it was just a mistake given by the casino. This is annoying, but instead of not withdrawing the winnings at all, my friend withdrew it according to what the casino suggested.

Technically speaking it doesn't as this is more like a temporary fix, but as far as I know a player can easily find a similar casino or sportsbook to continue where they left and continue gambling and in some circumstances if a casino runs a non KYC service they can easily open another account and try to beat the system.. but of course they get caught  one way or another and funds confiscated to hit them were it hurts the most and before you know it someone gets to complain of how a casino scammed them when in the first place the player is kind of being protected.

Otherwise never run into any casino or sportsbook that freezes accounts based on irresponsible gambling  as casinos are more interested in the money 

I can't tell it for sure. The last time I did a rage bet, no gambling site restricted the money flow and when I had confirmation pending on a site, I used another one to lose any other money I had. So, for a person like me, it won't make any difference. But there are some gamblers who are too loyal to a platform and they might get devastated when their favorite comfort place becomes hostile.
I don't think any casino would block users fund for losing a large amount in small time, rage bet is the profit boost every operator desires. They'd rather enjoy it than to freeze the potentially incoming money.

It would be unethical that they would really be freezing their players account without having those kind of consulting it first to the user itself and also its impossible that they would really be mindful or serious about their gamblers specially on keeps on depositing because this is the primary thing that they do really like in the first place.   If ever they would really be putting up some lock/delete account then its something that would be placed on there and not really just that totally making up some outright decisions on how a user would really be preferring into and just like been said that its really that unethical.

That's because they are not doing it, and they don't have the right especially against a gambler who just want to win back his losses. Maybe for some casino they have the "self-exclusion" feature but it is the gambler who will initiate to self exclude himself for whatever reason. It's true, casinos are only interested in profit, and their responsiblity to us gamblers is to pay us when we win, and also to pay the government for their tax due.


Based on your experience, what are the actions of the casino if they see someone chasing his losses?

I don't think that the customer support is entitled to do that.In fact in most reputable casino they give you the option to click for freezing your account for a certain amount of time until you fix the way you are thinking and you don't deposit anymore,I have never heard of some customer relations support representative blocking or freezing an account just because they deposit in succession,maybe if you withdraw in succession as they can become doubtful of how come someone is winning so often and to check thoroughly and audit your games.Even so if you exclude yourself for 3 weeks or a month,you can stay 1-2 days without playing and then you go and register in another casino once you release it was a bad move and as such self exclusion solves pretty much 0 things regarding gambling addiction.