Does even freezing a customer's account curb irresponsible gambling? - page 15.

Mauser

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Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

This is a tricky question and I am not really sure if the actions would help reduce irresponsible gambling. From the casino side it's a nice way to try and protect their customers. But does losing money and depositing new funds really mean that we are irresponsible? In some cases yes, but in other cases people just don't like to have too much money at the casino. For me it's a security risk to leave large funds at the casino, I would rather pay a bit more in transaction fee and be in full control of coins. From a gamblers point of view an account freeze could help to take a break from gambling and clear our head. Unfortunately there are a large number of different online casinos we can choose from. The gambler can just switch casinos, deposit new money and keep gambling. The only solution would be if all casinos work together and the account freezes is globally. At the moment this doesn't seem very realistic.

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what I know is that casinos will not freeze accounts if they are not suspected of cheating, casino sites will be happier to get irresponsible gamblers, they will get more profits from their customers

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Quote from: Oshosondy on February 09, 2024, 04:48:45 PM

Let me tell you the truth, gambling sites are happy to see you to always deposit money. They do not make any research about you and they do not care about the money that you are spending on gambling.

Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

Does even freezing a customer's account curb irresponsible gambling or betting addiction?

No, it can not curb irresponsible gambling because the gambler can go to another gambling site and continue gambling.

+1 on this. Gambling casinos don't really care about gamblers getting addicted or whatsoever. I haven't heard of such stories where someone's account got frozen for that specific reason. Online and offline gambling I never heard of freezing of funds or account. Maybe in some other countries but here in my country I found none.

It won't literally curb irresponsible gambling instead it will disappoint gamblers and might cause any mental breakdown if it happens that gamblers take it seriously.

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Practical answer? A gambler can just create another account if we are just concerning the gambler's activity. If it is with the credits or money frozen with his account, he woud more likely have bigger drive to still gamble given that fact that he's irresponsible; if there's a will, then for sure there's a way. We are talking about irresponsibility and that is within an individual's habits and personality. It may create a temporary stop to his gambling activity at that moment but there are other platforms he could play with for sure. Likewise with landbased casinos wherein if you are banned, other businesses on the same industry could accept you. It should start within a gambler if he aims to aid irresponsibility. It might not be that easy but alike with his drive to gamble, if he has a will then he would do it even with baby steps just to start with.

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Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

If they do that to all their customers, how then will they make profits. We should understand that casinos make profits from our losses so they won't care if you are losing to the extent of freezing your account but rather they will play their part and count their losses.
A casino's only interest I'm freezing your account is when you either break rules or resistance to comply with some kyc or the others. Also when they find some illicit activities from your account like you trying to turn the tables around then you may have your account frozen as well.
Casinos don't mind you lossing as it's all part of the game plan and strategy for them to make their profits of our losses. Even as at that, it won't help in anyway to curb irresponsible gambling activities or betting addiction.

lienfaye

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Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Did you experience this or just a hypothetical question? Because it's unusual for casino to freeze the account of their player for being out of control. In fact, it is actually beneficial for their business if the gambler keep on depositing money, it means more revenue. So they'll never do this unless there's a violation in the gambler's end.

Anyway, if this actually happened, just shows the casino is not just after profit. Clearly they are concern to their gambler's behavior, preventing their player to have a further losses. It is actually a good thing. So if you are the gambler who experienced this and you are eager to play again to chase back what you have lost. Think deeply if what you're doing is right. Maybe it's better to refrain from playing this time and just do other activities to divert your attention.

Ultegra134

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That's a good one; good luck with that. Casinos don't actually care if you even lose all your savings gambling; they take no action over "responsible gambling." They're money-making businesses; it's no place for emotions. They're there, so you'll gamble; your lack of self-control isn't their problem. They'll only freeze your account if you ask them to, or when we're talking about a possible TOS violation. Otherwise, don't expect them to save you from your troubles; even if they actually cared, you can simply create a new account with a VPN in no time.

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I've never heard of a casino freezing a customer's account for depositing money consecutively.

What if it's a rich person who puts in a large amount of money is it not self-control? Here the casino will not be responsible and will not restrain anyone because their deposits only have rules where when violating the rules the account will be frozen.

So here the casino does not have full control over the customer's responsibility, so it comes back to the individual whether they are able to gamble responsibly or not.

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Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Point of order, casino platform can not freeze your account due to you are gambling irresponsibly, their is something that matters in gambling and it neither you don't abide on the rules and regulations of gambling in that gambling platform that will make them to freeze your account, when account is being freeze in particular gambling platform know that such account have committed offence because before you start gambling in gambling platform you are supposed to read tye rules and regulations of the platform and understand it before you fund your account, some people do not understand the terms and conditions of casino gambling platform before they kick off, so that is why they do freeze some of them account.

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Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Casinos freeze their customers' accounts for their own interests, such as when users break rules, or deposit from suspicious sources, etc. I don't think there are any casinos that will freeze the user's account for a series of losses. Moreover, I don't think there will be any benefit in doing this because there are thousands of websites available for gambling, he will go somewhere else for gambling.
Moreover, I think that if a person can afford a series of losses, then I don't see anything bad there. And the main thing is that if the casino applies this rule to the system, then how they will know that how much funds a person can afford? Because his affordability depends on whether he is gambling irresponsibly. So I don't think account freezing is a good way to prevent irresponsible gambling

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Quote from: SeaCoinCollector. on February 10, 2024, 12:49:48 AM

It can be frustrating but I think it's a preventive measure and to encourage self-reflection. It will be a wake-up call to reassess gambling habits, especially gamblers who impulsively register with another casino. Seeking help and support to control gambling behavior.

But in reality, there's no casino, either physically or online, that does this. In sad reality, it's a favour for them that someone will become irresponsible in gambling as they are the ones that will benefit from it, and also, there are more casinos that are taking advantage of this kind of gambler. The only ones that will control them are themselves. If they can't be responsible with their gambling, then it's their own problem. If there is a casino that has a policy, then they will be popular, but in reality, there will be no casino that has those features.

Its rare for those casinos to advise their customers about responsible gambling because having a concern for their customers or gamblers can be a very good sign that they are in good hands, but mostly casinos focus more on advertising to attract more customers by offering free spins or free funds to gamble.

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It can be frustrating but I think it's a preventive measure and to encourage self-reflection. It will be a wake-up call to reassess gambling habits, especially gamblers who impulsively register with another casino. Seeking help and support to control gambling behavior.

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Quote from: CODE200 on February 09, 2024, 10:09:16 PM

I don't think so because they can just create a new account or maybe worse, find another website or casino to play thus losing you a customer. When it comes to this kind of things though, I feel like as a businessman, it's a good idea to not interfere with this people because you're making the most out of these people anyway, you're already in a soulless and deprave business model, why have a heart to stop your customers from gambling their life savings, didn't stop a lot of you from take their money away normally right so why now? To pretend that you care? I don't think that's good for the casino's image, the best thing that someone should do in this situation is that they should just improve their services and amenities to this irresponsible individual so at the very least they're having the time of their life while wasting their finances in your casino.

That's one way to look at things and make it so much bleaker than it already is although I do agree with it that if you're a business that's all profit then you should probably detach yourself from feelings with your customers, their suffering is what's making you thrive so why be too adamant at stopping them from gambling right? For me though, I think that it does kind of help some irresponsible gamblers because a little pause in your gambling can help you get things into perspective and see that you've been playing for a really long time, I do get the sympathy part if you look at it, you're the one that's losing on this one so even if it does help, it's going to be problematic for you financially.

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Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

This cannot change anything regarding gambling addiction. It is obvious you've never been addicted to gambling before or seen someone that have been addicted before. A gambling addict has no control over his actions and can't help it.

If the account of gambling addict is frozen for whatever reason it may be, it is a matter of creating new account in another casino or even playing physical casino. The options are just numerous besides, most casinos do not require KYC.

Stopping gambling addiction must come from the determination of the gambler after being convinced that he is going about gambling the wrong way.

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If that happens all of a sudden in the middle of me very excited and badly wanting to play, I might indeed feel furious, create a support ticket, and probably cuss and cuss them out in my head. But if I am already aware that I have this difficult challenge to stop myself from gambling even if I want to, I think I will be grateful to them instead for finding a way to force me to stop. And since my funds are already locked, opening another account may be pointless. The urge to gamble might significantly subside because of it.

CODE200

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I don't think so because they can just create a new account or maybe worse, find another website or casino to play thus losing you a customer. When it comes to this kind of things though, I feel like as a businessman, it's a good idea to not interfere with this people because you're making the most out of these people anyway, you're already in a soulless and deprave business model, why have a heart to stop your customers from gambling their life savings, didn't stop a lot of you from take their money away normally right so why now? To pretend that you care? I don't think that's good for the casino's image, the best thing that someone should do in this situation is that they should just improve their services and amenities to this irresponsible individual so at the very least they're having the time of their life while wasting their finances in your casino.

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So far, I have never heard of a gambling account being frozen because the gambler did not have good responsibilities.
However, in my opinion, it is impossible for a gambling account to be frozen because of a small mistake he made, but if he continues to violate the rules on the gambling platform, it is possible that a freeze will occur.
Maybe for gamblers who are already addicted, if this happens to them, I think they will definitely do a lot of things to be able to gamble again, such as creating a new account for example, and for ordinary gamblers maybe this will make them sad. and angry and maybe they don't want to play. gambled again because he felt annoyed.

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This is just bullshit. I mean it’s my own money. I can do whatever I want with it. I can frequently gamble or don’t gamble at all, that’s upto me. Now how come a casino can interfere with this. If any casino blocks you by stating this, then it’s better to change the casino. This is purely beyond the ethics. We should always avoid these types of casinos, if we guys love our hard earned money. I am completely against this.

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Quote from: ChiBitCTy on February 09, 2024, 06:06:33 PM

The answer to this question is mostly likely not. It comes down to the age old saying "if there's a will, there's a way". People that addicted to gambling are going to find ways to gamble no matter what. If their accounts are frozen they'll simply open new ones (maybe us a VPN) or just go to different gambling outlets. Let's say they magically got banned from using the internet, then they'd just find places IRL offline.

The process to stop playing needs to come from the user himself. Forcibly removing it will not help at all. I believe that going out little by little or even playing less frequently will help reduce this desire to gamble.

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Quote from: Davidvictorson on February 09, 2024, 04:31:17 PM

If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

I think it will never happen because casinos don't care about their users' gambling addiction. They do include links to responsible gambling services which are usually at the bottom of the site but casinos are a business and the more people deposit the more they profit, they don't care where your money comes from.

But if any casino cares about the addiction of its users then that's great, maybe the casino can limit how much $ can be deposited in a day. Unfortunately, this is not possible and hoping for something like that is just a utopia. Responsibility and gambling addiction is our own responsibility as users, casinos will not help with anything

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