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Topic: Does even freezing a customer's account curb irresponsible gambling? - page 6. (Read 2748 times)

hero member
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Leading Crypto Sports Betting & Casino Platform
Yes, that is a pretty good solution to stop a gambler's impulsive behavior in treating his gambling activities, but I think what seems unreasonable here is whether it is possible for the casino to do and implement such rules or policies? I think it is unlikely, because after all, as we know, gambling is a business for casinos where bookies create these activities to seek profit from gamblers when gamblers lose, which simply means the more impulsive a gambler is, the greater the amount of his defeat will be, which means the greater the casino's profit will be.

Honestly, I'm not sure that the casino cares about gamblers like that because their target is clearly to make a lot of profit from gamblers who act aggressively, but if it turns out that there are casinos that consider and care about the safety of gamblers, then of course that's good.
It makes sense to what you say that players who commit impulsive action will certainly be more profitable for the casino, besides that the purpose of the casino is to seek advantages and benefits to be obtained from those who do gambling, especially if they cannot lend themselves, the benefits will be faster and faster. By the casino, maybe the casino froze the player's account that violates the casinnya rules, if for gamblers who are not responsible or impulsively impulsive meant.

I don't think there is a casino that will care about the players, when players experience losing a lot of money or stress I think the casino will not care about it because they only provide games and the rest depends on the player itself if the player is acting excessively then it is an advantage for The host, and if they play with the casino restrictions do not suffer a big loss.
legendary
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Leading Crypto Sports Betting & Casino Platform

Does even freezing a customer's account curb irresponsible gambling or betting addiction?

It's obvious and yes in this situation freezing a customer account curbs irresponsible gambling because everything it's out  of control and it's hard to persuade such people not to gamble so the Best remedy is to freeze the accounts that way they won't get access to Gambling anymore and this shows that the casino management have put into consideration your habits of gambling, cause on a norms they should be at loss when you don't gamble but then they are being considerate.

Yes, that is a pretty good solution to stop a gambler's impulsive behavior in treating his gambling activities, but I think what seems unreasonable here is whether it is possible for the casino to do and implement such rules or policies? I think it is unlikely, because after all, as we know, gambling is a business for casinos where bookies create these activities to seek profit from gamblers when gamblers lose, which simply means the more impulsive a gambler is, the greater the amount of his defeat will be, which means the greater the casino's profit will be.

Honestly, I'm not sure that the casino cares about gamblers like that because their target is clearly to make a lot of profit from gamblers who act aggressively, but if it turns out that there are casinos that consider and care about the safety of gamblers, then of course that's good.
hero member
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Leading Crypto Sports Betting & Casino Platform

Does even freezing a customer's account curb irresponsible gambling or betting addiction?

It's obvious and yes in this situation freezing a customer account curbs irresponsible gambling because everything it's out  of control and it's hard to persuade such people not to gamble so the Best remedy is to freeze the accounts that way they won't get access to Gambling anymore and this shows that the casino management have put into consideration your habits of gambling, cause on a norms they should be at loss when you don't gamble but then they are being considerate.
legendary
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I also see it, the casino will not close someone's account if the reason is that the person / user loses more money every day in the casino, anyway freezing the account is a stupid thing to handle cases like this, because it will tarnish their name if they are reported to the community and can worsen their reputation because the gambler's account is frozen, so even from this point of view it is very unlikely for casinos to freeze the accounts of gamblers who gamble irresponsibly, gambling responsibly is the job of each gambler not the casino.

Casinos would certainly be very happy if people who gamble lose more money in the game, it is a basic and important thing to realize as a gambler, why to gamble responsibly.
legendary
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If Trump loses this election, maybe Bitcoin will dump negatively for a while, but in the long run this dump will definitely recover. Now let's see what happens, because Trump also may win.

Thank God things turned out wonderfully and Trump won, that was the main objective, although here in the forum I saw many more supporters of Kamala despite the fact that she had a perspective of prohibiting Bitcoin , with Communist thoughts and that Obviously was not going to take the USA and the world anywhere , because her way of thinking did not fit with the objectives of many and thanks to Trump it is possible to end the wars once and for all, the power of the USA is very great because for me it is the country that has much more Economic Hegemony and with many more things that can be Solved like its own economy that was very Made up but that in reality Biden and his Combo were Devastating.
sr. member
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If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

I guess that the gambler might have gone too far an extent for the casino to want to lock his account. Though such scenerios would most likely be rare because the casino might not want to loss their opportunity to get your money form your loss. But to some extent, it I'll help in curbing the gamblers mindset of irresponsible gambling.. but to me they would have to give him his money and not just lock his account or something.. they can warn him if they want to do so and later ask him to send a withdrawal as he can no longer play..
hero member
Activity: 1092
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Leading Crypto Sports Betting & Casino Platform
Does even freezing a customer's account curb irresponsible gambling?
If after making a deposit and betting and losing, the casino freezes our account, for me it doesn't matter, just let it go, I will register at another casino, after all I don't have money in the casino account and I have lost.

But as far as I know, if it's like the case you described, this hasn't happened in the time I've been gambling and I've never seen it, I don't think the user has violated the provisions of the gambling platform rules, After all, he only experienced losses, what's the benefit of the casino freezing the user's account, wouldn't they rather the user often loses, tomorrow he will deposit again.

My understanding is that if a case like that happens and the casino freezes the account, I think the casino management is stupid, it's not a case of irresponsible or reckless users.
what you said is right, if we really don't have any more money in the casino then forgetting it is something that must be done besides that I think there are also people who gamble by moving from casino to casino, it can be likened to them looking for where they can be lucky to get a win. Someone who gambles and ends up losing will search and register then make a deposit again to try their luck but I think this kind of thing only happens to those who think wrongly about gambling such as putting high hopes, not being able to control themselves or the emotions that are in them.
Most likely players who have lost in gambling can make them addicted.
The casino has its own rules and with those whose accounts are locked by the casino, I think there is wrong behavior or actions from each gambler, but they are not aware of it until they fall deeper into gambling until it can be said to be Addicted.
sr. member
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Let love lead
If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?
Do we have such a casino that cares about the gambling lifestyle of their customers?


Casino would most likely never do it, they care about their own personal interests, after all they are in business and clients' loss keep them in business. It the government that can protect its citizens against such psychological mess as gambling addiction and I think UK government is heading in the right direction

Quote
Betting companies are already required to prevent harm, but there have been repeated instances where they have allowed losses which the majority of the population could never afford. The measures set out today will shield players in the grip of addiction from harm and hold gambling firms to account when they fail in their responsibility. They include:

  • A statutory gambling operator levy to ensure that operators help fund treatment services and research, including through the NHS. ​Currently the size of the contribution is not mandated and not all betting companies pay their fair share - some have paid as little as £1.
  • New stake limits for online slots games that will be between £2 and £15 per spin. We will also consult on measures to give greater protections for 18–24 year olds who the evidence shows are at heightened risk of harm.
  • Frictionless player protection checks to protect those most at risk of harm before unaffordable or harmful losses are incurred.
    Extra powers for the Gambling Commission to enable it to tackle black market operators through court orders and work with internet service providers (ISPs) to take down and block illegal gambling sites.
  • Rules to prevent bonus offers harming vulnerable people - for example, looking at how free bets or spins are constructed and targeted to stop them being harmful.
  • Closing loopholes to make sure under-18s cannot gamble either online or via cash fruit machines, and includes bringing football pools betting in line with National Lottery play for over-18s only.
  • A review of the current horserace betting levy to make certain racing continues to thrive.
  • A new industry ombudsman to deal with disputes and rule on redress where a customer suffers losses due to an operator failing in their player protection duties.
These are the most comprehensive reforms to the gambling sector since the Gambling Act was introduced in 2005, and delivers on the 2019 manifesto commitment to review this act.
https://www.gov.uk/government/news/major-reform-of-gambling-laws-to-protect-vulnerable-users-in-smartphone-era

This looks like a nice approach from the U.K government, but I'm not sure it has been implemented yet. can anyone confirm?
legendary
Activity: 1162
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Leading Crypto Sports Betting & Casino Platform
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On the line of casino freezing the customer's account, wouldn't it be better if they notify the gambler of the fishy activity before they lock the account, and if a few security checks are being carried out to confirm if it's the real account owner or if they are on their right sense after verification, such an account should be unlocked unless there are other reasons for it to be locked?

In some of the experience I have had with casinos, they usually block or freeze your account in the case they have already found something pretty much incriminating with your management of such account and they are sure you are not supposed to use their services, like gambling from a jurisdiction they cannot serve, having multiple accounts in the same casino, or submitting fake documents during the KYC process.
On the other hand, freezing someone's account is pretty much an strategy I have seen being used by scam casinos and shady casinos for them to have an excuse for their victims to give up on their funds.

Probably, freezing the money itself has much to do with the casino suspecting of their gambler to be involved with the crime of money laundering, otherwise (if the casino is one of good reputation) they will put the account on "withdraw-only" mode and terminate service one the gambler drains all balance, in a similar manner done by exchanges like Binance.
hero member
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Watch&Pray.
Situations like this I will never agree especially when they try to control how I spend my funds gambling secondly no casino will act in such manner if I’m not mistaking and if any casino is willing to act in such manner please inform. They also want their profit else the casino freeze an account when they find an abuse probably multiple accounts etc. I also agree irresponsible gamblers are the ones who spend carelessly not all the time, Going all in can be done most times once in awhile so it’s not enough reason freezing anyone account, this idea has a lot of disadvantage for example after freezing a user account they decides to find another casino that supports their gambling habit as mentioned, this is totally the casino lose also casinos are just too much for this law.


Casinos are all money minded I doubt if they will freeze the account of their customers for over spending in the casino they will rather be happy when more people are becoming addicted because they will have more profits as the addicted gamblers tend to lose more funds in gambling. Aside the abuse of the casino's policy which I believe is one of the reasons why most casinos freeze the accounts of her customers, accounts can be freeze if the casinos finds out that the customer is using their casinos to launder money, I don't know how the casinos will find out about this but then there's a possibility that they can always monitor an account is is found going against their rules.
sr. member
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cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?
Am not sure if I can register another one so soon knowing I am driven by a force of addiction, I will be calm for a while. Although freezing of account may not totally be for the reason of addiction. But it may just be that the casino saw something fishy going on and they decide to freez it for some time.
Creating another account aside from taking a break and reducing the pressure will also lead to overspending and gambling above budget since the first account was already funded before it was frozen by the casino. 
 
On the line of casino freezing the customer's account, wouldn't it be better if they notify the gambler of the fishy activity before they lock the account, and if a few security checks are being carried out to confirm if it's the real account owner or if they are on their right sense after verification, such an account should be unlocked unless there are other reasons for it to be locked?
legendary
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Leading Crypto Sports Betting & Casino Platform
Situations like this I will never agree especially when they try to control how I spend my funds gambling secondly no casino will act in such manner if I’m not mistaking and if any casino is willing to act in such manner please inform. They also want their profit else the casino freeze an account when they find an abuse probably multiple accounts etc. I also agree irresponsible gamblers are the ones who spend carelessly not all the time, Going all in can be done most times once in awhile so it’s not enough reason freezing anyone account, this idea has a lot of disadvantage for example after freezing a user account they decides to find another casino that supports their gambling habit as mentioned, this is totally the casino lose also casinos are just too much for this law.


A casino can only freeze the account of the player if he violates some of the terms of their casino or has questionable winnings or related gaming practices. Otherwise, the casino is just finding some loopholes not to release the funds of their player.
If you are playing in a reputable casino, they will surely freeze your account if you violate their terms. Because a reputable one won't put their image on the line with doubtful accusation to the player.
hero member
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If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?
Do we have such a casino that cares about the gambling lifestyle of their customers?


I don't think so, because casinos are business ventures, and so long that the customer is bringing in the money, they have nothing to worry about since all the money is and will be coming to them as a business, so they won't care much about if a customer keep depositing in a repid socesion, sometimes the when a casino could think of limiting a user is when they want to withdraw their money because at that point the casino knows that money is leaving their site's most especially when you want to withdraw large amount.


And also when the account is suspected to have abused any of the casino rule's and the account is under investigations.
sr. member
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To a large extent yes.

Having your account frozen with reason sends a clear message. The absence of this reason could raise some confusion in the mind of the gambler. Not knowing why your account was frozen hence, you feel the gambling site was more okay with you loosing and are only now, freezing you out because they felt you’re about to hit some big wins.
Most likely if a gambler do not know the reason, they will think that the freezing of their account is unjust and they will feel like the victim. The cycle will repeat as they just keep on repeating and repeating this.
Quote
When a reason is given, you better off know its for your own protecting and going ahead to create yet another account is a violation of company T&C and that means, you’ve already lost even though your yet to make a bet. That’s not a position any regular gambler would want to be in
They can still create a different account in different casinos but when they are aware they will not repeat their mistakes and even learn from it.
sr. member
Activity: 182
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Situations like this I will never agree especially when they try to control how I spend my funds gambling secondly no casino will act in such manner if I’m not mistaking and if any casino is willing to act in such manner please inform. They also want their profit else the casino freeze an account when they find an abuse probably multiple accounts etc. I also agree irresponsible gamblers are the ones who spend carelessly not all the time, Going all in can be done most times once in awhile so it’s not enough reason freezing anyone account, this idea has a lot of disadvantage for example after freezing a user account they decides to find another casino that supports their gambling habit as mentioned, this is totally the casino lose also casinos are just too much for this law.
legendary
Activity: 1554
Merit: 1139
To a large extent yes.

Having your account frozen with reason sends a clear message. The absence of this reason could raise some confusion in the mind of the gambler. Not knowing why your account was frozen hence, you feel the gambling site was more okay with you loosing and are only now, freezing you out because they felt you’re about to hit some big wins.

When a reason is given, you better off know its for your own protecting and going ahead to create yet another account is a violation of company T&C and that means, you’ve already lost even though your yet to make a bet. That’s not a position any regular gambler would want to be in.

What might this result; seeking out an alternative gambling site but, that’s on the gambler.
legendary
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Casinos cannot freeze a player's account because they are gambling without self-control. Account freezing policies are clear, most casinos have similar rules. If the casino temporarily stops the account because it is playing too much, the casino will start to question the person and they will continue to play at another casino. So, they cannot prevent gambling addiction with such a restriction.
full member
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If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?
I have not seen a situation whereby a gambling website brought down account of people that is patronising their brand I've not seen that before but I know that what you are saying is based on assumption such cannot happen because what gambling websites especially casinos need mostly is traffic and you gumbling in the website does normally that you cannot face all disobeyed their rules and regulation so that is one of the things are you supposed to understand towards gambling, another thing is that gambling is all about your own strategies and if you apply your strategies very well without manipulating the system I don't think that the team of that gambling website can bring down your account so they all can only send you a warning message if you are committing crime with the account Before they can send you such warning you see it right now
hero member
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And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?
From my experience so far I have seen a casino or gambling site implement this or have to do that with intense purpose, like I have always known they can only restricts someone account if they noticed irregularities like unusual login, constant withdrawal or resetting a password and change of location. All these can make a casino site suspect and restricts account and maybe sometimes they may asked additional kyc to prove if it was the previous owner who is operating it.
hero member
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Leading Crypto Sports Betting & Casino Platform
If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?
Actually I will be leaving any of such casino not just because they froze my account but because I will be made to fear the chances my privacy isn't safe, chances are it can and may be invaded with or without my knowledge because if at their discretion they will restrict my account and wait till i reach out only to tell me all of that, they obviously can carry out other activities on the account without.y consent hence I'm leaving without a second taught to avoid a bridge in the nearest future on my account and my personal data especially if it's a KYC mandatory casino.
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