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Topic: Does even freezing a customer's account curb irresponsible gambling? - page 17. (Read 2768 times)

sr. member
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If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

No casino or gambling site will ever close down or freezes a customer account from excessive gambling because it is to their advantage since the house is only the winner in this. The only time aside which they freezes your account is when they notice something suspicious like you breaking the rules or you are signing into the account from various devices and the signee is initiating a withdrawal.they halt everything just to secure your funds.

The only thing have heard and seems logical is that casinos will send you newsletters or advice on how to over come too much loses and we all know all this too is to keep you with them having that belief of winning and nothing more.
hero member
Activity: 700
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Bitcoin Casino Est. 2013
I’ve never had a personal experience with this before but I believe it should work on some people. If they’re chronic addict it won’t do them any good since they can easily open a new account in a different site and resume their gambling activities.  

But for a normal person who has only been using one site for gambling then they should be some hesitation unlike those who have multiple accounts in many sites.
legendary
Activity: 2394
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Heisenberg
will you feel furious, cuss out, sign out of your account and register on another casino and continue betting.
Addicts do this all the time, I have seen some classic examples in this forum

Does even freezing a customer's account curb irresponsible gambling or betting addiction?
To some extent, it can help, especially when it comes to things like Revenge betting after making huge losses. One of the best ways to stop or reduce an addiction is to have a break or forced break. Also, from the legal point of view, the casino will be in a good position to defend itself against problem gamblers who might claim they were not helped fight the addiction or gamble responsibly.
legendary
Activity: 1652
Merit: 1208
Gamble responsibly
Let me tell you the truth, gambling sites are happy to see you to always deposit money. They do not make any research about you and they do not care about the money that you are spending on gambling.

Does even freezing a customer's account curb irresponsible gambling or betting addiction?
No, it can not curb irresponsible gambling because the gambler can go to another gambling site and continue gambling.
hero member
Activity: 2044
Merit: 784
Leading Crypto Sports Betting & Casino Platform
As far as I know, casinos only freeze an account if the gambler has broken the platform's rules, or if he asks for being freezed. The casino itself won't decide what is irresponsible gambling based on subjective factors and clues. If the gambler is constantly making new deposits and losing money, it's not a concern of the casino at all, unless the gambler contacts their support and tell them he is having difficulties to stop playing, so he can demand his account to be freezed. Then I believe it's an obligation for the casino to do so, otherwise it can be considered the casino is taking advantage of a vulnerable individual, in case the gambler takes further action in the court against the platform.
hero member
Activity: 1190
Merit: 901
Livecasino.io
If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?
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