Topic: Does even freezing a customer's account curb irresponsible gambling? - page 5. (Read 1914 times)

It would be unethical that they would really be freezing their players account without having those kind of consulting it first to the user itself and also its impossible that they would really be mindful or serious about their gamblers specially on keeps on depositing because this is the primary thing that they do really like in the first place.   If ever they would really be putting up some lock/delete account then its something that would be placed on there and not really just that totally making up some outright decisions on how a user would really be preferring into and just like been said that its really that unethical.

That's because they are not doing it, and they don't have the right especially against a gambler who just want to win back his losses. Maybe for some casino they have the "self-exclusion" feature but it is the gambler who will initiate to self exclude himself for whatever reason. It's true, casinos are only interested in profit, and their responsiblity to us gamblers is to pay us when we win, and also to pay the government for their tax due.


Based on your experience, what are the actions of the casino if they see someone chasing his losses?

I don't think that the customer support is entitled to do that.In fact in most reputable casino they give you the option to click for freezing your account for a certain amount of time until you fix the way you are thinking and you don't deposit anymore,I have never heard of some customer relations support representative blocking or freezing an account just because they deposit in succession,maybe if you withdraw in succession as they can become doubtful of how come someone is winning so often and to check thoroughly and audit your games.Even so if you exclude yourself for 3 weeks or a month,you can stay 1-2 days without playing and then you go and register in another casino once you release it was a bad move and as such self exclusion solves pretty much 0 things regarding gambling addiction.

That correct answer here is a case to case basis depending on the ToS of the casino. Usually they have a responsible gambling terms which indicates this kind of scenario if ever they have one.

If the6 clearly written it on their ToS while you agree on it by creating the account then they have the right to do this safety precautions to avoid gambling addiction. I really doubt that casino will do this because they usually don’t care about users account as long as you are losing continuously because everything is online.

I have never heard someone complain that their account was frozen because the casino suspects that they are overgambling. Most of these casinos are only interested in making money because they also have to cover operating costs and make profits. My experience in physical casinos is also the same where many gamblers keep chasing losses aggressively and there is caution from the operators.

I subscribe to your view that it is only a reputable casino that cares about the well-being of customers that will consider blocking such an account for irresponsible gambling. The terms of service will cover the reasons that an account will be frozen, so the gambler will have to refer to the document to confirm if he violated any law.

       -   Maybe a casino online platform would not do that without a valid reason, because the usual reasons why there are casinos that do that, especially since they are reputed gambling platforms, are those who violate their rules and policies.

If the casino is not new and it can't be said that it has a good reputation in the field of the gambling business industry, it can be said that the gamblers who can do this issue have nothing against it, whether their fund is big or small in the casino platform.

It depends on the financial status of the gambler. If the money that he deposited was his last funds and he his not expecting funds for a long time, that is when blocking the account of the gambler from gambling will work.

However, if the gambler has some other funds and because he gambles irresponsible, he will just move to another site and register with a new casino, funds his account and gambling continues. The only thing that can deprive and irresponsible gambler from gambling is lack of funds. Do you really believe that casino cares about how we gamble maybe responsible or irresponsible.

It is actually a good move from the casinos freezing irresponsible gamblers accounts like that, it proves that the casinos does not need to make their profits out your irresponsibilities or inability to control your gambling capacity.
Hence platforms that are curious to make profits our of your lost of control would not mind if you are gambling responsibly or not, they would even increase the gaming features in a more attractive formats so that you can stay longer with your much looses their sites while they make excessive accounts of profits out of your uncontrol while gambling.

But While getting considering the opinion of the gambler in a case of freezing accounts in such a way, I think the gambler would be so aggressive with that. Especially if the gambler is Such an ungrateful type of person and those who are refused in taking advices.
So likely, curious gamblers like that would eventually decide to create another account and keep to their Irresponsible gambling while upset why the casino would decide for them on how much to bet with and how they could keep a personalized gambling responsibility.

As for me, it is a call to think twice that if the casino could benefiting from my excessive losts and yet they are calling me in order to gambling responsibly then I may have been faulted to my financial disciplines and have to back off and restructure my gambling course of irresponsibilities.

It's not happening in real scenario, casinos are operating without feelings, so they'll not suspect gamblers that are addicted or just wasting money. What they'll suspect if the gambler is cheating because it's taking their money, not when they are making money from the gamblers. The reason of the business is to generate money, they would love if we keep putting money and loss it, not the other way around.

This is kinda funny mate, like don't you know that gambling companies are even interested in gamblers losing more than they win so why will dey froze or restrict a gambler's account just because they are gambling irresponsibly I mean they even want gamblers to lose more so if anyone decides to play irresponsibly then they are accountable to themselves and not the betting site or company. Every one opens a business for profits and gambling is not exempted because casino owners and other gambling sites or companies want gamblers to experience more losses than winning so no body will caution anyone gambling irresponsibly.

Op sincerely speaking freezing a customer's account can curb irresponsible and gambling addiction because it will help to limit the persons constant activity when it comes to betting excessively and spending carelessly on gambling. This is actually rare because casinos cannot intentionally freeze your account unless your actions or behavior contravenes their rules and regulations before they will deem it necessary to ban your account.  but if by chance the casino house ban or lock your acount for some weeks or months it will virtually increase your chances of not becoming an addict and aslo make you to have less interest in gambling and will make you to have self control and self moderated.

Addiction can be curbed in so many ways including banning or locking of accounts as you mentioned earlier but, in most cases, pure addicts don't care if their accounts are banned or locked because they must surely device another means to gamble which including borrowing money, going to another casino house and many more other measures, however, it takes the grace of God and total abstinence for an addict to change .

An approach would be interesting where the website would try to contact the user in order to understand the situation. If something is found, it would be interesting to freeze the account. I believe this way would be the most friendly way possible.

I think, no casino will block your account like that because no one can decide whether you are a poor who sold his house to gamble or you are a rich person who makes high bets. As far as I know, the only time when casinos freeze customer's account because of irresponsible gambling is when you inform about your gambling addiction and request an account freeze or when you send offensive messages in casino chat that indicates that you have a gambling problem and get easily irritated when you lose.

If someone who is addicted to gambling has their account frozen, that won't stop them from gambling, we know that when someone is addicted, they will find and do whatever they can to continue gambling. There are many ways to play online casinos and gambling sites. We cannot base the loss or freezing of an account so that a gambling addict can stop gambling altogether or reduce their addiction to it. It is up to the gambler to decide whether they are willing to stop or manage themselves properly, especially when it comes to gambling.

That’s why account freeze initiated by the casino himself for suspected addicted gambler is non-existent because there’s no way to determine online if the user is really addicted or not. Just base on his gambling activity. All casino have self-exclusion feature as an alternative option to fight addiction because no one can determine is addicted except the person itself in an online world.

Although this self-exclusion is rarely being use since it’s very hard to detect addiction by the person itself. So overall casino doesn’t want to meddle on their user personal addiction problem unless the person itself initiated it and not the casino.

You have a great point, especially on the issue of leaving money with the casino. As I said previously here, blocking the account is a good thing as long as it is within the terms. But it's very difficult to determine when a person is addicted or just plays a lot.

Although I have not had this kind of experience yet, I do wonder why your account was frozen, given that they obviously love customers who make regular deposits. It's possible that you broke a regulation or that they discovered suspicious behavior on your account. Your account may have been freeze, so they may look into it, or maybe the casino you are playing at is having maintenance. However, I had no idea that a person's account may be frozen for making more deposits after losing repeatedly. I'm relieved that these kinds of regulations are in place in order to reduce the number of gambling addicts and discourage gambling consumption.

Casino account freezes to stop people from gambling irresponsibly? Sounds like a noble quest, but hold up, it ain't as simple as it seems. Sure, casinos wanna be the good guys, lookin' out for their players. But losing some dough and adding more doesn't automatically mean someone's a gambling gremlin. Some folks just like keepin' their funds tight, like a ninja with their wallet. Plus, who wants a bunch of cash chillin' at the casino, tempting fate ?

Now, a freeze might help some folks hit the pause button, clear their heads. There's a whole ocean of casinos out there, just a click away. So, poof, the freeze becomes a speed bump, not a roadblock. The real key lies in people being responsible and knowin' when to say "enough." And forget about some global casino hand-holding. These guys are more like competitive squirrels, each with their own nut stash. So, yeah, a united front against gambling woes? Not likely.

Many countries got laws saying gambling sites gotta be responsible. Think of it like a club with bouncers checking IDs – they gotta make sure everyone's playing safe. So, limits, pop-ups reminding you to chill, and even self-ban options exist, even if they might seem like buzzkills. Imagine someone going all-in on every hand, losing their shirt, then charging back the money. Not cool, right? By helping players set limits, gambling sites avoid messy situations and keep everyone safe, including themselves.

Sure, impulsive players might bring in a quick buck, but they're like shooting stars – bright but gone fast. Responsible players, on the other hand, are more likely to stick around, play responsibly, and keep the money flowing for the site in the long run.

It also depends on the reason on why our accounts got frozen but usually it is done by the casino because we did an exploit. We still can change from bad to good but we still gonna continue playing gambling.

On your Mr. John example, how can he stake more if his account was frozen? But, he can do it on other casinos. It's only funny if he is the one who is angry when in fact it was his own fault and not by the casino, though there might still be instances that it was the casino's fault, just like when banks freeze their customers' accounts for no reason. This is a shady practice and we can report them for this, and it's not a reason to rage bet.