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Topic: Does even freezing a customer's account curb irresponsible gambling? - page 5. (Read 2748 times)

hero member
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If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?
Wow, this is a good news and I will be waiting for the casino that will freeze my account telling I gambled recklessly. Maybe this will be a big dream for me because I am still contemplating if casino could actually do that? The only way they could freeze your account can be because they suspect funds to it to be a form of money laundry, and trying to know who you are and what are the sources of your income. I have never seen a casino where casino will freeze your account because your are gambling too much. This is your choice and they could always dm you which is better than trying to stop your from gambling when you are one if their biggest customers. Maybe they might even give you bonus rewards for that, I guess!
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If that's the case it seems that the casino cares about its players, but did they really actually do this?, I guess not because they aim to get a lot of players to play on their platform as long as the player makes a deposit, follows the rules, not abuse the system they will not ban or prohibit their players. Now its up to you if you will make another account, do a deposit, You will win or you may not because it's your money so you are responsible for spending this.

If the casino has frozen your account, it does not mean that it wants to reduce your losses, since the only purpose of the casino is for you to bet more and lose your money. The only reason your account can be freezing is if you break the rules.

That sounds very reasonable, so don't get me wrong about what the casinos are doing, as you said when a casino freezes your account it doesn't mean they care about you but rather that you have committed a crime and it's beyond the question of winning or losing and not about how much you deposit, the goal of the casino is to make a lot of profit from the gamblers who lose and I think that's why they often do promotions on the internet with the aim of getting a lot of new members to sign up and then seek profit from them when the gamblers lose, I'm very sure about that.
legendary
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Of course, as I said before, it is simple if gamblers play excessively which makes them lose money in larger amounts, then that means the casino's profits will also be greater, one thing we must know is that casinos create games as a tool to gain a lot of profit and their only target to gain profit is from the gamblers who play there.

So yes, maybe I can justify your opinion that the casino will not care too much about the fate of its gamblers because after all the goal of gaining profit is the main thing here, and that is why every gambler is advised to treat gambling wisely and with full limits, none other than because if we do not treat gambling with full limits in the end we will most likely become one of the gamblers who experience a slump like those who are already trapped in a cycle of addiction.
There is no doubt that casinos are certainly looking for profit and gain profit from players who are comfortable gambling in their casinos, because with players who are comfortable in their casinos it means that they have got regular customers, and so they don't need to worry about their profits because I think this business is one of the businesses that can indeed be profitable even in a short period of time even though there is no guarantee of course I am sure this is indeed one of the promising businesses.

With those who gamble wisely, I think they have experienced an incident where their account was frozen by the casino, I myself have experienced it and I don't know where the mistake I made even though I only played properly and withdrew profits after successfully winning. But strangely my account was frozen at that time because I had managed to get a fairly large win, this was a little suspicious so that I was reluctant to return to the casino.

Yes and that's what makes me feel that I'm a little less confident if the casino does apply rules like freezing gamblers' accounts just because they treat gambling excessively because it would clearly be more profitable for the casino, unless the gamblers do various actions that violate the rules or suspicious actions that have the potential to harm the casino.

Of course, if a gambler can gamble by following all the rules implemented by the casino without breaking anything and can always make wise decisions when they are gambling, then they will avoid the problem of account freezing and other problems such as the negative impact of losing significant amounts of money as we often hear.
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In reality, freezing a customer's account only makes things worse. People rarely read TOS, when a casino freezes their account, they try to create a new account, which is against the rules or they try to register their friend on the casino and play through their account, which in reality changes nothing and the user still manages to gamble but the difference is that user is motivated to break the rules.

Compared to years ago, today the situation is better. Locally, one fiat casino had a campaign to support gambling addiction by offering free psychological help to their users. This campaign was effective and many people were saved but it was very expensive for casinos to fund psychotherapy for them because it usually includes many sessions and psychologists charge a lot. At the moment this campaign is stopped but I hope that many casinos will take this problem seriously and instead of banning, they try to help but it's very expensive and users should try their best to control their behaviours.
legendary
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If that's the case it seems that the casino cares about its players, but did they really actually do this?, I guess not because they aim to get a lot of players to play on their platform as long as the player makes a deposit, follows the rules, not abuse the system they will not ban or prohibit their players. Now its up to you if you will make another account, do a deposit, You will win or you may not because it's your money so you are responsible for spending this.

If the casino has frozen your account, it does not mean that it wants to reduce your losses, since the only purpose of the casino is for you to bet more and lose your money. The only reason your account can be freezing is if you break the rules.
hero member
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If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?
As a gambling addict, I have had some rough experiences, losing hundreds of dollars within minutes. Despite this, the casino managers or customer support never froze my account and probably because my deposits were relatively low. That said, I actually see account freezes as a valuable feature. If someone’s on a binge due to a lack of self-control and starts making rapid deposits after losses, a temporary account freeze could be a real lifesaver. Yes, some people might feel frustrated and even consider switching casinos, but after calming down, they'd likely see it’s for their own benefit.

I also believe that freezing an account alone won’t fix gambling, but it can provide a much needed pause to prevent further losses. For me its a small measure, but it can genuinely help cut irresponsible gambling by forcing a moment of reflection and self control.
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This can definitely help in some cases when a player can't control himself at all and loses his deposits one after another, like a stoker throwing paper into a furnace. In this case, a temporary freeze can help a player sober up his mind and consciousness. I had a similar case, but I was stopped by the fact that I needed to top up my gaming account from the bank, and I had to physically go there for this, and by the time I got there, I realized that I would not do this. Of course, it looked funny and absurd, but during the trip, my mind cleared and I realized that I was doing something wrong. It is better not to wait until the account is frozen, but simply limit losses when losing, it is much easier, but not everyone can even do this.
For those who often playing gambling will not accept the reality that their account was frozen by the casino. They will find out the way to have another account by registering one account or even more to still playing gambling on that casino. That is normal thing that can happen to many gamblers who thinks that the casino doing a wrong thing to them. But if they can think clear about what happen to them, they need to introspect themselves and need to refresh their minds to understand the situation. Maybe the casino doing a good thing to them by not letting them lose too much money so casino thinks that freeze your account is the right things to do. But that will be back to you because only you will know what you need to do.
legendary
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I also see it, the casino will not close someone's account if the reason is that the person / user loses more money every day in the casino, anyway freezing the account is a stupid thing to handle cases like this, because it will tarnish their name if they are reported to the community and can worsen their reputation because the gambler's account is frozen, so even from this point of view it is very unlikely for casinos to freeze the accounts of gamblers who gamble irresponsibly, gambling responsibly is the job of each gambler not the casino.

Casinos would certainly be very happy if people who gamble lose more money in the game, it is a basic and important thing to realize as a gambler, why to gamble responsibly.

The casino will freeze your account but they will inform you why they are doing so and the freeze is only temporary, they will not freeze your account for no reason and without notifying you. So it cannot be said that they are doing something stupid and will reduce their reputation. To me, I don't see anything wrong if the purpose of freezing casino accounts is to prevent addiction and wake up gamblers.

Casinos are in business and their revenue comes from players losses but there are many ways to make profit, it is not necessary to create more addicts to make profit. Creating more gambling addicts is not necessarily good for casinos because if the government sees more and more people becoming addicted to gambling and causing social disorder, they will ban gambling. Then the casino will have more difficulties.

Our conversation is clear for the reasons that have been notified, is it possible to do it to reduce irresponsible gamblers who lose their money in the casino, why say this because I have not yet told someone who continues to do gambling every day and lose money then then at the account is frozen.

They did not create the addict to grow because of their own homes, their services at casino are always there, such as the service contact stop gambling, with that is also enough without having to freeze the account, because if you look more broadly, it will be useless the account of a addict in the freeze, because A addict will look for another place/casino to get rid of his money.
hero member
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If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

If that's the case it seems that the casino cares about its players, but did they really actually do this?, I guess not because they aim to get a lot of players to play on their platform as long as the player makes a deposit, follows the rules, not abuse the system they will not ban or prohibit their players. Now its up to you if you will make another account, do a deposit, You will win or you may not because it's your money so you are responsible for spending this.

Maybe I would say that I am one of those who are not sure about it, literally casinos create games to benefit themselves with scenarios of making their players lose or it could also be said that they are looking for profit from the losses of gamblers, so if there is a rule that says that casinos limit the gambling activities of gamblers with scenarios of freezing their accounts then I think it's a bit strange. On the other hand, the logic is as we see that many casinos hire streamers to promote their sites which of course the goal is to get more people involved in their casinos.

Neutrally, maybe it is more appropriate that casinos do not force gamblers to gamble but they also do not prohibit gamblers from stopping or gambling with little money, the point is yes as you said that all decisions and control are in the hands of the gambler, but I am not sure if the casino takes action to freeze accounts only when the gamblers act excessively in gambling such as betting with large amounts.
legendary
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This can definitely help in some cases when a player can't control himself at all and loses his deposits one after another, like a stoker throwing paper into a furnace. In this case, a temporary freeze can help a player sober up his mind and consciousness. I had a similar case, but I was stopped by the fact that I needed to top up my gaming account from the bank, and I had to physically go there for this, and by the time I got there, I realized that I would not do this. Of course, it looked funny and absurd, but during the trip, my mind cleared and I realized that I was doing something wrong. It is better not to wait until the account is frozen, but simply limit losses when losing, it is much easier, but not everyone can even do this.
legendary
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If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

If that's the case it seems that the casino cares about its players, but did they really actually do this?, I guess not because they aim to get a lot of players to play on their platform as long as the player makes a deposit, follows the rules, not abuse the system they will not ban or prohibit their players. Now its up to you if you will make another account, do a deposit, You will win or you may not because it's your money so you are responsible for spending this.
legendary
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Just like other users said, I also had no experience where the casino freeze my account because of high spending nor I heard someone had this experience. What I ever heard is a casino freeze or limit someone account because the system detect if the gambler was active for 24 hours in a day, which they detect the account might be controlled by bots.

While this may help for just a few days or months it can't  bring a permanent solution to it but it will rather limit it for  some time, though it all depends on the level of the gambler addiction because there could be some other flexible approach towards curtailing one irresponsible gambling behaviors other than freezen one account because many can go from bad to worst on getting to recover such accounts or probably figuring out other means of exploring his gambling activities, either by opening another account or figuring out other gambling platforms.
Then what's your point though? if you think the gambler can always open an another account or gamble on another casino, there's no solution at all.
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I also see it, the casino will not close someone's account if the reason is that the person / user loses more money every day in the casino, anyway freezing the account is a stupid thing to handle cases like this, because it will tarnish their name if they are reported to the community and can worsen their reputation because the gambler's account is frozen, so even from this point of view it is very unlikely for casinos to freeze the accounts of gamblers who gamble irresponsibly, gambling responsibly is the job of each gambler not the casino.

Casinos would certainly be very happy if people who gamble lose more money in the game, it is a basic and important thing to realize as a gambler, why to gamble responsibly.

The casino will freeze your account but they will inform you why they are doing so and the freeze is only temporary, they will not freeze your account for no reason and without notifying you. So it cannot be said that they are doing something stupid and will reduce their reputation. To me, I don't see anything wrong if the purpose of freezing casino accounts is to prevent addiction and wake up gamblers.

Casinos are in business and their revenue comes from players losses but there are many ways to make profit, it is not necessary to create more addicts to make profit. Creating more gambling addicts is not necessarily good for casinos because if the government sees more and more people becoming addicted to gambling and causing social disorder, they will ban gambling. Then the casino will have more difficulties.
Theer are some casinos that do really locked it up immediately on which they dont really make out some information until the  time that you would really be asking things on what happened on why the account had been locked. It will really be that impossible that they will really be locking things without any issues on which this is really indeed a shady part if ever this one happens. Just like on what others been saying above that they do really love so much into those people who do keep on losing money because this is where they do make money. As long you do have funds into your account and keeps losing then it will really be unlikely for them to raise up some issues.If you are winning then they might be throwing up some baseless accusations that you have done something that violates their rules on which this one really sucks.

Banning or locking up an account just to stop gambling activity then its really just that for temporary and there's no way that you could be able to stop if your mind is already set on playing gambling no matter what. On the time or moment that you've seen yourself that being that addicted into gambling then quitting or stopping will really be not just that so easy. Therefore, if you do really tend to quit then
you should really mean it.
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I also see it, the casino will not close someone's account if the reason is that the person / user loses more money every day in the casino, anyway freezing the account is a stupid thing to handle cases like this, because it will tarnish their name if they are reported to the community and can worsen their reputation because the gambler's account is frozen, so even from this point of view it is very unlikely for casinos to freeze the accounts of gamblers who gamble irresponsibly, gambling responsibly is the job of each gambler not the casino.

Casinos would certainly be very happy if people who gamble lose more money in the game, it is a basic and important thing to realize as a gambler, why to gamble responsibly.

The casino will freeze your account but they will inform you why they are doing so and the freeze is only temporary, they will not freeze your account for no reason and without notifying you. So it cannot be said that they are doing something stupid and will reduce their reputation. To me, I don't see anything wrong if the purpose of freezing casino accounts is to prevent addiction and wake up gamblers.

Casinos are in business and their revenue comes from players losses but there are many ways to make profit, it is not necessary to create more addicts to make profit. Creating more gambling addicts is not necessarily good for casinos because if the government sees more and more people becoming addicted to gambling and causing social disorder, they will ban gambling. Then the casino will have more difficulties.
legendary
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While this may help for just a few days or months it can't  bring a permanent solution to it but it will rather limit it for  some time, though it all depends on the level of the gambler addiction because there could be some other flexible approach towards curtailing one irresponsible gambling behaviors other than freezen one account because many can go from bad to worst on getting to recover such accounts or probably figuring out other means of exploring his gambling activities, either by opening another account or figuring out other gambling platforms.
Any form of locking or banning or simply trying having no access to your gambling account then it would really be just that useless because that specific gambler will really be that continuing to play. It all matters on whats inside of your head because on the time that you cant be able to accept the reality of gambling or having those stopping because of too much spending of funds on which arent supposed to be spent then
you will really be continuing no matter what. As for casinos point of view then it will really be that impossible that they will really be locking it out directly even if a certain user will really be asking. Casinos do really love into those gamblers who do really ends up on spending tons of money or simply getting addicted because this will really be giving out that kind of profitability on their part because they could be able to
have that advantage because of people cant be able to control themselves.
sr. member
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While this may help for just a few days or months it can't  bring a permanent solution to it but it will rather limit it for  some time, though it all depends on the level of the gambler addiction because there could be some other flexible approach towards curtailing one irresponsible gambling behaviors other than freezen one account because many can go from bad to worst on getting to recover such accounts or probably figuring out other means of exploring his gambling activities, either by opening another account or figuring out other gambling platforms.
legendary
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If suddenly you went on a binge-gambling out of a lack of self-control or something else. For example, you deposit money in rapid succession after a series of losses and the casino management freezes your account. And when you call their customer support, they tell you that your account has been frozen for 3 weeks and the reason why they carried out that measure was because they suspected that you were gambling irresponsibly and decided to take that measure so that you can call yourself back to order, will you feel furious, cuss out, sign out of your account and register on another casino and continue betting. Does even freezing a customer's account curb irresponsible gambling or betting addiction?

Some casinos even offer self-ban options. So if it helps? I would say probably yes.

But then again I doubt casinos would want to lose business, so I am not 100% sure whether they would ban people because they seem to be developing a bad gambling addiction.

They definitely ban people for going against the rules. But that is mostly to protect the casino from legal/technical trouble.



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-snip-
Does even freezing a customer's account curb irresponsible gambling or betting addiction?
I don't want to believe that this is happening in any casino but if I acted irrationally and badly like that and a casino could do well to lock my account for 3 weeks to help me calm down after a series of losses and redepositing, then the casino is my hero, why behaving rudely to it? I can't. Only a fool wouldn't know the psychological brake they are applying.

Quote
Does even freezing a customer's account curb irresponsible gambling or betting addiction?
Addiction is dangerous but it has stages and people's reactions to it vary as well. That will surely help some gamblers depending on how minimal their addiction is, but it will certainly not help many others, they will find an alternative. This is no more the headache of the casino, they've done their responsible part to satisfy their conscience.
hero member
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Of course, as I said before, it is simple if gamblers play excessively which makes them lose money in larger amounts, then that means the casino's profits will also be greater, one thing we must know is that casinos create games as a tool to gain a lot of profit and their only target to gain profit is from the gamblers who play there.

So yes, maybe I can justify your opinion that the casino will not care too much about the fate of its gamblers because after all the goal of gaining profit is the main thing here, and that is why every gambler is advised to treat gambling wisely and with full limits, none other than because if we do not treat gambling with full limits in the end we will most likely become one of the gamblers who experience a slump like those who are already trapped in a cycle of addiction.
There is no doubt that casinos are certainly looking for profit and gain profit from players who are comfortable gambling in their casinos, because with players who are comfortable in their casinos it means that they have got regular customers, and so they don't need to worry about their profits because I think this business is one of the businesses that can indeed be profitable even in a short period of time even though there is no guarantee of course I am sure this is indeed one of the promising businesses.

With those who gamble wisely, I think they have experienced an incident where their account was frozen by the casino, I myself have experienced it and I don't know where the mistake I made even though I only played properly and withdrew profits after successfully winning. But strangely my account was frozen at that time because I had managed to get a fairly large win, this was a little suspicious so that I was reluctant to return to the casino.
legendary
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Yes, that is a pretty good solution to stop a gambler's impulsive behavior in treating his gambling activities, but I think what seems unreasonable here is whether it is possible for the casino to do and implement such rules or policies? I think it is unlikely, because after all, as we know, gambling is a business for casinos where bookies create these activities to seek profit from gamblers when gamblers lose, which simply means the more impulsive a gambler is, the greater the amount of his defeat will be, which means the greater the casino's profit will be.

Honestly, I'm not sure that the casino cares about gamblers like that because their target is clearly to make a lot of profit from gamblers who act aggressively, but if it turns out that there are casinos that consider and care about the safety of gamblers, then of course that's good.
It makes sense to what you say that players who commit impulsive action will certainly be more profitable for the casino, besides that the purpose of the casino is to seek advantages and benefits to be obtained from those who do gambling, especially if they cannot lend themselves, the benefits will be faster and faster. By the casino, maybe the casino froze the player's account that violates the casinnya rules, if for gamblers who are not responsible or impulsively impulsive meant.

I don't think there is a casino that will care about the players, when players experience losing a lot of money or stress I think the casino will not care about it because they only provide games and the rest depends on the player itself if the player is acting excessively then it is an advantage for The host, and if they play with the casino restrictions do not suffer a big loss.

Of course, as I said before, it is simple if gamblers play excessively which makes them lose money in larger amounts, then that means the casino's profits will also be greater, one thing we must know is that casinos create games as a tool to gain a lot of profit and their only target to gain profit is from the gamblers who play there.

So yes, maybe I can justify your opinion that the casino will not care too much about the fate of its gamblers because after all the goal of gaining profit is the main thing here, and that is why every gambler is advised to treat gambling wisely and with full limits, none other than because if we do not treat gambling with full limits in the end we will most likely become one of the gamblers who experience a slump like those who are already trapped in a cycle of addiction.
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