EXMO.com Cryptocurrency Exchange [Official Thread] - page 24.

giugim

newbie

Activity: 7

Merit: 0

Quote from: giugim on January 20, 2018, 03:39:05 AM

Hello exmo
please check my ticket when possible, my xrp is stuck in exmo wallet and it's not being credited to me.
Thank you

ticket #332865

Exmo I still have not recieved any updates on my ticket, please look into it as soon as possible.
Thank you

Exmo

legendary

Activity: 1222

Merit: 1003

Quote from: ielzayat on January 22, 2018, 06:24:01 AM

I have an issue withdraw my ETH. it is Verifying for 4 Days now!!!
What kind of verification you are doing to send my coins. and no one from support replied me.

EXMO username : ielzayat

Hello Dear ielzayat,

Please tell us your ticket number.

EXMO Team

Exmo

legendary

Activity: 1222

Merit: 1003

Quote from: dramarally3 on January 20, 2018, 03:40:29 PM

Quote from: manuuua on January 20, 2018, 01:49:53 PM

Quote from: manuuua on January 16, 2018, 03:22:54 AM

Dear Exmo,

I deleted google authenticator and cannot log in anymore Sad

could you reset my account please?

Request #257874 and #301431

Thank you,

Manu

Solved! Thanks Exmo

if the problem its too simple to resolve dear exmo
why dont do the same with my acount please could reset my acount Huh

i cant receive sms 334452 330258

Dear user,
Please wait for the answer from our support team. Your issue will be solved soon.
Thank you

petushka

full member

Activity: 630

Merit: 110

Quote from: Exmo on January 20, 2018, 09:18:42 AM

Quote from: petushka on January 19, 2018, 09:30:20 AM

My docs are on verification for more than a month. How could it be at all? I'm curious how long will it take to check the agreement after or IF my docs are approved? ))) I'm disappointed guys...However I still aim to buy EXMOcoins.

Dear user,
please send the number of your ticket.
Thank you

Thanks for responce !!! Ticket number - 330304. I received a reply about 3 days ago that my ticket was redirected to verification department. It's really stressful and disappointing especially regarding the fact that I strongly believe in your ICO and want to take part in it.

alnemer

newbie

Activity: 17

Merit: 0

Please respond to my ticket regarding 1925 USD withdrawal #317033 not done or return to my account

ielzayat

newbie

Activity: 7

Merit: 0

I have an issue withdraw my ETH. it is Verifying for 4 Days now!!!
What kind of verification you are doing to send my coins. and no one from support replied me.

EXMO username : ielzayat

H.M.

newbie

Activity: 10

Merit: 0

Quote from: Exmo on January 22, 2018, 04:25:20 AM

Quote from: gopnik on January 21, 2018, 12:29:00 PM

why do you even bother dealing with crappy / scammy ukrainian exchanges when so many legit companies exist? Roll Eyes

There are tons of negative reviews all over the internet about Exmo, wex, Hitbtc, coinegg, Kucoin,..

when real money is involved only deal with reputable companies that actually pay, like

bitfinex, bittrex, okex, gdax, bitstamp, kraken, binance

Don't come on the forum to try to reach their customer support and whine about having being scammed when so may people already took the time and pain to warn users to stay away from these companies

If you took the time to register and find exmo official thread on bitcoin talk why didn't you read the reviews first?

Dear user,
If you have some problems or wishes concerning our service - please write, we will take into account your judgement.
Thank you

is right in the fact that EXMO is not a solid company, I'm already from 04/01/2018 I am fighting for verification and I can not see the results, EXMO replied that it was already undergoing verification and so far nothing !!!

devishanth

newbie

Activity: 4

Merit: 0

Hi Exmo,

If you are here why are you not answering my question regarding withdrawals.
Why it is showing verifying status for days? What is the difficulty in giving back our money ?

For any good exchange, Deposits and Withdrawals have to be instant (only blockchain confirmation time should be the delay).
When are going to fix this ?

Please respond to my ticket regarding ETH withdrawal #335700

Exmo

legendary

Activity: 1222

Merit: 1003

Quote from: gopnik on January 21, 2018, 12:29:00 PM

why do you even bother dealing with crappy / scammy ukrainian exchanges when so many legit companies exist? Roll Eyes

There are tons of negative reviews all over the internet about Exmo, wex, Hitbtc, coinegg, Kucoin,..

when real money is involved only deal with reputable companies that actually pay, like

bitfinex, bittrex, okex, gdax, bitstamp, kraken, binance

Don't come on the forum to try to reach their customer support and whine about having being scammed when so may people already took the time and pain to warn users to stay away from these companies

If you took the time to register and find exmo official thread on bitcoin talk why didn't you read the reviews first?

Dear user,
If you have some problems or wishes concerning our service - please write, we will take into account your judgement.
Thank you

dramarally3

newbie

Activity: 12

Merit: 0

Quote from: alexlv on January 21, 2018, 07:24:10 PM

Quote from: alexlv on January 21, 2018, 06:57:04 AM

More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)

Still not resolved after more than 26 hours of depositing. ETH never appeared in my EXMO account. I keep checking on etherscan and it showed that funds were in my account but about 12 hours ago most of my ETH were transferred by someone to unknown address (0xb36CBe7f95A39984384E6AA4068B02C1697Ef80E). Can anyone explain what is going on and where is my money?

really scammers they steal my account
lock me behind this sms authedication
becarfull people

alexlv

newbie

Activity: 4

Merit: 0

Quote from: alexlv on January 21, 2018, 06:57:04 AM

More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)

Still not resolved after more than 26 hours of depositing. ETH never appeared in my EXMO account. I keep checking on etherscan and it showed that funds were in my account but about 12 hours ago most of my ETH were transferred by someone to unknown address (0xb36CBe7f95A39984384E6AA4068B02C1697Ef80E). Can anyone explain what is going on and where is my money?

gopnik

newbie

Activity: 73

Merit: 0

why do you even bother dealing with crappy / scammy ukrainian exchanges when so many legit companies exist? Roll Eyes

There are tons of negative reviews all over the internet about Exmo, wex, Hitbtc, coinegg, Kucoin,..

when real money is involved only deal with reputable companies that actually pay, like

bitfinex, bittrex, okex, gdax, bitstamp, kraken, binance

Don't come on the forum to try to reach their customer support and whine about having being scammed when so may people already took the time and pain to warn users to stay away from these companies

If you took the time to register and find exmo official thread on bitcoin talk why didn't you read the reviews first?

joseobixa44

newbie

Activity: 15

Merit: 0

Quote from: dramarally3 on January 21, 2018, 11:06:01 AM

Quote from: joseobixa44 on January 20, 2018, 08:42:32 PM

Hello, I'm having trouble making a withdraw from exmo to cryptocapital!

Each time I try to do a withraw I always receive an error message, this is the the message: Error 10326 (CryptoCapital PLN).

I already created a support ticket with number 334408 but no one answers me?

Exmo can you help me!

the only answer i m receiving its the same and same without to fix the problem

Olesya Ignatova (EXMO.com)
Jan 20, 17:11 GMT
We sent the inquiry to our sms center, they will check what the problem is.
If you want, we can disable two-factor authentication.
For it you must write an e-mail to [email protected] from the e-mail address with which you created your account.
Please, write the numbers of wallets with which you filled your account and make a high-quality screenshot that shows that you entered each wallet, as well as each transaction ID.
Also the terms of this transaction must have been done not less then 2 days ago.

i did send the emails from the one i make the email and how i can see this and answer these infos u aske if i cant login to my account ?

Hi, dramarally3 my problem in not with sms or two-factor authentication. for me the problem is when i withraw to cryptocapital i get these error
Error 10326 (CryptoCapital PLN).
Are you having this error, too?

For me no one answered my ticket support 334408 so far!

dramarally3

newbie

Activity: 12

Merit: 0

Quote from: joseobixa44 on January 20, 2018, 08:42:32 PM

Hello, I'm having trouble making a withdraw from exmo to cryptocapital!

Each time I try to do a withraw I always receive an error message, this is the the message: Error 10326 (CryptoCapital PLN).

I already created a support ticket with number 334408 but no one answers me?

Exmo can you help me!

the only answer i m receiving its the same and same without to fix the problem

Olesya Ignatova (EXMO.com)
Jan 20, 17:11 GMT
We sent the inquiry to our sms center, they will check what the problem is.
If you want, we can disable two-factor authentication.
For it you must write an e-mail to [email protected] from the e-mail address with which you created your account.
Please, write the numbers of wallets with which you filled your account and make a high-quality screenshot that shows that you entered each wallet, as well as each transaction ID.
Also the terms of this transaction must have been done not less then 2 days ago.

i did send the emails from the one i make the email and how i can see this and answer these infos u aske if i cant login to my account ?

mohoman2

newbie

Activity: 2

Merit: 0

Quote from: mohoman2 on January 20, 2018, 08:47:31 AM

Hello exmo

it's been 3-4 days now and my ETH withdrawal request is stuck as "Verifying" on your website. Can you please process the transaction or cancel it and credit my account please.
ticket #332275
>>>>>>>18.01 15:19 - Withdrawal ETH -12.2680183 Verifying ETH ..........

Thank you
C

Hi EXMO, this issue still has not been resolved. It's been 5 days now waitng for an ETH transfer to be "Verified". Can someone please look into this
ticket #332275

alexlv

newbie

Activity: 4

Merit: 0

More than 14 hours since sending ETH to EXMO with more than 3500 block confirmations and still not in my account? Please look into this (ticket 336511)

devishanth

newbie

Activity: 4

Merit: 0

Hi Exmo,

Why withdrawals are not happening immediately ?
Why it is going in Verifying status ?
In other exchanges we see the transaction within few minutes on the block chain.

My ETH withdrawal is stuck in Verifying status and not processed yet. Please process it urgently. Funds are stuck because of this.
Ticket #335700

Requesting your kind help in processing this withdrawal urgently

Thanks

joseobixa44

newbie

Activity: 15

Merit: 0

Hello, I'm having trouble making a withdraw from exmo to cryptocapital!

Each time I try to do a withraw I always receive an error message, this is the the message: Error 10326 (CryptoCapital PLN).

I already created a support ticket with number 334408 but no one answers me?

Exmo can you help me!

dramarally3

newbie

Activity: 12

Merit: 0