EXMO.com Cryptocurrency Exchange [Official Thread] - page 25.

dramarally3

newbie

Activity: 12

Merit: 0

Quote from: Exmo on January 20, 2018, 09:21:21 AM

Quote from: dramarally3 on January 19, 2018, 01:06:22 PM

dear exmo
im new user and i have problem to log in
after i use 2 way aufhedication with sms
16-1-17 i was receive to sms and succefuly login two times
18-1-17 the sms stop to come and i have real problem now
i cant use my account
what happen ?
my ticket number its
Your inquiry 330258
329953
328945
i want to reset my account and can finally connect and remove this 2 way sms aufhedication
and withdraw my zec
finally its safe for users to use exmo or not and loose people their money? Huh

??

Dear user,
please wait for the answer from our support team.
Thank you

thanks for the reply they looking for solution\
my problem didnt resolve now continues and cant access to my money
i will come back again here for the results

H.M.

newbie

Activity: 10

Merit: 0

Quote from: Exmo on January 20, 2018, 09:16:08 AM

Quote from: H.M. on January 18, 2018, 03:19:51 PM

Ladies and gentlemen, I write through the forum, because I would like to know if EXMO behaves so honestly in relation to other clients as to me, on 04/01/2018. I registered also sent the necessary documents to verify my account I sent two urls tiket 323057 and 328183 I also wrote an e-mail several times, to this day I have not received any answer, I ask if such a serious company behaves like that?

Dear user,
please wait for the answer from our support team.
Thank you

Thank you for the reply from your support, I have sent the necessary documents again.
Regards
Henryk M.

H.M.

newbie

Activity: 10

Merit: 0

Quote from: H.M. on January 18, 2018, 03:19:51 PM

Ladies and gentlemen, I write through the forum, because I would like to know if EXMO behaves so honestly in relation to other clients as to me, on 04/01/2018. I registered also sent the necessary documents to verify my account I sent two urls tiket 323057 and 328183 I also wrote an e-mail several times, to this day I have not received any answer, I ask if such a serious company behaves like that?

Dear EXMO today on 20/01/2018 I have once again sent my documents for verification. I am asking for immediate verification. If you do not verify me, please ask for info on how to pay my funds deposited with you.
Regards
Henryk. M

Exmo

legendary

Activity: 1222

Merit: 1003

Quote from: dramarally3 on January 19, 2018, 01:06:22 PM

dear exmo
im new user and i have problem to log in
after i use 2 way aufhedication with sms
16-1-17 i was receive to sms and succefuly login two times
18-1-17 the sms stop to come and i have real problem now
i cant use my account
what happen ?
my ticket number its
Your inquiry 330258
329953
328945
i want to reset my account and can finally connect and remove this 2 way sms aufhedication
and withdraw my zec
finally its safe for users to use exmo or not and loose people their money? Huh

??

Dear user,
please wait for the answer from our support team.
Thank you

Exmo

legendary

Activity: 1222

Merit: 1003

Quote from: petushka on January 19, 2018, 09:30:20 AM

My docs are on verification for more than a month. How could it be at all? I'm curious how long will it take to check the agreement after or IF my docs are approved? ))) I'm disappointed guys...However I still aim to buy EXMOcoins.

Dear user,
please send the number of your ticket.
Thank you

Exmo

legendary

Activity: 1222

Merit: 1003

Quote from: pawlikos on January 19, 2018, 08:37:02 AM

Hi Exmo Team,

I reported ticket: 332170

There is a second time when transfer from Exmo to Advcash is not reported in transaction history, in advcash but in is taken from my ballance account. Please take a look for tokens connected to my withdraw (my operation was between 11:55 - 12:10 at. 19.01.2017)

Last time you fixed this problem.

Have a nice day and I'm looking forward for your response

Regards,
Paweł

Dear user,
please wait for the answer from support team.
Thank you

Exmo

legendary

Activity: 1222

Merit: 1003

Quote from: H.M. on January 18, 2018, 03:19:51 PM

Ladies and gentlemen, I write through the forum, because I would like to know if EXMO behaves so honestly in relation to other clients as to me, on 04/01/2018. I registered also sent the necessary documents to verify my account I sent two urls tiket 323057 and 328183 I also wrote an e-mail several times, to this day I have not received any answer, I ask if such a serious company behaves like that?

Dear user,
please wait for the answer from our support team.
Thank you

Exmo

legendary

Activity: 1222

Merit: 1003

Quote from: rhmulder on January 18, 2018, 02:09:00 PM

ear Sir/Madam,

I requested a withdrawel for 2679.7046 xrp and the status is stuck on verifying for quite some time now. XRP withdrawel should be much quicker. I would appreciate it very much if you can check this withdrawel and approve it. My ticket number is: 329533 and username: [email protected]

Thanks your support!

Kind regards,

Ruben Mulder

Dear user,
please wait for the answer from our support team.
Thank you

Exmo

legendary

Activity: 1222

Merit: 1003

Quote from: joseobixa44 on January 20, 2018, 07:34:55 AM

Quote from: joseobixa44 on January 15, 2018, 12:09:25 PM

Hello, Exmo more than 35 days have passed and my account has not been verefied! Nobody answers my ticket #299888

My situation has been solved! Thanks!

Thank you for feedback

Exmo

legendary

Activity: 1222

Merit: 1003

Quote from: En_Ru_Tr Translator on January 19, 2018, 07:48:02 AM

Quote from: En_Ru_Tr Translator on January 18, 2018, 01:42:54 AM

здpaвcтвyйтe cepвиc пoддepжки exmo

Я oжидaю вывoдa -35225.4821 для KICK oн зacтpял в «verifying»

мoй билeт пoддepжки #324334

solved thank you EXMO

Thank you for feedback

hecantuk

newbie

Activity: 1

Merit: 0

Quote from: maxicode on January 10, 2018, 03:49:50 AM

I tried to withdraw 0.021956 BTC today from EXMO wallet to another wallet. But got this error message:
Error 10403: Your transaction confirmation is less than 20, the withdrawal is temporarily unavailable

What does it mean?

I have the same problem, did you receive an answer?

mohoman2

newbie

Activity: 2

Merit: 0

Hello exmo

it's been 3-4 days now and my ETH withdrawal request is stuck as "Verifying" on your website. Can you please process the transaction or cancel it and credit my account please.
ticket #332275
>>>>>>>18.01 15:19 - Withdrawal ETH -12.2680183 Verifying ETH ..........

Thank you
C

joseobixa44

newbie

Activity: 15

Merit: 0

Quote from: joseobixa44 on January 15, 2018, 12:09:25 PM

Hello, Exmo more than 35 days have passed and my account has not been verefied! Nobody answers my ticket #299888

My situation has been solved! Thanks!

bitloser

newbie

Activity: 2

Merit: 0

ticket 334311, I've just sent you all the data to fix the issue. (error 10325)

giugim

newbie

Activity: 7

Merit: 0

Hello exmo
please check my ticket when possible, my xrp is stuck in exmo wallet and it's not being credited to me.
Thank you

ticket #332865

dramarally3

newbie

Activity: 12

Merit: 0

dear exmo
im new user and i have problem to log in
after i use 2 way aufhedication with sms
16-1-17 i was receive to sms and succefuly login two times
18-1-17 the sms stop to come and i have real problem now
i cant use my account
what happen ?
my ticket number its
Your inquiry 330258
329953
328945
i want to reset my account and can finally connect and remove this 2 way sms aufhedication
and withdraw my zec
finally its safe for users to use exmo or not and loose people their money? Huh

??

Tanzeer1984

newbie

Activity: 1

Merit: 0

Hi i had deposited 752.46$ through okpay but money got deducted from okpay account but doesnt show in exmo.it never happened before.tried creating ticket.but no reply from over 24 hours.tried contacting through live chat waited for 3 hours.only to hear from live support that they have created ticket will get reply within 7 days..i am confused should i raise claim with okpay support because i am getting no positive response from exmo support.really disappointed.my ticket no 329237..please anybody help

petushka

full member

Activity: 630

Merit: 110

My docs are on verification for more than a month. How could it be at all? I'm curious how long will it take to check the agreement after or IF my docs are approved? ))) I'm disappointed guys...However I still aim to buy EXMOcoins.

pawlikos

newbie

Activity: 3

Merit: 0

Hi Exmo Team,

I reported ticket: 332170

There is a second time when transfer from Exmo to Advcash is not reported in transaction history, in advcash but in is taken from my ballance account. Please take a look for tokens connected to my withdraw (my operation was between 11:55 - 12:10 at. 19.01.2017)

Last time you fixed this problem.

Have a nice day and I'm looking forward for your response

Regards,
Paweł

En_Ru_Tr Translator

newbie

Activity: 20

Merit: 0

Quote from: En_Ru_Tr Translator on January 18, 2018, 01:42:54 AM

здpaвcтвyйтe cepвиc пoддepжки exmo

Я oжидaю вывoдa -35225.4821 для KICK oн зacтpял в «verifying»

мoй билeт пoддepжки #324334

solved thank you EXMO

Topic: EXMO.com Cryptocurrency Exchange [Official Thread] - page 25. (Read 61332 times)