EXMO.com Cryptocurrency Exchange [Official Thread] - page 29.

vilomajka1070

newbie

Activity: 9

Merit: 0

Hi Exmo,

I am waiting for verification of my address and identity from 1/1/2018 without any progress. Also ticket was created (299048) - no answer yet.
Where is the problem? Such verification time is not acceptable!

Such response time is not a good sign of your trustfulness. I wonder what about transaction transfer time if verification is such a problem.
Please act and solve my verification as soon as possible.

Thanks

yezh2000

newbie

Activity: 1

Merit: 0

Hello Exmo.
An input WAVES delay occurred.

https://wavesexplorer.com/tx/8NUvm3SqMPjGG444JJP1VAbKnhdSyHfJCPnEWv2kA2G9

ticket 303890
support does not answer. quite
Do you really support 24/7? or it is incorrectly written in the cap to this post?

maxicode

newbie

Activity: 3

Merit: 0

I tried to withdraw 0.021956 BTC today from EXMO wallet to another wallet. But got this error message:
Error 10403: Your transaction confirmation is less than 20, the withdrawal is temporarily unavailable

What does it mean?

petushka

full member

Activity: 630

Merit: 110

So, I'm asking once more. How can I register for the Exmo pre-sale and is there any bonus?!

roobexx

newbie

Activity: 2

Merit: 0

Quote from: Blackshadow007 on January 09, 2018, 07:53:27 PM

Quote from: Blackshadow007 on January 08, 2018, 11:34:03 AM

Hello , Please Check and solve my issue asap .

Old Ticket which Live support close [ Ticket ID : #300446 ] and then Live support opened this new Ticket >

Ticket ID > 301545

I never faced such issue before in my 4 years with exmo , today i did a withdrawal of 300 USD and confirmation link came to my mail and i clicked it then it showed Withdrawal confirmed but then when i checked EXMO Wallet history it showed for a second and then vanished , Funds also didn't came to my registered Moneypolo account .

Please check the ticket and the withdrawal ID was

withdraw_confirm?id=2531972&token=7204951a6e0cd5f2e868bdb0efe75c1ec3417224

Please help me about it asap , either complete this withdrawal or provide the funds back to my exmo wallet which lost here , I am guessing this might be technical issue but i expect fast resolution of this, Thank you

Quote from: Exmo on January 09, 2018, 10:08:28 AM

Quote from: emreyurt999 on January 08, 2018, 06:20:51 AM

is exmo reliable?is he paying?

Dear user,
EXMO is working in normal mode.
Thank you

Is it really ?

I am still awaiting for your response about my issue over 3 days now . I do not know where my money vanished . If you are running Normal mode then you should fix the issue .

3 days or one week is nothing compared to 3 weeks, EXMO is not processing withdrawals since mid December 2017, 3 weeks (!!!) waiting with no response, multiple wd issues and ticket remain unanswered

ptcftw

newbie

Activity: 2

Merit: 0

Quote from: ptcftw on January 08, 2018, 01:57:17 PM

Hello Exmo Support,

I have two pending withdrawals, one for BTC -0.3571628 and other for BTC -0.1

Both are stuck in verifying, I also have made a support ticket # 299156 and no replies so far,

I am hoping to have an answer here.

Please proceed with my withdrawals as I see people that requested after me got it faster than me.

User: ptcftw

Got my withdrawal succesfully after two days, thank you EXMO.
For all those who are waiting, just be patient guys.

Blackshadow007

sr. member

Activity: 787

Merit: 276

Currency Xchanger™

Quote from: Blackshadow007 on January 08, 2018, 11:34:03 AM

Hello , Please Check and solve my issue asap .

Old Ticket which Live support close [ Ticket ID : #300446 ] and then Live support opened this new Ticket >

Ticket ID > 301545

I never faced such issue before in my 4 years with exmo , today i did a withdrawal of 300 USD and confirmation link came to my mail and i clicked it then it showed Withdrawal confirmed but then when i checked EXMO Wallet history it showed for a second and then vanished , Funds also didn't came to my registered Moneypolo account .

Please check the ticket and the withdrawal ID was

withdraw_confirm?id=2531972&token=7204951a6e0cd5f2e868bdb0efe75c1ec3417224

Please help me about it asap , either complete this withdrawal or provide the funds back to my exmo wallet which lost here , I am guessing this might be technical issue but i expect fast resolution of this, Thank you

Quote from: Exmo on January 09, 2018, 10:08:28 AM

Quote from: emreyurt999 on January 08, 2018, 06:20:51 AM

is exmo reliable?is he paying?

Dear user,
EXMO is working in normal mode.
Thank you

Is it really ?

I am still awaiting for your response about my issue over 3 days now . I do not know where my money vanished . If you are running Normal mode then you should fix the issue .

goldux

newbie

Activity: 15

Merit: 0

Quote from: Exmo on January 09, 2018, 10:08:28 AM

Dear user,
EXMO is working in normal mode.
Thank you

Normal mode? Do you think that waiting for ETH withdrawal for 6 days (almost week) and still not received is normal mode? I am your VIP client and you are not able to answer ticket or finish the withdrawal for one week?
In the history it is showing 15 ETH withdrawal as paid, but nothing was received to my ETH wallet. 15 ETH is close to 17,000$ now, so yes, I need it.

Ticket number 294322

04.01 14:55 - Withdrawal ETH -15 Paid ETH ETH: 0x70a9fF4dADb5100B2a91f17deFDd2AC9AaD517D7

Thanks to taking a look into this issue

En_Ru_Tr Translator

newbie

Activity: 20

Merit: 0

здpaвcтвyйтe cepвиc пoддepжки exmo

Я oжидaю вывoдa -0.101 для BTC oн зacтpял в «verifying» бoлee двyx днeй,

мoй билeт пoддepжки #302523 пoжaлyйcтa, иcпpaвьтe пpoблeмy и ocyщecтвитe

мoй пepeвoд или oтмeнитe пepeвoд тoгдa я cмoгy кyпить eщe oднy мoнeтy c этим BTC

roobexx

newbie

Activity: 2

Merit: 0

EXMO, since 19.12.2017 (already 3 weeks !!!) I'm still waiting for my BTC withdrawal which is marked as paid in your history but never appeared in the blockchain. Ticket 258176 is open since 22.12 with no response.

Since 19.12 I'm also waiting for my EUR SEPA withdrawals (very big amount) with no funds received and no response from you. Ticket 282986.

Please resolve this two tickets immediately 258176 and 282986 cause it's already 3 weeks with no response.

epambit

newbie

Activity: 9

Merit: 0

Quote from: Exmo on January 09, 2018, 09:49:51 AM

Quote from: epambit on January 07, 2018, 06:02:19 PM

Hello @Exmo.
I did a request due an error occurred during withdrawals of euros by Okpay ( request ID #259592 ) more than 16 days. I need the money urgently. Please help me.

Dear user,
Has your problem been solved?
Thank you.
Your respectfully, EXMO team

Funds were returned to my balance.

But now there is no way to withdraw EUR via Okpay.
When I applied for withdrawal, the fee was 0.5%.
Depositing directly at Okpay the fee is 5%.
I lost 4.5% .... (90 EUROS) ...

agriscen

newbie

Activity: 1

Merit: 0

Dear Exmo Support team,
I hope your moto about quality of service is not just words but actually means something.....

I've been trying to withdraw XRP since 25th Dec with no luck. I keep getting "Error 10325: Need to confirm the email". I brought this issue to your attention on numerous occasions and have not received any reply. Can you please unblock my account so I can make withdrawal?
I trust in your professionalism and integrity and hope you can address this issue at your earliest convenience!!!

You can find further details in my latest ticket raised (ticket ID 302801)

Thanks

Raicon

newbie

Activity: 1

Merit: 0

Dear EXMO,
I sent the transaction from one EXMO account to another EXMO account in WAVES, here is the link to this transaction https://wavesexplorer.com/address/3P2ZFacbU3BPUNkm7cuJAkUtfCGYhNHTETq
Here is the wallet for which the transaction was sent "3P2ZFacbU3BPUNkm7cuJAkUtfCGYhNHTETq"
Already 5 days have passed since the sending, can u help me with this please?

My inquiry is 299698

Thanks )

coinhippy

newbie

Activity: 9

Merit: 0

Hi,

where is my BTC withdrawal? It has been 21 days and no assistance.

Your footer says "High-quality Service". Nothing could be further from the truth.

Please assist those that are in dire need of their funds.

coinhippy

newbie

Activity: 9

Merit: 0

Quote from: Exmo on January 09, 2018, 10:08:28 AM

Quote from: emreyurt999 on January 08, 2018, 06:20:51 AM

is exmo reliable?is he paying?

Dear user,
EXMO is working in normal mode.
Thank you

Stay away from this exchange. My BTC withdrawal has not arrived since 21 days and nobody is assisting me.

Exmo

legendary

Activity: 1222

Merit: 1003

Quote from: emreyurt999 on January 08, 2018, 06:20:51 AM

is exmo reliable?is he paying?

Dear user,
EXMO is working in normal mode.
Thank you

Exmo

legendary

Activity: 1222

Merit: 1003

Quote from: kinki on January 07, 2018, 12:20:56 AM

if I only got Identity and address Verified.....
but "Verification of the agreement" still waiting for Verifying
can I use VISA/MASTER CARD to withdraw Huh

Dear user,
Yes, you can. However, for this you need to pass verification. Due to the peak of the activity of traders on EXMO and the sharp increase in inquiries, the average time for consideration of each ticket (24 hours) was extended. Appeals will not go unanswered.
Thank you
Sincerely, EXMO team

Exmo

legendary

Activity: 1222

Merit: 1003

Quote from: epambit on January 07, 2018, 06:02:19 PM

Hello @Exmo.
I did a request due an error occurred during withdrawals of euros by Okpay ( request ID #259592 ) more than 16 days. I need the money urgently. Please help me.

Dear user,
Has your problem been solved?
Thank you.
Your respectfully, EXMO team

epambit

newbie

Activity: 9

Merit: 0

Hello @Exmo. (again)...
I did a request due an error occurred during withdrawals of euros by Okpay ( request ID #259592 ) more than 18 days. I need the money urgently. Please help me.

Tcheburak

newbie

Activity: 8

Merit: 0

ticket #300672 problem with withdraw on card! Plz help me today!!! or provide contact to MoneyPolo to contact them! I so angry, i work with u 2 years and recommend your to my friends. I need this money to pay my bills, i cannot afford to wait weeks! No answer on email no answer on chat!

Huh