Pages:
Author

Topic: EXMO.com Cryptocurrency Exchange [Official Thread] - page 50. (Read 61332 times)

legendary
Activity: 984
Merit: 1000
Was a long and painfull process, but you guys seem to finally believe who I am.
Man, that was one of the most kafkaesk KYC shit I had ever to endure.

Anyway...Is a DASH/EUR pair possible? You would be the 1. afaik.
legendary
Activity: 1222
Merit: 1003


Dear users!

Here you have an informative video from Oficial Dash Forum "How to buy Dash at Exmo" https://www.youtube.com/watch?v=zH26ygTkux8



Thank you for being with us!

EXMO Team
legendary
Activity: 1222
Merit: 1003
Thanks to your feedback, considering your requests, we have made some changes to trading pairs.



New trading pairs are available:
DASH/USD
ETH/USD
ETH/RUB

Pairs removed from trading:
DOGE/EUR
DOGE/USD
EUR/USD
legendary
Activity: 1222
Merit: 1003
Very bad first impression. Your backend seems unable to realize I actually uploaded both sides of my ID and keeps asking for the second side again and again and claims that the other document (phone bill) is not 300 dpi, which I think it is. The 2FA (Google Authenticator) is not working either.
I also don`t like to get messages in russian.

Edit: After the 4th message about the rear side of my ID I get a mail by the "support" that I am supposed to make one file out of the two pages:

"Please combine 2 images in 1 on one of online sites for combine images."


You know what: I think I`ll do without Exmo.


Hello!

Thank you for your message,we appreciate your time spending to write it.

We just contacted with you and have all necessary information from your case.

We will resolve it as soon possible.

Thank you!
legendary
Activity: 984
Merit: 1000
Very bad first impression. Your backend seems unable to realize I actually uploaded both sides of my ID and keeps asking for the second side again and again and claims that the other document (phone bill) is not 300 dpi, which I think it is. The 2FA (Google Authenticator) is not working either.
I also don`t like to get messages in russian.

Edit: After the 4th message about the rear side of my ID I get a mail by the "support" that I am supposed to make one file out of the two pages:

"Please combine 2 images in 1 on one of online sites for combine images."


You know what: I think I`ll do without Exmo.
legendary
Activity: 1222
Merit: 1003

Dear friends!


It’s been 2 years since the opening day of our platform! Even though it is a short time, we already have achieved impressive results.

Number of our users is constantly growing and we are working around the clock to make our service more and more convenient and effective. For this reason your ideas and suggestions are very helpful to us, because we focus on them in the first place. We can say that our users are also our contributors, that’s why we would like to express our gratitude to those, who have chosen us right after the launch of our platform and to those who have joined us not so long ago as well!

Now let us give you overview of the results we have achieved during last year:

- 2 337 000 unique visitors from 148 countries all over the world!

- In trades participated:

229 516 BTC
394 154 LTC
11 160 311 381 DOGE

- Total amount of trades in dollar equivalent – 100 319 982 USD*
* at the exchange rate on February, 24 2016.

- Universal Wallet has been developed

- New currency pairs DASH/BTC, ETH/BTC have been added

- Loyalty program Cash Back has been implemented

- 6 languages are now available on our platform and we keep on working on improvement of linguistic service

- Payza, MoneyPolo, Paxuml and Astropay payment systems are now available for you

- We significantly improved the functionality of design.

- Orders handling systems has been improved

Our team members wish all users of our platform even more successful trading, high volatility and low interest rates!


Thank you for being with us!
EXMO Team
legendary
Activity: 1222
Merit: 1003
Dear users! We have excellent news for you!

We are glad to inform you that new currency pairs DASH/BTC and ETH/BTC have been added to Exmo platform.
legendary
Activity: 1222
Merit: 1003
Dear users!

As we promised you, we start adding new cryptocurrencies as early as next week!
In the first place we will bring back Dash and add Ethereum.
legendary
Activity: 1222
Merit: 1003
When will you fix the several small bugs I mentioned earlier?
E.g the "save account" bug, for saving bank account information. I'm not that happy, to always copy paste the missing information, when doing a withdrawal. =/

I understand your frustration with this bug. We are aware of it and it will be cleared-up along with some other major updates in about 2 weeks time.


hmm... "2 weeks?" , now it is half a year later and all those small bugs are still there. (russian messages, instead of english ; the withdrawal formula and so on)

edit:
sorry, the withdrawal formula is fixed, if I create a new account.

Hello!

Thank you for your question

Sorry for the delayed response.

The problem with the redaction bank’s saved data for withdrew will be resolved in the next release.

The problem with saving bank’s  information  was just removed.

The all other bags as well will be resolved in next releases

as well if you found more problems you can write us to our mail [email protected]

Thank you for your interest in Exmo!
legendary
Activity: 1061
Merit: 1001
anyone used this?
safe to use for btc to paypal

as bitstamp, who i used for longtime now partner banks have blocked btc related transactions. its the european big banks, they feel threatened obviously

bring on their collapse!

any feedback appreciated for those who have used exmo
legendary
Activity: 2940
Merit: 1131
When will you fix the several small bugs I mentioned earlier?
E.g the "save account" bug, for saving bank account information. I'm not that happy, to always copy paste the missing information, when doing a withdrawal. =/

I understand your frustration with this bug. We are aware of it and it will be cleared-up along with some other major updates in about 2 weeks time.


hmm... "2 weeks?" , now it is half a year later and all those small bugs are still there. (russian messages, instead of english ; the withdrawal formula and so on)

edit:
sorry, the withdrawal formula is fixed, if I create a new account.
full member
Activity: 194
Merit: 100
I sold my first bitcoin at Exmo this morning and made withdrawal of fund to Advcash account, but failed due to error occurred. I contacted support via chat and they delivered the issue to technical department. Now still waiting feedback from Exmo, hopefully my money USD 616++ still there.  Huh

Has the problem been solved ?
newbie
Activity: 14
Merit: 0
I sold my first bitcoin at Exmo this morning and made withdrawal of fund to Advcash account, but failed due to error occurred. I contacted support via chat and they delivered the issue to technical department. Now still waiting feedback from Exmo, hopefully my money USD 616++ still there.  Huh
legendary
Activity: 2940
Merit: 1131
Do I have to use for each SEPA deposit a new payment description code, or can I use the same again and again ?

You may use the same description code over and over.

Sorry for the delayed response.

Thank you for your interest in Exmo!
I just want to inform you, that this answer was incorrect.
I used the same code and the result was, that some of my deposits were not credited to my account (I think if you use the same code and the same amount of money twice, the second will not be credited). I had to contact the support to get the money credited.
btw. because of this delay I missed a profit of some hundred euros...
legendary
Activity: 1222
Merit: 1003
Do I have to use for each SEPA deposit a new payment description code, or can I use the same again and again ?

You may use the same description code over and over.

Sorry for the delayed response.



Thank you for your interest in Exmo!
legendary
Activity: 2940
Merit: 1131
Do I have to use for each SEPA deposit a new payment description code, or can I use the same again and again ?
legendary
Activity: 1222
Merit: 1003
There seems to be a problem with the exchange function in my wallet? It says something I can't read?

We are aware of this issue and things are in-hand to correct it. You may follow our latest news about us at https://www.facebook.com/exmo.market

Just to recap: The Exchange function inside the Wallet and the referral program function will not be working for another 7 days, due to technical updating.

Please note that all profits generated through the referral program during this period will be credited to their respective accounts.



We appreciate your patience.
newbie
Activity: 31
Merit: 0
There seems to be a problem with the exchange function in my wallet? It says something I can't read?
legendary
Activity: 1222
Merit: 1003
Just to let everyone know. The technical work being carried-out is focused on optimizing our core and API.




Thank you for your patience!
legendary
Activity: 1222
Merit: 1003
The site has been down all day for maintenance. Will it be up soon? 


That is correct. On September 23th, 2015 from 10:00 to 10:00 September 24, 2015 server time, some scheduled technical maintenance work will be carried out.

All disruptions in service are posted on our Facebook page. https://www.facebook.com/exmo.market





We apologise for any inconvenience.
Pages:
Jump to: