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Topic: Forget about exchanger search! Use BestChange! - page 15. (Read 13555 times)

legendary
Activity: 1370
Merit: 2185
Buy/Sell crypto at BestChange
Order processing modes of exchangers

🔑 There are many factors influencing the speed and reliability of an exchanger. One of them is its principle of processing orders. It can be manual, automatic or semi-automatic. On BestChange you will find all these varieties if they meet the other rules of getting into the listing.

📌 Manual. Each order is manually checked by an operator after which the employee transfers the funds to the specified payment details. This process can take time — up to a day, depending on busyness of operators and exchange rules.

📌 Semi-automatic. After the user has paid for the order, the requested funds are transferred to him to the specified payment details. The speed of a transfer depends on the bank of blockchain network. In this case, the function of an operator is only to manually confirm the receipts of funds and transfer the order to the next stage of the automated transfer system.

📌 Automatic. Works on predefined templates, thanks to which the exchange takes place almost instantly and in a few clicks. The role of operators is only to provide technical support to users. This is the fastest option.

In our monitor, we list both automatic and semi-automatic exchangers. As a rule, information about the mode is indicated in a round mark next to the name of the exchanger in the list. If you notice that the information isn’t correct, please let us know.

legendary
Activity: 1370
Merit: 2185
Buy/Sell crypto at BestChange
Why are user reviews sometimes deleted?

The exchanger monitor’s administration reserves the right to remove some reviews in the following cases:
👉 if the review contains foul language, offending information;
👉 if the review is a copy of another one;
👉 if the reviews contain calls for war action, separatism, racism, class animosity, etc.;
👉 if the reviews contain advertising materials or were written by the user to gain some kind of profit;
👉 if the review contains any kind of information about smoking, alcohol, usage of drugs;
👉 if the reviews contain false information or user's untrue speculations.

We care about our users and are always very attentive about what you write. BestChange moderators work round the clock, studying each case and each issue. We welcome your reviews about exchangers you use. This is invaluable help to other users!

legendary
Activity: 1370
Merit: 2185
Buy/Sell crypto at BestChange
Additional features of BestChange

Today we are going to tell you about several useful features of the monitor that will help you in your work. You can use them after you have selected an exchange direction. Please pay attention to the buttons on top of the exchanger table:

💸 Inverse exchange. That is an instant change of exchange direction to the inverse one (for instance, you selected an Ethereum to Bitcoin direction, and clicking this button you will get a Bitcoin to Ethereum direction).

💸 Save. This button adds a direction on the top of the list that can be found in the tab “Popular” on the left. It is especially relevant if the direction is rare — you won’t need to waste time to find it each time.

💸 Discrepancy. A form to contact us will open and you can use it if you have found discrepancies between rates/reserves specified in the monitor and factual ones. Also, you can indicate here other discrepancies, for example, with manual/automatic exchange. Please write to us, it helps us become better.

💸 History. All your last visits of the exchanger websites. Rates and reserves that took place at the time of transition are indicated.

Finally, the “Settings” button will help you configure the appearance of the table to your liking: you can adjust the refresh rate, select the font, decimal separators, etc. Use the settings to make the site comfortable for you.

legendary
Activity: 1370
Merit: 2185
Buy/Sell crypto at BestChange
Why can you come across exchangers in our listing that have been working less than six months?

Let’s look at this situation in details. Many of you know that we have a number of rules which exchangers must meet when they are added to the monitor’s listing — https://www.bestchange.com/wiki/add.html

However, some exchangers fall under the exception:

- exchangers for which vouches an acting reliable partner of BestChange. It is important that it has positive reputation in our rating;
- exchangers that come from an an owner of a large internet-project, for instance, crypto exchange, p2p platform or a mining company.

That is why if you see a “young” exchanger in our listing, be sure that it has gone through a thorough diligence check. All potentials risks from their listing are smoothed by vouching for them by services with many years of excellent reputation.

BestChange.com cares for its users!

legendary
Activity: 1370
Merit: 2185
Buy/Sell crypto at BestChange
Haven’t found the rate or reserves you are looking for? Set notification s— we inform you by email or Telegram when a relevant offer appears.
I understand what happens with email option, but how exactly notifications work for telegram, and how can they be stopped?
You don't want to have people having notifications all the time, so they should know how to control them, enable and disable.
I see there is option to enable them on website and add specific time period, but maybe you should also add DISABLE option to cancel all notifications.

but this also seems fair to me, if the required deadline is really met when the notifications are stopped.
all unnecessary notifications can be very annoying and often needlessly distract attention.

Thank you! This is a really handy function, it would be great to give an opportunity to “change their mind” to those who set the notifications with a large term. We will definitely pass on your request to the development team. We will implement it in the new version of the website.
legendary
Activity: 3472
Merit: 3507
Crypto Swap Exchange
I understand what happens with email option, but how exactly notifications work for telegram, and how can they be stopped?
You don't want to have people having notifications all the time, so they should know how to control them, enable and disable.
I see there is option to enable them on website and add specific time period, but maybe you should also add DISABLE option to cancel all notifications.

I think that you have to manage everything else through the Telegram application. mute/disable etc... but this also seems fair to me, if the required deadline is really met when the notifications are stopped.
all unnecessary notifications can be very annoying and often needlessly distract attention.
legendary
Activity: 2212
Merit: 7064
Haven’t found the rate or reserves you are looking for? Set notification s— we inform you by email or Telegram when a relevant offer appears.
I understand what happens with email option, but how exactly notifications work for telegram, and how can they be stopped?
You don't want to have people having notifications all the time, so they should know how to control them, enable and disable.
I see there is option to enable them on website and add specific time period, but maybe you should also add DISABLE option to cancel all notifications.
legendary
Activity: 1370
Merit: 2185
Buy/Sell crypto at BestChange
Why is the monitor the best helper for exchanging cryptocurrency?

Cryptocurrency is very volatile, its rate sometimes changes for the dozens of per cent in just hours. To always exchange at the most pleasant price possible, we suggest you use the BestChange monitor. Why it is convenient:

📈 A visual list of safe exchangers for each payment direction. We carefully select services worth adding to the listing. You can’t get here just by paying.

📈 Straightforward interface, all you need to do is to indicate the direction of exchange to see all the possible options and chose the most profitable out of them.

📈 On top of popular payment systems and cryptocurrencies, our monitor allows finding exchanger with more rare directions.

📈 Additional information. Every exchanger in the list has specified peculiarities, if it has them: for example, card verification requirement, obligatory registration, floating rates etc.

📈 The system of reviews and claims for every exchanger. In case a claim appears, the representatives of an exchanger must get in touch and solve the problem.

Haven’t found the rate or reserves you are looking for? Set notification s— we inform you by email or Telegram when a relevant offer appears.

legendary
Activity: 1370
Merit: 2185
Buy/Sell crypto at BestChange
BestChange monitor is your best helper in exchanging cryptocurrency and e-money. Here’s a few examples why it is indeed convenient to use our site.

- Almost all cryptocurrencies are highly volatile, sometimes their rate changes by dozens of per cent in a few ho
- All exchangers are thoroughly picked and pass due diligence check.
- Intuitive interface allows to quickly understand the site and immediately see possible options for an exchange.
-  If you need rare exchange directions, you can rely on us.
- In case of a claim, exchanger must quickly get in touch and solve the issue,

 If you haven’t found a satisfying rate or sufficient reserves, set up notifications for your email or Telegram as soon as a profitable offer appears — BestChange.com

legendary
Activity: 1370
Merit: 2185
Buy/Sell crypto at BestChange
KYC (Know Your Customer) check is a widespread requirement of regulators which are trying to fight money laundering with the help of cryptocurrency. For sure, you have noticed that during the last 2–3 years this check has been introduced in more and more crypto services, including exchanges and wallets. And what about exchangers?
So can you guarantee the exchange won't ask customers for any kyc verification documents if there isn't icon like this, and if there are no verification rules mentioned anywhere on exchange website terms?

No, of course, there are no such guarantees. In practice, such icons (or their absence) only indicate the degree of probability AML checks. That means if there is such an icon, the probability of it is very high or even 100%, and if there are no additional icons, it means that the checks are no systematic, i.e. they are carried out selectively under certain specific conditions (for example, based on the results of an express assessment of transaction sources).

As for mentioning in the website rules — this is a required condition both from a legal viewpoint and our position. If the exchanger hasn’t clearly specified in the rules the conditions of carrying out checks, they do not have the right to demand them. In practice, it doesn’t happen, usually exchange services bring their “website rules” in accordance with general standards.

At the same time, we need to note that the verification in no way is a way of stealing the client’s data and using it illegally. This is just a necessity caused by the requirement of regulators, and a reliable exchanger will not give the information about the user to a third party.
We saw what happened with ''trusted'' centralized exchanges and how they keep customer documents ''safu''.
Didn't Binance leaked millions of customer passports with personal images that later ended up on some darknet forum, available in public for everyone to see.
In this case customers should trust one more third party, so there is much higher risk, because both of them can now leak information.

Your claims are well-grounded, but they are not about the necessity to follow international norms. The fact that lots of companies around the world use very mediocre protection, store user data in unencrypted form, and most importantly do not bear any serious responsibility for leaks, is a topic for a separate discussion.

Until the world has come up with an alternative to the standard KYC procedure (although something interesting is happening around Polygon ID if it will be "fine-tuned" and scaled in the future), one has to take such risks, as with any other financial services around the world.

What about data leaks from banks, insurance companies, mobile operators, trading platforms, and payment systems? Quantitatively, there are even more of them than there are leaks from crypto exchanges and their counterparties, simply because the crypto industry is obviously more advanced and is "obsessed" with protection, and the organizations themselves are much smaller.

But we are in no way defending Binance and others, they took on the obligation to store the most valuable thing that their customers have, but they did not cope with this and should have been held accountable to the fullest extent. But the world has not yet rebuilt under the concept that personal data is most valued, for about the last 20 years inside Web2.0 it has been the hottest commodity, and until the mass adoption of Web3.0 principles, the safety of our data will be neglected, this is a fact.

However, all of the above is not a reason to ignore the principles of working with finance accepted by the world community. You do not prove to the bank that they do not have the moral right to check your passport in order to open an account? Motivating, for example, by the fact that Capital One was hacked in 2019.
legendary
Activity: 2212
Merit: 7064
KYC (Know Your Customer) check is a widespread requirement of regulators which are trying to fight money laundering with the help of cryptocurrency. For sure, you have noticed that during the last 2–3 years this check has been introduced in more and more crypto services, including exchanges and wallets. And what about exchangers?
So can you guarantee the exchange won't ask customers for any kyc verification documents if there isn't icon like this, and if there are no verification rules mentioned anywhere on exchange website terms?

At the same time, we need to note that the verification in no way is a way of stealing the client’s data and using it illegally. This is just a necessity caused by the requirement of regulators, and a reliable exchanger will not give the information about the user to a third party.
We saw what happened with ''trusted'' centralized exchanges and how they keep customer documents ''safu''.
Didn't Binance leaked millions of customer passports with personal images that later ended up on some darknet forum, available in public for everyone to see.
In this case customers should trust one more third party, so there is much higher risk, because both of them can now leak information.
legendary
Activity: 1370
Merit: 2185
Buy/Sell crypto at BestChange
Do exchangers require KYC?

KYC (Know Your Customer) check is a widespread requirement of regulators which are trying to fight money laundering with the help of cryptocurrency. For sure, you have noticed that during the last 2–3 years this check has been introduced in more and more crypto services, including exchanges and wallets. And what about exchangers?

The majority of them do not yet require passing KYC. The BestChange monitor is trying to trace the services with an exception and mark them with a special icon. However, an exchanger can sometimes change their terms of service, so when creating an order for this or that payment direction you can be asked to verify your identity. If you don’t want to do that, simply select another exchanger for the same direction.

❗❗ We would like to remind you that it is important to read the terms of service of exchangers you use. This will help you avoid any surprises.

At the same time, we need to note that the verification in no way is a way of stealing the client’s data and using it illegally. This is just a necessity caused by the requirement of regulators, and a reliable exchanger will not give the information about the user to a third party.

legendary
Activity: 1370
Merit: 2185
Buy/Sell crypto at BestChange
It sometimes happens that the money after an exchange come with a delay. Rest assured that your means will not be lost if you have chosen an exchanger from the list on BestChange.com.

 Every website goes through a diligence check by dozens of parameters before becoming a part of the listing.

What should you do in case of a delay?
- Don’t worry. An exchanger is like any other institution where suddenly any technical problems may occur.
- Firstly, you need to wait. A delay in crediting the funds can depend on the day of the week, for instance, an exchange happened during out-of-office hours. Usually an exchange takes an hour.
- Write to the support service. Usually, the websites have plenty of communication ways, please select the one the suits you best
- If the problem is not getting solved, you can leave a claim on our website, indicating your exchange number. The majority of exchangers care a lot about their reputation, and shall a claim appear, they will solve the issue faster.

legendary
Activity: 1370
Merit: 2185
Buy/Sell crypto at BestChange
because “dirty” coins were transferred from your side and there is no exchanger’s fault.
That's a bunch of BS! There are no dirty Bitcoins, all Bitcoins are equal. You should really stop promoting this attack on Bitcoin by pretending it's normal. It's not.

Quote
The exchanger has no access to your funds.
Meaning: the exchanger doesn't own any funds and just uses a third party.

Quote
To avoid such situations we highly recommend to make self AML checking before an exchange using existing AML-check services.
I highly recommend to avoid any service that uses arbitrary reasons to block your funds.

We have discussed this concept earlier. We will reiterate, despite the fact that some crypto enthusiasts do not accept the situation that most of centralized services investigate incoming means sources, it doesn’t make the very situation disappear.
If you are interested in our position, we as well do not share the policy of total AML-control, but in practice, over 90% of exchangers use custodial wallets for their work, which have various kinds of limitations, including “cleanliness” check.
By the way, the funnier the advertising in your signature looks the more zealously you deny the fact of ubiquitous implementation of AML. 😊

To avoid such situations we highly recommend to make self AML checking before an exchange using existing AML-check services.

I have few questions about your recommendation,
1. Which legit AML checking service can be used by an individual? Some result from google search either show service for big company or service with some scam accusation.
2. What will happen if result of AML check result used by individual and the exchange/BestChange is different?


There are indeed a lot of offers on the market, but the majority of them are just resellers of one global player, Crystal Blockchain, that’s why the majority of results from absolutely different services will be identical. But we all allow it that results may differ, in this case the situation will be analyzed on a particular basis. It is highly likely that that if the user’s source will have sufficient credibility then their check results will be used, there is no hindrance for that, it’s a question of agreements.

What will happen if result of AML check result used by individual and the exchange/BestChange is different?
That's the problem: there is no official AML check that's valid in all jurisdictions, but there are companies trying to sell their interpretation of which addresses are good or bad. Those companies now have a financial interest in convincing people "taint" exists, in order to sell their "services".

Do you have any real proof of lobbying within this sphere? Your theory looks beautiful and logical, but without specific proof it’s just conspiracy.
A more logical scenario is that first a request for a service appeared, and only then the service itself, and not vice versa. The fact that this market is non-competitive is a huge problem, there is no doubt about it, and we will be delighted if community members create their own alternative risk-based assessment services, instead of criticizing the existing monopolist. If you close your eyes and turn away, the problem will not be solved by itself.

Centralized services are in the legal field of a particular country, while the blockchain is outside of any jurisdiction. If you want to "legalize" cryptocurrencies in the local economy, you will need to comply with international rules and the laws of a particular country. It's a fact, there's no getting away from it. The only question is whether the community will be able to create enough alternative services with a high reputation to avoid in the future the political partisanship of the monopolist, or continue to inflate "separatist" sentiment and remain a passive observer.


legendary
Activity: 2212
Merit: 7064
As you correctly noticed, Russian-language services are represented on the .ru version, and English-language ones – on the .com version. This separation was made due to the difficulty of understanding a foreign language by the large majority of our website visitors. It must be noted that what is meant is not only the translation of the interface with which more or less a browser’s in-built translator can cope, what is meant is firstly the language of support. If a service cannot provide qualified help in the required langue, such service is hidden from the corresponding version of the website. This is done mainly for the comfort of the very users.
I understand what you are saying, but having double feedback can be misleading, and it's easy to use automated translation for this.
One exchange I noticed has no feedback in english version and it has thousands of feedback in russian, so maybe you should add icon with information if they have support in english and in other languages.

Please note that your AML-check result is 100% gambling
I don't know what tool or website are people using to check this kyc score, but having coins connected with gambling doesn't mean they are dirty in any way.

Which legit AML checking service can be used by an individual? Some result from google search either show service for big company or service with some scam accusation.
I heard about some telegram bots that can perform this checks, but this is some random guys having their own list maybe connected with OFAC or something like that.
Some forum members suggested people should create their own checking websites that would make all bitcoins ''clean''  Smiley
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
What will happen if result of AML check result used by individual and the exchange/BestChange is different?
That's the problem: there is no official AML check that's valid in all jurisdictions, but there are companies trying to sell their interpretation of which addresses are good or bad. Those companies now have a financial interest in convincing people "taint" exists, in order to sell their "services".
legendary
Activity: 3290
Merit: 16489
Thick-Skinned Gang Leader and Golden Feather 2021
because “dirty” coins were transferred from your side and there is no exchanger’s fault.
That's a bunch of BS! There are no dirty Bitcoins, all Bitcoins are equal. You should really stop promoting this attack on Bitcoin by pretending it's normal. It's not.

Quote
The exchanger has no access to your funds.
Meaning: the exchanger doesn't own any funds and just uses a third party.

Quote
To avoid such situations we highly recommend to make self AML checking before an exchange using existing AML-check services.
I highly recommend to avoid any service that uses arbitrary reasons to block your funds.
legendary
Activity: 1370
Merit: 2185
Buy/Sell crypto at BestChange

@GOliver_2022:

We are very sorry that you got into this situation. We understand that you did not notice the warning about an AML-check when creating your order and were unaware of the status of the funds in your transaction and of the procedures related to the international FATF, AML, KYC standards.

Anyhow, ignorance of the law is no excuse. Same as ignorance of anti-money laundering procedures used all over the world does not free the holder of funds from punishment if these funds have been identified in any wallets, transactions or services that are subject to a check, freezing or any relevant procedures.

Please note that your AML-check result is 100% gambling (screenshots https://prnt.sc/5ErY7mCLvghG, https://prnt.sc/tAlAoM40412e). It has a High risk or is connected with illegitimate sources. Your funds were blocked by the cryptocurrency exchange according to the international FATF, AML, KYC standards.
Your review on our website https://www.bestchange.com was transferred to neutral status, because “dirty” coins were transferred from your side and there is no exchanger’s fault. You are still able to leave comments in review.

You noted in review that you have already provided requested information to the exchanger. After sending the requested data to the exchanger you should wait for the AML-check to finish. Unlocking terms may be different and it doesn’t depend on the exchanger. The exchanger has no access to your funds. Currently, the exchanger is doing its best to return your funds as soon as possible. As soon as your funds are unblocked, the exchanger will contact both you and BestChange.

To avoid such situations we highly recommend to make self AML checking before an exchange using existing AML-check services.

@BestChange  have one question for you.
I made a small research comparing your two websites, main one with .com domain, and alternative option with .ru domain.
After testing multiple payment options I noticed huge difference in number of offers and in reviews each exchanges have, and I don't understand why are you doing this?
There are much more options and better offers in Russian version of website, only difference is that everything is written in Russian language.

Maybe it's best for people to use both version of website if they want to find best rates and offers.

As you correctly noticed, Russian-language services are represented on the .ru version, and English-language ones – on the .com version. This separation was made due to the difficulty of understanding a foreign language by the large majority of our website visitors. It must be noted that what is meant is not only the translation of the interface with which more or less a browser’s in-built translator can cope, what is meant is firstly the language of support. If a service cannot provide qualified help in the required langue, such service is hidden from the corresponding version of the website. This is done mainly for the comfort of the very users.

legendary
Activity: 3472
Merit: 3507
Crypto Swap Exchange
I can only describe my situation. Unfortunately, I can't say anything about others.

I had a dispute with the exchanger. I wrote a claim, which was closed by the exchanger (this is a violation of the BestChange Terms). I opened the claim again, after which BestChange closed the opportunity for me to open it again. All this was done within 1-2 hours.

My issue with the exchanger is still not resolved (more than 36 hours have passed). If it is possible to link here to our dispute on the BestChange site, then I will provide it. So that everyone can draw their own conclusions from our discussion. The discussion is still ongoing, however, this controversial situation is essentially hidden from other users, that is, the exchanger can continue to deceive people.

In this case, all these reviews lose any meaning.

Can you please post all details about your case in the Scam Accusations board? You can use the Scam report format to present all the facts.
there have been similar cases before that were successfully resolved with the assistance of BestChange and the community forum.
legendary
Activity: 2212
Merit: 7064
I can only describe my situation. Unfortunately, I can't say anything about others.
I understand what you are saying, but you still didn't say the name of exchange you used, and that way you could directly warn people about them... not blame BestChange for everything.


@BestChange  have one question for you.
I made a small research comparing your two websites, main one with .com domain, and alternative option with .ru domain.
After testing multiple payment options I noticed huge difference in number of offers and in reviews each exchanges have, and I don't understand why are you doing this?
There are much more options and better offers in Russian version of website, only difference is that everything is written in Russian language.

For example, I am taking random offers for Bitcoin exchange to Skrill USD.
Picture are saying more than thousand words, but you can see that reserves are the same, but number of reviews is different and lower picture has more offers:


https://www.bestchange.com/bitcoin-to-skrill.html


https://www.bestchange.ru/bitcoin-to-skrill.html

Maybe it's best for people to use both version of website if they want to find best rates and offers.
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