Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 153. (Read 465252 times)

Only because not enough people know about this situation on here that hasn't happened, but if you put anyone on here in my shoes with regards to what happened, I guarantee you every single person would agree FJ is in the wrong and would demand them to pay the winning amount, let alone return their stake if their bet was canceled.

Even a 10-year-old would have big enough brains to understand this, and yet you're the only one who doesn't - I really do feel bad for you dude.

I am considering a lawsuit as well, but would much rather have it solved right now the normal way like regular human beings in a professional manner, and save both of our time & money from having to go to court about something this silly that can and should be solved without involving any 3rd parties.  

If everyone else agrees with you and I'm the only one who does not think FJ did anything wrong in this situation:

1) Someone would tell you to open a flag against the FJ Account.
2) "Everyone" would support this flag and paint the FJ account red.
3) "Everyone" would paint my account red for supposedly supporting a scam site.

Has any of the above happened? In this case of thousands of dollars "lost"? Nope. And if you can't understand why then there's no salvation for you.. Unfortunately.

Speaking of being pathetic and soy, am I the one writing walls of text that would make CH himself proud? Spreading a false narrative where you claim to be entitled to something you are not. Yes, I'm the pathetic one.

If something "ILLEGAL" happened here where they've "stolen thousands of dollars" from you - why is your only course of action to spend time writing the same crap over and over again?

This is the last reply you'll get from me EpicChamp, gl with your future endeavours.

It is the truth because not only is it 100% logical, but it is also according to their own TOC. I don't know what they're trying to cover with their TOC in their earlier response, but thier explanation goes against their own TOC and I proved it numerous times.

And no I did not "lose or gained nothing" - I literally lost a stake of 0.067 BTC and a winning amount of 0.174 BTC. That is far from "nothing", it's A LOT of money with current BTC prices. If I knew this shit was gonna happen I would have cashed out everything the night before for 0.238 BTC for 0.1 BTC profit and avoided this whole mess. And again, you should open your eyes a bit and read more carefully - the bet was canceled LONG after I placed it, 12-13 hours long & later to be exact.

They had no right to cancel this bet to begin with and still have not proven or provided a clear explanation for why they did it or think it was ok or allowed to do so (even according to their own rules). And they had absolutely NO RIGHT to keep my entire stake to themselves in the case of a cancellation, absolutely 0 right. I have responded to everything they said earlier and they just kept silent since then. What kind of customer service is that?!

You sound like such a soy & pathetic FJ fanboy, you might as well go work for them and become another 1 of their idiot reps and a fellow crook if you don't see ANYTHNG wrong with what they did and are defending them this much/on their side.

You're literally the only dude on this forum who's siding with them thinking they did nothing wrong, while everyone else agrees with me and also believes they should have never canceled this bet & should award my winning amount - don't you find it pretty weird? Cuz I sure do. In fact, I wouldn't be surprised if you are secretly 1 of their employees trying to defend them from a regular account on here.

And I guarantee that if the same happened to you and you lost (or worse, stolen) thousands of dollars after picking the right player or team to win a bet, you'd be just as pissed off and demanded your winning amount or at least your full stake too. But of course when it comes to others you don't give a crap, much like FortuneJack.

It's not just unethical, it is ILLEGAL and goes against their own TOC. Bet cancelations for any reason always lead to the bettor getting their full stake back, anything else is a complete scam.

They better reverse their decision soon while I'm still being very nice about it. Most people would have been threatening them by now and going crazy, I'm still keeping it cool and explaining everything in a professional, mature, and logical way.

Is 0.174 BTC really worth more than their reputation? Please! They are probably profiting at least 0.5-1 BTC per day right now. They are making more than enough and I don't understand why they are acting like this and aren't willing to pay out my winning amount (or at least return the full stake of my bet).

Another day, another wall of text from EpicChamp.. Just because you keep telling yourself "this is the truth" does not make it so. Bet was cancelled before game started, not long after you placed it. You lost nothing, you gained nothing. No wrong doing was made. You live in some imaginary world where you are supposed to get paid an imaginary amount just because it's the right thing to do? Welp.. Hate to break it to you but it's not going to happen and FJ have absolutely no obligations to even entertain your complaints.

I agree that it is unethical and FJ have faced several issues like this in recent times based on what I observed, but bet cancellations usually lead to these sort of outcomes which is why it's best to move on.

I don't think they will reverse this decision at any point in the future. This is just one of the risks associated with gambling with FIAT or cryptocurrencies.

My point is that even in their TOC, they are 100% wrong and they are going AGAINST their own rules!

They did not do or decide ANYTHING according to their own TOC.

Where in their TOC does it say that in the case of a bet cancelation, they get to keep the full stake instead of returning it to the bettor? Please show me this line because it doesn't say ANYTHING about that, only about the "potential winning" amount. Because such thing does not exist for any gambling site. If you ever cancel a bet for any reason, you must return the full stake back to the bettor at the bare minimum. Period. This is a complete non-negotiable. And then we can debate if the bet should have been canceled or not, but this is non-debatable and they are 10,000% wrong by doing this. They have NO excuse to keep my stake to themselves if they cancel my bet, absolutely none. It is illegal and a complete SCAM if they don't at least return my 0.067 BTC back to me.

I have addressed every single point they made according to their "TOC" in my previous long post from the page before, and I have proven numerous why even according to their TOC, they are literally BREAKING their OWN rules and are 100% in the wrong.

Not just morally or ethically, but OFFICIALLY in the wrong too.

There are rules for a reason, and they are literally going against their own damn rules.

Like WTF?! They cannot do just whatever they want just because it's their site. They have to reward fair play and stick to their own rules to make it fair to everyone.

Also, why did they ONLY cancel the bet for me in this match, yet they kept it live and open for everyone else before AND during the match? That is complete BS and never happens anywhere. How is that right in any way - logically, ethically or officially? Please explain this to me because this is completely messed up and they owe me at least 0.067 BTC which was the stake of my bet.

It's unfrikingbelivable, I picked the right player to win the match and then I end up losing everything I have on this bet as if the player I bet on lost - like WTF is this shit?! It is such a joke to even write + say it out loud and is complete SCAM.

I highly advise ANYONE reading this - DO NOT EVER USE FORTUNEJACK!!

They are fking LIARS, SCAMMERS and SHADY morons who cannot be trusted with any of their bets, especially larger bets in the thousands.

I have lost all my respect to them and will bash them for life unless they return my money back and reward my bet as a win. Anything else is unacceptable behavior.

To be fair, that just shows how low our expectations have fallen.

Morally, they are in the wrong - 100%. The bet was accepted, it should be honored in full. But the TOC aka the wall of text nobody reads says they can do basically what they want and if we look at it like that, fine, they are right.

I'd agree that they do not have to answer and they did everything by their TOC, but it is bad ethics for sure - absolutely no doubt there.

So FortuneJack, aka Tornike - are you just gonna keep ignoring my messages?

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We're firing things up for the return of the Jackmate, will be announcing details over here soon.

As for EPL and CL promos, we do have some campaigns scheduled - no matter what we will be offering a bunch of challenges to the community members.


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Tornike

Still a few more weeks to the Fortune JackMate UCL side competition, I'm hoping some of the frontrunners forget about it when it all comes back;) I'll be happy if Barca pushes through to win it in either case!

Will FJ be doing anymore of their CL or EPL sports promos like they did last season? I liked the 2+2 or 4+1 freebet thing, really loved that;)

They did NOT cancel it quickly and long before the match was about to start, read my response above to the previous user.

They canceled it **12 HOURS** AFTER I placed my bet which was finalized at a stake of 0.067 BTC @ 2.6 odds, and 1-2 hours BEFORE the match was about to start (which at the time I wasn't even aware of, until after the match ended - that's how late it was).

And I kindly ask you to address my latest long reply to your response about this situation, which so far you have completely ignored and never got back to me.

Your response is complete nonsense and I have addressed all the points you made to prove how terrible your reasoning is. NOTHING you wrote in your reply makes any sense, absolutely nothing.

At the BARE MINIMUM, you owe me 0.067 BTC which was the stake of my bet. Not returning it is complete theft & robbery.

And you have still not addressed my latest big response to your latest big reply/response either. With the most important question I had which is WHY DID YOU CANCEL MY BET 1-2 HOURS BEFORE THE MATCH?! What logical reasoning do you have for doing this when not a SINGLE other gambling site in the world has canceled this bet for their users on that day? And ESPECIALLY because you did not cancel it for everyone, as betting on this match was still available before & during the match - meaning it was only canceled for ME. What kind of BS is that?!

Plus, in your initial email you claimed it was because odds changed from 2.6 to 1.7, aka "change of odds" - is that still your reasoning or are you going to make up something else now?

So I ask again - WHY DID YOU CANCEL MY BET right before the match was about the start? And then did NOT return my full stake of 0.067 BTC?

Stop trying to avoid & ignore this case like it's nothing, and start acting like a mature company with some sense of respect and own up to your mistake.

I refuse to accept any decision other than returning my hard-earned money or even better, rewarding me for winning the bet fair & square.

If you made a mistake on your end by listing the wrong odds (for 2-3 hours I should say, giving you plenty of time to change it before I made my bet), then why the heck do "I" have to pay for YOUR mistake & lose THOUSANDS of dollars because of that? It is complete BS and you know it.

Because I guarantee you that if I made a similar mistake and chose the wrong odds/player or accidentally put in the wrong amount, you would have told me to get lost and suck it up because it has nothing to do with you and is my own fault, and you'd be 100% right. Well, I hate to break it to you but the same rule & principle applies to you too FortuneJack. If you make a small mistake and then decide to change the odds (for better or worse), that's 100% on you and is not my fault or responsibility. And I definitely do not deserve and have no right to get penalized in such a way for YOUR mistake, not mine.

Also, my deposit to your site is COMPLETELY irrelevant, I could have deposited 0.14 BTC 2 weeks ago and had 0.07 BTC left 2 weeks later and used those 0.07 to make the bet and the same exact situation would have happened. Or I could have deposited 0.14 BTC and instead of betting the full amount, only betting 0.07 BTC or 0.1 BTC or whatever amount I wanted. My point is, it doesn't matter how much I deposited to your site & when - all that matters is the stake I had on this particular bet at that given moment on that day.

Stop trying to use that as an excuse for not returning my money back or awarding this bet as a win like it should have been from over a month ago.

This is your chance to prove your reputation and goodwill (if you even have any for that matter), and answer my questions that I've been asking you for over a week now and earlier in this post about WHY exactly you decided to cancel my bet so late, right before the match was about to start.

Because at this point you are acting and behaving like nothing but complete totalitarian crooks who think they can do whatever they want who don't give a crap about their users and their money.  

P.S. Stealing money from users on this site is against the policy too, just so you know.

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Hey @EpicChamp, the reply from our end was sent according to the proofs you provided.

I think there's nothing to be discussed here furthermore, as everything was executed according to the Terms and Conditions.

Not to speak, you taking your deposit in full amount back.

The decision is final and we kindly ask you not to continue spamming the thread as it is against the forum's policy.

My point is that this was not even a technical issue, claiming that it is is complete nonsense. It was def not unreasonable or an accident for the player I bet on to be given 2.6 odds of winning at the time, and I can give you 10 different reasons why it would make sense for his opponent to have been the favorite to win this match, whether it be 1.4-1.5 or at 1.7 like they claimed in the email they sent me. For example, he's 5 years older, more experienced at the challenger level, and has a higher career ranking than the player I bet on (just to name a few).

It is not like a game or match where there is 1 clear player who everyone knows is the heavy favorite, but was accidentally placed at a ridiculously high valuation where someone saw it and quickly took advantage of it. It was nothing like that by any means, and to prove it they didn't even do much about it for the first 2-3 hours where his odds remained above 2.6 for such a long time. If it was such a big "accident", then they would have noticed it right away & frozen the lines instantly, and not waited this long to correct the odds. Instead, the odds barely moved and only dropped a little over this 2-3 hour time period.

My bet also wasn't canceled immediately after I placed it, it was canceled shortly before the match was about to start, which is about 12 hours after I made the bet & did a 50% partial cashout with 0.067 btc remaining at stake @ 2.6 odds.

The worst thing about all this is that they canceled the bet and did not return my remaining stake. Whether or not they should have canceled the bet at all according to rules & ethics can be debatable (although I have made countless points as to why it should have never happned to begin with), but to also not return my stake and keep it to themselves is simply unacceptable and is beyond me. It is robbery at its finest.

In what world does canceling any bet for any reason result in the bookies keeping the entire bet amount to themselves too? That has NEVER happened to anyone ever, and is 100% illegal and goes against all social, ethical, and official rules of betting/gambling. In the case of a cancellation, the full stake is always returned to the bettor regardless of the reason, and they still haven't done that.  

It's the equivalence of tossing money at a vending machine to get your favorite snack, where not only it doesn't give you your favorite snack, but even worse than that it keeps your money too instead of returning it cuz it somehow couldn't go through. You know what that's called? It's called a SCAM! Except unlike a loss of a couple of dollars, for me it's a loss of a couple of thousands of dollars.

Shame on you FortuneJack, what an absolute joke & embarrassment you are. I cannot believe you have the audacity to do something like this and think it's ok to take people's money like that. Not only do you decide to screw me over once by not counting my bet as a win, but then you decide to do it again by taking everything I had left, simply unbelievable. You should be ashamed of yourself.

To me this is a complete non-negotiable, and at the bare minimum they must return back to me 0.067 BTC. There is absolutely 0 excuses or defense to keep my remaining stake to themselves without returning it to me, 0 excuses. It is complete bs and I've never seen anything like this before on any gambling site.

It's different when they cancel the bet quickly and long before the game is ever played. There is nothing for FJ to answer regarding this, everything has been said and there's no wrongdoing or bad ethics about it either.

Sadly it was written in their TOS that in case there is a wrong bet, they are able to cancel the bet but there is another, ethical side.

FortuneJack
Dear Fortunejack?? There was an accident on Black Friday, Amazon had some technical problems and it was like their customers get certain items in a very cheap price. Amazon was able to cancel their orders according to their own TOS but you know what they did? They got losses and still proceed the order. Hope you'll understand why that happened.


Hope, you understood the point and analyze that it's not good behaviour.

Edit:
Hhampuz
When did they cancel the bet? According to TOS, FJ is 100% correct but at the same time, the situation is a little bit hazy. When you bet, catch a good odd and then it's cancelled because of their technical issues, doesn't sound right but again for sure, it depends when they cancel the bet. If bet was made hours earlier before the match and if the bet was cancelled immediately, then yeah, seems there is nothing wrong with FJ but otherwise I wouldn't like that.

Their "explanation" doesn't make any sense, and after I responded back to their latest "explanation" addressing all the points they made about their reasoning, they haven't replied back to me since after over a week.

Just read a few posts above to see my response to their explanation to see exactly what I mean.

I thought they had already come up with an explanation?

So are you guys just going to keep ignoring everything I wrote earlier? Or are planning to ever respond back to me?

I cannot believe your customer service and how disrespectfully you're treating your users.