Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 151. (Read 464809 times)

It was not a technical error you dummy. Read what I wrote above multiple times.

It was rather a simple case of a change of odds. It is not that uncommon for a match to drop from 2.6 to 1.7. Never do bets get canceled because of that (even if it dropped lower, it doesn't matter). If you do any gambling online you should be experienced enough to know this.

The whole point of what I'm trying to say is that this bet should have never been canceled to begin with. Even if I didn't do any partial cashouts, they should have never canceled this bet to begin with, especially since every other site didn't either for their users and rewarded those who bet on De Jong their full win at 2.6+ odds.

As I pointed out, going in, this was a very even match that could have gone either way, so to me there was no clear favorite - but because De Jong was posted at better odds, then I decided to go with him.

Maybe if his opponent was given those odds at the time I would have bet on him instead, I don't know at this point and it doesn't matter.

The point is this was a hard match to predict and I can give you 10 different reasons why his opponent was initially the favorite and overall why there was no clear or "obvious" favorite in this match.

So this bet should have never been canceled in the 1st place and I 100% deserve to win the full amount for 0.174 BTC.

But at the bare minimum, they need to return to me the stake I had left on this bet at 0.067 BTC. This is a complete non-negotiable.

And even if they made a simple mistake and misjudged De Jong's potential of winning, why should I have to pay for THEIR mistake and lose thousands of dollars because of that? It is not my fault they came up with those odds at the time and didn't do anything about it for 2-3 hours. Because if they had, I wouldn't have been able to place my bet at 2.6 odds on that day.

Are you saying that what I have shared, explained and stated on here is false or inaccurate?

Because if that's the case, I would LOVE to see what kind of records FortuneJack has to show to claim anything else. I can 100% guarantee you that everything I've said so far is true and is a pure fact (the only exception may be the initial amount I have cashed out, I said it was 139.4 mBTC but it could have been 139.7 or 139.8 or something like that - the exact amount I did not remember off the top of my head and quite frankly doesn't make any difference, everything else that I said is 100% true)

And if what I am saying is true, then would you agree that I deserve to win this bet in full (or at least be returned my 0.067 BTC stake back)?

Indeed that is what I am trying to say,  if the record of FJ tallies EpicChamp's story,  he then will have no problem claiming those BTC for refunds.  I have been FJ user for years and I always see FJ being just and keen on their records.

What he is failing to tell you is that he got his entire deposit out in that cashout which was ultimately an error.. Had he cashed out the entire bet his withdraw would, in 99.99% of cases, be going through security checks and eventually he'd end up exactly where he is now. He fails to see this, he believes he is entitled to something which is not his.

I think EpicChamp already accepted that the bet was cancelled, so since it was cancelled he is asking for the refund of the remaining stake he left after withdrawing some amount of his initial bet on that game.


If we followed the story EpicChamp indeed has some BTC to refund on that canceled bet, I don't know why FJ can't see this stuff, possibly there is a technical error on their side (possibly on record).  I won't accuse FJ of wanting not to pay since FJ had paid way more than this amount to players .  Besides, in an investigation, the company relies on their system record, not on the statement of the complainant. So I guess the problem lies on the records on FJ's record system that don't tally on the story of EpicChamp.

Oh man, the amount of inaccurate statements you made is just crazy, let me address it to you:

1. They have literally broken their own rules by canceling this bet & not counting this as a win; and even worse, not returning the stake of my bet like it's always the case whenever a bet gets canceled for any reason.

Speaking of other sportsbooks, every single sportsbook who featured this match on that day has rewarded all their users who bet on De Jong their full win (whether they got him at 2.6+ odds or lower), and not a single site canceled this bet for their users on that day, only FortuneJack did and they did it only for me and no one else on their site (because I guess I had slightly better odds?).

You think this is right or fair? It is literally going against their own + universal gambling rules amongst all other sportbooks. I even have a friend who bet on De Jong at better odds than me (2.8-3.0) and the site he used never canceled this bet (super late) and rewarded him his winning amount, just as it always should be. I also know for a fact Stake.com did not cancel this bet in advance either because I believe I had a bet on it too.

So if the rules are so universal and go for just about any sportsbook, why is FortuneJack the only betting site in the world that decided to cancel the bet for me on that day when no one else did? The worse thing is as I said, that they only canceled it for me while keeping the lines of this match open for everyone else to bet on, before and during the match. This is completely unacceptable.

2. For the 100th time, this was NOT a technical error by any means. I can give you 10+ different reasons why it would make perfect sense for De Jong's opponent to be the favorite to win this match on that given day. It definitely was not an "accidental" situation where you put 17 instead of 1.7, and there was no clear favorite in this match. I wouldn't have been surprised if they were given equal odds of winning either.

Also, the fact that they kept De Jong above 2.6 odds for 2-3 hours without freezing & changing the odds right away within the first 30mins, PROVES this was not a technical error. It was a simple misjudgment on their end and a regular case of a change of odds that happens all the time, that's what they even claimed in the initial email too. Because if it really was a technical error, they would have noticed it right away and changed the odds right away as it always happens in sports gambling, not 2-3 hours later when they were clearly aware of this at the time cuz they kept slowly dropping his odds by 0.2 units every 30mins.

Even according to their email, they claim that they canceled it because odds dropped from 2.6 to 1.7, and that in itself is not a significant difference, and bets never get canceled because of that in advance on any site, EVER. Why? Because it is literally against the rules. You cannot cancel the betting match for 1 person and then not cancel it for everyone else. It has to be universal - either cancel it for everyone or for no one.

Not to mention that even in most scenarios WITH technical errors, bookies in the past have paid out in full to people who took advantage of that even if it was a complete accident. And when they haven't and it was taken to court, they bettor always won and got their full winning amount. But once again, I can 100% assure you that this was far from that kind of case here and definitely not such an extreme technical error or "accident".

Otherwise, I'm the type of person who would personally not feel good about purposely taking advantage of such a terrible mistake myself because I would know it was completely unintentional. But in my case there was still a lot of risk involved because quite frankly this match could have gone either way, especially given how close the 2nd set was.

3. They did NOT cancel it as soon as they saw it! That is the biggest proof of why it was not a technical error. They saw it right away and instead of freezing + changing odds then & there, they decided instead to slowly drop his odds by 0.2 units every 30 mins for 2-3 hours. I really hope you understand now that this was far from a technical error or an "accident".

Alos, they did not even cancel it for me right away, they did it 12-13 hours after I placed the bet from the evening before (the match started in the morning the next day), and 1-2 hours before the match was about to start. It was a super late cancelation without any valid reason for it.

So please don't make it seem like they made such a terrible mistake and are so innocent when everything they did against me was 100% intentional and goes against their own rules, let alone the ethics & morality of it.

It is not about dropping our expectations, it is about the rules and this has been like this on sportsbooks for years as well, long before fortunejack was created, even before bitcoin was invented. Online sportsbooks are one of the most cutting edge gambling you can ever find, there are tens of billions of dollars gambled on them every year, and this means there are small mistakes that can cost tens of millions of dollars as well, hence they came up with some rules to back out when they have to if it is a technical problem. You could have some sort of developer who writes 17.00 instead of 1.70 and you expect the house to pay that?

Obviously it will get cancelled. Same goes for every single mistake you can think of, because if there is a technical problem, they can remove it. They will not wait until last second of the game and cancel neither, they cancel it as soon as they see it. That's just how things work.

I use Stake.com and FJ regularly and I’ve never had issues with both.

And FJ, yes some player props, esp for the UFC and for all match ups across the board would be nice...  And some live betting.  That way I wouldn’t keep sending coins back and forth between books.  

Now I see there's a whole thread about it elsewhere. I will try to find some time, go through it and leave my comment there.

The only thing misleading the community is your BS reasoning/explanations that don't make any sense and your purely fraudulent activities.

Everyone here except the 1 idiot Hammzos agrees that this bet should have never been canceled and that I deserve to win my full amount.

Not to mention that not a single other betting site cancled this bet for ANY of their users prior to the match. You are literally the only 1 who did this - you think this is ok or acceptable?

And why did you only cancel it for me and not for anyone else huh? I'm sure you're aware that this is not allowed, right?
Either cancel it for everyone and completely remove this match from your site (which you haven't done), or do not cancel it at all for ANYONE.  

And it's funny how you happen to have time to crack jokes and give basic responses, yet still haven't provided me a legitimate answer or explanation for why you decided to cancel my bet to begin with.

You are a complete joke of a betting site and should be 100% ashamed of yourself and the way you conduct & run your business.

You think it's ok to steal thousands of dollars from people for winning a bet, and canceling bets for no reason?

You're a complete embarrassment to online bitcoin gambling, and I hope everyone here realizes how shitty your practices are and joins more trustworthy sites that actually respect fair play, play by the rules, and show some respect to their users.

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All the mandatory actions, data and proofs can be accessed here along with the thread you made.

Don't chop the information we provided into pieces as it misleads the community.

Haha I see you also got jokes now is that right?

Why don't you explain to him the full story of what ACTUALLY happened instead of trying to crack around jokes like an innocent fool?

Oh wait, no need - I already did the heavy lifting for you.

I love how you just ignore all my messages that prove how you're clearly in the wrong, but look for any opportunity to pretend like you're such an innocent angel trying to do the right thing!

And what do you know? You can reply right away too? Wow, what a surprise!

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Got it right. 

No, what they are saying is complete BS and they are trying to twist things in their favor/defense. They are basically using my initial deposit as a lame excuse for not giving me back my stake because I did a partial cashout for around that amount the evening before the match, but that has absolutely NOTHING to do with the 0.067 BTC stake I had remaining on this bet at 2.6 odds, and these are 2 completely different cases that have nothing to do with each other. (I could have deposited that amount from a few weeks ago or bet less than the full amount, it is completely irrelevent)
 
To summarize, I deposited 140 mBTC that day, then used the full amount to be on my player (De Jong) to win the match at 2.6 odds, and about an hour later odds changed and they voluntarily gave me the option to either do a full cashout for 238 mBTC (nearly 100 mBTC profit), or a partial cashout for whatever % I wanted.

So I chose to partially cashout for 50% of the bet, and keep the other 50% open for the next day to potentially win 0.174 BTC if my player would have won. That partial cashout just happened to be around 139 mBTC, but I still had 67 mBTC left on the bet as the stake at 2.6 odds.

So my actual loss is ~100 mBTC because that's how much I could have instantly profited had I cashed out in full the day before. Which looking back now I would have 100000% done if I knew this mess was about to occur.

And their reason is that just cuz I happened to withdraw ~50% for 139 mBTC, that now they don't owe me anything. But what about the 67 mBTC that was at stake? Is that just gonna get ignored & magically disappear out of thin air for no reason? Remember, they themselves voluntarily (aka according to their own damn rules) gave me the option to cash out both partially AND in full for 238 mBTC which I could have done then & there with a click of a button (in other words, they were willing to instantly lose 238 mBTC instead of risking losing 364 mBTC if I hadn't cashed anything out. Why? Cuz I'm "assume" they prob feared that they were going to lose the bet, so they wanted to minimize their loss by giving me this option instead).

Otherwise, what was the point of voluntarily giving me that option the night before to begin with if they were going to cancel it the next day and keep everything else to themselves?

They are acting in an extremely deceiving & manipulative manner by trying to make it look like I didn't lose anything, when in fact I lost out on 67-100 mBTC (depending on how you look at it, but either way it's a huge loss in the thousands) that I could have easily cashed out the day before when they themselves gave me the option to do so.

But ultimately, my biggest loss is the 174 mBTC I would have received as the reward for choosing the right player to win the match.

And trust me that if the player I bet on lost it, I would have NEVER complained or brought this up and just peacefully moved on like I always do anytime I lose a bet.  

What do you mean when you say that your stake was not returned in full? I'm asking because they said it was and that you already withdrew it.

So, your bet was 10 mBTC, your bet was cancelled and you were given back the 10 mBTC, right? 10 mBTC is just a placeholder, I don't know how big your bet was.

I am not going to move on until they AT LEAST return my remaining stake back.

What kind of reasoning did they possibly give that will ever make it ok or acceptable to NOT return the bettor their full stake back in the case of a bet cancelation? Please tell me this - where exactly does it say that?

Have you ever had a situation before or heard of ANYONE ever NOT getting their money back if the gambling site decided to cancel a bet for whatever reason? When has that EVER happened?

In what world is that ever considered ok or acceptable in any way?

They are basically counting my bet as a LOSS right now, instead of the cancellation that it was, when the player that I bet on ended up winning this match fairly comfortably. I mean WTF?! This is the definition of a pure SCAM.

It's one thing if they decide to BEND the rules and cancel my bet for no valid reason right before the match was about to start, which can be debatable and I have proven several times why it should have never been canceled in the 1st place.

But to cancel my bet and NOT return my 0.067 BTC stake is literally BREAKING the rules and completely goes against their own damn TOC and is 100% illegal & is complete robbery. Nowhere in there does it say ANYTHING about not returning the bettor their full stake if a bet ever gets canceled for whatever reason.

I am not just going to let them get away with this and do whatever the hell they want when they are clearly breaking their own fking rules and are 100% in the wrong here. It's a lot of fking money that I 100% deserve to keep fair & square.

Anything other than rewarding me at least 0.067 BTC is simply unacceptable and crosses all the lines & boundaries.

I don't think you can achieve anything by repeating the same stuff over and over again. You have already made it crystal clear that FJ scammed you, but Hhampuz and the FJ reps have explained their reasoning multiple times already which is why this is all in the past now.

The result won't change no matter how much you complain. Instead, focus your efforts on more productive and constructive stuff which is the best way to move on in my opinion. Just my 2 cents.

If you want to improve your user's gambling experience, you can start by rewarding people their winning bets and not canceling bets for no reason + stealing their BTC.

P.S. The site is always supper buggy and I can never properly log in to my account the usual way.

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Man I HIGHLY warn you against ever using them. Esp when it comes to bigger bets, NEVER bet any large amount on FortuneJack - ever! You are 90% likely to get screwed over by them or get completely scammed.

I had the worst online gambling experience with them recently and apparently I am not the only one, they have been conducting their site in a very shady & unethical way to many other users too.

I would stay FAR away from them and use a more reliable crypto gambling site like Stake.com

Totally up to you tho, but this is coming from my experience.

[moderator's note: consecutive posts merged]

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Hey dre, thanks for showing some love.

Always here to support the community members, listen to their feedback and improve the overall gambling experience.

Only because not enough people know about this situation on here that hasn't happened, but if you put anyone on here in my shoes with regards to what happened, I guarantee you every single person would agree FJ is in the wrong and would demand them to pay the winning amount, let alone return their stake if their bet was canceled.

Even a 10-year-old would have big enough brains to understand this, and yet you're the only one who doesn't - I really do feel bad for you dude.

I am considering a lawsuit as well, but would much rather have it solved right now the normal way like regular human beings in a professional manner, and save both of our time & money from having to go to court about something this silly that can and should be solved without involving any 3rd parties.