I'm glad to see that I'm not the only one (according to statistics) who is concerned about sharing their private information with an online gambling site (especially one from another country); and that requiring me to do a KYC & share my personal information in this particular situation is unnecessary or doesn't make much sense.
I really hope FortuneJack takes notice and will be able to cooperate with me without the need for KYC.
Thank you all once again, esp everyone who participated in the poll
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Despite having a huge respect to you, we cannot finalize the decision due to sensitivity of the case without going through the KYC.
Please kindly accept the request so we can move this forward.
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Team FJ
What kind of "sensitivity" are you referring to exactly?
And have I done anything illegal or suspicious to have to go through KYC?
I really do not see the need for this (as do other members here), and would greatly appreciate it if you can respect my prvicy and that solve this without having to do KYC.
It is the primary reason I am using a crypto gambling site to bet with instead of a regular fiat one, so that I do not have to do KYC if I want to withdraw any bet.
Kindly respect my decision and I look forward to resolving this the regular way soon.
Thanks!
There are so many cases where people won much greater bets than mine and were able to withdraw their funds without having to do KYC.
So why is it fair to me to have to send them my personal information for a much smaller amount when most people don't?
There is really no need to overcomplicate this situation when it can be easily solved in a simple manner.
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As described earlier, the complexity of the case requires us as a company to get the KYC done.
You should have already received the email regarding the details we need from your end, let us know once you will be in.
If not, we will not be able to change a situation to a noticeable degree
To me this situation is very simple.
The only reason to you it might look "complex", is because you decided to make it complex by canceling my bet (when it shouldn't have been done in the 1st place) when the match was played perfectly fine from start to finish without any delays, retirements, or disqualifications. The most simple thing would have been to keep it open and if the player I bet on won then I would have won the bet, and if he had lost then I would have lost it (as is always the case) and I would have 100% accepted it as such + moved on a long time ago.
But since you decided to wrongly cancel my bet and make this whole situation more "complex", I should not be the one who has to suffer or get penalized for what happened by being forced to share my personal + private information, which to me is extremely important, confidential, "sensitive", and is not something I am comfortable or willing to share with any gambling site online. It is not fair to force me to do something like this when all of this could have easily been avoided in the 1st place.
Plus, you seeing or knowing who I am or where I live or any other information you want isn't going to make any difference about the morality or the appropriate next steps for this situation. Because it's not about me, who I am or where I live - it's about what happened in this situation and doing the right thing which most members on here agree with me as well.
So I ask you to kindly respect my privacy and that we solve this over live chat or email without the need for any KYC.
Thanks in advance!
(After all, you're a crypto gambling site and allow other users to easily cash out even greater amounts without having to do KYC - so I think it's only fair that I can do so as well.
And at the end of the day, that's the whole point of using bitcoin to begin with and why I chose to bet on your site instead of a regular fiat bookie. Going against that is ironic and defeats the whole purpose of using bitcoins to make online purchases or transactions with others from anywhere in the world & without any documentation)