Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 307. (Read 466825 times)

Also lastly since you're so keen about showing information to the players. I'd like to inform them of how hard it is to hit a 1000x Plinko bet.

Based on the fundamentals of Binomial Expansion, here is the probability of how likely you are to land in each of the outcomes listed on 16 pin Plinko.

1  •  16  •  120  •  560  •  1820  •  4368  •  8008  •  11440  •  12870  •  11440  •  8008  •  4368  •  1820  •  560  •  120  •  16  •  1

Total = 65536
Odds of 1000x = 2 / 65536 = 1 / 32768

Percentage wise your chance of hitting a bet like this is 0.00305175781%.

Yet they want to justify 0.2 BTC return and 30 free spins as the highest return they can hope to compensate for. It has to be pretty embarrassing to anyone's standards that your casino can't seem to cover it's own tracks much less know left or right to act professionally toward it's community and the players that reside in them.

What research took your staff so long that I did in the span of 30 minutes. I'm literally so dumbfounded by what you said I feel so bad that your own casino can't feed your correct information for you to relay back to your community that you are trying to look good for. Anyways moving on.

In this next post I will provide deposits that were made immediately after the management of FortuneJack stripped me of my winnings to prove to the community that in fact I would have gotten to this bet without the bugged money. I am just simply a player who does not like to deposit a gross amount of funds all at once and like to divide them into sections to try to limit my gambling habit. Please note that ALL deposits were made subsequently back to back to back to back to back. Showing even more likelihood that I would have gotten to that Plinko game no matter what kind of bug they try to blame.



Lastly I'd like to hear why you insist on lying to the players and the community respectively. You did nothing to prevent such events from occurring. Would you still have us believe that you did not do this with the inclination of reversing everyone's winnings that day?  How about you show us the logs of every persons deposit you altered that night. Tell me this the not all seem fishy to all the players out there.

Today i opened 2 tickets about my 2 bonus issues


1st issue.

Today i received an email from FortuneJack, NO-DEPOSIT BONUS of 0.00253464 BTC, But when i tried to Claim it, the page redirect to me at Balance page. I'm not able to claim it.

Screenshot: http://myprintscreen.com/s/1547539615.509867.png


2nd Bonus issue

1st Bonus activated and i received BONUS AMOUNT: 4295.99949788 XDG, But it was failed after i received Bonus amount, but i did not place any bet.

Screenshot of amount: http://myprintscreen.com/s/1547541869.08564166.png

( 1st Bonus Valid Until date: 2019-01-25 ) then why my bonus failed today? even i did not placed any single bet.


2nd Bonus was failed during the activation time and did not received any amount from 2nd bonus.

( 2nd Bonus Valid Until date 2019-01-29 ) Also failed today, even i did not received Bonus amount.

Here is the support screenshot:

http://myprintscreen.com/s/1547540079.03874311.png

http://myprintscreen.com/s/1547540112.34887939.png

In support screenshot, you can clearly see this that 2 and 3 bonus.

In second Line The "Just Because" Bonus Bonus was failed on my side but on support side 2nd bonus was not activate. ( Check Bonus Valid Date on support screenshot )

In third line The "Just Because" Bonus Bonus activated on my side and as well as on support side, But it was failed after i received Bonus amount and but i did not place any bet. ( Check Bonus Valid Date on support screenshot  )

Screenshot Attached: http://myprintscreen.com/s/1547535578.7673686.png




They closed all my tickets without a single response.

http://myprintscreen.com/s/1547541548.92696708.png

I received it and replayed back, will do my best to help you in clearing out the situation for sure.

Cheers,
david.

David,

I sent you a PM regarding a few friends of mine that have been complaining to me about the New Years Eve mystery box that FJ gave out to everybody - apparently they were never able to play the free spins that they received due to some error when they went to activate them and your live chat support has continually given them some generic "our technical support team is looking into this" line for over 2 weeks now. Could you look into it for me so I can get them off my back or at least put their minds at ease? Thanks!

Posting here again to update on Verusfides Case. As promised we decided to make more files public and to cut it short, we decided to make all records public. Here in this document, you see the whole betting history of the player from the beginning of the play on Adrenaline, where the bug affected his winnings to the alleged jackpot win on Plinko.

See Betting history from Verusfides here ==>> https://docs.google.com/spreadsheets/d/11r_GqS-eVadHHJxRAdCaVSqqBosQWz4y98F48CyvvPs/edit#gid=492165691

After making a deposit of 9.4mBTC  in sum player started to play Adrenaline game on our website. As we already said, the game was first tested in public in those days, and FortuneJack made an official announcement on it as well. We offered players a bug bounty as a gesture that we care and listen to our community and wanted to make all this game development process a community thing as well, so just put the game out and challenged players to find bugs in it.

At some point of the game, severe bug affected the play of some players online at that very moment. This is the moment when player Verusfides set auto cash out on 60. As you see from his bet history game starts to bug, and every bet turns out to be won and player suddenly after realizing this firstly doubles the bet and continues to play the bugged game and after 20 minutes or so raises auto cash out from 60 to 200 continuing to stream money from the bugged game. As you see in history, every single bet is won, and I am talking about 70 consecutive bets. I have already posted the formula making us think that the game was bugged. In the usual cases of winning Win Amount equals of Bet Amount multiplied on RealBPS. WinAmount = BetAmount × RealBPS, here it was all out of control. It does not require rocket science to conclude that the game had suffered a significant bug. And this is not an only player effected from the bug; actually, we learned about the bug from players, who wrote to our support that game was doing funny things and asked us to check it out.

We found the bug and improved it as soon as we could, it took time to determine all the players affected, some of them willingly wrote us themselves and gave the money back and have received a bug bounty, because, I don't know, every player knows that no casino on earth will issue a bug winning. Yes, this is unfortunate accident, but things like this happen, games sometimes are affected by bugs, and we improve it and issue bug bounty and go on.

But Verusfides continued to play, as you see from his game history and he moves on Plinko where alleged jackpot win has happened. 3 Hours after finishing playing on adrenaline Player moves to Plinko, where starts bets with 0.1mBTC and raising money from time-to-time, finally reaching a single bet of 25.6mBTC. In sum, the player had made more than 5 000 bets before reaching a point when the jackpot was won.

Firstly, as the discussion arose to this, there is no chance that player would have made 5 000 bets with this amount on a single bet with his deposit of 9.4mBTC, please review the betting history as a proof of this.

Secondly, this is not even a subject of discussion, as the win made from the bug abuse on our website has triggered a point in our T&C: Bets and any winnings made during malfunctioning of a game shall be void. Any subsequent Games or Services that you participate in with funds obtained from a malfunctioning Game shall also be void.

Thirdly, a player was communicated with this matters several times and at some point, has accepted to get Large Bug Bounty, which is 0.2btc, got his deposit back and also got 30 Free Spins with minimum x2 Wagering because, to be honest, I liked the guy and thought  giving him some additional bonus because of the trouble would have been a nice gesture. But after losing the amount he got from Casino, he started to ask for the money again.

We certainly can not continue with this, from files now made public, it's evident that player got winnings from bug money and rules are entirely clear with this - company has right to seize bug winnings.

Cheers,
David.

This is my original post regarding this incident.

Hello FortuneJack community my username is verusfides on the website known popularly as fortunejack.com. I am coming to  you today as a recent player on it's website who has not been paid my earnings and have been robbed because of a bug which occured on one of there games. Below is a full break down of the events that have occurred.

(TL;DR below)

Yesterday, I had made a small deposit to FortuneJack. They had recently sent me a notifcation asking to try a new game and I was intrigued. During the game I had accrued some amount of funds roughly amounting 2 BTC. I, in my belief was that I had acquired these winnings fairly without any fraudulent or illegal play. Later I try to make a small withdrawal of roughly a quarter of my winnings around .45 BTC, which then said was undergoing review. I thought everything was fine up till this point.

This is where it gets interesting. As the night progresses, I am still on the site gambling for nearly 8 hours, eventually heading over to there plinko page. I keep playing and playing and then the jackpot hit. You should understand I was literally speechless when this happened. It was a payout of 20 BTC.

About 15 minutes later however, all the funds in my account were subtracted and later they had claimed that my winnings on Adrenaline were obtained due to a bug, and that they therefore would have to penalize ALL the money I acquired. Clearly this is unjustifiable. Even if the winnings I won in Adrenaline were from a bug. I had been on the casino website for nearly 8 hours. I am sure I have wagered over 10000x my initial deposit.  Even if the casino were to claim that I won a small amount from a bug, the plinko bet was won fair and square. They even know this because they have nothing to say about it, but simply because of the Adrenaline game which THEY advertised me to play, they are refusing my winnings. I am coming to the community here today to see what they have to say about this. I am being robbed for playing a game they had suggested to me?

TL;DR Won a total of 22 BTC -20 from Plinko jackpot 1000x and 2 from Adrenaline. Fortunejack siezed all earnings claiming a bug from the game Adrenaline which was advertised by them.

Let me clear something up for you. It was not the bugged game (which is called Adrenaline) I had won the jackpot in. The game I had won the jackpot in (which was a plinko game where the ball drops from the top and enters one of the multipliers to give you your total amount returned) came 13 hours after I had played on their newly released bugged game. However because of the game being bugged they removed the jackpot I had won and reclaimed it saying because of the bug the jackpot bet is void. This is a bug I knew nothing about nor did any of the other players. Furthermore the  FortuneJack representative states that this was a community event, but again this person is wrong. They announced the bug bounty for Plinko and Mines. They never once announced Adrenaline as part of this initiative.

Even tough it looks like fortunejack didn't pay him the money they owe thats not a regular game. Don't get me wrong if this happened in a regular game where they have listed for years and allowed people to gamble and than not pay someone that would have been horrible for them and you could see a huge attack back to them which would cause them to lose many of their wagered gamblers.

However, this was just a test run and I don't understand what people are trying to see on a test run, the logic that a half finished game should be giving you money is not something one should be expecting, you are gambling on a test game for the purposes of "testing" not for actually gambling. Why would they have to give someone money when the game has a bug in it, you think they have to because its their fault but than again not paying is their choice as well and they don't have to.

Also watch your damn mouth. I've proven I would've deposited more than what would have got me to that plinko wager regardless of the bug that was placed in affect. To neglect my deposits counting towards the deposits that would've been made should there have been no bug is disregarding the players wanted willingness to continually keep playing even after the whole debacle in the first place. If FortuneJack can prove even with all the deposits made after the jackpot was forfeited from me. Would not have gotten me to the jackpot then I would be more willing to oblige with your terms. However since that's is not the case I suggest your casino honors your terms of liability instead of finding anyway to misuse your own Terms and Conditions and only to define how they would best suit your companies needs. Get a grip. The more you guys fight this the more pathetic it looks that you now have multiple people trying to diffuse one person, but you can't because you guys can only rely on your one stupid rule that has such a huge loophole you could literally use it for anything. If someone won a jackpot on Plinko but there was a bug animation, you guys could exercise that rule to refuse payout. So how can we trust these kind of things wouldn't happen on a regular basis because you clearly haven't shown me any sign that you plan to maintain your websites other rules and accept consequence of refusing the jackpot. And maybe this is only the one time it happens and it may never happen again, but what if it does? Do we get to see this side of FortuneJack all over again? It's your rules that are flawed and tricky to the patrons that have to approach your staff in this sort of manner because you guys refuse to listen to reason in any other way. Yet even when nearly 80% of this community is against you and your twisted ideals, FortuneJack doesn't try to be friends or to understand the situation. They treat this as something that's out of their control because of the liability rule they created. If that's such a big problem for FortuneJack and it's preventing you morally from making the correct decision then idk hmm... maybe it's time for a change? I don't like being robbed, I'm sure you guys don't either but that's really all this is. Just a robbery in plain sight.                                                   

No. I will simply say this and you can stop acting like this isn't your fault. You had FJC for new releases and bugged games. Stop hiding behind your thin wall of lies it's really disgusting that this is the idealogy of a company who's foundation are the very players itself. You'd think eventually someone wouldn't question why exactly is it that you are allowing new releases with EVIDENT bugs to played with real currency? You're scapegoating the malfunctionings of a game to allow you to try and walk away scot free without looking back. Guess what Jack I ain't having that.

You need to realise that bugs exist in software and sometimes the bug can be in your favour such as in a gambling environment but keep in mind that you didn't truthfully win those BTCs if there was some bug that resulted in your favour.

Last week when Bitfinex when down for maintenance as soon as they re-opened their site, there was a bug where every-bodies balance was 10x and some people tried actually withdrawing their entire balance since it was 1000% larger; did they honour those withdraws? No. They took the website down and fixed the bug and relaunched hours later. No bug bounties were paid either.

Similar situation happened with Primedice even a few years back. Some user HufflePuff found some exploit and ended up cheating and actually was quick enough to perform a withdraw before Primedice admins investigated and found the bug. Did they honour his withdraws afterwards? No. Because its against their policy.

I know you are upset because seeing a large bitcoin balance is exciting and can change your life depending on the circumstances but you need to realise that you didn't win them fairly like an actual gamble should be so your winnings are forfeited.

I didn't ask to be a part of their dummy testing. Why should we have to be subject to those bugs that we didn't want to be a part of. If it was clearly a test phase they wouldn't have allowed players to access it in all currencies and would have solely stuck with FJC use only during time of bug testing and trial. Seriously do you guys enjoy digging your graves? Everytime you talk about the game and it's the bug the more it's beginning to show company gross negligence from FortuneJack. You really have no reason to keep trying to defend yourself. The fact you let players test bugs with live currency shows you had no intention of releasing anyone's withdrawals that night. So I'm gonna ask you again. Why did you take my jackpot. You can't lie your way out of what you just made me realize and what all the players should have realized. We shouldn't have to be playing with our own money to find bugs for your company. We're not your employees. If this was all for the sake of finding bugs you would've never implemented real money to be put into play.

Now everyone on here can know 100% that you guys did this in fact to cut losses for that day. Don't fucking lie. I'm not gonna be nice about this anymore. You guys fucking did this intentionally and maliciously for the sake of preventing losses while trying to cover it up as a fucking company Easter hunt.

Why not? Nobody forces players, they test games voluntarily like gamers with pleasure plays in buggy demo shooters on PC for example. And by the way they plays on own real hardware and then send reports about bugs to developers.
Here the same but player decided don't send report about bug wich he found, he decided to cheat developers. It was detected and what... they gave him his money back and... bounty bonus! I consider that it is very than a kind gesture.

Hey, did you speak with supports team?

FortuneJack, why I did not receive a bonus for the first deposit?