Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 305. (Read 464995 times)

Yes, we have already talked about this. Since you did not bother to read the whole thing. I was unaware of this, are you going to misappropriate funds of every player assuming that they had known that the bug existed? Also we aren't arguing the fact that whether it was from the bugged money or not, we are arguing if I would have kept depositing had I not had that money to play with and I am clearly showing that I would have more than likely deposited these funds because I have deposited 0.4659 BTC to play with subsequently after they had taken those funds away. Those funds more than amount enough money to have made that Plinko bet. Why are you not even for a second hinting any fault towards the casino? It's strange to me that you come out attacking a legitimate player who made a legitimate win seeking justice for the casino who didn't make aware of this bug to any player. They have even told me that they can agree I did not do this intentionally. So please stop attacking me, I am not here trying to claim I win I did not work towards. The deposits I have made thereafter more than enough cover all subsequent bets up to that Plinko jackpot.

Ok.

Post proofs that you have won 2BTC playing Adrenaline from your 0.009796060BTC deposit without using bug.


Then show us proofs that you have won plinko with money you have deposited/won without using bug money.

You have all transactions recorded, in case you don't, send message to FJ's support they will give you all data.

Post all data here.

Also post cashback data.

Also if you read ToS you'll also find this.

8. Our maximum liability in relation to your use of the Website shall not exceed the value of the wagers you placed in respect to the wager or product that the liability arose from, or otherwise exceed 30 BTC or equivalent monetary value.

This wasn't something that occurred a couple hours after. I made this jackpot bet THIRTEEN hours after that bug was in effect. They had all the time in the world between that jackpot bet and the bug to notify me accordingly. Is it not a website operators job to notify people of when such a bug occurs to prevent possibilities such as this happening in the first place? You're suggesting I should be liable for something they should clearly know how to handle after being online for years.

They didn't notify us of this malfunctioning game. From what I'm understanding is, they were already aware of such a bug in place, yet they did not do anything to deter players from playing the game or notify us of the bugged game. So you're saying due to company negligence, I should be responsible? Do you have some sort of stake with FortuneJack that you would suggest something so absurd as this?

Provably fair is very interesting system, especially when it has nonce, which means it doesn't matter when you will place bet, as long as you play with the same client and server seed:

...bet number 15958 will always return the same result, in this case, 1000X.

BUT

If you read ToS, you will find this:


So you have to prove that you have won this bet using your deposit.

I mean, that part I understand because David is currently away on private matters. I just wish he wasn't the only one giving feedback and the only one trying to reach some sort of resolution. Also, as much as I respect David and all the things he's done for me. I really can't justify this kind of behavior and apparently neither can majority of this forum. A 1000x Plinko bet is a 0.099% to hit which is harder to hit than their max dice pay out which is set at 990x at 0.1%. Also, David personally in the beginning you had asked what the forum thinks and asked if the outcome was fair. Knowing that they do not agree to the fairness of what has happened, would you be willing to come to a new resolution? Because honestly I gotta say man, after all the money I poured into you guys, I think this kind of situation is worth a lot more than just a quick look and fix.

Dude this casino is horrible. They steal winnings and deposits. They have a history of it, like they got a history of ignoring your updated complains on AG

Also they are arguing that, there is no way to say I would have deposited more should I not have gotten extra BTC obtained from the bug to win the Plinko jackpot. However, I say this is clearly not true. You can see clearly in these transaction logs. After they have taken nearly everything from me from the jackpot. I continue depositing. If such is the case for after they had taken the jackpot from me wouldn't that clearly have happened if I had never won money from the bug? I am a chronic gambler. It would've happened regardless bug or not that I would have eventually deposited the funds for that Plinko bet.

The amount of deposits I had made after they had taken my jackpot earnings is roughly 0.4659 BTC. How can they claim I would not have gotten to that end result regardless of whether the bug had taken into affect or not?

[img]h­ttp­s:/­/i.i­mg­ur.c­om­/if­olj­37.p­ng­?1[­/img]

[img]h­ttp­s:/­/i.i­mg­ur.c­om­/wR­xaq­gg.p­ng­?1[­/img]

[img]h­ttp­s:/­/i.i­mg­ur.c­om­/uM­Y2Q­8R.p­ng­?1[­/img]

[img]h­ttp­s:/­/i.i­mg­ur.c­om­/ON­Q3F­U5.p­ng­?1[­/img]

[img]h­ttp­s:/­/i.i­mg­ur.c­om­/Nf­qyz­Fz.p­ng­?1[­/img]

[img]h­ttp­s:/­/i.i­mg­ur.c­om­/qi­Gcd­fQ.p­ng­?1[­/img]

[img]h­ttp­s:/­/i.i­mg­ur.c­om­/dM­vsG­7Q.p­ng­?1[­/img]

[img]h­ttp­s:/­/i.i­mg­ur.c­om­/U4­2wr­RS.p­ng­?1[­/img]

I have had issues with FortuneJack all the time with either bets being paid wrong (or not at all mainly on XPG live blackjack and Betsoft craps)

I have always been paid the missing or lost winnings but its usually a HUGE PAIN IN THE ASS. Takes DAYS of waiting for reply to tickets and honestly you really need to have great screenshots or video of the problems because they will usually deny any problems unless you can prove it to them.

What the hell are you talking about? what seems weird? I said they did not credit my deposit properly. I provided a screen shot. Later on they sent me a screenshot of their back end history which is more extensive then the history that the user  has access too. The first screen shot is of the the one from the user interface. Then today THEY sent me the screenshot of their interface, so I uploaded that image is well. I do not have anything nor do i need to present anything further. The proof is right there. Am I going back and forth with different stories? wtf is that supposed to mean? Here's the story. I deposited. They didn't credit the deposit correctly. End of story. The quoting this message and that message nonsense is bc I am not a skilled user of this platform, so i hit quote in place of a reply button. It's not an international conspiracy slick, i'm just not used to this responding on this forum, as i usually am read-only.

I do not see anything weird other than your continual defense of this clearly troubled platform and your attempts of discrediting me with absolutely no legitimate reason other than saying that "something is weird".  That's the weirdest thing of all Isaac Newton.

@Blockchayne,

You mention that FJ are going back and forth with different stories, are you doing that as well?

"This has gone so far that my family is now upset due to me being awake too often battling FJ to get my funds back". Yet previously you provided screenshots where you reached out to FJ's support just two days ago? This whole thing just seems weird, and as far as your screenshots go you've not provided anything new that would help strengthen your story. Instead of trying to quote the message that they sent you here at the forum why didn't you take another screenshot, like you did with the email?

Great casino. But i have a few problems with them... taking so long to get them solved.

I noticed some discrepencies in my history and my transactions. I told them that there was a significant amount of bitcoin missing from my account which was due to a system miscalculation, there were no withdrawals made during the time at all so this is ruled out first. Then they sent me several pages of transactions and provided several different stories as to what had happened.

The first story was that they just needed to figure out whether the amount missing was a bonus amount or a real balance amount so that they could begin the process of returning the funds to me. Since I know I dont use bonuses, I knew it was definitely not a bonus amount, but i respected the fact that they had to check to be sure before issuing any refunds.

The following day they came back and told me that the bet amounts were removed during the confirmation of the amount. This is why the total amount didnt reflect properly on the transaction history. They sent me a screenshot with the center column highlighted which showed .039 and then said that  I was making .039 bets while the deposit was confirming.

This was completely false and they did not even highlight the correct column as the amount of  the wager is in the FAR RIGHT Column and the amount missing is .0995btc. So this turned out to be categorically false.

At this point I was certain that they would see the errors in their explanation and would have no choice but to make this right and simply refund my money. Obviously They did not done this.

Instead, They have come back with ANOTHER new story of increasing complexity and technical explanation which required numerous pages of transaction history to be forwarded to me and some lengthy explanations about how their system is unique in it's calculations and this is why the numbers arent adding up....

It seems like they are just attempting to wear me down emotionally and mentally to the point where i concede to their story. I had almost reached that point as i have spent sooooo many hours dealing with this that even my family has become upset as I have been too often taken away from other aspects of my life bc i have had to keep battling to get FJ to return my funds.
 
I will post the image of the detailed transaction history that THEY sent to ME and insisted there was no error.

PLEASE tell me and Fortunejack if ANYONE ELSE SEES THE ERROR. They have insisted is not an error. I think it is rather clear that it is. The transaction being disputed has been highlighted with a blue rectangle for full clarity of my claim.

https://imgur.com/a/zzrABxQ

SMDH, When will people learn about this rogue casino?

Yes please make it public because it's an absurd response and it's categorically false. You all have provided some screen shot and highlighted the middle number and claimed this is the bet amount and this is the amount missing. First of all the middle column in the transaction history is NOT the bet amount. The FAR RIGHT column is the bet amount. You can clearly see i was wagering .001 wagers and you all have said i was wagering .039 wagers. You all do not want to pay me the 99.5 mbtc that is missing from my deposit credit and you are desperately reaching for any absurd explantion that you can fabricate in order to weasel your way out of those obligations.

UPDATE: I have sent you a detailed explanation via DM, will make it public as well, if you are willing so ^^

Cheers,
and Marry Christmas.

Hi! yes I have received a DM and i am on the case, making checks in office ^^

Can you confirm that you’ve received my DM’s and that you actually are working on this issue. I haven’t received any indication from you that you have received I
This or otherwise are working on my issue. Thank you.

Yes of course sir, you are absolutely right, I will give them the time they need now. 

 I did not intend to rampage on this thread. My apologies if that is what i have done. I am a bit frustrated bc i have already given them nearly 24 hours to investigate this and after waiting all night, a short while ago Scarlett responded with a completely false explanation after her earlier colleague had already verified that what i said was truthful. And she continued to double down on her stance and offered a categorically false explanation. Although just moments ago her demeanor has changed drastically and I believe that she may have realized that she was in fact mistaken. I have come here only AFTER trying to work it out with them for nearly 24 hours with no end in sight.  Hopefully they have the right people on the case to get it resolved this time. And again, you are absolutely correct, I have went on a bit of a "RAMPAGE", and I did not mean to offend or insult anyone.

I truly apologize for this.

Just an idea, let them investigate it (as they said they would) and give them a little bit of time to actually do so before continuing the rampage here?