Topic: FORTUNEJACK.COM |Deposit 777 play with 1777 mBTC |Live Casino, Slots, Betting - page 303. (Read 464995 times)

Let me clear something up for you. It was not the bugged game (which is called Adrenaline) I had won the jackpot in. The game I had won the jackpot in (which was a plinko game where the ball drops from the top and enters one of the multipliers to give you your total amount returned) came 13 hours after I had played on their newly released bugged game. However because of the game being bugged they removed the jackpot I had won and reclaimed it saying because of the bug the jackpot bet is void. This is a bug I knew nothing about nor did any of the other players. Furthermore the  FortuneJack representative states that this was a community event, but again this person is wrong. They announced the bug bounty for Plinko and Mines. They never once announced Adrenaline as part of this initiative.

Even tough it looks like fortunejack didn't pay him the money they owe thats not a regular game. Don't get me wrong if this happened in a regular game where they have listed for years and allowed people to gamble and than not pay someone that would have been horrible for them and you could see a huge attack back to them which would cause them to lose many of their wagered gamblers.

However, this was just a test run and I don't understand what people are trying to see on a test run, the logic that a half finished game should be giving you money is not something one should be expecting, you are gambling on a test game for the purposes of "testing" not for actually gambling. Why would they have to give someone money when the game has a bug in it, you think they have to because its their fault but than again not paying is their choice as well and they don't have to.

Also watch your damn mouth. I've proven I would've deposited more than what would have got me to that plinko wager regardless of the bug that was placed in affect. To neglect my deposits counting towards the deposits that would've been made should there have been no bug is disregarding the players wanted willingness to continually keep playing even after the whole debacle in the first place. If FortuneJack can prove even with all the deposits made after the jackpot was forfeited from me. Would not have gotten me to the jackpot then I would be more willing to oblige with your terms. However since that's is not the case I suggest your casino honors your terms of liability instead of finding anyway to misuse your own Terms and Conditions and only to define how they would best suit your companies needs. Get a grip. The more you guys fight this the more pathetic it looks that you now have multiple people trying to diffuse one person, but you can't because you guys can only rely on your one stupid rule that has such a huge loophole you could literally use it for anything. If someone won a jackpot on Plinko but there was a bug animation, you guys could exercise that rule to refuse payout. So how can we trust these kind of things wouldn't happen on a regular basis because you clearly haven't shown me any sign that you plan to maintain your websites other rules and accept consequence of refusing the jackpot. And maybe this is only the one time it happens and it may never happen again, but what if it does? Do we get to see this side of FortuneJack all over again? It's your rules that are flawed and tricky to the patrons that have to approach your staff in this sort of manner because you guys refuse to listen to reason in any other way. Yet even when nearly 80% of this community is against you and your twisted ideals, FortuneJack doesn't try to be friends or to understand the situation. They treat this as something that's out of their control because of the liability rule they created. If that's such a big problem for FortuneJack and it's preventing you morally from making the correct decision then idk hmm... maybe it's time for a change? I don't like being robbed, I'm sure you guys don't either but that's really all this is. Just a robbery in plain sight.                                                   

No. I will simply say this and you can stop acting like this isn't your fault. You had FJC for new releases and bugged games. Stop hiding behind your thin wall of lies it's really disgusting that this is the idealogy of a company who's foundation are the very players itself. You'd think eventually someone wouldn't question why exactly is it that you are allowing new releases with EVIDENT bugs to played with real currency? You're scapegoating the malfunctionings of a game to allow you to try and walk away scot free without looking back. Guess what Jack I ain't having that.

You need to realise that bugs exist in software and sometimes the bug can be in your favour such as in a gambling environment but keep in mind that you didn't truthfully win those BTCs if there was some bug that resulted in your favour.

Last week when Bitfinex when down for maintenance as soon as they re-opened their site, there was a bug where every-bodies balance was 10x and some people tried actually withdrawing their entire balance since it was 1000% larger; did they honour those withdraws? No. They took the website down and fixed the bug and relaunched hours later. No bug bounties were paid either.

Similar situation happened with Primedice even a few years back. Some user HufflePuff found some exploit and ended up cheating and actually was quick enough to perform a withdraw before Primedice admins investigated and found the bug. Did they honour his withdraws afterwards? No. Because its against their policy.

I know you are upset because seeing a large bitcoin balance is exciting and can change your life depending on the circumstances but you need to realise that you didn't win them fairly like an actual gamble should be so your winnings are forfeited.

I didn't ask to be a part of their dummy testing. Why should we have to be subject to those bugs that we didn't want to be a part of. If it was clearly a test phase they wouldn't have allowed players to access it in all currencies and would have solely stuck with FJC use only during time of bug testing and trial. Seriously do you guys enjoy digging your graves? Everytime you talk about the game and it's the bug the more it's beginning to show company gross negligence from FortuneJack. You really have no reason to keep trying to defend yourself. The fact you let players test bugs with live currency shows you had no intention of releasing anyone's withdrawals that night. So I'm gonna ask you again. Why did you take my jackpot. You can't lie your way out of what you just made me realize and what all the players should have realized. We shouldn't have to be playing with our own money to find bugs for your company. We're not your employees. If this was all for the sake of finding bugs you would've never implemented real money to be put into play.

Now everyone on here can know 100% that you guys did this in fact to cut losses for that day. Don't fucking lie. I'm not gonna be nice about this anymore. You guys fucking did this intentionally and maliciously for the sake of preventing losses while trying to cover it up as a fucking company Easter hunt.

Why not? Nobody forces players, they test games voluntarily like gamers with pleasure plays in buggy demo shooters on PC for example. And by the way they plays on own real hardware and then send reports about bugs to developers.
Here the same but player decided don't send report about bug wich he found, he decided to cheat developers. It was detected and what... they gave him his money back and... bounty bonus! I consider that it is very than a kind gesture.

Hey, did you speak with supports team?

FortuneJack, why I did not receive a bonus for the first deposit?

We have acted within the policy and rules that are recognized by casino and we always do so. We are unable to issue the bug winning and no casino on this planet will ever issue a bug winning, we clearly explain why the winning came from bug and spent so much energy and time to precisely investigate this case. This case was very delicate and I need to state, we would never act without strictly following our rules because those rules are what make us stable and guarantee fairness on our website.

And we are fair client, nobody can argue with this, we listen to the community and we listen to player, that's why we have open discussions on every case.

They just don't want to pay me. I honestly and wholeheartedly have no idea why they even started asking the community's opinion in the first place. It clearly shows they weren't gonna bother to listen to any of us to begin with. Whats the point of keeping your forum open when the only person you listen to is yourself and neglect any solid correspondence to it's other members.

@cruso
Thanks for the information will check that out right now.

1) Does your approach include refunding amounts lost while playing games with bugs?

2) If you were aware beforehand that the game could've had bugs, then it was irresponsible on your part to allow users play with real money.

3) He did not cheat your system. If he did, his natural inclination would have been to quickly withdraw the ill gotten profit. And not hang around wagering a significant portion trying his luck elsewhere on your platform.

4) Even at that, you haven't proved conclusively that he used the bug earnings to win the jackpot. One can argue successfully that part of the .019 or so btc he wagered to win the jackpot included his deposit.

5) A serious & honest casino would negotiate a significant settlement with the player and not just award him a small bug bounty (in relation to the amount won) + fake sympathy and hope he goes away. That would be the right thing to do.


@verusfides, I'd suggest you open a scam accusation against FJ here: https://bitcointalk.org/index.php?board=83.0 as a 1st step. Then find out who their licensing authority is, and plead your case. I doubt you'd achieve much, but who knows.

The Community was perfectly aware that the game was in advanced test regime, the bug bounty was actively promoted in community and we beforehand stated that game might have been bug prune.

That's the whole concept of community and community development of the product basically. We put the product online and say "We are introducing you a new product and would like you to contribute to its development" and we get lots of letters on how to improve and we improve it and reward players. That was our approach here as the game was new and provably fair and we considered that community that values communal spirit and decentralized approach will appreciate the attitude, as we came from here as well. The game had a bug, yes and as we learned about the bug, we naturally seized the bug winnings, because it is impossible to determine if the winnings were made from naivety or purposeful abuse of the bug and yes its a hard decision and its a very delicate situation, but there is nothing else we can do here.

Cheers,
David.

Wrong decision. I don't see any reason why the player should pay for your negligence. Pay the man his money.