[Guide] Dogie's Comprehensive Manufacturer Trustworthiness Guide [1st Feb 2016] - page 42.

dogie

legendary

Activity: 1666

Merit: 1185

dogiecoin.com

Quote from: Pentax on September 02, 2014, 09:41:31 AM

Black Arrow's X-3 units are having issues with overheating. Cards are melting down.

http://ecointalk.net/topic/1346-x3-safely-remove-hashcards/

A customer reports that one of his units has literally caught on fire

http://ecointalk.net/topic/1348-my-x3-caught-fire/#entry17691

images of his burned out unit:
http://imgur.com/TsrIFt3
http://imgur.com/VWandpq
http://imgur.com/oQ2YU4A
http://imgur.com/0HRLVmN

contrary to several assertions that they would refund they have refused refunds and taken the step of completely deleting the refunds thread from their forum.

http://ecointalk.net/topic/1321-where-is-the-refunds-thread/

Thanks

Pentax

hero member

Activity: 700

Merit: 500

Black Arrow's X-3 units are having issues with overheating. Cards are melting down.

http://ecointalk.net/topic/1346-x3-safely-remove-hashcards/

A customer reports that one of his units has literally caught on fire

http://ecointalk.net/topic/1348-my-x3-caught-fire/#entry17691

images of his burned out unit:

http://imgur.com/TsrIFt3
http://imgur.com/VWandpq
http://imgur.com/oQ2YU4A
http://imgur.com/0HRLVmN

contrary to several assertions that they would refund they have refused refunds and taken the step of completely deleting the refunds thread from their forum.

http://ecointalk.net/topic/1321-where-is-the-refunds-thread/

kazbek

newbie

Activity: 15

Merit: 0

Quote from: dogie on August 30, 2014, 07:12:07 AM

Quote from: johny08 on August 30, 2014, 06:10:28 AM

Can you add hashcoins.com?

No. They are yet to deliver in any significant quantity. They were so eagar for me to 'promote' them with the promise of a batch 2 review unit, I refused ahead of seeing anything concrete. When shipping time came around they went quiet and didn't answer emails.

At present i wait two units (Poseydon), was ordered in january 2014.
My hope not dead yet

dogie

legendary

Activity: 1666

Merit: 1185

dogiecoin.com

Quote from: johny08 on August 30, 2014, 06:10:28 AM

Can you add hashcoins.com?

No. They are yet to deliver in any significant quantity. They were so eagar for me to 'promote' them with the promise of a batch 2 review unit, I refused ahead of seeing anything concrete. When shipping time came around they went quiet and didn't answer emails.

johny08

legendary

Activity: 1045

Merit: 1000

Can you add hashcoins.com?

dogie

legendary

Activity: 1666

Merit: 1185

dogiecoin.com

Quote from: urbanBTC on August 17, 2014, 09:51:39 PM

Can yous add a spot to puts which miners company sends you?

Woulds look more independent thens not saying which companys sent you miners.

Its right at the top, across every guide I have?

urbanBTC

newbie

Activity: 36

Merit: 0

Can yous add a spot to puts which miners company sends you?

Woulds look more independent thens not saying which companys sent you miners.

dogie

legendary

Activity: 1666

Merit: 1185

dogiecoin.com

Quote from: jimmothy on August 17, 2014, 05:42:09 PM

Quote from: dogie on August 17, 2014, 03:39:18 PM

Quote from: ghcannon on August 17, 2014, 02:56:28 PM

Agreed, but a score of 1 on that scale is perhaps too abysmal. I'd give it at least a 2.
Communication, on the other hand, is for me at -100, but that's a different story ...

Keep up the good work!

Its either 1, 5 or 10, otherwise there is too much human input and I get accused of being biased or being paid off. That score will go up to 5 in the next update though, as long as there haven't been more reports of the same issue.

Giving blackarrow a 5 for quality is way too generous. Even with "premium quality components" (which cost us our compensation) there are still many reports of faulty units from the very few who have received their orders.

Also why haven't you updated btcgarden and bitmains ratings? Btcgarden is way underrated and Bitmain has ethics issues (they have a megamine and refuse to release cgminer source code/potentially using unsecure cgminer version)

BTCGarden will lose their O and their minor if there are no more problems. Software isnt in the ratings yet, waiting on ck.

jimmothy

hero member

Activity: 770

Merit: 509

Quote from: dogie on August 17, 2014, 03:39:18 PM

Quote from: ghcannon on August 17, 2014, 02:56:28 PM

Agreed, but a score of 1 on that scale is perhaps too abysmal. I'd give it at least a 2.
Communication, on the other hand, is for me at -100, but that's a different story ...

Keep up the good work!

Its either 1, 5 or 10, otherwise there is too much human input and I get accused of being biased or being paid off. That score will go up to 5 in the next update though, as long as there haven't been more reports of the same issue.

Giving blackarrow a 5 for quality is way too generous. Even with "premium quality components" (which cost us our compensation) there are still many reports of faulty units from the very few who have received their orders.

Also why haven't you updated btcgarden and bitmains ratings? Btcgarden is way underrated and Bitmain has ethics issues (they have a megamine and refuse to release cgminer source code/potentially using unsecure cgminer version)

dogie

legendary

Activity: 1666

Merit: 1185

dogiecoin.com

Quote from: ghcannon on August 17, 2014, 02:56:28 PM

Agreed, but a score of 1 on that scale is perhaps too abysmal. I'd give it at least a 2.
Communication, on the other hand, is for me at -100, but that's a different story ...

Keep up the good work!

Its either 1, 5 or 10, otherwise there is too much human input and I get accused of being biased or being paid off. That score will go up to 5 in the next update though, as long as there haven't been more reports of the same issue.

ghcannon

newbie

Activity: 54

Merit: 0

Agreed, but a score of 1 on that scale is perhaps too abysmal. I'd give it at least a 2.
Communication, on the other hand, is for me at -100, but that's a different story ...

Keep up the good work!

dogie

legendary

Activity: 1666

Merit: 1185

dogiecoin.com

Quote from: ghcannon on August 17, 2014, 07:26:19 AM

Just putting it out there that I got some X-1s from BlackArrow and their quality is not that bad at all. They are super silent, have great heatsinks, the wifi and lcd are working nicely and setting it up takes minutes.

They are actually quite nice machines when they work. They are just so horribly late.

A small number were shipped with incorrect firmware which was extremely unstable and wasn't upgradeable by the user, rendering the units essentially door stops. A small number, but still some.

Atomar

sr. member

Activity: 280

Merit: 250

Quote from: ghcannon on August 17, 2014, 07:26:19 AM

Just putting it out there that I got some X-1s from BlackArrow and their quality is not that bad at all. They are super silent, have great heatsinks, the wifi and lcd are working nicely and setting it up takes minutes.

They are actually quite nice machines when they work. They are just so horribly late.

+1
All so true! Would be a nice miner ... back in February!

ghcannon

newbie

Activity: 54

Merit: 0

Just putting it out there that I got some X-1s from BlackArrow and their quality is not that bad at all. They are super silent, have great heatsinks, the wifi and lcd are working nicely and setting it up takes minutes.

They are actually quite nice machines when they work. They are just so horribly late.

JoTheKhan

sr. member

Activity: 378

Merit: 250

Quote from: Helium7878 on August 12, 2014, 06:59:42 PM

Refunds are significantly delayed and they have used stall tactics. You act insulted when people question your ratings, but you choose to ignore these serious problems. I was supposed to be refunded 3 months ago. It's really significant actually. And they use stall tactics.

You are not helping the little guys when you ignore this stuff. Some of us can't afford to lose that money, and if you rate them as 'fine' they have no real reason to pay us back.

"1 - refunds significantly delayed or not being processed at all. Includes stall tactics." is the truth

Dogie's guide shouldn't be the end all be all. Look at the guide, get a decent glimpse of the company. Then continue to do your own research, if you wanna be a miner. You're gonna have to do some research anyways. Dogie just sets a solid foundation so people know what companies to steer clear off. He isn't guiding you through getting your own miners. He just reviews individual miners and reviews the companies that sell them.

Basing your purchase off of one man, no matter how he sets up his scale is very foolish IMHO.

hdbuck

legendary

Activity: 1260

Merit: 1002

Quote from: dogie on August 12, 2014, 07:09:11 PM

Then how do I differentiate between people who are refund, and those who aren't at all? Goes back to I can't have all moderately bad companies with the worst possible rating because then you don't have any scale.

yes, tell the truth, there is ASICMiner, and that's about it. All the others are greedy enough to fool one of us simple miners once.. if not twice! ^^

dogie

legendary

Activity: 1666

Merit: 1185

dogiecoin.com

Quote from: Helium7878 on August 12, 2014, 06:59:42 PM

Refunds are significantly delayed and they have used stall tactics. You act insulted when people question your ratings, but you choose to ignore these serious problems. I was supposed to be refunded 3 months ago. It's really significant actually. And they use stall tactics.

You are not helping the little guys when you ignore this stuff. Some of us can't afford to lose that money, and if you rate them as 'fine' they have no real reason to pay us back.

"1 - refunds significantly delayed or not being processed at all. Includes stall tactics." is the truth

Then how do I differentiate between people who are refunding partially, and those who aren't at all? Goes back to I can't have all moderately bad companies with the worst possible rating because then you don't have any scale.

For the 800th time, I am not 'ignoring this stuff'. Its simply impossible to integrate the opinions of 1000s of people into one rating, when most of the opinions are biased due to having orders gone wrong or propose unworkable solutions. If you really think you have a better idea and I'm 'ignoring you', go make your own thread.

Helium7878

newbie

Activity: 23

Merit: 0

Refunds are significantly delayed and they have used stall tactics. You act insulted when people question your ratings, but you choose to ignore these serious problems. I was supposed to be refunded 3 months ago. It's really significant actually. And they use stall tactics.

You are not helping the little guys when you ignore this stuff. Some of us can't afford to lose that money, and if you rate them as 'fine' they have no real reason to pay us back.

"1 - refunds significantly delayed or not being processed at all. Includes stall tactics." is the truth

dogie

legendary

Activity: 1666

Merit: 1185

dogiecoin.com

Quote from: Helium7878 on August 11, 2014, 06:20:43 PM

Quote from: dogie on August 10, 2014, 07:04:07 PM

Quote from: Helium7878 on August 10, 2014, 09:55:52 AM

Thanks for this list. I'd argue with Bitmine: "Refund Issues? Some 5/10"

Bitmine has only made some token refunds to give people false hope. The majority appear to not have received refunds:

http://www.bitminerefund.com

I know people after me in the queue have been refunded. They are picking select users to refund as a stall tactic. They've told many users on this forum they will be refunded "in 2 weeks", and we haven't been. I've been told that 2 or three times now. My refund was due May 5th. Many clients fall into the same category as this.

This falls into the category of:
"1/10 = Yes - refunds significantly delayed or not being processed at all. Includes stall tactics."

Some refunds have been paid, so that's the category they fit in to. I have no control over this, that's how the system works and it applies to everyone.

Don't look at refund sites like this. People rush to get submitted but will rarely go back to the site to say they've been refunded. They have refund issues, they've also refunded some people.

That's fair enough. If you have a 10 point scale, why not take advantage of it? They've paid some refunds, but they've used stall tactics again and again. Many of us have been told repeatedly we'll be paid in 2 weeks. Wouldn't a rating of 2 or 3 be more accurate?

A system like this requires as few options as possible to remove the human from the system and let the system do the ranking. The system is already considered as too 'opinionised' as it is (even though there is are opinions at all), adding more options would only feed the trolls.

Helium7878

newbie

Activity: 23

Merit: 0

Quote from: dogie on August 10, 2014, 07:04:07 PM

Quote from: Helium7878 on August 10, 2014, 09:55:52 AM

Thanks for this list. I'd argue with Bitmine: "Refund Issues? Some 5/10"

Bitmine has only made some token refunds to give people false hope. The majority appear to not have received refunds:

http://www.bitminerefund.com

I know people after me in the queue have been refunded. They are picking select users to refund as a stall tactic. They've told many users on this forum they will be refunded "in 2 weeks", and we haven't been. I've been told that 2 or three times now. My refund was due May 5th. Many clients fall into the same category as this.

This falls into the category of:
"1/10 = Yes - refunds significantly delayed or not being processed at all. Includes stall tactics."

Some refunds have been paid, so that's the category they fit in to. I have no control over this, that's how the system works and it applies to everyone.

Don't look at refund sites like this. People rush to get submitted but will rarely go back to the site to say they've been refunded. They have refund issues, they've also refunded some people.

That's fair enough. If you have a 10 point scale, why not take advantage of it? They've paid some refunds, but they've used stall tactics again and again. Many of us have been told repeatedly we'll be paid in 2 weeks. Wouldn't a rating of 2 or 3 be more accurate?

Topic: [Guide] Dogie's Comprehensive Manufacturer Trustworthiness Guide [1st Feb 2016] - page 42. (Read 131506 times)