I finally got my y Lunar Lander today and it isn't working. I tried with a laptop (downloaded the software), and with the RaspPi that is included (which I had to power with another cable because it wouldn't join the internet - thanks to the thread for heads up on that); and on both *AS SOON* as CGminer starts, the unit shuts down. I get this error in the log on the Pi:
Icarus Detect: Test failed at /dev/ttyUSB0: get 00000000, should: 00038d26
Not feeling great about this.
My PSU is rated platinum and at 1300W - pretty sure that's not the problem. I have each plug isolated, so I don't think that is the problem. Since the error is USB related, I tried swapping out the USB cable - no dice.
I am open to suggestions.
well - don't use their power cable to power the pi - myself and other have had problems. In addition the ethernet cable they supplied did not work. In addition make sure you're nit plugging in the additional 2 wire plug from the pcie cable.
send a message to
[email protected] - their tech guy is very responsive.
Thanks - I did take the forum's advice and used a different power cable for the Pi, so thanks for that. I am using my own ethernet cable, and I can browse to the Controla interface. And no, I am not plugging in the +2 on the PCI-E connections. The thing powers up fine... makes lots of noise and even some heat... but then instantly shuts down once I ask to to do some mining...
So working with Hashra support, it appears I have a defective unit. Now it gets interesting. While the support team was responsive and proactive, it will be interesting to see how this plays out. Hopefully Hashra views this as an opportunity to demonstrate excellent customer service. Stay tuned...
After a few days, and just a few questions, support confirmed my unit defective. I have sent it back to Hashra, at a significant cost. Now let's see how they handle this process. I've already lost 20 days *at least* because of the shipping "mistake" and the defective miner. Really, really trying to stay positive on this one... would certainly be easier if Hashra met me half-way.
Every ASIC thread is full of stories like this. I remember clicking pictures of KNC miners with the capacitors and other pieces just randomly falling out of the box.
(sigh) yeah, it's hard to keep the faith. While Hashra has promised to recompense me somewhat with "store credits", I've yet to see any of them in my account, and as each day passes, LTC difficulty increases. My broken miner is in transit, I'm out thousands of dollars, and the Hashra team just isn't too concerned about making sure I'm happy. Put the credits in my account and I'd probably be naive enough to buy another miner! Perhaps they're saving me from myself.
While this community is flush with optimists and helpful souls (I had so much fun setting up my GPU farm,and I learned everything I know on the fly), I fear the ASIC makers are preying on our good will and trusting impetus. I just want the damn thing to work, and I'll buy more. I am loosely planning to make a go of this as a small business. So if one of these jackass suppliers would get their sh*t together, they might find themselves with a decent amount more biz.
I'm just super annoyed because in my business, I go out of the way to make sure my customers are happy. Then they come back and I make more money. I thought it was a pretty simple tenant. But perhaps graft and thievery are simpler.