what is the payment strategy here ?
its been like 3 days, and i still have not received my first payment.
Also, you might want to put up some ticketing system, or atleast SOME way for us to contact you via the website ...
?
Thank you and kind regards.
Since we have opened our mining operation for public, there is no problem in payment. Please check your settings page, if reinvestment and hold are ON. We had an announcement regarding this on our site, twitter and on this forum. It seems that a few people missed that and complaining about payment...
We have launched the settings page. Now you can hold your payment and re-invest automatically. Both these features have been turned on for all existing customers as well as new customers. If you want to turn them off, you can do that immediately from the settings page. Re-investment will take place everyday starting from coming Monday.
We have dedicated support team on our forum. You can create support request over there and it'll be handled =>
http://forum.cloudmining.website/viewforum.php?f=3We have launched our own forum at
http://forum.cloudmining.website. Please post all your support requests in
Cloud Mining Support. From now on, all support request resolution will take place through our forum.
Sent 0.01 BTC to the address specified in the order an hour ago, 7 confirmations, but my hash power is till 0 Ghs. Where is my money?
The issue is resolved after private communication with
https://bitcointalksearch.org/user/cloud-mining-379594It takes some time for them to process an order. Don't push a "cancel" button against your order after you send them your btc.
They promised to make a ticket system on their site to resolve such problems.Let's see, how payouts will go
Promise kept. It is here =>
Cloud Mining Support. We have made it public to avoid controversy. If you want your account information to remain private, you may always
PM us on our forum.
At the beginning, we used to provide support on this forum too. But, due to some forum policy, providing support on this forum has become almost impossible. In every communication, our competitors are coming in to advertise their business, leaving rampant -ve feedback without any explanation. So, we had to stop giving support on this forum. Now it is only used for PR purpose.
