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Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 30. (Read 109877 times)

newbie
Activity: 61
Merit: 0
newbie
Activity: 61
Merit: 0
http://myprintscreen.com/s/1525029900.33889790.png

they reply to me


Dear Trader,

Thank you for cooperation.

The deposits have been verified. Our engineers will credit them manually as soon as possible.

We are sorry about such a delay.

You will be notified once our job is done.
newbie
Activity: 61
Merit: 0
http://myprintscreen.com/s/1525029683.98542372.png

14 days ago they ( support ) ask me to please provide a screenshot of the payment page.

i provide them
hero member
Activity: 1924
Merit: 538
my problem has been resolved in about one month, with the help of support.
anyway thank you.
newbie
Activity: 2
Merit: 0
hitbtc, please help me with my requests, I have all my crypto locked on your exchange. Please assist.

Support ticket #'s
#285748
#285766
newbie
Activity: 5
Merit: 0
Hi! Please help!!!
I have a problem with EOS withdrawal.
Ticket #278468.

Same problem as with everyone, I changed my password and did everything for security, but your support is not responding. Please respond!!
newbie
Activity: 2
Merit: 0
Hello There;


one hour bitcoin transfer process seems to be "on hold". # 284880.
I opened the ticket with the ticket number but there was no return. Transaction Id: 8f6a49cd-9877-437e-85e9-e3acbc235e2a
Please take care of it.

Ty Best Regards.
newbie
Activity: 2
Merit: 0
Hi, Hitbtc!
The exchange Hitbtc froze my 12 bitcoins, which at the current market rate is more then 105 thousand dollars. At first it was possible to enter the private account, but there was an error "Currency operations not avialable" for any operation with bitcoins.
I wrote to the support desk, ticket # 238606. It was the 17th of febrary. The support service asked me to send a photo with a passport settled near a monitor with this ticket viewed on screen. I did it, and after that the support service completely blocked my account, so now I can not enter it. They also asked for information on the two bitcoin transfers that I carried out to this exchange. I provided this information on 26th of February. From that time they asked me to provide them lots of different certificates, confirmations, copies of screen. I always send them it as soon as possible, but receive only new requests. It longs two and a half months already.
I read a lot of reviews about this exchange. It turns out that there are very many similar cases on this exchange, that people are freezing their money, can not return it.
It seems that this exchange has a problem. Maybe they were hacked and they compensate their losses at the expense of customers. It seems that the Hitbtc Exchange is a scam. I do not advise anyone to use it.

Nina Savina
newbie
Activity: 4
Merit: 0
Hello HitBTC,

Is STRAKS (STAK) going to be listed on HitBTC by the end of April? Official HitBTC statement is that STRAKS (STAK) will be listed in April. It is few days remaining, otherwise it would be a lie again and delay for the 3rd time (1st time mid February was promised, 2nd time mid-March and 3rd time April).


Looking forward for your reply.
Kind regards
hero member
Activity: 868
Merit: 506
What will be the fees on trading the fork of MoneroV - XMV?

There is MoneroV already in HitBTC? Been more than a week since I didn't log in and put everything on standby.
I bet there was no distribution on that fork? I haven't seen a top exchange participating in that fork so I didn't mind much.
staff
Activity: 1718
Merit: 1206
Yield.App
Withdrawal problems in HITBTC


Quote
Monitoring subsystem notice

Our monitoring systems show that BTC daemons are not stable now. Either BTC network is highly loaded or our servers are overloaded. We are handling it right now and your coins are safe. However, proceeding with withdrawal right now could lead to your transaction being delayed or stuck, until we manually process it, which in the worst case can take up to 4 weeks.
We apologise for any inconvenience caused.

Perform a withdrawal anyway?

up to 4 weeks? Seriously?  Huh

lol what the fuck? Glad I withdrew all my asset in ETH few days ago and it actually went very smooth. Like I said earlier, they need to step their game up or everybody will move to a more advanced exchange.
newbie
Activity: 5
Merit: 0
Withdrawal problems in HITBTC


Quote
Monitoring subsystem notice

Our monitoring systems show that BTC daemons are not stable now. Either BTC network is highly loaded or our servers are overloaded. We are handling it right now and your coins are safe. However, proceeding with withdrawal right now could lead to your transaction being delayed or stuck, until we manually process it, which in the worst case can take up to 4 weeks.
We apologise for any inconvenience caused.

Perform a withdrawal anyway?

up to 4 weeks? Seriously?  Huh





hero member
Activity: 1924
Merit: 538
I send a lot of mined Monero to HitBTC everyday and do a lot of high frequency trading which they make a lot of money in fees from...
But now, they changed my Monero address without even notifying me!!!!

So I had 28XMR sent to what had always been my XMR address, but it's not showing up on my account as they changed my XMR address.
I assume HitBTC just keeps it, because I've raised a support ticket, 266121, and they haven't responded!

Why would they change my address without notifying me?? And then just keep a serious amount of money for themselves!

my problem is also a monero deposit that does not show in my account after 8 days.
i have already recently used the address and it had been OK, so i am sure of the address.
i have got 2 ticket numbers and i have put a complaint on the site, however hitbtc support does not respond.

support has responded positively, waiting now the definitive solution of the problem.
hero member
Activity: 2730
Merit: 552
This exchange needs to SPELL OUT the names of the coins, not use just abbreviations.  Some of the abbreviations HitBTC uses are actually the names of other well known coins.  Also, it assumes I might like to just dust my balances that are not in it's neat quanticized order amounts.  That dust might be worth good money one day.   I hope it can get on board like the better exchanges and spell out the name of the coins so I can do due diligence easy by right clicking and searching and being fair and upfront with what I buy there.  This exchange has some real things going against it that if it fixed might be a good exchange because it lists some interesting smaller coins, but good luck finding out any information on them without spending a lot of time.
hero member
Activity: 1862
Merit: 601
The Martian Child
Very poor customers support.. Is it too difficult answering a simple question like "are you going to delist ctr or not ?"  Huh Huh

Maybe there is still no final decision on HitBTC yet so support cannot give a detailed and concrete statement.

On the other side it was too bad as I didn't expect Centra to suffer a serious heavy blow. They could have done it better if they were located outside the United States.
newbie
Activity: 33
Merit: 0
 Very poor customers support.. Is it too difficult answering a simple question like "are you going to delist ctr or not ?"  Huh Huh
newbie
Activity: 14
Merit: 0
I cannot withdraw from this exchange either.
newbie
Activity: 12
Merit: 0
HITBTC 11 days passed- Give Me My Money, lost Ethereum

by contract eth ı sent. my fault, you said it will be handled manually.

happens in a few days, you said. but 11 days passed.

2.17556643 Ether

hitbtc ethereum my wallet: https://etherscan.io/address/0x34ff2539390c054cac26769c9b00525ce0ad3270

ticket: #269245
newbie
Activity: 5
Merit: 0
Hello,

On February 8, I made a deposit of 80'500 XEM. Money has not arrived to my account hitbtc.
Customer service does not respond.

Hash: abaca65e2cf0679c6212a9697502bbb70a280b5f7bc8ef4274f3f805c14f0056
From: NCJBFE-ANAYQR-SMVSPJ-E2JNT5-3RCFYA-ECLK5G-OTH3
To: NBX3QK-ZJV2UP-O3NJ5U-LTFW2V-5EE4N2-I5N2RE-X7PO
Amount: 80 500.000000 XEM
Message: 212061795918

Thanks for any answer,

https://s14.postimg.org/idzjplxht/inc_hitbtc.png

Ticket ID: 249598
Ticket ID: 236097
Ticket ID: 230983


Anyone can help me? Hitbtc where are you ?




xem deposits work. but money is not added

----
newbie
Activity: 47
Merit: 0
-----------SCANDALOUS !! -------------

HITBTC are scammers with their affiliate !!

MORE THAN 5 MNTHS THEY DONT PAY AFFILIATE


FIVE MONTHS

And for these 5 months always the same answer !! (we can consider they are kiddin with us cause they use funny words, blablabla !! seems it makes them laugh !!!

They ask us ot wait , the affiliation app will work "VERY SOON" they say !!

-----------SCANDALOUS !! -------------

FIVE MONTHS they OWE US money , we are about 50 webmasters waiting for a large AMOUNT

I post here because this scandal will be known soon !! Seems they dont have the money to pay their affiliates !!!!!!

I can post here all the emails since November 2017 !! I can EASILY prove that they owe me thousands dollars for each months !!!!

BECAREFULL WITH THIS EXCHANGE !! THEY LIE !! that's the only thing i know : they lie , perhaps they have some troubles , it happens , but not for more than 5 months just for affiliation stats !!
So if they lie about this they can lie about everything

-----------SCANDALOUS !! -------------



UP

i will put this post on every page of this thread

near 6 months that ZERO webmasters are paid !!!

HITBTC DONT PAY THEIR AFFILIATES
[/b]
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