Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 30. (Read 109937 times)

my problem has been resolved in about one month, with the help of support.
anyway thank you.

hitbtc, please help me with my requests, I have all my crypto locked on your exchange. Please assist.

Support ticket #'s
#285748
#285766

Hi! Please help!!!
I have a problem with EOS withdrawal.
Ticket #278468.

Same problem as with everyone, I changed my password and did everything for security, but your support is not responding. Please respond!!

Hello There;


one hour bitcoin transfer process seems to be "on hold". # 284880.
I opened the ticket with the ticket number but there was no return. Transaction Id: 8f6a49cd-9877-437e-85e9-e3acbc235e2a
Please take care of it.

Ty Best Regards.

Hi, Hitbtc!
The exchange Hitbtc froze my 12 bitcoins, which at the current market rate is more then 105 thousand dollars. At first it was possible to enter the private account, but there was an error "Currency operations not avialable" for any operation with bitcoins.
I wrote to the support desk, ticket # 238606. It was the 17th of febrary. The support service asked me to send a photo with a passport settled near a monitor with this ticket viewed on screen. I did it, and after that the support service completely blocked my account, so now I can not enter it. They also asked for information on the two bitcoin transfers that I carried out to this exchange. I provided this information on 26th of February. From that time they asked me to provide them lots of different certificates, confirmations, copies of screen. I always send them it as soon as possible, but receive only new requests. It longs two and a half months already.
I read a lot of reviews about this exchange. It turns out that there are very many similar cases on this exchange, that people are freezing their money, can not return it.
It seems that this exchange has a problem. Maybe they were hacked and they compensate their losses at the expense of customers. It seems that the Hitbtc Exchange is a scam. I do not advise anyone to use it.

Nina Savina

Hello HitBTC,

Is STRAKS (STAK) going to be listed on HitBTC by the end of April? Official HitBTC statement is that STRAKS (STAK) will be listed in April. It is few days remaining, otherwise it would be a lie again and delay for the 3rd time (1st time mid February was promised, 2nd time mid-March and 3rd time April).


Looking forward for your reply.
Kind regards

There is MoneroV already in HitBTC? Been more than a week since I didn't log in and put everything on standby.
I bet there was no distribution on that fork? I haven't seen a top exchange participating in that fork so I didn't mind much.

lol what the fuck? Glad I withdrew all my asset in ETH few days ago and it actually went very smooth. Like I said earlier, they need to step their game up or everybody will move to a more advanced exchange.

Withdrawal problems in HITBTC



up to 4 weeks? Seriously? 

support has responded positively, waiting now the definitive solution of the problem.

This exchange needs to SPELL OUT the names of the coins, not use just abbreviations.  Some of the abbreviations HitBTC uses are actually the names of other well known coins.  Also, it assumes I might like to just dust my balances that are not in it's neat quanticized order amounts.  That dust might be worth good money one day.   I hope it can get on board like the better exchanges and spell out the name of the coins so I can do due diligence easy by right clicking and searching and being fair and upfront with what I buy there.  This exchange has some real things going against it that if it fixed might be a good exchange because it lists some interesting smaller coins, but good luck finding out any information on them without spending a lot of time.

Maybe there is still no final decision on HitBTC yet so support cannot give a detailed and concrete statement.

On the other side it was too bad as I didn't expect Centra to suffer a serious heavy blow. They could have done it better if they were located outside the United States.

 Very poor customers support.. Is it too difficult answering a simple question like "are you going to delist ctr or not ?" 

I cannot withdraw from this exchange either.

HITBTC 11 days passed- Give Me My Money, lost Ethereum

by contract eth ı sent. my fault, you said it will be handled manually.

happens in a few days, you said. but 11 days passed.

2.17556643 Ether

hitbtc ethereum my wallet: https://etherscan.io/address/0x34ff2539390c054cac26769c9b00525ce0ad3270

ticket: #269245

Hello,

On February 8, I made a deposit of 80'500 XEM. Money has not arrived to my account hitbtc.
Customer service does not respond.

Hash: abaca65e2cf0679c6212a9697502bbb70a280b5f7bc8ef4274f3f805c14f0056
From: NCJBFE-ANAYQR-SMVSPJ-E2JNT5-3RCFYA-ECLK5G-OTH3
To: NBX3QK-ZJV2UP-O3NJ5U-LTFW2V-5EE4N2-I5N2RE-X7PO
Amount: 80 500.000000 XEM
Message: 212061795918

Thanks for any answer,

https://s14.postimg.org/idzjplxht/inc_hitbtc.png

Ticket ID: 249598
Ticket ID: 236097
Ticket ID: 230983


Anyone can help me? Hitbtc where are you ?



xem deposits work. but money is not added

----

UP

i will put this post on every page of this thread

near 6 months that ZERO webmasters are paid !!!

[/b]

Whats going on with your exchange?? Some people get hacked and u wont help them! some people loosing money.. please u have to do something.
Also whats going with ETP always on maintance!

I tried to verify my account but I haven't got any reply to my email. You guys need to step up your support game.

still no news from ticket by email and website

maybe prolonged easter vacation?