Whats going on with your exchange?? Some people get hacked and u wont help them! some people loosing money.. please u have to do something.
Also whats going with ETP always on maintance!
Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 31. (Read 109880 times)
I tried to verify my account but I haven't got any reply to my email. You guys need to step up your support game.
still no news from ticket by email and website
maybe prolonged easter vacation?
maybe prolonged easter vacation?
http://i66.tinypic.com/rw1ipu.png
Guys please check "Assigned to" removed from my ticket, wow what is this
Guys please check "Assigned to" removed from my ticket, wow what is this
Oh yeah, finally i can transfer/withdraw my balance again after they locked the function withdraw (indicated hacked). thanks hitbtc
Still no reply from support
Did you already try contact their support on twitter? i suggest to you to contact them via twitter and give it your ticket ID, it works for me after i send tweet to hitbtc on twitter and they respon my second mail very quickly.
Still no reply from support
yes i contact them via twitter/reddit, but no response from hitbtc support
http://myprintscreen.com/s/1523631014.26987156.png
Without any comment/reply from support, they update my ticket "Waiting you reply"
what are they doing??
Without any comment/reply from support, they update my ticket "Waiting you reply"
what are they doing?
?
hitbtc! you do not want to help me with the withdrawal of my money?!?
Ticket ID #267428 - created 7 days ago!?!
why no help me? why?
It is very important for me!!!
#hitbtcnotwithdraw
#hitbtcreviews
#hitbtc267428
Ticket ID #267428 - created 7 days ago!?!
why no help me? why?
It is very important for me!!!
#hitbtcnotwithdraw
#hitbtcreviews
#hitbtc267428
Oh yeah, finally i can transfer/withdraw my balance again after they locked the function withdraw (indicated hacked). thanks hitbtc
its been 2 months, but my problem is not fix yet
Still no reply from support
Did you already try contact their support on twitter? i suggest to you to contact them via twitter and give it your ticket ID, it works for me after i send tweet to hitbtc on twitter and they respon my second mail very quickly.
its been 2 months, but my problem is not fix yet
Still no reply from support
Still no reply from support
hitbtc! you do not want to help me with the withdrawal of my money?!?
Ticket ID #267428 - created 7 days ago!?!
why no help me? why?
It is very important for me!!!
#hitbtcnotwithdraw
#hitbtcreviews
#hitbtc267428
Just got the mail response from support team hitbtc after waiting at least 5 days and now i waiting again for next reply. I hope this is not take 5 day again, i hope is quickly reply on now.
-----------SCANDALOUS !! -------------
HITBTC are scammers with their affiliate !!
MORE THAN 5 MNTHS THEY DONT PAY AFFILIATE
FIVE MONTHS
And for these 5 months always the same answer !! (we can consider they are kiddin with us cause they use funny words, blablabla !! seems it makes them laugh !!!
They ask us ot wait , the affiliation app will work "VERY SOON" they say !!
-----------SCANDALOUS !! -------------
FIVE MONTHS they OWE US money , we are about 50 webmasters waiting for a large AMOUNT
I post here because this scandal will be known soon !! Seems they dont have the money to pay their affiliates !!!!!!
I can post here all the emails since November 2017 !! I can EASILY prove that they owe me thousands dollars for each months !!!!
BECAREFULL WITH THIS EXCHANGE !! THEY LIE !! that's the only thing i know : they lie , perhaps they have some troubles , it happens , but not for more than 5 months just for affiliation stats !!
So if they lie about this they can lie about everything
-----------SCANDALOUS !! -------------
HITBTC are scammers with their affiliate !!
MORE THAN 5 MNTHS THEY DONT PAY AFFILIATE
FIVE MONTHS
And for these 5 months always the same answer !! (we can consider they are kiddin with us cause they use funny words, blablabla !! seems it makes them laugh !!!
They ask us ot wait , the affiliation app will work "VERY SOON" they say !!
-----------SCANDALOUS !! -------------
FIVE MONTHS they OWE US money , we are about 50 webmasters waiting for a large AMOUNT
I post here because this scandal will be known soon !! Seems they dont have the money to pay their affiliates !!!!!!
I can post here all the emails since November 2017 !! I can EASILY prove that they owe me thousands dollars for each months !!!!
BECAREFULL WITH THIS EXCHANGE !! THEY LIE !! that's the only thing i know : they lie , perhaps they have some troubles , it happens , but not for more than 5 months just for affiliation stats !!
So if they lie about this they can lie about everything
-----------SCANDALOUS !! -------------
hitbtc! you do not want to help me with the withdrawal of my money?!?
Ticket ID #267428 - created 7 days ago!?!
why no help me? why?
It is very important for me!!!
#hitbtcnotwithdraw
#hitbtcreviews
Ticket ID #267428 - created 7 days ago!?!
why no help me? why?
It is very important for me!!!
#hitbtcnotwithdraw
#hitbtcreviews
Still no reply from HitBTC after giving them payment proof
Hi! I have a problem with HITBTC -- - NEO withdrawal. TIcket is on your site. But not any response.
When?>
Do not you take a risk in exchange like this, which has a slow response support.When?>
Especially about Neo coin, a lot of big exchange is more secure than here.
For an exchange like Bittrex or Binance takes 24 hours to process tickets, it may take 2-3 days for Hitbtc. Be patient and move all your coin to a bigger exchange.
Hi! I have a problem with HITBTC -- - NEO withdrawal. TIcket is on your site. But not any response.
When?>
When?>
Why is the Bitcoins withdrawal fee still so high ? It is currently 0.001 BTC for each withdraw. It would have made sense few months ago but at current status, a transaction gets included in the next block for just ~10sat/byte fee or ~2600 sat per transaction fee. Why are you giving that extra money to miners when the pool is quite empty ?
Don't use Hitbtc, never, really. In every time many people said that hitbtc is a scam, but now a lot off traders shared on reddit that theirs account were blocked.
Mine account too. Support ticket is - #264376
Support team asks impossible things:
1) my Monero wallet data (i don't know which one, i have only private key and i won't give it them)
2) They told that they want to contact with service which i use, i told them 3 times that i use my own wallet with my private key. They don't read it and just repeat the template phrase.
10 days they've kept my money. And there are many traders with the same issues.
i have verified account on bifinex, kraken, wex, bittrex, binance. I sent to them my document and photo and it was enough for them.
Hitbtc wasting time and every time clarifying something new. They don't read messages in ticket, they just send templates phrases.
Mine account too. Support ticket is - #264376
Support team asks impossible things:
1) my Monero wallet data (i don't know which one, i have only private key and i won't give it them)
2) They told that they want to contact with service which i use, i told them 3 times that i use my own wallet with my private key. They don't read it and just repeat the template phrase.
10 days they've kept my money. And there are many traders with the same issues.
i have verified account on bifinex, kraken, wex, bittrex, binance. I sent to them my document and photo and it was enough for them.
Hitbtc wasting time and every time clarifying something new. They don't read messages in ticket, they just send templates phrases.
guys can't you get answer from their support team on the hitbtc website? or they are not giving any response?
all very slow.
they come here once a week, and all responses to email as well as on the site are much delayed.
apparently there are several persons committed, but are they inundated with requests?
i think that they have to revise their procedures.
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