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Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 94. (Read 109857 times)

sr. member
Activity: 381
Merit: 274
An investment in knowledge pays the best interest.
About the order volume being fake...

I don't know about the real volume..But all I can say is that their demo account volume and their "trader's challenge" I have been participating is kinda weird and really looks manipulated..

I should have won this challenge ! for some reason I have been ranked at the end of the list.

vip
Activity: 1316
Merit: 1043
👻
Hi hitbtc,

Would you be interested in a signature ad campaign? I have 6000+ posts and can also change my custom title to advertise your exchange Smiley
sr. member
Activity: 525
Merit: 250
Alright. I have contacted you on the email mentioned above. Hope to hear from you soon.

Dear bjernvig,

Thank you for contacting us!
We have received your e-mail and our representative will get back to you soon.

Thank you for choosing our service,
The "hitbtc" team

sr. member
Activity: 525
Merit: 250
@hitbtc  Please stop manipulating your Order volume.  Everyone else:  please stop using this exchange until they stop! This is highly suspicious.
They pretend to have more order volume than Kraken or bitcoin.de
They should be removed from bitcoincharts.com imo.

Dear angelamerkel,

The "hitbtc" order volume is not manipulated.
If you have any doubts about us being able to fulfill contracts, please do not hesitate to check it out yourself and see the opposite.

We are always here to help you, so please feel free to contact us if you have any inquiries.

Thank you for choosing our service,
The "hitbtc" team

hero member
Activity: 803
Merit: 500
No answer, hitbtc?

Why did your EUR-Volume sink drastically while your USD-Volume rise from ~700 to more than 3.000?
newbie
Activity: 11
Merit: 0
Dear HerrAndreas,
We understand your concerns and we assure you that Hit Technologies is a legitimate dutch company you can look up in the Danish company registration directory.

Uh, "Dutch" and "Danish" refer to two entirely different countries. Don't you know yourself where you are incorporated?

Dear fimp,

Thank you for reporting this! We made a writing error in that post and have already corrected it.
The correct text is : Hit Technologies is a legitimate Danish company.

Thank you for choosing our service,
The "hitbtc" team

https://hitbtc.com/touch-icon-114%C3%97114.png

A legitimate Danish company that does not show up in the public Danish company repository seems a bit strange to me.. You can go check it out for yourself at www.cvr.dk. Search in the top left box called "Virksomhedsnavn" for Hit Technologies and see if anything shows in the results.. I did not get any results.. I even did a search for all the companies at the address stated by hitbtc. The results showed 100 companies, but not one of them was Hit Technologies..
sr. member
Activity: 525
Merit: 250
Good news for all Android users!

Tab Trader - a trading application for Android devices - has added hitBTC to it's trading platform.
Now you can trade on hitBTC using your Android devices.

Main features:
Chart trading. Trade directly from the chart. Place an order by holding the desired price level. Drag the order to the new price to amend it.
Friendly order input. Manual order input for precise order parameters. Select current price in fiat or crypto-coins.
Technical analysis. Technical indicators, drawing on the chart, horizontal vertical or free-hand lines.
Secure trading. Only need permissions to buy, sell and view balance. No one has a right to withdraw.

Website
Google play

Thank you for choosing our service,
The "hitbtc" team

sr. member
Activity: 525
Merit: 250
Dear HerrAndreas,
We understand your concerns and we assure you that Hit Technologies is a legitimate dutch company you can look up in the Danish company registration directory.

Uh, "Dutch" and "Danish" refer to two entirely different countries. Don't you know yourself where you are incorporated?

Dear fimp,

Thank you for reporting this! We made a writing error in that post and have already corrected it.
The correct text is : Hit Technologies is a legitimate Danish company.

Thank you for choosing our service,
The "hitbtc" team

newbie
Activity: 11
Merit: 0
Hi Hitbtc,

I actually used to live right across the street from your headquarters in Copenhagen. Just moved away from that street a few months ago. I do still go there once in while. Would it be possible to come and visit you to see your office and meet the people behind the company?

By the way, I tried looking up Hit Technologies on www.cvr.dk and there are no results. I do not see why you would not make your Danish CVR number public. Could you please share your CVR number, so we can see that you actually are a registered company in Copenhagen?

Thanks!

Dear bjernvig,

Thank you for interest!

As we said before we do not feel that a forum is an appropriate place to post business numbers or any other information which concern the internal structure of the company. We invite you to contact us directly by e-mail at [email protected].

At the moment we are not providing any guest tours in our office due to our corporate security policy.

https://hitbtc.com/touch-icon-114%C3%97114.png

Alright. I have contacted you on the email mentioned above. Hope to hear from you soon.
sr. member
Activity: 304
Merit: 250
Dear HerrAndreas,


We understand your concerns and we assure you that Hit Technologies is a legitimate dutch company you can look up in the Danish company registration directory.

Uh, "Dutch" and "Danish" refer to two entirely different countries. Don't you know yourself where you are incorporated?
sr. member
Activity: 525
Merit: 250
Hi Hitbtc,

I actually used to live right across the street from your headquarters in Copenhagen. Just moved away from that street a few months ago. I do still go there once in while. Would it be possible to come and visit you to see your office and meet the people behind the company?

By the way, I tried looking up Hit Technologies on www.cvr.dk and there are no results. I do not see why you would not make your Danish CVR number public. Could you please share your CVR number, so we can see that you actually are a registered company in Copenhagen?

Thanks!

Dear bjernvig,

Thank you for interest!

As we said before we do not feel that a forum is an appropriate place to post business numbers or any other information which concern the internal structure of the company. We invite you to contact us directly by e-mail at [email protected].

At the moment we are not providing any guest tours in our office due to our corporate security policy.

newbie
Activity: 11
Merit: 0
Hi Hitbtc,

I actually used to live right across the street from your headquarters in Copenhagen. Just moved away from that street a few months ago. I do still go there once in while. Would it be possible to come and visit you to see your office and meet the people behind the company?

By the way, I tried looking up Hit Technologies on www.cvr.dk and there are no results. I do not see why you would not make your Danish CVR number public. Could you please share your CVR number, so we can see that you actually are a registered company in Copenhagen?

Thanks!
sr. member
Activity: 525
Merit: 250
I am not gotmilk, but I do have some questions which I would very much like you to answer.

1. What is the street adress of your companies hq?
2. please referr to an official document of your companies registration.
3. what is the name of the ceo?
4. are you audited by a third party? and if what is their name?

I would seriously consider trading at a volume of about EUR 5-10k per week on your platform, if you would please share the requested information.


Dear HerrAndreas,

Could you please specify whether you already are our customer? Are you already using our basic limits 2 000 EUR/USD per day and 10 000 EUR/USD per month? If not, we would like to ask you to try our platform and decide whether you are comfortable with the interface and perhaps give us your feedback.

Generally speaking, we have three standard limits:
2K EUR/USD daily \ 10K EUR/USD monthly
10K EUR/USD daily \ 50K EUR/USD monthly
50K EUR/USD daily \ 250K EUR/USD monthly.
We use the standard compliance procedure in order to assign a new status by asking you to provide an information about you as well as we provide you an information about us, and, of course, we confirm our reliability by our excellent work.

For transactions exceeding 1M per month we have an individual customer service - we not only provide all the necessary information but also meet face-to-face to establish a successful joint business. After signing NDA with the parties involved we disclose them an information on audits, licensing and management.

Our HQ is located in Copenhagen, Denmark and our R&D office is in Tallinn, Estonia. Our postal address will be published on May 1st.

You can also meet our representative during the Bitcoin Conference (bitcoin2014.com) on May 15 in Amsterdam.

Thank you for choosing our service,
The "hitbtc" team



hitbtc where is your postal address ?


Dear jhk753,

Thank you for interest.
Our official postal address is:
 
Orestad boulevard 73
2300 Copenhagen
HITechnologies K/S

[...]



Hello hitbtc,

I must say I am very happy with the speed of your support replies, concerning the withdrawal problems and also my questions regarding the "trusted" account status. Also the withdrawals went through in an extremly timely manner.

Thank you also for publishing your hq office adress.
This is something which means much to people trusting (or considering to trust) you with the funds they trade at your exchange.
I would still like you to give a little more information.

1. Since "K/S" is the danish equivalent to a registered german "Kommanditgesellschaft" or a "private limited partnership" in english speaking countries you must have a CVR Number in denmark. What is this number?
Apart from that there must be at least one general partner whose liability is not limited with his investment in the company but unlimited. This information I believe has to be public for a registered company of your kind. Who is this?

2. Please also elaborate on why the postal adress to send notarized documents to qualify for a "trusted" account is not an address of your company, but an estonian translation service provider (http://www.interlex.ee/lang/en/) which apparently has no direct business connection with your company.

thanks in advance for your time and understanding how important the answers to these questions are for anyone considering to trust your company with their bitcoins and Euros,

HerrAndreas.

Dear HerrAndreas,


We understand your concerns and we assure you that Hit Technologies is a legitimate Danish company you can look up in the Danish company registration directory. We do not feel that a forum is an appropriate place to post business numbers or any other information which concern the internal structure of the company. We invite you to contact us directly by e-mail at [email protected].

As far as the agency you have mentioned it is common business practice used by many other companies. We do not understand your comment or question in that respect. Also we find that this contradicts our privacy policy as this reveals your personal activities on hitbtc.



full member
Activity: 212
Merit: 100
I am not gotmilk, but I do have some questions which I would very much like you to answer.

1. What is the street adress of your companies hq?
2. please referr to an official document of your companies registration.
3. what is the name of the ceo?
4. are you audited by a third party? and if what is their name?

I would seriously consider trading at a volume of about EUR 5-10k per week on your platform, if you would please share the requested information.


Dear HerrAndreas,

Could you please specify whether you already are our customer? Are you already using our basic limits 2 000 EUR/USD per day and 10 000 EUR/USD per month? If not, we would like to ask you to try our platform and decide whether you are comfortable with the interface and perhaps give us your feedback.

Generally speaking, we have three standard limits:
2K EUR/USD daily \ 10K EUR/USD monthly
10K EUR/USD daily \ 50K EUR/USD monthly
50K EUR/USD daily \ 250K EUR/USD monthly.
We use the standard compliance procedure in order to assign a new status by asking you to provide an information about you as well as we provide you an information about us, and, of course, we confirm our reliability by our excellent work.

For transactions exceeding 1M per month we have an individual customer service - we not only provide all the necessary information but also meet face-to-face to establish a successful joint business. After signing NDA with the parties involved we disclose them an information on audits, licensing and management.

Our HQ is located in Copenhagen, Denmark and our R&D office is in Tallinn, Estonia. Our postal address will be published on May 1st.

You can also meet our representative during the Bitcoin Conference (bitcoin2014.com) on May 15 in Amsterdam.

Thank you for choosing our service,
The "hitbtc" team



hitbtc where is your postal address ?


Dear jhk753,

Thank you for interest.
Our official postal address is:
 
Orestad boulevard 73
2300 Copenhagen
HITechnologies K/S

[...]



Hello hitbtc,

I must say I am very happy with the speed of your support replies, concerning the withdrawal problems and also my questions regarding the "trusted" account status. Also the withdrawals went through in an extremly timely manner.

Thank you also for publishing your hq office adress.
This is something which means much to people trusting (or considering to trust) you with the funds they trade at your exchange.
I would still like you to give a little more information.

1. Since "K/S" is the danish equivalent to a registered german "Kommanditgesellschaft" or a "private limited partnership" in english speaking countries you must have a CVR Number in denmark. What is this number?
Apart from that there must be at least one general partner whose liability is not limited with his investment in the company but unlimited. This information I believe has to be public for a registered company of your kind. Who is this?

2. Please also elaborate on why the postal adress to send notarized documents to qualify for a "trusted" account is not an address of your company, but an estonian translation service provider (http://www.interlex.ee/lang/en/) which apparently has no direct business connection with your company.

thanks in advance for your time and understanding how important the answers to these questions are for anyone considering to trust your company with their bitcoins and Euros,

HerrAndreas.
sr. member
Activity: 525
Merit: 250
What does badges in a traders challenge leaderboard means?
Will user with a badge receive Oculus Rift?

Dear JoshuaM,

One badge is used to display "Top efficient player", another one - "Top no API player".
That means - two users with badges and one user without a badge will receive a prize as prizes will be awarded in three categories Smiley

Thank you for choosing our service,
The "hitbtc" team

hero member
Activity: 803
Merit: 500
Hey HitBTC,

there is a discussion on reddit about your volume. http://www.reddit.com/r/BitcoinMarkets/comments/25mpbf/hitbtcs_volume_is_very_suspicious/

I raised concerns about your unorganic daily-volume before. On reddit someone analyzed your intraday-volume and found out that it also is unorganic - same number of little trades in every minute. Can you give a comment on this issue?

Thank you for your answers

Christoph
newbie
Activity: 8
Merit: 0
What does badges in a traders challenge leaderboard means?
Will user with a badge receive Oculus Rift?
sr. member
Activity: 525
Merit: 250
first withdrawal arrived at my bank account.

If we can keep up this turnaround time with regular withdrawals and resolved limits issue, we will do a lot of business in future Wink

HerrAndreas.


Dear HerrAndreas, we appreciate your feedback.
At the present moment the limits issue is forwarded to "hitbtc" Tech department, and we will make sure the problem is resolved as quickly as possible.

Thank you for choosing our service,
The "hitbtc" team

full member
Activity: 212
Merit: 100
well, actually I am still running into "invisible" limits (well below balance and verification status related withdrawal limits).
even if only a few people are experiencing this, I´d rather not be one of them.

Dear HerrAndreas,

We are happy to inform you that the issue is fixed now!

Please do not hesitate to contact us if you need our assistance.

Thank you for choosing our service,
The "hitbtc" team


[...]
As soon as the first (part of what I originally wanted to withdraw) arrives on my bank account I will also update here to confirm it working.
[...]

first withdrawal arrived at my bank account.

If we can keep up this turnaround time with regular withdrawals and resolved limits issue, we will do a lot of business in future Wink

HerrAndreas.

sr. member
Activity: 525
Merit: 250

thank you for the active support contact here and via email.
Unfortunately there seems to be some issue with the limits active for my (verified) account.
As soon as the first (part of what I originally wanted to withdraw) arrives on my bank account I will also update here to confirm it working.

HerrAndreas.

Dear HerrAndreas,

Thank you for your feedback!

It seems our specialists need more time to resolve the problem with the limits. We promise to deal with this issue in 1-2 business days. Our Support team will inform you on the process.

Thank you for choosing our service,
The "hitbtc" team

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