Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 95. (Read 109857 times)

thank you for the active support contact here and via email.
Unfortunately there seems to be some issue with the limits active for my (verified) account.
As soon as the first (part of what I originally wanted to withdraw) arrives on my bank account I will also update here to confirm it working.

It is reassuring to obviously be only one of a very few people experiencing these withdrawal issues, as your platform works like a charm apart from this bottleneck on the fiat exit side which I am currently experiencing.
Nevertheless I would highly appreciate having this episode resolved.

HerrAndreas.

Dear HerrAndreas,

We are happy to inform you that the issue is fixed now!

Please do not hesitate to contact us if you need our assistance.

Thank you for choosing our service,
The "hitbtc" team

well, actually I am still running into "invisible" limits (well below balance and verification status related withdrawal limits).
even if only a few people are experiencing this, I´d rather not be one of them.

Dear angelamerkel,

We are deeply sorry for the inconvenience. We are working for this not to happen again.

Thank you for choosing our service,
The "hitbtc" team

Thx @hitbtc.  EUR Withdrawals work again!  Please understand that it is a bit worrying if a new exchange disables that option :-).

Dear All,

We would like to let you know that now you should be able to make withdrawals again!

We are sorry for any inconvenience this might have caused.

Thank you for choosing our service,
The "hitbtc" team

Dear HerrAndreas,

We are already working on this issue and will fix it in 2 (two) hours.
We present our most sincere apologies for the inconvenience caused.
If you need to make a withdrawal urgently, please use the Support form on our website and mention the amount.

Thank you for choosing our service,
The "hitbtc" team

please comment on the current situation regarding non-working fiat withdrawals.
the issue is too serious not to be talked about.

Dear MrWDunne,

We appreciate your concern, but unfortunately it seems you are not up-to date on many legal questions surrounding the Banking industry and the Bitcoin industry. Each state in the U.S. is allowed to make its own laws with respect to money transmission and there is nothing to argue about that question.

However, laws still have to pass the court’s test, which none of them have – we have yet to see a single case setting precedent with respect to how Bitcoin exchanges are regarded and treated by the law if they are outside of U.S. jurisdiction. As it has also been pointed out in the same link you used as a source, there is no “federally” recognized money-transmitter license in the U.S. which makes the situation substantially more complicated – once again only a real case in a courtroom will shed light on how to interpret current legislation in the case of Bitcoins.

Regarding “having funds seized” – a court in the U.S. can only demand to have assets on U.S. soil frozen. Moreover, your claim that all non-US banks hold their dollars inside the US is outright wrong. Quite a large number of Banks do not hold their dollars inside the US – the whole concept behind the US dollar and its immense influence is due to the fact that it is held OUTSIDE of the US and used as a settlement instrument outside the US.

Thank you for choosing our service,
The "hitbtc" team

dear hitbtc, this is extremly urgent.
pls update as soon as possible.

dont want to get goxxed again...

Fincen laws still apply to you if you accept US citizens, at least in the majority of states.

Texas also declared this, as one example ^source

While you may not be arrested for it, you could well have your funds seized, and then you become insolvent.

All non-US banks that hold US currency still have their dollars held inside the US.

Dear MrWDunne,
 
This list is accurate and up-to date. Regarding your comment about the United States: persons or companies from the United States are allowed to participate on our platform. Only an exchange operating under U.S. law and/or on US territory requires an MSB license in the United States. Our exchange is subject to European jurisdiction and therefore not subject to this clause.
 
This does not exempt us from other obligations such as screening our clients, investigating and reporting suspicious transactions and requiring identification from individuals wishing to operate with large amounts of regulated currencies.
 
This also does not exempt clients from the United States of having to declare any capital gains or losses they have incurred on our platform.
 
We hope this answers your question.

Thank you for choosing our service,
The "hitbtc" team

Dear angelamerkel ,

Thank you for your notice. We discovered the root of problem and working hard to fix this issue. Everything will be available soon.

Thank you for choosing our service,
The "hitbtc" team

It is not possible to submit a EURO withdrawal request for at least two days now. This is unacceptable even during a weekend. For now I assume it will get fixed on Monday.  Be careful and do not deposit until this is fixed!

Has this list been updated? You're most certainly not authorized for the United States if you don't have an MSB license.

The only reason btc-e is in a quasi legal state is because they don't use their own bank accounts (and even then they don't accept US wire transfers).

Dear HerrAndreas,
Our technical department is reviewing your issue and we will contact you as soon as we will have information from them.
Thank you for your ideas. It is unclear about need of yubi for  other users but excel and csv report is really useful thing for many customers and would be developed soon.

Thank you for choosing our service,
The "hitbtc" team

hello hitbtc again,

apart from the withdrawal issue mentioned above I would very much appreciate if there was an option to download the trading history in some convinient format (csv, excel, pdf-if it has to be). This would greatly help in doing my tax reports.
because for manually typing all the trades into a spreadsheet my time is too valuable

edit:
also yubi key login would be great.

hi hitbtc,

how do I withdraw euro from my hitbtc account?

When entering an amount to withdraw via sepa I get a "amount is to big" pop-up, although it is smaller than what is in my main account and within the limits of my verified account.

Dear LaggAt,

Unfortunately it is not quite clear what is the issue. Can you please clarify your question? What actions are you trying to perform? Also for this case we might need your email so better fill our support form.

Thank you for choosing our service,
The "hitbtc" team

Hi, I don't get the confirmation email. Mail address given in URI is correct.
Is there a known issue? Otherwise I'll try to file a ticket.