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Topic: HitBTC.com - The most advanced cryptocurrency exchange - page 99. (Read 109857 times)

sr. member
Activity: 525
Merit: 250
Will you implement a dark theme?
It's useful when you trade at night.

What is a dark theme?

Dear kittucrypt,

Now "hitbtc" Terminal has a light theme (skin) - every element is white or light gray or light blue etc. When we'll implement an option to change the theme of Trading terminal to dark, it will be more comfortable and better for the eyes, because usually dark appearance reduces eye strain Smiley

Thank you for choosing our service,
The hitbtc team.

sr. member
Activity: 300
Merit: 253
Ok Check!
Will you implement a dark theme?
It's useful when you trade at night.

What is a dark theme?
sr. member
Activity: 525
Merit: 250
Will you implement a dark theme?
It's useful when you trade at night.

Dear AllenJ,

Thank you for your advice. We will implement this feature in the future.

Thank you for choosing our service,
The hitbtc team.

newbie
Activity: 7
Merit: 0
Will you implement a dark theme?
It's useful when you trade at night.
sr. member
Activity: 525
Merit: 250
Now I do again everything
At least the auto respond arrived from the support Smiley
But the bank info not, the funding not worked
I would like do through SEPA, I would grateful f send to me manually the bank details.

Dear entekimi,

Our support team have sent an answer to your question. Just in case you didn't receive it, we would like to give you the answer here.

We can manually send an instruction for wire transfer, but we need to know your profile alphanumeric ID at "hitbtc.com".
You can find the ID under Account information tab (https://hitbtc.com/account) as "Your profile ID".
Could you please send it using Private messages here?

Thanks in advance.

Thank you for choosing our service,
The hitbtc team.

newbie
Activity: 4
Merit: 0
Now I do again everything
At least the auto respond arrived from the support Smiley
But the bank info not, the funding not worked
I would like do through SEPA, I would grateful f send to me manually the bank details.
sr. member
Activity: 525
Merit: 250
I have the some problem, I do not received the funding email, but I also not got answer from the support.
Please if you can send to me the funding details.
Thank you

Dear entekimi,

We are very sorry to hear that.
Could you please check all the mail folders (even Spam) for the letter from payments[at]hitbtc.com?
You can also request another instruction. To to this simply navigate to Account -- Account funding; then enter the needed amount (min 100 USD) and click Submit. You will receive a letter in about 3 minutes.
Please contact us using the Support form on our website in case of no success, so we can send the instruction manually.

Thank you for choosing our service,
The hitbtc team.

newbie
Activity: 4
Merit: 0
I have the some problem, I do not received the funding email, but I also not got answer from the support.
Please if you can send to me the funding details.
Thank you
legendary
Activity: 1470
Merit: 1006
Bringing Legendary Har® to you since 1952
I tried to register at your website but didn't receive any confirmation email for a couple of hours.

Dear AllenJ and ShadowOfHarbringer,
Any idea when it will be fixed ?

Dear ShadowOfHarbringer,

This issue is already fixed. Could you please check all the folders in your e-mail box?
The issue seems to be fixed, i have received said emails.
Thank you for quick reaction.
sr. member
Activity: 525
Merit: 250
I tried to register at your website but didn't receive any confirmation email for a couple of hours.

Dear AllenJ and ShadowOfHarbringer,
Any idea when it will be fixed ?

Dear ShadowOfHarbringer,

This issue is already fixed. Could you please check all the folders in your e-mail box? The sign-up confirmation letters sometimes can be found in the Junk mail folders.
If you need any further assistance please don't hesitate to contact us using the form on our website.

Thank you for choosing our service,
The "hitbtc.com" team.
legendary
Activity: 1470
Merit: 1006
Bringing Legendary Har® to you since 1952
I tried to register at your website but didn't receive any confirmation email for a couple of hours.

Dear AllenJ and ShadowOfHarbringer,
Any idea when it will be fixed ?
sr. member
Activity: 525
Merit: 250
I tried to register at your website but didn't receive any confirmation email for a couple of hours.

Dear AllenJ and ShadowOfHarbringer,

Thank you for contacting us!

It was a temporary problem with the mail service. We have taken the appropriate corrective actions and now we also have a backup option for such cases.
 
We terribly apologize for this inconvenience.

Thank you for choosing our service,
The hitbtc team.
legendary
Activity: 1470
Merit: 1006
Bringing Legendary Har® to you since 1952
I have tried to deposit some money via SEPA transfer today, and all i got was:
Code:
 "You have successfully submitted the form. Please wait for an email with bank transfer instructions." 

Sadly, the email with instruction never arrives, while emails from support arrive properly.

Am I doing something wrong ?
newbie
Activity: 7
Merit: 0
I tried to register at your website but didn't receive any confirmation email for a couple of hours.
sr. member
Activity: 525
Merit: 250
Dear All,

We announce a reward for technical issues found in our service!

If you noticed any major bugs in the operation of any part of the site, please send them via tech questions section in our feedback form.
For any kind of such technical issue we pay a reward of 0.1 to 5 BTC.
The first participants have already received their reward.

We are always open for any feedback from you!

Thank you for choosing our service,
The "hitbtc.com" team.

sr. member
Activity: 525
Merit: 250
Dear Friends,

We are very happy to inform you that we have launched our first global contest for mobile application developers!

If you are creative and talented developer do not miss a chance to get a great reward from us!
You can create the "hitbtc.com" application for Android or iOS devices. Or maybe you can make both and get a huge reward?
Please visit this thread or our News page for more information.

Thank you for choosing our service,
The "hitbtc.com" team.

sr. member
Activity: 525
Merit: 250
Dear users,

We have resolved the above-mentioned technical issue. You now should be able to transfer funds from your Trading account to Main account.

We are terribly sorry for any inconvenience that may have caused and thank you for your understanding.

Thank you for choosing our service,
The "hitbtc.com" team.

sr. member
Activity: 525
Merit: 250
Any withdawall ends with:
"Unknown error"

Dear Users,

At the moment "hitbtc.com" customers may experience difficulties while using our services. In particular, many users may not be able to transfer their funds from Trading account to the Main account.
Our specialists are already working on resolving this technical problem. The transactions will be resumed in 2-3 hours maximum.

Please accept our apologies for the problems caused by this error.

Thank you for choosing our service,
The "hitbtc.com" team.

full member
Activity: 130
Merit: 100
Withdrawal are not possible from hitbtc (hitbtc.com), they should be delisted from bitcoincharts.
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
I've been saying this is a scam since page 1.

Get your coins out.

They obviously don't have enough coins to support withdrawals.

Are we seeing another MtGox here?

Get your coins out!!

Quote
This is getting to be a joke. When someone comes to me and says "how do we open a successful exchange", the first thing I say is "Put your damn name on the site with a legal corporation and you are already the top 5 exchanges without any volume"
This is what I get from my research:
“HITBTC” was founded by “Ullus Corporation”. The company was incorporated in 2013 and claims to be licensed as a financial company. Operating accounts were opened in “SWED Bank” and “SEB Bank”. Swedbank AB is a Nordic-Baltic banking group offering retail banking, asset management, financial, and other services with Stockholm. The latter Skandinaviska Enskilda Banken AB is also a Nordic bank Its activities comprise mainly banking services, but SEB also carries out significant life insurance operations and also owns Eurocard.
Ullus Corporation's website is down (ulluscorp.com), but looking at a cached version of the site it says "The company’s headquarters, since its inception, are located in Hong-Kong" and also repeatedly talk about their Financial License, but don't say from which country. (http://webcache.googleusercontent.com/search?q=cache:http://www.ulluscorp.com/)
This is where it get's interesting, the company also registered CatPay.com which is some sort of a Bitcoin wallet. Both domains are now under private registration and try to not be connected to each other. CatPay's customer service line is in Estonia.
Both of those domains are owned by ulluscorp.com which has been taken down. You can easily get RAW versions of the old Whois file on the registration
ulluscorp.com (http://domainsigma.com/whois/ulluscorp.com) Registrant Name: Ricardo Singh Registrant Organization: ULLUS CORPORATION Registrant Street: Ricardo J. Alfaro Avenue, The Century Tower Bldg. Floor 4 Suite 402-36 Registrant City: Panama City Registrant State/Province: Panama City Registrant Postal Code: - Registrant Country: PA Registrant Phone: +507.3605536 Registrant Phone Ext: Registrant Fax: +507.3605530
CatPay.com (http://who.is/whois/catpay.com) Registrant Name: Oliver Girado Registrant Organization: Ullus Corporation Registrant Street: Ricardo J. Alfaro Avenue, The Central Tower Bldg, Floor 4 Suite 402-36 Registrant City: Panama City Registrant State/Province: Panama City Registrant Postal Code: - Registrant Country: PA Registrant Phone: +507.3605536 Registrant Phone Ext: Registrant Fax: +507.3605536
Anyways, I'll have some of my friends in Panama check out their office to see if it exists.
For now, STAY AWAY.
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