In the real world when people don't meet deadlines they pay for the damages.
That's not always true. Generalizations like this are not helpful. The bigger the deadline the more wiggle room is usually built in. Two weeks is really not a ridiculous delay, and anyone with good business sense understands that large projects have large unforeseen problems. Not anticipating some kind of hiccup is the sign of a bad businessman. When you are dealing with this kind of money, not at least calculating the risk of a delay (especially with someone at the helm who's never run this scope of a project before) is doing yourself a disservice. Seriously, who here DIDN'T expect at least a little delay? Batch #1 #2 and #3 all experienced delays.
The vitriol and anger spilling out of this thread is extremely telling.
It's actually really uncommon, from what I understand. Unless you have a contract stating you'll get X by Y, or else you'll get $Z you won't actually get damages.
If you take Bitsyncom to court, spend years litigating and win, the most you'll likely get back is the initial purchase cost, or they could even hand you a box of completely worthless chips and call the contract "fulfilled"
It sucks, but the courts are slow, and they judge things on "court time", unless otherwise stated in a contract.
Just look at BFL. So far no one's successfully sued them, although they might have a chance if they are illegally denying refunds.
Next gen that comes from Avalon or BFL... BOYCOTT. Don't need lawyers to punish them there are plenty of other mining options at this time no need to ever buy from either of these companies again.