During the investigation, we encountered more uncertainties on top of the technical issues with the game. Specifically, they relate to how Wazdan communicates with us and the player, which only strengthened our suspicions.
We asked the provider multiple questions, including:
-Detailed analysis of all rounds and sessions, not only winning ones;
-At what speed and volatility was the game played? These parameters are not passed to our backend, but they must be on the provider's side.
-A request to consider and comment on 16-hour long sessions with turbo spins played exclusively in one slot from all the accounts regardless of the result (after the jackpot, the player continued the game, including the period when they won three Grand jackpots in a short time).
Of the whole range of questions, the provider answered only one - regarding the probability of winning the Grand jackpot. For the record, it is 1/166,945 games. In this case, the Grand jackpot was won three times within 13,000 spins. Even prior to receiving the abovementioned response, we assumed a very low probability of hitting the Grand Jackpot thrice in such a short period of time. That's why we suspended the player’s account, preventing them from further exploiting a possible bug and hoping that Wazdan would shed light on what was happening.
Unfortunately, Wazdan completely ignored all other subjects, although the situation obviously required further clarification. In parallel, the provider was in touch with the player, assuring them that they had instructed the operator to make payment. We expect game providers to follow the B2B model where they do not bypass their customers to reach end-users as it is basic professional ethics.
The provider also notified us that the player was constantly contacting them on the issue. The provider expressed concern about their reputation, as the player was spreading negative messages on the forums. In turn, we hold the view that Wazdan's actions were unethical and unprofessional. In addition to communicating directly with the player, they ignored our questions, which are critical for the matter.
To that end, we have reasons to distrust the Wazdan studio. They behave like an interested party and withhold essential information, whether trying to avoid reputational risks or being in collusion with the player. On the balance of evidence, we remain convinced that the Power of Gods: Hades game may contain a bug that makes winning the jackpot a non-random event under certain conditions. We also do not exclude that the bug could be fixed by the provider without making it public.
As for the player, their further communications reveal even more inconsistencies. For example, the player contacted us offering to give up a third of the amount in order to speed up the payout. You don't expect regular players to do that, but it is a common practice among fraudsters since urgency is one of their main weapons.
The provider also did not clarify the situation around the hours-long sessions with thousands of uninterrupted spins, which is practically unattainable with the built-in tools of the game since the auto play is limited to a thousand spins and then there should be at least a slight delay. Thus, we believe that the player used third-party software, aimed, among other things, at exploiting a potential vulnerability in the game, which is a direct violation of the LTC Casino rules.
A similar situation arose earlier with Felix Gaming software. Read more about that here:
https://bitcointalksearch.org/topic/warning-alert-felix-gaming-casino-script-abuse-5385638In short, Felix Gaming admitted that another player had used a script instead of the officially certified client allowing them to change the bet size right in the bonus game. And these bugs are not found by chance - highly trained teams that abuse vulnerabilities in online casinos for huge profits do that. Hopefully, in the present situation, the truth will come out in time as well.
We'd like to remind that the player also threatened LTC Casino, as they admitted themselves. This is another violation of LTC Casino's terms and conditions.
Due to egregious violations, we have made a decision to withhold the payout. The decision is final. We have also ceased all operations with Wazdan due to the loss of trust and their questionable business practices. In addition, we publicly urge other casino operators to pay special attention to Wazdan titles, including previous results, due to a potential vulnerability in their games.
P.S. We have no right to make privat correspondence public but we may provide it to the forum administration.
And this is exactly what a broke unlicensed casino acts!!
Never read so many lies at once!!
i know from the moment u blocked my account that u were going to steal my money!!!
You first tried to ignore me and pretend u were an honest casino only once i made it this public.
You want to appear honest?
Now that you are publicly admitting you steal money from players , make public the amount of deposit and the amount of spins i have made.
Stop the lies.
The game provider never said they instructed the casino to pay me ,they simply said they send the requested infos.
I actually shared every single email so your lies can be confronted.
They simply said over and over that they done all the checks requested and the payments wasn't happening because of the casino as they did their job.
Its all in the screnshots for people to see, so not point to lie.
Show the community the game provider correspondence , all of it!! You are accusing the game provider of such actions and trying to thorn their reputation to defend yours which you do not have.
I have not relations with the game provider they where simply honest and you did not accept the reality as you did not accept casino guru gameplay checks which they again said there was nothing out of the ordinary!!
We are all dishonest except you?
Two third parties said i didn't cheat but you like a proper rogue casino decide to steal my money.
Just you know i asked if i could get 2 third because i wanted to close my account and i preferred less but straightway as i had not trust in your casino and it would have take me months and months with yoru poor withdrawals system.
Not other casino offer crumbs as withdrawals and i understand your casino is for change as big roller have not time to play in a casino that can't pay more than 15LTc daily. I asked to forfeited the amount because the casino simply doesn't pay all together!! Are u for real??? With your suspicious behaviour I had not faith u were going to pay in a long run so I tried to see if I could get less but all at once and this is because your casino can't pay big wins and neither small ones for the reviews I have seen around.
JACKPOT???
The casino doesn't believe itself people can win and if it happens it will ignore and steal your money. The real player reviews aren't nice either. Everyone is the bad guy except LTC casino.
Funny as the majority of the review around accuse you of having rigged games. little they know even if u win you still don't pay!!! THE IRONY!!
The amount of lies to try to defend your reputation is so sad.
Prove your lies because so far your are the only that believe to them.
You thorning apart the reputation of the game provider because they didn't lie about the player??
I have shared the email i have received and they simply confirmed that i did not cheat . unfortunately till today u refused to share their official statement. Just do it and show what you are saying is true!!
You won't because u know u cant prove i cheated. You can't prove the impossible that's why u lied and u give not evidence.
you believe the games of god has a bug?? is it my fault?? can u even prove it?? u can't just accuse without prove it.
Are other casinos having issue with the same provider or is it only your casino that every time someone wins you block account and keep the winnings and accuse players ,provider and even reps for forums
I am appalled!!!
You said at the end of the case you would have shows all the proves of your accusations.
Bring it them on!
I did not cheat, my only mistake was to play in a unlicensed broke casino that can't afford to pay winnings and they simply lie to try to keep their reputation but instead you are just confirming who u are!!
If you think this is ending here you are mistaken because it will be my life priority to prevent your casino to scam others, even if is for one penny!
Your type of casino give bad reputation to crypto casinos.
shame on you
Now instead of lying prove to bitcointalk casino and show the proves.
btw everyone can go and check at casino guru ,.
The casino hasn't responded to the thread for week and weeks.
i do not need to lie is all there and i have prove every single thing i have said , Ltc casino just fabricated lies without one single prove.
You have tried so hard to slender me and every single time i have give evidence of your lies.
Where is your evidence?
At least you had the decency to don't wait 3 months to admit you stolen my money.
i will open a type 3 red flag if anyone wants to back me up and prevent this casino to rob people off.
If this is not the scam of the year i don't know what it is.
my journey starts now because i have not started yet and if they think they will keep scamming people they are truly mistaken.
Shame on you LTC casino.
Disgusted is a understatement.
