Topic: LTC CASINO Resolved. - page 18. (Read 20375 times)

i delete because you didn't reply and thought i didn't want to bother you stop painting me like the villain.


The casino said that they asked the game provider for further questions after over a month?? how credible??
The game provider stated that they sent all it was requested and they have not reason to lie and they have noting to lose, the casino on the contrary will have either pay or show the world is another rogue unlicensed casino.

It is over a month now and i have nothing to hide but i want to be paid for my winnings, very simple and if the casino had any evidence they would have already publish it.
The fact they don't share the game provider findings is plain and simple they will prove that i did not cheat and that they are lying.

Unfortunately i don't believe on your proverb as justice doesn't happen all the time, may in your world does.

By now any decent casino would have sorted it out but this casino is keep taking time hoping thi swill go away.

You seem to be editing and changing your posts. My bot notification shows that you asked me what my opinion of the casino is now, but I can't find that sentence in your posts anymore.

What we have here is a he said, she said situation, and it's impossible to know who is right since none of the information is public. The game provider claims they sent everything that was requested from them (he said). The casino says the info they received isn't enough because a lot of questions remain unanswered, so they have requested additional info (she said).

Neither the game provider has shown you what data has been sent nor has the casino made public the information they received and the additional questions they have asked the gaming provider. This screenshot that you posted (https://imgur.com/a/UhV2KjT) states they can't send you the info you are looking for because they have no way to verify who you are. Additionally, the casino won't make the information public as long as they are still investigating the case. And as they said previously, the can take several months. 

All I can say is stay calm and expect the best outcome if you have nothing to hide. That's all I can tell you. Have you heard of the proverb: "Justice is slow but sure"? It takes time to prove you did nothing wrong.   

https://imgur.com/a/UhV2KjT

this what the game provider says.

LTc casino can't share their finding because nothing was found and they don't want to pay!!
They are now hiding  the proves for not paying me.


They try to slender me when they are the ones lying and keeping my money , my deposits and my winnings,please help to understand what shall i do as this people aren't honest  and they will trick so many other people.

I truly hope bitcointalk community will warn the rest of the people as it is crystal clear what sort of people are behind LTC casino unless they prove  the community  wrong.


WORDS are failing me!

Good morning Ltc casino rep,

thanks for your reply.
 Could you please share the response of the probability of winning the jackpot?
I have not use an auto spins even once.

I am not sure what is a volatility can u please explain to me what is this?
However i am glad you have responded.

Also in this months have you send all the possible questions and ask all the possible checks or every time  you have asked the game provider what is needed you ask the  for new stuff?

It has been over a month now and i am not getting how come every time the game provider replies to you it seems that new requests are made to them if what you are looking for  is not given.( cheating finding)

At what point you will accept the fact that there was not cheating?

I am telling you that because i did not cheat and it feels the casino is keeping asking further checks because not cheating hasn't been found.
Is the game provider not delivering your requests or you are asking more stuff every time the casino does not find cheating?

I would have thought this last time was going to be the last time, so i need to understand if you will ask more requests to the game provider once they give you what you ask for, or you have ask the game provider all this stuff initially and they never delivered what you ask for at once?

I am not a tech savvy so  i am  not sure what sort of checks should be done but after over a month with the game provider collaborating and not finding anything yet what else will come up next time the game provider will come out with the answers you don't like?

Cheating on my side never occurred and i feel the casino will never accept the findings of the game provider because is not what the casino wants to hear.



Could you please let me know if once you have this answers from the game provider i will finally get paid, or you keeping extra requests in case the casino once again will confirm i did not cheat.

If i was such an haker i wouldn't have wasted way over 15k pf my own money would i?


i have not cheated so i need to be reassured that once the game provider send you the results of your inquiry   i will get my winnings.

Also since the investigation is lasting so long will i be able to withdrawn the month worth of daily withdrawals or for big jackpot winnings u do pay the winnings all together?

Thanks again for your update.

Best regards.

https://imgur.com/a/UhV2KjT


above the game provider reply to my emails after i have send them a copy of your post!!

THE GAME PROVIDER HAS SEND YOU EVERYTHING IS NEEDED!!!!

YOU CLEARLY ARE NOT TELLING THE TRUTH!!!

IF ANYONE IS READING PLEASE HELP TO  KNOW WHAT I DO AS THIS BEHIND ILLEGAL>
 

I AM SO UPSET AS THIS CASINO IS OBVIOUSLY LYING!!

WHY THEY ARE  NOT SHARING THE GAME PROVIDER  FINDINGS ?
BECAUSE THEY WILL HAVE TO PAY ME AS I I'M  NOT THE CHEATER HERE!

TIME  TO COME OUT AND BE HONEST LTC CASINO.
NOT MORE LIES PLEASE.

 

This sounds like some kind of joke, really? this whole time when you contacted the provider had not asked these questions? so all this time what were you waiting for them to answer you? this is looking like you want to buy some time for the user to get tired and give up on this case, if in the real world things worked this way then no one would go to the casino, this is disrespectful to customers, i'm glad i don't use your site, honestly Is very disappointing what I'm reading. I wonder if you were in the OP's shoes how would you feel? days just go by and nothing, you show up later to say nothing. Is very disappointing

Hello, esteemed player and forum members.

At this time I can acknowledge receiving a response from the provider, however there was no information in the response provided other than the probability of winning the jackpot.

We are continuing to investigate and have resubmitted to the provider a number of questions that need to be answered. These include, among others, the following:

- Did the player change the volatility (the slot provides that option)
- If he did, at what points, is there no correlation between jackpots and changes in volatility.
- Whether there were pauses in the game to change volatility (we assume that the mechanical process of changing volatility involves interruptions of autospins function, accordingly, there must be pauses. If there were no pauses, it may indicate the use of specialized prohibited software.

This is only a number of questions, we can not publish others so as not to harm the investigation.

I think it's obvious to everyone that these questions are essential to the investigation.

As soon as we get the answers and complete the investigation, I will report the results immediately.

Thank you for your understanding and patience.

i am not able to send a message.

i have tried endless times to speak with some managers through their chats operators as they don't reply to  emails and the chat operator is always rude and the best days he close the chat as soon they seem my post.

here is how good they are in communicating.

https://imgur.com/a/DQqYX18

The funniest part is that the ltc casino here said i never contacted them, which is not true, not even rough casinos act in such a way.
Its 5 days that they have received the  game provider results, they could share their findings if they are so sure i cheated.
The problem is they can't because i didn't cheat and  it by now it simply feels they don't want to pay.

Even the most skeptical has to agree that this is not right and a players should have some sort of updates.

If I remember correctly what they said in one of their previous posts, all the data will be posted publicly once the investigation ends.

You can send them a PM yourself, unless they have enabled the option not to receive private messages from newbie accounts. I can see that on the Casino.guru discussion, there is a countdown and they still have 2 days (almost 3) to reply. If nothing happens in that time frame, I can send them another message if you want. Don't forget that it's a weekend. Maybe not all of their departments work on Saturdays and Sundays.

God morning LTC Casino,
 its day 5 since the game provider has been sending you the results you have asked for.
Could you please send me some updates?
Also since you are suppose to be the most fair casino in the web would you mind to share their findings in the name of transparency ?
Whoever is reading this post  could you  please notify the LTC casino rep via private message  as the chat operator refuse to help me to get in contact with the management of LTC casino.

Thank you

Good morning LTC casino,

it is now day 3 after the  Game provider sent the extra investigation results to your casino. have you managed to speak with the relevant department?

It has been a months now that the casino has been holding my money , could you please let me know what else is to be investigated since the game provider checked  twice , casino guru checked and in a month time ltc casino had plenty of time to check.

Could you please let me know when my account will be reopen?


Thank you.

Same!!! they never investigated when i have played soooo many hours and lost all my money, all of sudden they find it out of the ordinary that a gambler spend so many hours playing. They are in the gambling industry and they seem surprise, i wonder if this is the reason that they remove the responsible gambling option.

Really hope this ordeal will end soon.

Hopefully you will get your management to pass you the info that the game provider sent to the casino yesterday , the info are 100% been delivered for the second time.

Let's hope this time all this investigations are  enough for the casino for pay the player winnings as it has been a month now.

Sometime us player do win, yes the casino wins all the time but miracles happens too.

This is my first time in my life and i am very happy!

I have played more than 20 hours in a row on stake.com and I can show bet history if needed, more than 25k spins done by touching the phone. It is not out of ordinary when you are addicted, I have done 12 hours in a row this month when I got the monthly bonus, went from 50$ to 4000$ and withdrew 60$. And for sure you have lots of addicted people so it is a lame excuse.

Playing 16 hours in a row with not a second interruption is out of the ordinary.


I haven't got feedback form relevant department yet. I guess they need some time to check it and reply to the provider. I will post in this thread when I get information.

The game provider said they send what the casino has requested, twice.
hopefully this time it will be enough.


Let's see if they even reply to my post.
So far in a month they totally ignored me and never reply to one email,
Unseen such behavior.

I guess it depends on what type of data and information Wazdan provided to LTC Casino. If it's just raw data with no personal opinions or reviews of your bets, I guess someone from LTC Casino's department has to look over this data to understand what it says. If Wazdan included a comprehensive review and summary of all events that took place in the period the casino requested, it should take a shorter amount of time, I guess. 

Thanks.

Also casino guru rep was sent my game history and they checked it themselves and they did not find anything out of the ordinary, to be honest i am not surprise as i knew nothing dodgy can be found since i wouldn't have a clue , i can barely speak English.
But i am glad another third party proved i did nothing wrong as i understand my word was not enough.

Wonder how long it will take to the casino to pay my winnings as it is now a month on Friday.

That's good news for you. You have passed the first hurdle. LTC Casino should now have the data they requested from Wazdan to be able to check it themselves or at least a status report with the findings.

I will send their casino forum representative a PM to comment on your most recent post and confirm if they have what they asked for. 

What are you talking about? Ltc casino doesn't offer any bonus.. are you just posting for your signature or what?