Topic: LTC CASINO Resolved. - page 16. (Read 20582 times)

Of course, the TOS must be respected, but it takes common sense and feeling and the spirit to resolve customer problems quickly. I wonder:

What is their security team doing all day? Is it so hard for their security team to spend all day investigating this case and get back here quickly with answers?

and if it was in the real world, would they do this kind of disgusting thing? I doubt they would have the courage in the real world to have this kind of behavior

if only this OP problem is taking centuries to resolve, then what if they have a lot of customers with problems?

this is the type of casino people should avoid using

I am not writing here to help anyone or to take sides. I am explaining only to all interested users of that forum and LTC casino that OP agreed for rules in which the casino has 3 months to explain this matter and provide an answer. I understand this user frustratingly, but unfortunately he agreed to such conditions himself, so he will have to understand it and just patiently wait.

You promoting a scam website like 1xbit for few dollars a week.  Because of you victims will lose thaosends . You have no dignity or morals and you come pretending to help the OP.
You are no different than the scammers who pay you few dollars to make you bring victims to them.  Only difference is they are smarter than you get few dollars bring to them victims to steal 1000×more

Have a dignity and some morals then come to advice.  You probably can do anything for few dollars including selling your sister or mother or 3ven your a** (a person with no dignity can do it) if you accept few dollars to bring victims to a Russian scam site.
What a loser.  

As far as I know, the standard response time is one month. 3 months is actually a very long time and I would be very worried and probably nervous if I had to wait so long for an answer. Unfortunately, at the time of registration, you accepted these terms, so I'm afraid you'll just have to accept them.

Is not about caring or not.
Can you imagine if every player who wins a considerable  amount must wait 3 months regardless?
Third parties have already  confirmed  there was not cheating  and the casino obviously does not have any evidence  to support a blocked  account  for 3 months. Try to be in my shoes and see  if you would think this as reasonable.
With a month and half people can discover  even new cures!!!

I fully respected the investigation  till the game  provider anc another third party confirmed  I did not cheat.

If the casino wants to keep my money they will have up update their  investigations they can't  just disappear i am afraid.

Unfortunately  for them I did not cheat so they will be investigating forever if they want to find something that didn't happen.

All is asked is transparency  and so far they have  shown none  since they never even email me to let me know they were blocking my account

How would you call this sortif behaviour  if u didn't  cheat and a casino  takes your mine in silence?

Irs niw 2 weeks that they appear in this site and I have massive doubts they will come bavk as this time they will have to come with evidences and i can oromise you they will find none.

Meantime every player signing  witb them  risk theur deposits  lost and possible  winnings taken with not direct explanation  ,uniesd the players makes it public, then they will reply with a bunch of excuses  but not one sogliole evidence.

I hope u will never have to deal wirh a casino like that !

Of course, such explanatory proceedings should last less than 3 months. However, they have it written down in their terms and conditions and by using their services you have agreed with them. So I'm afraid you just have to respect that they have that right. Unless you don't care.

lol..
up to 3 months not the  whole 3 months for sure.

Anyway I'm  glad some people  are seeing  the truth and supported the flag, probably gamblers and not promoters.

I understand  there will be also people  affilate to this casino and of course they  will stick with them regardless  proves or not.
After a month and half and the casino denying third party  evidenced  that there was not cheating  its obvious  where this is heading.

Also which casino does not acknowledge  the player  via email to even let them know that the account is blocked  and an investigation  will be done?

They reply to my post publicly  because they wanted to protect their reputation  but they didn't  acknowledge  me once .

Maybe this is the way the casinos you normally deal with and promote but normal casino do  communicate  with players privately and this  casino doesn't.

Fact.
Btw another forum  is going to remove their score because  they stopped  communicating,  so it is indeed  your opinion that the casino is acting fairly.

Everyone has the right to have an opinion about this and may suspect that the casino is behaving unfairly, but the quote you provided does indeed indicate that they have 3 months to respond and are not really required to be reminded of this on Bitcointalk. You may like it or not, but the casino follows their ToS.

LTC casino has blocked your account based on their anti-fraud policy of their terms. They have suspected that you used some wrong method to win the jackpots at Wazdan slot. Their terms says

So, they have the rights to take up to 3 months to complete the investigation. But their silence and ignorance is questionable now. I lose my temper if a casino delay my withdrawal for several hours without any reason. If you haven't done anything wrong in the game then I know how you are feeling now. I have supported your flag and left a negative feedback to LTC Casino.

Thank you for supporting the flag and speaking up the truth.
So many people have seen the post and many more  added a comment yet only few left a negative comment on their  feedback section or supported the flag.
The flag can be removed and I will remove it if the casino appears  and shows the evidence  and share the official statement of The game provider.
This money has been taken unlawfully and all the evidence  proves I did not cheat.
Someone said that my case was similar to the felix case and i have checked the felix case and it was solved much faster and the casino shared the official statemtent because worked on their favour.
In this instance they refuse becaue i did not cheat and of course  sharing  it will only prove  they just dont  pay winners.

I hope more people will support the flag till the casino comes out clean, u can clearly  see they have gone silent and this is not
like an honest  casino  deals with.

But regardless of what will happened we have learned that Any winners will go through  this diabolical  procedure ,can u imagine  of any winners has to wait 3 months to get paid?
And by now I truly doubt they will pay as they seems gone with my  over 15k deposits and 1496Ltc winnings.

Let's  stop them please.

It's very sad how they are dealing with this issue, I honestly thought they would resolve this issue very soon but from what I see it will still go on for many months that's why I left negative feedback on LTC CASINO account and supported the banner you created, I will remove negative feedback once this issue is resolved.

OP stay calm and don't let this problem destroy you


you and the whole community can leave negative feedback on the LTC CASINO account and you can also support the flag, when people have the courage this kind of things will hardly happen here on the forum. unfortunately people think that: "I'm not from DT so I won't leave negative feedback" or: "It's not my problem so I won't support the flag". people have this thought

there's really nothing you or we can do at this point other than wait. they don't have a license so you can bring this issue up to their license provider. perhaps you can try and find out which forums/platforms they have posted and try posting this issue there too. but then again even doing that won't guarantee that you'll get your money or them be more responsive about the issue.

THE Casino has gone totally silent even with Casino guru


https://imgur.com/a/T6Q5igs

Can anyone please  advice on what to do beside waiting?
At this point  for the good of the community  people should stick together and prevent  other gamblers  to even  consider  this casino.

I had faith i have lost it all.
heartbroken and upset that people like that exists.

The casino states up to 3 months for investigations, obviously  they are milking  it to the max time  in order to justify  not playing a player their winnings.

The refused the game  provider  checks,  casino  guru will be lower their reputable  casino score in 2 days time as the casino hasn't  replied  over two weeks.
They also check my game history  and Ltc casino  refuses the fact  that there was not cheating.

They keep not paying  me without evidence.
They compared  my case to the Booming games  case but they posted their statements  as soon  they got it because  it stated there was cheating, but posting Wadzan official  statemtent  will show the casino is holding my money  with not reasons.

Can u all imagine if they do that to everyone  who wins a decent  win?

I beg everyone  to support my flag and leave a negative  comment,  its clear  the casino doesn't  care about their reputation  but at least as gambling  community  we can prevent  this casino to act so despicably  with other players.

They never ,ever even send me one email to explain and they only acknowledge  me to protect their  name and now that they
can't  prove their lame accusations  they have disappeared.

Pls pls pls support the red flag and leave a negative  comment, maybe they will come to their senses.

 scammer profile  : https://bitcointalk.org/index.php?action=trust;u=3408346

On 31st March, LTCcasino responded on their ANN and asked us to not discuss this matter on their thread since this matter already has a separate thread. Since then, they didn't post a single response here or in their ANN thread. I am not sure how long a player can tolerate this kind of behavior from a professional casino. They ask for three months to complete an investigation that doesn't make sense to me. But, since it is in their policy. Let's give them a favor. But, not responding to their customers is unprofessional. Their silence smelled so weird. Scammy

Thamk you!
I have open a flag if u would like to support it, hopefully more OP will leave negative support and support the flag.
The casino has now now become unresponsive but they  keep taking people's money.

It really feels now that not having any proves they will  try to let this scam to  be forgotten anf keep going.
They do not have lots of big winners as the games don't really payout, so they can keep going for a while, I wa a unlucky lucky one who a lifetime  winning im thw worst possible casino ever!

I will  not stop tough and raise awareness till as many people will know this casino it is what  is.

Feedback left.  I should've left it sooner.  No excuse for how they're handling the situation.

BTC

The casino has been totally silence for two weeks since they recieved the official statemtent from the game provider.

Casino guru will close the case as unresolved in 3 days time as Ltc casino has stopped communicating  because obviously they haven't  got any proves  and they will use this fetiocus t&c to do to others what they have done to me.I just wish bitcointalk community  would  support my flag and make sure this casino will stop doing to people  what they  are doing to me.
please  read below the comments  from Casino guru reps ,which they have bene studying the case for ove a month now..


https://imgur.com/a/NMHKBlo


Shame on Ltc Casino because they have lost all my respect now, keeping my deposits and my winnings.

I am.appalled.

I agree with you that the user should be patient to get a result either good or bad. Hopefully think that result will be good as the casino already received one message from the provider and soon they will be more clarified. And I think they will inform us on the forum about the incident. If they cant provide information then obviously there is something wrong.

just be patient and don't give up like i said they only have two options so be patient they are a casino and i doubt they will want to ruin their reputation they are trying to conquer here so let's wait and see what they will say, because they will have to come and say something, they won't be silent forever