The issue is that MinerEU promise one thing, then something comes up, and then something else comes up. They barely reply to emails, and when they do they don't give satisfactory answers. The website says items are in stock in the UK, when they aren't. They promise mining compensation but it doesn't arrive. etc. etc.
This time, they have answered me quickly. I asked them for explanations and possible reimbursement. And They say yes, but you feel that there are delays with the new "A2MINI". And if I want I can request a refund with no problems.
Now I do?
![Angry](https://bitcointalk.org/Smileys/default/angry.gif)
Hopefully they don't want to refund you with the same amount of BTC as you sent them.
When there is no good news the beginning of next week I will go for a refund and get the A2Mini somewhere else.
Their mining to compensate us is also bogus, this afternoon I told them that the miner is dead, they promised to restart it, and now many hours later it is still dead.
They probably sold it to somebody.