MinerEU.com 850USD THunderX3 80 USD Blizzard , 4*Blizzard @ 60 USD each - page 40.

JoostB

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Quote from: nooneon on June 10, 2014, 08:20:36 AM

Quote from: JoostB on June 10, 2014, 08:17:31 AM

Maybe your mails disappear in their spam filter. You can also try to send them a PM.

I always write to all three contacts...
About the pm in this forum... I think that it's not necessary a message... my posts are enough.

Yes, but a PM can go to a different (private) email address we don't know about.
And I haven't seen them very often online lately.

nooneon

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Quote from: JoostB on June 10, 2014, 08:17:31 AM

Maybe your mails disappear in their spam filter. You can also try to send them a PM.

I always write to all three contacts...
About the pm in this forum... I think that it's not necessary a message... my posts are enough.

VictorBC

member

Activity: 88

Merit: 10

Very strange, yes. To me always answered all emails. Although it is also true that some days ago that not post messages on the forum.

Victor.

JoostB

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Activity: 391

Merit: 250

Quote from: nooneon on June 10, 2014, 07:39:05 AM

Quote from: JoostB on June 10, 2014, 04:44:52 AM

Quote from: nooneon on June 10, 2014, 03:48:46 AM

I paid ten days ago. Minereu.com send me the tracking number six days ago, but it does not work.

I have written many mails, but NO solution at all.

It probably means the item you ordered is not in stock.

I don't think so because I have bought a Gridseed Blade at the best price (for them) 860$ (960-100), one week before the new price.

They still don't answer to my emails.

Yeah that is very strange. I sent an email yesterday evening and got a reply from Nancy this morning at 11.15 MET.
They have at least 3 email adresses: contactus, support and admin, I always use [email protected]
Maybe your emails disappear in their spam filter. You can also try to send them a PM.

nooneon

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Quote from: JoostB on June 10, 2014, 04:44:52 AM

Quote from: nooneon on June 10, 2014, 03:48:46 AM

I paid ten days ago. Minereu.com send me the tracking number six days ago, but it does not work.

I have written many mails, but NO solution at all.

It probably means the item you ordered is not in stock.

I don't think so because I have bought a Gridseed Blade at the best price (for them) 860$ (960-100), one week before the new price.

They still don't answer to my emails.

VictorBC

member

Activity: 88

Merit: 10

Correct!!

To my, I have been told that it returned in bitcoins. I think they are professional and meet what they say. I hope so. Roll Eyes

Regards.

Victor.

JoostB

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Activity: 391

Merit: 250

Thanks for the info! I hope they will compensate us for the lost mining time.
Each day delay we lose something like $30,- mining reward.

VictorBC

member

Activity: 88

Merit: 10

I did buy a A2MINI two days ago, and on Sunday they sent me an email, telling. who detected the A2MINI have problems, mainly with the power supplies, and have returned to manufacture. They are waiting to receive the new A2MINI for shipments.

They say they believe that next week, from Tuesday 17th. Also say they will reward the loss of the mining of these days. Do not know if it's true.

The Friday, I asked them if they had stock, because I did not want to have my money waiting many days. And now They come with this. Sad

I hope it is resolved soon. And all our machines received. And may we be compensated by this mistake.

Thank you.

Victor.

JoostB

sr. member

Activity: 391

Merit: 250

Just got a message that A2Mini will not be shipped before the beginning of next week due to some quality problem. Huh

Well we just have to be patient then.

I asked for some discount or a small refund to compensate, I wonder how they will react.

james42

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Activity: 434

Merit: 250

+1 (apart from the flying bit, I can just drive) :-)

JoostB

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Activity: 391

Merit: 250

Quote from: nooneon on June 10, 2014, 03:48:46 AM

I paid ten days ago. Minereu.com send me the tracking number six days ago, but it does not work.

I have written many mails, but NO solution at all.

It probably means the item you ordered is not in stock.

Their customer care is not what it should be.
When you want to buy something they are fast with their response, but if there is a problem it can take days.

I hope the A2Mini I ordered will be shipped today, because I don't want to fly to London to pay them a visit.

james42

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They are in a swanky new building in Canary Wharf in London

JPS2K5

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Quote from: james42 on June 10, 2014, 03:59:50 AM

That's bad. They could do with working on their customer care

Yep.. very inconsistent with responses and response time. And I'm not buying it that it's because they are busy.

james42

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Activity: 434

Merit: 250

That's bad. They could do with working on their customer care

nooneon

full member

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Customers care VERY VERY BAD!!!

I paid ten days ago. Minereu.com send me the tracking number six days ago, but it does not work.

I have written many mails, but NO solution at all.

This is the tracking number
http://www.interlinkexpress.com/tracking/trackingSearch.do?search.searchType=0&appmode=guest&search.parcelNumber=6029648152

This is the email confirmation

http://imgur.com/rC4YSAr

Also they have promised to refund about 200$... but obviously til now I have not received a cent.

TOC TOC... is there anybody out there? Were my money good enough?

JPS2K5

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Quote from: JoostB on June 10, 2014, 12:33:12 AM

Quote from: JPS2K5 on June 09, 2014, 05:32:26 PM

Quote from: JoostB on June 09, 2014, 05:30:04 PM

Maybe you can try to unplug the 12V and SPI connectors from the blades to see if the PSU will run without the blades connected.
When it is only the PSU that failed and smells, I would expect the blades to be fine.
Switched PSU's almost never put an over voltage on the circuitry when they fail.

No, they both smell. I'm in computer repair services, I know how to analyse this stuff Tongue

Probably the blade failed and it blew the PSU with it.

Sad to hear this. I hope it is still covered under warranty.
It seams the factory gives 6 months but MinerEU only 2 weeks???

Well ye, I've only had it for a week. Doesn't look good for the future though. The quality for the newer batch is way less than from the 1st batch, so I kinda feel screwed already.

As it stands they will refund me for a PSU so I can get one myself, wich is good. Still need to hear back about the blade.

JoostB

sr. member

Activity: 391

Merit: 250

Last time my parcel went by car from London to Birmingham and stood there for 2 day's before it was sent to Holland.

TCM

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Activity: 251

Merit: 250

Quote from: JoostB on June 10, 2014, 01:35:36 AM

On my last order I used DPD Classic. Classic or Express, for my country (NL) it hardly makes any difference.
And yesterday it was an holiday, so nothing happened.

I used DPD Express as well, since DPD Normal and Express were the only options. No idea what's with this Interlink. I was supposing this is the DPD counterpart in .uk or something.

Yeah, we had holiday, too, but the Brits don't AFAIK. So I was expecting at least a pickup and movement on the .uk side. If Express is paid, Express should happen. Otherwise, it shouldn't be offered.

JoostB

sr. member

Activity: 391

Merit: 250

Quote from: TCM on June 09, 2014, 08:40:25 PM

Man, Interlink Express must be some real lazy asses, being "Express" and costing over $50 shipping, you know.

Or maybe they really are "expecting my parcel" for the whole day now and someone else is the lazy ass? Why am I paying express again?

On my last order I used DPD Classic. Classic or Express, for my country (NL) it hardly makes any difference.
Yesterday was an holiday, so nothing happened.

B.t.w. what happened to the free shipping?

JoostB

sr. member

Activity: 391

Merit: 250

Quote from: JPS2K5 on June 09, 2014, 05:32:26 PM

Quote from: JoostB on June 09, 2014, 05:30:04 PM

Maybe you can try to unplug the 12V and SPI connectors from the blades to see if the PSU will run without the blades connected.
When it is only the PSU that failed and smells, I would expect the blades to be fine.
Switched PSU's almost never put an over voltage on the circuitry when they fail.

No, they both smell. I'm in computer repair services, I know how to analyse this stuff Tongue

Probably the blade failed and it blew the PSU with it.

Sad to hear this. I hope it is still covered under warranty.
It seams the factory gives 6 months but MinerEU only 2 weeks???

Topic: MinerEU.com 850USD THunderX3 80 USD Blizzard , 4*Blizzard @ 60 USD each - page 40. (Read 94944 times)