I am yet to hear from anyone representing the team, i contacted their telegram channel and i did not see anyone from the team contacting me, i am yet unable to withdraw the money and i am not seeing anyone else having an issue either as i am the only one complaining about it and hence i am confused about what is going on, i hope i could hear from the team here.
When in doubt send PM's as they at least get sent to an inbox which sometimes gets better recognition. You can try theskillzdatklls as the CEO they can provide you with insight and while they may miss the comment I'm sure they would respond to a PM. I don't follow their TG group or anything so I can't speak much to that. I would probably also include MintDiceSara in the PM. Kudos to you for being patient it's rare to see these days. 
Topic: MintDice Bitcoin Casino - SportsBook & Provably Fair Games - page 19. (Read 35091 times)
I am yet to hear from anyone representing the team, i contacted their telegram channel and i did not see anyone from the team contacting me,
~snip
It's okay, just give them time. It's holidays so obviously they're on vacation or somewhere spending the Christmas or holiday season with their family. They'll refill it as soon as possible, it seems that others haven't posted about this problem and I can't checked it since I'm away from my personal device.
Could you recheck if it's okay now?
I am yet to hear from anyone representing the team, i contacted their telegram channel and i did not see anyone from the team contacting me, i am yet unable to withdraw the money and i am not seeing anyone else having an issue either as i am the only one complaining about it and hence i am confused about what is going on, i hope i could hear from the team here. It's okay, just give them time. It's holidays so obviously they're on vacation or somewhere spending the Christmas or holiday season with their family. They'll refill it as soon as possible, it seems that others haven't posted about this problem and I can't checked it since I'm away from my personal device.
Could you recheck if it's okay now?
Dont underestimate how many people use and prefer mobile to desktop versions. We made that mistake, too, with our site at the beginning. Nowadays its like 15 : 85 in favour of our mobile version, leading to the fact that we ve shifted development resources from the desktop to the mobile version.
No no, that's not my idea, i mean web version should be release before mobile version, because you can still access the web version via your mobile phone with some browsers like chrome, contrary is not. You cannot use a computer to use mobile applications without emulating applications, which will be more difficult and time consuming. But anyway, the mobile version is still needed 
Plus, adding more games means there is a chance of getting more users once again and that is awesome for investors too. All in all those two additions should be following the mobile version development very closely I hope.
but this is the first time i am encountering the issue with withdrawal and more over i could not find a live support team and i was confused on what is happening and i contacted their telegram channel and i did not get any response and hence i thought of posting it here about the situation, i know this is holiday time and i am in a club while i am online which sucks and i guess the team is also having fun like me .
It's okay, just give them time. It's holidays so obviously they're on vacation or somewhere spending the Christmas or holiday season with their family. They'll refill it as soon as possible, it seems that others haven't posted about this problem and I can't checked it since I'm away from my personal device.. Could you recheck if it's okay now?
Ene: I wouldn't sweat it too hard. I've had to wait a few hours before for a larger amount, but have always received same day. I also think it is still morning time for the MintDice team, so they should rectify things once they wake up 
I am not sweating too hard either but this is the first time i am encountering the issue with withdrawal and more over i could not find a live support team and i was confused on what is happening and i contacted their telegram channel and i did not get any response and hence i thought of posting it here about the situation, i know this is holiday time and i am in a club while i am online which sucks and i guess the team is also having fun like me .
Ene: I wouldn't sweat it too hard. I've had to wait a few hours before for a larger amount, but have always received same day. I also think it is still morning time for the MintDice team, so they should rectify things once they wake up
~snip
Possibly,its happening because of holiday time since we know that mintdice is processing all the withdrawals manually.Wait for few more hours hope the transaction will be proceeded.
I too understand that but i posted to get a response from someone about the situation, i contacted them in telegram but i am yet to get a response from anyone and since this is holiday time i am sure the wallet will filled when they are back. Possibly,its happening because of holiday time since we know that mintdice is processing all the withdrawals manually.Wait for few more hours hope the transaction will be proceeded.
I don't think the reasons why he cannog able to withdraw to mintdice is because of the holiday but maybe they have some technical problems and for sure the team of mintdice will fix it fast so just wait and try again later and tell us if it's work.
I do not think that it is a technical issue rather the hot wallet will be empty and since it is holiday season it is taking time to refill that and once they come online they might refill the wallet. Is there any issue with the withdrawal, i am trying to withdraw the amount from my account from morning and still i am not able to withdraw the coins, what is happening, am i the only one facing this issue as i have not seen any notification regarding that anywhere or in the forum.
I am waiting for the response through the telegram support, if there is any other way to contact their support i would like to know.
Possibly,its happening because of holiday time since we know that mintdice is processing all the withdrawals manually.Wait for few more hours hope the transaction will be proceeded.I am waiting for the response through the telegram support, if there is any other way to contact their support i would like to know.
I don't think the reasons why he cannog able to withdraw to mintdice is because of the holiday but maybe they have some technical problems and for sure the team of mintdice will fix it fast so just wait and try again later and tell us if it's work.
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Is there any issue with the withdrawal, i am trying to withdraw the amount from my account from morning and still i am not able to withdraw the coins, what is happening, am i the only one facing this issue as i have not seen any notification regarding that anywhere or in the forum.
I am waiting for the response through the telegram support, if there is any other way to contact their support i would like to know.
Possibly,its happening because of holiday time since we know that mintdice is processing all the withdrawals manually.Wait for few more hours hope the transaction will be proceeded. I am waiting for the response through the telegram support, if there is any other way to contact their support i would like to know.
Is there any issue with the withdrawal, i am trying to withdraw the amount from my account from morning and still i am not able to withdraw the coins, what is happening, am i the only one facing this issue as i have not seen any notification regarding that anywhere or in the forum.
I am waiting for the response through the telegram support, if there is any other way to contact their support i would like to know.
I am waiting for the response through the telegram support, if there is any other way to contact their support i would like to know.
I think it is just something to meet the needs of the user to the fullest. You know, each customer has a different interest, while you can't prioritize one customer over the other. So it is best to meet the requirements of all. It can be difficult, but by prioritizing one request first, other requests can be made in the future. And obviously, the web version is always preferred over the mobile application.
About half of the traffic that enters MintDice is mobile traffic. So it's definitely important. Now how important mobile traffic is relative to desktop traffic is an entirely different discussion in and of itself. But either way, it's a problem we are taking very seriously that we hope to have a good answer to as soon as we can get it all developed.
I mean I know many of the big places don't have a proper app or a mobile version and they are bigger than mintdice (for now, mintdice keeps growing while they stay the same) and if that is the case the mobile version could help mintdice get much more people to gamble here since the other "big" places lacks the effort for the mobile versions of their games. In any case, I love how theskillzdatklls cares about what people want, one of the most important things from a casino.
Dont underestimate how many people use and prefer mobile to desktop versions. We made that mistake, too, with our site at the beginning. Nowadays its like 15 : 85 in favour of our mobile version, leading to the fact that we ve shifted development resources from the desktop to the mobile version.
No no, that's not my idea, i mean web version should be release before mobile version, because you can still access the web version via your mobile phone with some browsers like chrome, contrary is not. You cannot use a computer to use mobile applications without emulating applications, which will be more difficult and time consuming. But anyway, the mobile version is still needed However, if you build a website that is like a kongregate game just to give an example, mobile people will play their own games, kongregate people will play on PC (requires flash too) that is just one thing I can think of, there must be a million reasons why one website is mainly PC and not mobile, definitely plausible. Mintdice apparently have a lot of mobile users so I understand why they are moving some sources to mobile.
No no, that's not my idea, i mean web version should be release before mobile version, because you can still access the web version via your mobile phone with some browsers like chrome, contrary is not.
Ok got it, we are in the same boat
I honestly didn't know the half of the traffic came from mobile phones, if that is the case then a mobile phone app or at least the optimized to mobile version of the PC version is a very very important thing to deal with. I was thinking mobile must be something like 10% of the total visitors, not half of it. Is this the same rate for all websites?
I think so, yes. Mobile versions become more and more important. The younger your visitors are the more likely it is that they use their phone to access your site. This is very important to keep in mind if you want to expand your business, too. You should make it as easy as possible for consumers to visit your site, an enhanced mobile version of your site is therefore mandatory.
Dont underestimate how many people use and prefer mobile to desktop versions. We made that mistake, too, with our site at the beginning. Nowadays its like 15 : 85 in favour of our mobile version, leading to the fact that we ve shifted development resources from the desktop to the mobile version.
No no, that's not my idea, i mean web version should be release before mobile version, because you can still access the web version via your mobile phone with some browsers like chrome, contrary is not. You cannot use a computer to use mobile applications without emulating applications, which will be more difficult and time consuming. But anyway, the mobile version is still needed I think it is just something to meet the needs of the user to the fullest. You know, each customer has a different interest, while you can't prioritize one customer over the other. So it is best to meet the requirements of all. It can be difficult, but by prioritizing one request first, other requests can be made in the future. And obviously, the web version is always preferred over the mobile application.
About half of the traffic that enters MintDice is mobile traffic. So it's definitely important. Now how important mobile traffic is relative to desktop traffic is an entirely different discussion in and of itself. But either way, it's a problem we are taking very seriously that we hope to have a good answer to as soon as we can get it all developed.
I mean I know many of the big places don't have a proper app or a mobile version and they are bigger than mintdice (for now, mintdice keeps growing while they stay the same) and if that is the case the mobile version could help mintdice get much more people to gamble here since the other "big" places lacks the effort for the mobile versions of their games. In any case, I love how theskillzdatklls cares about what people want, one of the most important things from a casino.
I remember back when I was using websites that had this one common bankroll, I don't remember the name right now but there was one website that wasn't a casino but they were basically a bankroll and there was a lot of casinos backed by that website.
That website literally didn't responded to whatever feedback they got from the customers and even investors and now they are gone and nobody uses them anymore. Some casino owners do not realize how important feedbacks are, if people want something and you don't listen they will end up not caring about your website and move to a place that actually listens to them and slowly you will die.
Even stake which is one of the biggest if not the biggest casino doesn't care about their customers too much so there is always same amount of people there but the newer ones like mintdice keeps growing.
That website literally didn't responded to whatever feedback they got from the customers and even investors and now they are gone and nobody uses them anymore. Some casino owners do not realize how important feedbacks are, if people want something and you don't listen they will end up not caring about your website and move to a place that actually listens to them and slowly you will die.
Even stake which is one of the biggest if not the biggest casino doesn't care about their customers too much so there is always same amount of people there but the newer ones like mintdice keeps growing.
It is still something requested and there should be one just because to service those who want it but it won't suddenly change the user numbers, it won't be something like "oh we have 50 active users on average and with app we became 100" type of deal, it would be more like 50 to 60 at most if you ask me.
I think it is just something to meet the needs of the user to the fullest. You know, each customer has a different interest, while you can't prioritize one customer over the other. So it is best to meet the requirements of all. It can be difficult, but by prioritizing one request first, other requests can be made in the future. And obviously, the web version is always preferred over the mobile application.
It is still something requested and there should be one just because to service those who want it but it won't suddenly change the user numbers, it won't be something like "oh we have 50 active users on average and with app we became 100" type of deal, it would be more like 50 to 60 at most if you ask me.
I think it is just something to meet the needs of the user to the fullest. You know, each customer has a different interest, while you can't prioritize one customer over the other. So it is best to meet the requirements of all. It can be difficult, but by prioritizing one request first, other requests can be made in the future. And obviously, the web version is always preferred over the mobile application.
About half of the traffic that enters MintDice is mobile traffic. So it's definitely important. Now how important mobile traffic is relative to desktop traffic is an entirely different discussion in and of itself. But either way, it's a problem we are taking very seriously that we hope to have a good answer to as soon as we can get it all developed.
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