I think to start with they need to start answering emails. That's a huge issue. Communication as I have said has always been their worst problem. Most of their issues stem from the lack of communication.
Really? Would you rather buy from Bitmain who doesn't communicate but always delivers, or BFL who communicates but never delivers?
Ok let me make this retard proof.....
I think
TO START WITH they need to
START ANSWERING EMAILS. That's a HUGE issue. Communication as I have said has always been their
WORST problem. Most of their
ISSUES stem from the lack of communication....
To break that down and make it completely idiot proof.....They have
ALOT of issues. Communication is the start. Non-delivery is a huge one but without knowing WHY they are behind they leave themselves open to alot of the shit that they get here. And rightly so. They dropped the ball and never picked it up. Communication REAL communication is what it will take to START to right this boat.
And as a bitmain customer myself, they do communicate. Just not via this forum as much. They address all customer concerns via email. So they do an excellent job IMO. AMT however WHEN they communicate, they drop the ball. Consistently. Overpromise and under (or never) deliver.
I hope this clears up the point. I would MUCH rather be doing business with Bitmain (and I am) than AMT at this point. The point is under the circumstances communication is what they need to fix first seeing as there are obvious delays.