Topic: Off-Topic - page 100. (Read 384416 times)

Well said.

Sure, problem is either they do nothing or they don't tell us which are both unacceptable.
I am not a noob and knew the risks but I don't accept the pathetic stance in me, TH and all of it's customers. That and lack of communication/cooperation is that pisses me off!

Believe me I give shit about the 3K I might never break even, I just won't stay being beaten and not hit back..

Yes, you are correct that they have consistently stated delivery would be 2 weeks after they get the chips.  That is great and I trust they will, but if that is all they can give us, I find it hard to believe that anyone (customers) finds that acceptable.  Do you?  If so, I'm having a hard time swallowing that is all they are going to give us.  I am not trying to be flippant, but could you help me understand why you believe that the frequency and quality of their communications thus far has been acceptable?

I don't think keeping us (customers) informed is asking too much.  TH, let us know what you are working on... if you are not working on anything, let us know... maybe someone here can come up with something for you to work on that will get the situation a small step closer to being beneficial to all.  If nothing else, I think the communication from TH would calm the anxious chatter in the thread and be a welcome distraction from the chip dilemma.

I am not trying to bitch at TH for not getting the chips yet, but I do feel it would be beneficial to all to receive more frequent communication from TH.  I expect it would quiet the noise and let people focus on things besides waiting for the next tidbit of information from TH.  If TH continues with their silence, I expect the thread will continue to speculate, bitch, and work into a full-fledged frenzy.

Demanding does not generally get good results.  Negotiating might though...

Read the link about Avalon news, I will submit btc too for legal action.
Many people it seems who like taking it in their ass...

Terrahash is in no better position to demand something of YiFu than you are.  Why not take up your demands with YiFu yourself?  I'm certain your demands will be just as effective as everyone else's have been to date.

Are you taking any drugs?

Not sure I understand you but I am sure you are not one of those who will just accept losing money without doing something.

TH should DEMAND double chips from Avalon as compensation, pass them free to us with the additional costs for PCBs etc half the cost (for anyone interested). In case Avalon rejects this I DEMAND as a customer legal action from TH against them.
Shit got serious, I am angry and I expect everyone to start behaving professionally and responsible from now on...

Fine, but TerraHash needs to be seeking some remedial compensation for Avalon not fulfilling their contract obligation. Maybe TH falsely thinks it has no obligation to it customers at the moment because of some terms and conditions it wrote on it site.

https://bitcointalksearch.org/topic/m.2926631

"We tried, however, to do our best to make everyone happy even if the fault is not ours, we understand that many people have invested great amount of personal money and that's why we're trying our best to make a plan B possible where we will, should the worst happen, upgrade everybody to a newer generation device based on Bitfury chips, this is something that I hope you realise isn't obvious."

Terrahash has always stated that deliveries would begin two weeks after chips are received.  Anyone bitching about them not delivering might want to remember that - it was one of the conditions of purchase.  You get to start complaining two weeks after they've received chips. 

YiFu is the problem here, not Terrahash.  Are daily updates of "Nope.  No chips yet" really going to be very useful?

Seems he has time to revise firmware but not update customers?! Luckily my Little Single came today (oct 2012 order), and with current difficulty shooting thru the roof, I have no choice at the point considering well be lucky to see anything shipped before labor day weekend.

Regarding consistent updates, I couldn't agree more.  Although daily may be a bit much, consistent weekly updates would be quite informative.  They already have the setup in place with their blog updates w/ emails. 

Although everyone has different thoughts on the approach, for me personally, no information ranks at the bottom.  I would much rather have disastrous information upfront so I can understand, provide professional input, assist, and/or move on.

I can understand that.  For me, it is about a 25 minute drive with no traffic.  Just wanted to get a feel for how everything was progressing, and their revised business plans.  Would much prefer a phone call or email however, and left another email seeing if there was a good time I could schedule with them to drop by so I don't miss them again.

Curious also to see what plans are for the midterm or even worse case scenario, where chips are not received in another couple months.  Feel it would be prudent to disclose them soon so everyone would be on the same page.

I would respect TH more and be more comfortable knowing what is going on, rather than the silence.  If it is bad, let us know... don't keep us hanging.  Yes we know the chips are not there and there is "nothing you (TH) can do about it"... Well, there is, you can take suggestions from the forum, or at least respond to the suggestions with reasons why they won't work so we all understand.  You (TH) can also communicate what you do know... if you only know what you have communicated via this forum, your support site/website, etc., you should be a little embarrassed that you don't have more to share with your customers/supporters, or at least explain what you are doing to get answers.  You should consider being more open to taking help and ideas from the forum to find a solution that is in everyone's best interest.  There are a lot of very motivated smart people here that can help if you let them.

It occurred to me that TH may not be posting much to this thread as it is a bit muddy.  Terrahash, maybe you should do daily/bi-daily updates on your site or this forum or other forum(s) to let us (your customers) know what is going on... albeit not much change.  That way you can control the chatter on each (daily/bi-daily) thread update?  Work with us here, give us something.  Do you like it when you are kept in the dark?  Especially when it involves many thousands of dollars! In the end, most miners are probably in this for themselves, but we have all come together in some fashion to support the work of TH (and many others) in getting miners.  Terrahash, I believe you have an obligation to share as much as possible about what you are doing that is in everyone's best interest.  Please to do the right thing.

Exactly, they should be trying to hold them accountable and work out a compensation agreement. But there is absolutely no word that they are doing anything but sitting around. They are obviously keeping silent because the facts are things people don't want to hear.

http://thegenesisblock.com/800000-avalon-asic-bitcoin-mining-chips-expected-over-next-month/

It gets harder every day to see any positive/optimistic outcome from the chip fiasco.  I have been a little encouraged by the recent increase in BTC price, but unless it keeps climbing...

At this point is there any way for Terrahash to reject or sell the gen 1 chips from Avalon and find a batch of gen 2 chips from any other chip manufacturer?  Rather than get a miner that will barely crank out any BTC in 30+ days from now (best case scenario?), I would be OK waiting a few months to get a significantly faster chip, or even a reduced number of chips, or whatever will out perform what TH is currently expecting from Avalon.  TH needs to hold Avalon accountable and get chips yesterday, or get a refund, or get one of the first orders of a wicked fast gen 2 chip.

Terrahash, can you please communicate more with your customers via the forum or your support site?  Your silence is unnerving, and a bit rude considering all the trust/faith your customers have given Terrahash just on your word.  A lot of people chose to support Terrahash and allowed you (I believe by your own admission) to purchase hardware with the expectation of a mid August delivery.  Yes we knew the risk, but as this is a dynamic environment/situation, and rumors, etc. fly fast, it would be better for everyone (your customers) to know more about what Terrahash is doing, and how it is in our (your customers) best interest.  Silence is not acceptable.  Please engage in dialog with the customers that ask direct questions on the forum so all can be informed, and please answer to the best of your ability ALL the questions, not just the easy/quick one line responses.  Thank you!

Amir also was not nervous saying he had obtained extra early batch chips when they were super hot and everyone wanted in.  Of which he said he had proof he had purchased.  Then announces he has had some magic clause with his seller and was able to get out of the higher price....... wish he would have posted who was willing to promise TH early batch chips and get no payment, and be so generous on their conditions.  

I will bet that within 10 they DONT get chips.  Only thing i think they are trying to do is find a way to come out with some sort of smokescreen news and re-open preorders.  And even if they did get chips unless i missed something they have not even used their sample chips to make a current board that isn't throwing up big HW errors and hashing at expected rate.

What do they do currently when they are in the office?   Does he have some sweet game setups or huge tv to watch as not a whole lot gets done including announcements from TH anymore.  Some of us can remember at the first how much communication there was when preorders were open....

Out of curiosity, when did your friend visit the office?  I dropped by on Tuesday around 1pm and it was completely dark.  I grabbed a late lunch, and dropped by again around 3:30pm with the same result.  I did inform them I would drop by with a support ticket and email.   Just wanted to chat with them about my order.  I'll try again tomorrow.

You would think however, that with the chip delay however unfortunate, would create a deluge of time to respond to tickets, threads, etc.

-JC