Hello terrahash
I was just wonderring if you have made any progress on finding some earlier avalon chip shipments.
Topic: Off-Topic - page 101. (Read 384416 times)
I would be very interested to know if anyone has actually got a response to a support ticket at all in the last few weeks/months?
I used to get responses from them, untill they created this 'support ticket' nonsense!
I have asked a few important questions, not regarding refund and have not had a single reply to several attempts??!!
I used to get responses from them, untill they created this 'support ticket' nonsense!
I have asked a few important questions, not regarding refund and have not had a single reply to several attempts??!!
I've brought this up many times, I don't know of many that have gotten responses. I'd say any, but I'm sure when they first implemented, they must have answered some.
There had been an uncomfortable silence from TerraHash. Being that we have a pretty serious investment made, my partner physically visited their office today.
I had been pretty concerned because I found a dark office with locked doors on my first trip. I guess thats what I get for showing up unannounced.
Regardless, I'd like to share with everyone that Amir was at the office. My partner said that there were many more component boxes than the photo we had seen. He said boxes were stacked from floor to ceiling lining the walls. Amir didn't appear nervous by any means. He felt that the chips should be arriving within 10 days based on other people's avalon arrival/order dates.
I just felt that it was important that people know that there are some physical humans there despite the silence. Not everyone is close enough to conveniently drop in.
I had been pretty concerned because I found a dark office with locked doors on my first trip. I guess thats what I get for showing up unannounced.
Regardless, I'd like to share with everyone that Amir was at the office. My partner said that there were many more component boxes than the photo we had seen. He said boxes were stacked from floor to ceiling lining the walls. Amir didn't appear nervous by any means. He felt that the chips should be arriving within 10 days based on other people's avalon arrival/order dates.
I just felt that it was important that people know that there are some physical humans there despite the silence. Not everyone is close enough to conveniently drop in.
+1
lets just redirect our brain powers in pushing terrahash for answers...
Where are these overdue promised items:
1. Pictures of the DX Mini
2. Picture of a completed Klondike 16 w/ heat sink
3. Hashing rate reaching promised rate (not prototype.. i'd expect terrahash to have this down by now hopefully)
4. Invoice/POs of all components
5. Project timing for each step (project management style)
We will all rest better and be more willing to wait when we see those listed.
Otherwise, we feel like we need a refund. Simply because you've over promised and under delivered so far.
Time to rectify the Public Relations trajectory if you want repeat customers.
Terrahash, You dont have a product problem (crossing my fingers), you have a relationship problem with your customers.
Where are these overdue promised items:
1. Pictures of the DX Mini
2. Picture of a completed Klondike 16 w/ heat sink
3. Hashing rate reaching promised rate (not prototype.. i'd expect terrahash to have this down by now hopefully)
4. Invoice/POs of all components
5. Project timing for each step (project management style)
We will all rest better and be more willing to wait when we see those listed.
Otherwise, we feel like we need a refund. Simply because you've over promised and under delivered so far.
Time to rectify the Public Relations trajectory if you want repeat customers.
Terrahash, You dont have a product problem (crossing my fingers), you have a relationship problem with your customers.
We're back to this again? It's only been a few weeks and we're back to demanding proof of things??
We have seen their chip orders, seen them basically get endorsed by BKKcoins, seen them get their board hashing, seen their offices, and seen them take a regular part in the forum. Now you are saying you need to see POs for parts, finished boards (though the chips aren't here yet), and their project management plan? I think Terrahash has provided everything we need to see to know that they are legitimate. Do you need to see their credit card statements and home utility bills too? I'm with Joe on this, we just need to know when the chips arrive. That is all that matters. That is not something TH can control. Everyone is waiting for Yifu to send the chips. I would recommend reading this entire thread and spare us the fear mongering. This is the same garbage we see on other threads.... we need to see proof of.... you name it.
When I managed forex accounts I always told my clients "do not invest your rent". Don't invest money you can't afford to lose. But, I'll take it one step further, don't invest if you don't have the stomach for it. We all bought pre-orders, which the delivery of said pre-orders had multiple variables. Some of the variables are controlled by our seller, in this case TH. I think they have been working to hold up their end of things. The most important factor, chips, are not in their control. I don't think showing us a PO for pcbs and heatsinks is going to change our circumstances. You'll just demand to see something else next week. I personally verified that TH is legitimate and has the stated number of chips on order. They have contributed to BKK's work on the K16, which can be verified in his thread. I live a little over an hour from TH and have visited them twice. I do not see a need to go there now and check for boxes of heatsinks and pcbs. Even if I did, I'm sure some people would complain about something else and demand proof thereof. Read other threads and you'll see that everyone is upset about Avalon not sending the chips on time. Someone mentioned that only a small group of us are holding our orders? I'm sure the majority of people who ordered are holding their orders. Unless you spend 5-10x the original cost of a board or miner on ebay, you are waiting. Doesn't really matter who you buy from at this point. You could buy 100 asicminer usbs...
I want to note that TH told me that when they bought the 2 additional early May pre-orders (from an individual in the bay area) they did so at a premium. They wanted to make sure that there would be enough chips for all of us to be in the "first batch". I think they have done a lot to try to accommodate us and make sure that we all get what we paid for in a timely manner. Their money is tied up in paying for all of the parts that will complete our boards.
In some ways, I wish they would refund people asking for it, so we could buy your extra boards and be done with your complaining in this thread. nuff said.
Ya know, i appreciated that you went out there and took those videos and showed us the work in progress-klondike unit and I thought "wow! what a swell guy! we are lucky to have members in the community that will make this bitcoin work!". But now I am going through reading your pro-terrahash posts and talking down anyone who has ANY doubts whatsoever, I think I have to re-evaluate that initial misled thought.
I get it, you're not here to make friends.
And yes, I get it, Terrahash is at the mercy of Avalon
And no, I am not interested in arguing with you or trying to bestow the same kindness you've shown me or anyone with doubts and concerns about their orders.
BUT
What I AM interested in, is whether or not Terrahash has performed all the obligations to their customers (less avalon chips) to fulfill the orders.
I cannot fathom why anyone would not welcome this request for common courtesy that we, the customers, are entitled to.
(unless some units were furnished with sample chip shipments received to certain individuals for crowd control perhaps? Like the Nazis provided preferential treatment to certain selected jews to keep them marching into the gas chambers)
Let me put it this way, my gut tells me that terrahash do NOT have everything they need to mass produce our orders simply based on the inconsistencies of their stories, flip flopping, misleading statements, etc they have publicly displayed thus far.
So let me once again invite Terrahash to clear its name in the public forum once and for all.
If Terrahash cannot, please refund all monies owed immediately as you are no where near meeting your obligations EVEN IF Avalon delivers tomorrow.
Therefore Terrahash is breaking the basic premises (not force majeure in this case, like you have suggested) for which we, misled customers, have willingly taken the risk to provide funds and await patiently for months, interest free.
Do you realize there are over 50 components on the board? We did not order everything in one PO, or from one store. And some of the components are in a huge shortage, so we do not want to reveal our sources. POs, Invoices and receipts can be faked. However, our doors are open for anyone who wants to come audit our inventory of components that are already here. We would love to show them the emails/receipts from the heatsink manufacture (again we do not want to reveal our source). Same goes for the cases.
Pics of the DX mini design are coming up soon.
Terrahash, do you have any update on the pictures of the DX Mini design ?
I would be very interested to know if anyone has actually got a response to a support ticket at all in the last few weeks/months?
I used to get responses from them, untill they created this 'support ticket' nonsense!
I have asked a few important questions, not regarding refund and have not had a single reply to several attempts??!!
I used to get responses from them, untill they created this 'support ticket' nonsense!
I have asked a few important questions, not regarding refund and have not had a single reply to several attempts??!!
Great TerraTRASH update!! I appreciate this and think we should all throw more money at this..
-Bitter as shit Consumer
-Bitter as shit Consumer
Not for the DIY community that purchased chips, not for Terrahash, or AlphaHPC, or LSD, or BitCentury, or BKKCoins, or Burnin, or any of the others.. Yifu screwed us all bigtime.
While I didn't touch avalon chips, i feel for those going through this mess. really sucks.
Most of us haven't "Touched Avalon chips" they haven't arrived yet!! LOL..
As far as we know, there is no offer from Avalon for trade-in or refund for chips. Those are only for batch 3 machines. Anyways, some of the customers who wanted to do assembly with us with their chip orders, have informed us that their chips are on the way from Avalon. So, ours shouldn't be that far behind.
In addition to Bitfury we are talking with another very promising Bitcoin ASIC manufacturer. We will update once we have a deal.
The information about trade-in/refund is contained withing the paragraph regarding chip shipment so it should apply. If not it is miss-leading.
Those chips are very, very late while the whole point was acquiring them early.
Everybody knew that those chips' design is inferior to others and _only_ fast delivery made them attractive to invest into.
Now this advantage is gone so I see that the right course of action is insisting on refund from Avalon /or accepting trade-in for next gen.
I know that this might not be aligned with Your benefit, but I really hope you are making efforts to request refund and/or trade in.
The trade-in seems to be best solution since 65nm chips should fit into same/similar boards.
Good example was given by AsicMiner's CEO. When the difficulty risen and price paid for sticks felt too high, he pushed promotional sticks to the market.
Same goes to KNC who, yet has to deliver, but already pledged refunds should the October delivery dates are not met.
Thanks.
Sigh... i hate to be that guy, but man do I want a refund haha
Seriously at this rate, we will get it in 2 months
Seriously at this rate, we will get it in 2 months
https://docs.google.com/spreadsheet/ccc?key=0AiLYkKIHJaIsdHpIaGdUOWRYVUdncTNpNlVKbVhCbEE#gid=0
also,
TH can call DHL at 1-800-225-5345 give them the shipping address and name etc.. to see if anything is incoming.
Never know.
also,
TH can call DHL at 1-800-225-5345 give them the shipping address and name etc.. to see if anything is incoming.
Never know.
Good link,
Another good thread is
https://bitcointalksearch.org/topic/closed-refunds-processavalon-chips-group-buy-order-time-frame-and-deliveries-277198
I was trying to cross check the Google doc and TH's orders, but 10th or 16th is not even on that list. Any thoughts?
They could always purchase some of those orders..... since they announced they never bought some of the chips they said they did at first....
Whats that we will hear from TH chances are about chips ..... nothing..... then one day they will open up pre-orders again!
https://docs.google.com/spreadsheet/ccc?key=0AiLYkKIHJaIsdHpIaGdUOWRYVUdncTNpNlVKbVhCbEE#gid=0
also,
TH can call DHL at 1-800-225-5345 give them the shipping address and name etc.. to see if anything is incoming.
Never know.
also,
TH can call DHL at 1-800-225-5345 give them the shipping address and name etc.. to see if anything is incoming.
Never know.
Good link,
Another good thread is
https://bitcointalksearch.org/topic/closed-refunds-processavalon-chips-group-buy-order-time-frame-and-deliveries-277198
I was trying to cross check the Google doc and TH's orders, but 10th or 16th is not even on that list. Any thoughts?
Hope it's not the address they will ship after they ship everything that's on this list, lol
https://docs.google.com/spreadsheet/ccc?key=0AiLYkKIHJaIsdHpIaGdUOWRYVUdncTNpNlVKbVhCbEE#gid=0
also,
TH can call DHL at 1-800-225-5345 give them the shipping address and name etc.. to see if anything is incoming.
Never know.
also,
TH can call DHL at 1-800-225-5345 give them the shipping address and name etc.. to see if anything is incoming.
Never know.
Good link,
Another good thread is
https://bitcointalksearch.org/topic/closed-refunds-processavalon-chips-group-buy-order-time-frame-and-deliveries-277198
I was trying to cross check the Google doc and TH's orders, but 10th or 16th is not even on that list. Any thoughts?
https://docs.google.com/spreadsheet/ccc?key=0AiLYkKIHJaIsdHpIaGdUOWRYVUdncTNpNlVKbVhCbEE#gid=0
also,
TH can call DHL at 1-800-225-5345 give them the shipping address and name etc.. to see if anything is incoming.
Never know.
also,
TH can call DHL at 1-800-225-5345 give them the shipping address and name etc.. to see if anything is incoming.
Never know.
Good link,
Another good thread is
https://bitcointalksearch.org/topic/closed-refunds-processavalon-chips-group-buy-order-time-frame-and-deliveries-277198
I was trying to cross check the Google doc and TH's orders, but 10th or 16th is not even on that list. Any thoughts?
woohoo! the end is near. My zefir batch 2 has shipped Terrahash take note.
Terrahash take note.
https://docs.google.com/spreadsheet/ccc?key=0AiLYkKIHJaIsdHpIaGdUOWRYVUdncTNpNlVKbVhCbEE#gid=0
also,
TH can call DHL at 1-800-225-5345 give them the shipping address and name etc.. to see if anything is incoming.
Never know.
also,
TH can call DHL at 1-800-225-5345 give them the shipping address and name etc.. to see if anything is incoming.
Never know.
So everyone above Zefir (the person that ordered 200k chips) already received their chips? Does anyone know who the hell ordered 2 million in chips?
https://docs.google.com/spreadsheet/ccc?key=0AiLYkKIHJaIsdHpIaGdUOWRYVUdncTNpNlVKbVhCbEE#gid=0
also,
TH can call DHL at 1-800-225-5345 give them the shipping address and name etc.. to see if anything is incoming.
Never know.
also,
TH can call DHL at 1-800-225-5345 give them the shipping address and name etc.. to see if anything is incoming.
Never know.
Quote
As far as we know, there is no offer from Avalon for trade-in or refund for chips. Those are only for batch 3 machines. Anyways, some of the customers who wanted to do assembly with us with their chip orders, have informed us that their chips are on the way from Avalon. So, ours shouldn't be that far behind.
In addition to Bitfury we are talking with another very promising Bitcoin ASIC manufacturer. We will update once we have a deal.
I wonder where those chips comes from because I don't think all the major chips group buy here has any shipments news so far after zefir batch 1
Good question. No answer. Doesnt it seem convinient?
Bigtimecoin got a tracking number from his chip order dated April 17.
https://bitcointalk.org/index.php?topic=269950.msg2976824;topicseen#new
Quote
As far as we know, there is no offer from Avalon for trade-in or refund for chips. Those are only for batch 3 machines. Anyways, some of the customers who wanted to do assembly with us with their chip orders, have informed us that their chips are on the way from Avalon. So, ours shouldn't be that far behind.
In addition to Bitfury we are talking with another very promising Bitcoin ASIC manufacturer. We will update once we have a deal.
I wonder where those chips comes from because I don't think all the major chips group buy here has any shipments news so far after zefir batch 1
Good question. No answer. Doesnt it seem convinient?
Quote
As far as we know, there is no offer from Avalon for trade-in or refund for chips. Those are only for batch 3 machines. Anyways, some of the customers who wanted to do assembly with us with their chip orders, have informed us that their chips are on the way from Avalon. So, ours shouldn't be that far behind.
In addition to Bitfury we are talking with another very promising Bitcoin ASIC manufacturer. We will update once we have a deal.
I wonder where those chips comes from because I don't think all the major chips group buy here has any shipments news so far after zefir batch 1
As far as we know, there is no offer from Avalon for trade-in or refund for chips. Those are only for batch 3 machines. Anyways, some of the customers who wanted to do assembly with us with their chip orders, have informed us that their chips are on the way from Avalon. So, ours shouldn't be that far behind.
In addition to Bitfury we are talking with another very promising Bitcoin ASIC manufacturer. We will update once we have a deal.
In addition to Bitfury we are talking with another very promising Bitcoin ASIC manufacturer. We will update once we have a deal.
I believe I know who that manufacturer is, I'll be more interested when they offer chips and at what price.
That being said, will you be able to take pictures/video of those customers assembled units once they are done?
My units are hosted with you and I'd very much like to see what a DX-Mini/Large/K64 looks like Assembled.
I'll be picking up my boards in person at TH when they are ready. I can take some extra pics when I'm there.
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