I think they should send us all .25 bitcoin for all of our troubles
I would be satisfied with that.
Topic: Official Newbie BitInstant Support Thread (Active Customer Support) - page 36. (Read 496020 times)
June 14, 2013, 11:48:14 AM
I think they should send us all .25 bitcoin for all of our troubles
I would be satisfied with that.
June 14, 2013, 11:48:02 AM
they should at the very least honor their no charge policy for transactions taking more than 1 hour!!!
June 14, 2013, 11:47:46 AM
I got my email for successful transaction into my blockchain like 20 minutes ago. Maybe it just takes time to appear in blockchain?! IDKK IM SCURRED THIS IS MY FIRST TIME BUYING BITCOINS! All I had to do was put in the receiving blockchain address right?! I know for a fact I put in the right address. GAHH maybe im just freaking out. Must. Calm. Down. BREATH LOL
Give it about another 30-40 mins, yours maybe one of the ones that is taking an hour. If its not there then, we will start hell raising
June 14, 2013, 11:47:05 AM
I got an email stating my transaction was successful. I'll let you guys know when it posts to my wallet.
this is encouraging
From what i am hearing orders are being successful but still were charged the fee by bitinstant! So make everyone wait 3 days, and still charge them a fee...what kind of service is that?
It's most efficient to run through the orders and then sort out fees afterwards, we're also discussing internally how to reward customers for sticking around during the recent problems.
Fee refunds can be issued via a support ticket but we are also likely to run through the list and issue fee refunds for everyone owed one anyway once the backlog is clear.
June 14, 2013, 11:46:25 AM
My was into my mt gox acct and it's there, just bought coin, but they kept their fee.
Yea, my email showed the amount minus their fee. Whats up with that? Do I have to file another ticket?
I think they should send us all .25 bitcoin for all of our troubles
June 14, 2013, 11:46:19 AM
just got an email for 1 of 2 transactions. says completed 26 min ago. no coins.
June 14, 2013, 11:46:04 AM
I went straight to bitcoin address, that could be the delay. Usually takes a hour to transfer that way.
June 14, 2013, 11:45:37 AM
I got my email for successful transaction into my blockchain like 20 minutes ago. Maybe it just takes time to appear in blockchain?! IDKK IM SCURRED THIS IS MY FIRST TIME BUYING BITCOINS! All I had to do was put in the receiving blockchain address right?! I know for a fact I put in the right address. GAHH maybe im just freaking out. Must. Calm. Down. BREATH LOL
June 14, 2013, 11:44:06 AM
My was into my mt gox acct and it's there, just bought coin, but they kept their fee.
Yea, my email showed the amount minus their fee. Whats up with that? Do I have to file another ticket?
June 14, 2013, 11:41:44 AM
My was into my mt gox acct and it's there, just bought coin, but they kept their fee.
June 14, 2013, 11:40:42 AM
I wont believe anything until I get my coin. Ordered TUE. But this is looking good, il admit. lol.
Mine just went through, and you know I wouldn't defend them in any way shape or form
I will stay here with you all, until every last one of you have got your coins...if not I will continue raising hell with you to bitinstant
June 14, 2013, 11:39:46 AM
Is this normal how long does it take to appear in the wallet?! OH GAWD IM SWEATING
I did a deposit straight to my Mt.Gox account and its in there now. Can't say with how yours is handled, but direct transactions to Mt.Gox seem to be in the green. Can everyone please post which ones are having success and who aren't?
June 14, 2013, 11:39:14 AM
I wont believe anything until I get my coin. Ordered TUE. But this is looking good, il admit. lol.
Mine just went through, and you know I wouldn't defend them in any way shape or form
June 14, 2013, 11:38:13 AM
Is this normal how long does it take to appear in the wallet?! OH GAWD IM SWEATING
June 14, 2013, 11:38:05 AM
Still nothing on my end. 
June 14, 2013, 11:35:48 AM
I just got a email from BI saying my transaction was completed succesfully on the 11th. It was not and I still dont have any coins in my wallet and nothing on blockchain. I hope this at least a sign of progress.
Yeah im using blockchain as well.
June 14, 2013, 11:35:44 AM
I wont believe anything until I get my coin. Ordered TUE. But this is looking good, il admit. lol.
Mine just went through, and you know I wouldn't defend them in any way shape or form
June 14, 2013, 11:35:12 AM
Holy shit guys im freaking out. I got an email saying my bitcoin transaction was successful, yet there are no bitcoins in my wallet!?
June 14, 2013, 11:35:01 AM
I just got a email from BI saying my transaction was completed succesfully on the 11th. It was not and I still dont have any coins in my wallet and nothing on blockchain. I hope this at least a sign of progress.
June 14, 2013, 11:32:38 AM
hello
i actually just started a thread with my transaction issue concerning $280 deposit on 6/12 and i currently have nothing to show for that in my wallet.
transaction in said thread i was instructed to come here for help.
I have not heard back from bitinstant in over 24 hours concerning my transaction issue.
Any help?
i actually just started a thread with my transaction issue concerning $280 deposit on 6/12 and i currently have nothing to show for that in my wallet.
transaction in said thread i was instructed to come here for help.
I have not heard back from bitinstant in over 24 hours concerning my transaction issue.
Any help?
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