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Topic: Official Newbie BitInstant Support Thread (Active Customer Support) - page 395. (Read 495998 times)

newbie
Activity: 5
Merit: 0
I think this just happened to me too - funds being sent to wrong wallet.  Let me know what info you need.
Thanks
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
Hi Yankee!

Just tried to transfer funds via blockchain.info with bitinstant and it transferred my funds to the wrong wallet (i am not even sure how this is possible) I contacted support but they were not much help. if you tell me what details to give you, maybe you can help me out? just let me know what you need from me, thanks.

Shoot me a PM with the order details!
newbie
Activity: 6
Merit: 0
Hi Yankee!

Just tried to transfer funds via blockchain.info with bitinstant and it transferred my funds to the wrong wallet (i am not even sure how this is possible) I contacted support but they were not much help. if you tell me what details to give you, maybe you can help me out? just let me know what you need from me, thanks.
full member
Activity: 238
Merit: 100
Wow BitInstant, are you kidding me?

I sent my first payment to you guys today through Zippety-Zappo, and lo and behold, 22 minutes later and here I am, sitting in front of my computer and the coins are in my wallet, all BTC4.99074 of them, I cannot believe this!

Are you kidding me?
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
My transaction also failed.. :/
Order ID: b544dc3d-1518-4e4a-8fbf-2007a333d02e
Quote ID:5bd8c257-4ecd-4e4c-a6d6-fcdc9e2675cb
Event ID: 87e2f625-1d5e-4a0d-86d4-20201e11224c

I've used bitinstant more than 10 times and this is the first time I've encountered an error. I emailed support last night but no replies thus far. Yankee, can you help me out please? Thanks in advance

Processed!
newbie
Activity: 4
Merit: 0
My transaction also failed.. :/
Order ID: b544dc3d-1518-4e4a-8fbf-2007a333d02e
Quote ID:5bd8c257-4ecd-4e4c-a6d6-fcdc9e2675cb
Event ID: 87e2f625-1d5e-4a0d-86d4-20201e11224c

I've used bitinstant more than 10 times and this is the first time I've encountered an error. I emailed support last night but no replies thus far. Yankee, can you help me out please? Thanks in advance
newbie
Activity: 2
Merit: 0
My order 4d4e16bd-4699-4fdf-b5f2-55d1dda9559e failed (Failed verification too often - giving up)

Would appreciate if this could be processed.

Got it, Thanks.
newbie
Activity: 2
Merit: 0
My order 4d4e16bd-4699-4fdf-b5f2-55d1dda9559e failed (Failed verification too often - giving up)

Would appreciate if this could be processed.
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
hey, yankee how come you will not respond to my pm's again my info is ZipZap # 676172488 transaction was on the 29th email is [email protected]

Hey, I responded to all your PM's.

Hello everyone. This Saturday I deposited $158.95, including the zip zap fees at a CVS moneygram. I used the option to deposit it into my Mt Gox account, yet it never appeared. Will the money show up eventually, or is there something that needs to happen to get it there? Thanks in advance!

Please post your ZipZap account # and we will process it. Thanks!


Account Number: 816807507

It has been five days now, so I am slightly disappointed in the delay, but I appreciate your promptness in replies and exceptional customer service. Thanks Yankee!

Processing now!
newbie
Activity: 3
Merit: 0
Hello everyone. This Saturday I deposited $158.95, including the zip zap fees at a CVS moneygram. I used the option to deposit it into my Mt Gox account, yet it never appeared. Will the money show up eventually, or is there something that needs to happen to get it there? Thanks in advance!

Please post your ZipZap account # and we will process it. Thanks!


Account Number: 816807507

It has been five days now, so I am slightly disappointed in the delay, but I appreciate your promptness in replies and exceptional customer service. Thanks Yankee!
newbie
Activity: 8
Merit: 0
hey, yankee how come you will not respond to my pm's again my info is ZipZap # 676172488 transaction was on the 29th email is [email protected]
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
hello,

i paid >24hrs ago (dwolla to bitcoin address via bitinstant). the funds left my dwolla account, but bitinstant still says 'order failed'. i was really counting on this going through. no response yet from support. any help?

best,
c

Order ID   a85cc45c-afa7-4c27-b0f0-d9d6bd40d1a7
Quote ID    6c0ee9a9-b46f-43b1-8750-cda2b5ba782e

Processed!
newbie
Activity: 4
Merit: 0
hello,

i paid >24hrs ago (dwolla to bitcoin address via bitinstant). the funds left my dwolla account, but bitinstant still says 'order failed'. i was really counting on this going through. no response yet from support. any help?

best,
c

Order ID   a85cc45c-afa7-4c27-b0f0-d9d6bd40d1a7
Quote ID    6c0ee9a9-b46f-43b1-8750-cda2b5ba782e
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
Hey Yankee it's been 6 hours all my orders have usually been under 1 hour what gives :x

ZipZap # = 570620898

Looking into it now!
newbie
Activity: 16
Merit: 0
Hey Yankee it's been 6 hours all my orders have usually been under 1 hour what gives :x

ZipZap # = 570620898
legendary
Activity: 1078
Merit: 1000
Charlie 'Van Bitcoin' Shrem
I made a zipzap payment and have not received the funds into my wallet either.

OrderID: 8334b994-b9ac-4dc9-a9e2-1d73d52442ac
EventID: 24a63374-b9bc-4fe2-9943-41c3c5840cb9
QuoteID: cb7172e1-067f-452a-9418-53570cdb2a80
account # - 221757115


Received my BTC, albeit ~5 hours late. It'd be cool if I could get my fees refunded.

Sending fee refund now!

Paid for order on 12/29 using ZipZap, yet BTC have not been sent.

Quote id: 6617b2cb-04ab-42f6-adf5-dc960979bb4e
Event id: d85416a7-b275-4f2d-9dd1-7cdfc4055862
ZipZap Account #: 297845034
ZipZap # 676172488
order was places on the 29th

Working on these now!
newbie
Activity: 11
Merit: 0
I made a zipzap payment and have not received the funds into my wallet either.

OrderID: 8334b994-b9ac-4dc9-a9e2-1d73d52442ac
EventID: 24a63374-b9bc-4fe2-9943-41c3c5840cb9
QuoteID: cb7172e1-067f-452a-9418-53570cdb2a80
account # - 221757115


Received my BTC, albeit ~5 hours late. It'd be cool if I could get my fees refunded.
newbie
Activity: 8
Merit: 0
ZipZap # 676172488
order was places on the 29th
newbie
Activity: 1
Merit: 0
Paid for order on 12/29 using ZipZap, yet BTC have not been sent.

Quote id: 6617b2cb-04ab-42f6-adf5-dc960979bb4e
Event id: d85416a7-b275-4f2d-9dd1-7cdfc4055862
ZipZap Account #: 297845034
newbie
Activity: 11
Merit: 0
I made a zipzap payment and have not received the funds into my wallet either.

OrderID: 8334b994-b9ac-4dc9-a9e2-1d73d52442ac
EventID: 24a63374-b9bc-4fe2-9943-41c3c5840cb9
QuoteID: cb7172e1-067f-452a-9418-53570cdb2a80
account # - 221757115
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