Topic: Official Newbie BitInstant Support Thread (Active Customer Support) - page 394. (Read 495998 times)
January 04, 2013, 07:51:20 AM
why newbie can't post in the category other than those listed in the newbie list ?
January 04, 2013, 02:10:45 AM
January 03, 2013, 09:23:14 PM
Hey,
I tried to transfer money from Dwolla to Mt. Gox, it said the order failed, but the money appears sent from my Dwolla account.
Order number:
f4351827-a4e6-4964-ab1c-b6ce8e1bc5b9
Thanks for any help
I tried to transfer money from Dwolla to Mt. Gox, it said the order failed, but the money appears sent from my Dwolla account.
Order number:
f4351827-a4e6-4964-ab1c-b6ce8e1bc5b9
Thanks for any help
January 03, 2013, 03:39:43 PM
I'm just wondering, since everyone else seems to be getting they're issues resolved, if there is any chance that mine will be resolved before the end of THIS YEAR?]. I mean it's been two months!!!!. I've tried being nice, tried being rude, been patinet, impatient. Still two months!!!!. I can't understand how a professional company cna let this go on for two months. Two months!.Two months and still nothing but excuses. Two months now. How come everyone else is getting they're issues resolved but I'm not? It just seems like it coiuld have been resloved two months ago. Indeed you led me to believe it would be. And yet here I am two months later, trying and failing to be patient. Very unprofesssional, Newbies be warned. Stay away!!!. My issue- money via zip zap went to wrong Mt Gox account number two months ago. Two months ago. Excuse from bitinstant 1)computer probelms, 2) Someone sick 3) Mt Goxs fault 4)Computer problems etc etc repeat for two months. They're working to resolve this issue, for two freaking months Two months!. If you can resolve all these issues that have poppped up in just the last week surely you can resolve mine. Its been two freaikng months.!!!!
January 03, 2013, 11:00:09 AM
or mine zz# 676 172 448??
January 03, 2013, 07:36:11 AM
any update on mine?
January 03, 2013, 03:20:09 AM
Hi Yankee,
Just want to check the status of my ZipZap, show's paid and confirmed just not transferred.
Acct#: 444929103
Just want to check the status of my ZipZap, show's paid and confirmed just not transferred.
Acct#: 444929103
Hey, this was resolved. thanks!
January 03, 2013, 12:14:21 AM
Are you carded at locations used to buy bitcoins? Like Walmart or cvs or 7 11
out of about 10 trips to cvs, i was carded once.
January 03, 2013, 12:05:17 AM
Are you carded at locations used to buy bitcoins? Like Walmart or cvs or 7 11
January 02, 2013, 10:18:25 PM
Hi Yankee,
Just want to check the status of my ZipZap, show's paid and confirmed just not transferred.
Acct#: 444929103
Just want to check the status of my ZipZap, show's paid and confirmed just not transferred.
Acct#: 444929103
January 02, 2013, 10:09:40 PM
Billy, dude, calm down, they're doing things by hand.
January 02, 2013, 09:16:20 PM
I also sent 400USD to bitinstant and after several calls and emails and live chat replied to by both Charlie and Rachel( I even spoke t Rachel on the phone) I was told by Rachel that I would be taken care of and also received an email that stated the same. I originally placed my order on Saturday Dec 29. Here we are and its Wednesday evening and still no bitcoins. For all the advertising of prompt service this is the furthest from the truth. Can somebody anybody help me?
Order #ff16f87b-7ed1-47a8-8994-5d17d9df3cd8
Order #ff16f87b-7ed1-47a8-8994-5d17d9df3cd8
January 02, 2013, 08:50:24 PM
Received finally after 2 days.
January 02, 2013, 06:45:27 PM
hey, yankee how come you will not respond to my pm's again my info is ZipZap # 676172488 transaction was on the 29th email is [email protected]
Hey, I responded to all your PM's.
Hello everyone. This Saturday I deposited $158.95, including the zip zap fees at a CVS moneygram. I used the option to deposit it into my Mt Gox account, yet it never appeared. Will the money show up eventually, or is there something that needs to happen to get it there? Thanks in advance!
Please post your ZipZap account # and we will process it. Thanks!
Account Number: 816807507
It has been five days now, so I am slightly disappointed in the delay, but I appreciate your promptness in replies and exceptional customer service. Thanks Yankee!
Processing now!
Thanks Yankee, it is a relief that my money was not lost.
January 02, 2013, 06:12:09 PM
Hi Yankee!
Just tried to transfer funds via blockchain.info with bitinstant and it transferred my funds to the wrong wallet (i am not even sure how this is possible) I contacted support but they were not much help. if you tell me what details to give you, maybe you can help me out? just let me know what you need from me, thanks.
I have this same exact problem. I have tried to contact you guys over a period of four hours over numerous ways, but I have been unsuccessful. I have had successful transactions with you guys in the past, so there should be no reason why this one didn't work? Please help me out. Thank you!
Just tried to transfer funds via blockchain.info with bitinstant and it transferred my funds to the wrong wallet (i am not even sure how this is possible) I contacted support but they were not much help. if you tell me what details to give you, maybe you can help me out? just let me know what you need from me, thanks.
I have this same exact problem. I have tried to contact you guys over a period of four hours over numerous ways, but I have been unsuccessful. I have had successful transactions with you guys in the past, so there should be no reason why this one didn't work? Please help me out. Thank you!
January 02, 2013, 05:19:05 PM
Got it 
January 02, 2013, 05:03:17 PM
what does "processed" mean, because clearly that doesn't mean the money is sent to the account.
January 02, 2013, 04:50:11 PM
damn this sucks. missed a deadline, but thanks Charlie for the prompt responses.
January 02, 2013, 04:42:53 PM
just sent you a pm, pray to god you can take care of me. almost $500 in bitcoin never arrived to me
January 02, 2013, 04:18:25 PM
PM sent, thanks Yankee! 
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