Thanks for the quick reply...
I've just received the Coinapult bitcoin delivery email exactly an hour ago.
What's sketch is your site advertising that I " will have my bitcoins within the hour"... yet my order was placed yesterday afternoon at took almost a full 24 hours to process...
I did my part, transferring my cash via MoneyGram within ten minutes of my order, so there's really no excuse for it to have taken a full day to process. What's worse is because of YOUR delay, I lost almost 8$ due to the value of BitCoin fluctuating during that day... I purchased it at a specific date, at a specific time, for a specific exchange rate... there's no reason I should be penalized for BitInstant's "server maintenance" issues.
The BitInstant bitcoin purchasing procedure was a lot of things, but I cannot even begin to use the word "instant" to describe it.
Hey,
I just got home and now that I looked into this, I see no issues with your order. It was processed and emailed to you on time.
You made a quote at: Sat Dec 22
02:19:21 2012 GMT
Moneygram confirmed the cash deposit at Sat Dec 22
10:05:14 2012 GMT
The order processed, and link emailed to you Sat Dec 22
10:06:10 2012 GMT
That was sent exactly 1 minute after your deposit was made and the link was emailed to you.
I just returned home, but somehow in the middle of this thread you saw that you actually did get the email.
From my end, I see no errors or issues whatsoever. Your order processed 100% on time, and link was emailed to you.
I'm starting to believe that you may have found the link, but don't want to backpedal on what you already posted.
I've just received the Coinapult bitcoin delivery email exactly an hour ago.
Actually, thats not true. I'm writing this post at 8:15 PM Eastern Time.
In the screenshot below, you see the coinapult email was sent to you at 5:06 AM Eastern Time
What's sketch is your site advertising that I " will have my bitcoins within the hour"... yet my order was placed yesterday afternoon at took almost a full 24 hours to process...
As proven earlier in this message, your order did complete well within the hour, and did not take 24 hours.
I did my part, transferring my cash via MoneyGram within ten minutes of my order, so there's really no excuse for it to have taken a full day to process. What's worse is because of YOUR delay, I lost almost 8$ due to the value of BitCoin fluctuating during that day... I purchased it at a specific date, at a specific time, for a specific exchange rate... there's no reason I should be penalized for BitInstant's "server maintenance" issues.
The BitInstant bitcoin purchasing procedure was a lot of things, but I cannot even begin to use the word "instant" to describe it.
Actually, your order processed normally and well within the hour.
The price of BTC was purchased within a minute of Moneygram confirming the deposit.
Clearly, we did our job and the order was pretty instant
Thanks for being a good customer of hours
Have a great day!
Charlie
