Official Newbie BitInstant Support Thread (Active Customer Support) - page 405.

Yankee (BitInstant)

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Charlie 'Van Bitcoin' Shrem

Quote from: sci on December 13, 2012, 01:32:59 AM

Quote from: Yankee (BitInstant) on December 13, 2012, 12:58:20 AM

Quote from: sci on December 12, 2012, 11:47:07 PM

OK. Hi. I'm in the US I'm trying to buy with BitInstant. I tried using Walmart but didn't get anything to print out and take in. Any help?

Hey, did you generate the slip on the last step?

How? I had all five columns filled out from Address to DOB. Then what? I pushed 'prove you are human', I pushed 'send funds'. Nothing seem to happen.

Ah, so you did not making it to the last step. What amount did you enter in? Are you sure all your info is correct? Try a new email/bitcoin address

sci

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Quote from: Yankee (BitInstant) on December 13, 2012, 12:58:20 AM

Quote from: sci on December 12, 2012, 11:47:07 PM

OK. Hi. I'm in the US I'm trying to buy with BitInstant. I tried using Walmart but didn't get anything to print out and take in. Any help?

Hey, did you generate the slip on the last step?

How? I had all five columns filled out from Address to DOB. Then what? I pushed 'prove you are human', I pushed 'send funds'. Nothing seem to happen.

Yankee (BitInstant)

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Activity: 1078

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Charlie 'Van Bitcoin' Shrem

Quote from: sci on December 12, 2012, 11:47:07 PM

OK. Hi. I'm in the US I'm trying to buy with BitInstant. I tried using Walmart but didn't get anything to print out and take in. Any help?

Hey, did you generate the slip on the last step?

sci

newbie

Activity: 61

Merit: 0

OK. Hi. I'm in the US I'm trying to buy with BitInstant. I tried using Walmart but didn't get anything to print out and take in. Any help?

Yankee (BitInstant)

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Charlie 'Van Bitcoin' Shrem

Quote from: bebitoo on December 12, 2012, 04:21:37 AM

No, it doesn't work. I enter all the information, play the "check human" game and click "send funds", the page just get reloaded with an empty form. No error, nothing. (Using latest Firefox on Win7, if relevant.) However, after submission in URL (adress bar) I can see all the data in parameters (source, destination, confirmation mail, amount,....), but the form on screen is just default empty.

What amount?

bebitoo

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Activity: 15

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No, it doesn't work. I enter all the information, play the "check human" game and click "send funds", the page just get reloaded with an empty form. No error, nothing. (Using latest Firefox on Win7, if relevant.) However, after submission in URL (adress bar) I can see all the data in parameters (source, destination, confirmation mail, amount,....), but the form on screen is just default empty.

Yankee (BitInstant)

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Charlie 'Van Bitcoin' Shrem

Quote from: bebitoo on December 11, 2012, 07:11:26 PM

How to move some USD from bitstamp to mtgox using BitInstant? What is an "Account #"?

Thanks in advance.

When logged into your MtGox account, look on top next to the logo for "Account Number:"

You can also use your login name

bebitoo

newbie

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How to move some USD from bitstamp to mtgox using BitInstant? What is an "Account #"?

Thanks in advance.

treestar

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Quote from: Yankee (BitInstant) on December 11, 2012, 06:13:24 PM

Quote from: treestar on December 11, 2012, 06:05:18 PM

I am experiencing some of the same problems other users have just posted about.

Today I made two $503.95 deposits to ZipZap and received successful confirmation e-mails on both. However, only funds for the first transaction appear to have gone through. Is there anything I can do to make sure I receive my second paymet as well?

Thanks.

Hey, just shoot over both Order ID's to me via PM

Wow already complete. Super fast response and fix time! Thank you much!

Yankee (BitInstant)

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Activity: 1078

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Charlie 'Van Bitcoin' Shrem

Quote from: treestar on December 11, 2012, 06:05:18 PM

I am experiencing some of the same problems other users have just posted about.

Today I made two $503.95 deposits to ZipZap and received successful confirmation e-mails on both. However, only funds for the first transaction appear to have gone through. Is there anything I can do to make sure I receive my second paymet as well?

Thanks.

Hey, just shoot over both Order ID's to me via PM

treestar

newbie

Activity: 2

Merit: 0

I am experiencing some of the same problems other users have just posted about.

Today I made two $503.95 deposits to ZipZap and received successful confirmation e-mails on both. However, only funds for the first transaction appear to have gone through. Is there anything I can do to make sure I receive my second paymet as well?

Thanks.

Yankee (BitInstant)

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Activity: 1078

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Charlie 'Van Bitcoin' Shrem

Quote from: Creativepax on December 10, 2012, 03:00:31 PM

Looks like bitinstant has stopped cash transactions again?

No

Creativepax

newbie

Activity: 3

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Looks like bitinstant has stopped cash transactions again?

F8xJjiMn64

newbie

Activity: 1

Merit: 0

I too got the "invalid last name" error. The receiver was confirmed as ZipZap, and wasn't a problem, and I chose "pay a bill." The issue was my (the sender's) last name. I got this error several different times at two different locations about a week ago. What gives? Is it fixed yet?

Yankee (BitInstant)

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Charlie 'Van Bitcoin' Shrem

Quote from: Creativepax on December 09, 2012, 01:47:57 PM

Having issues with invalid last names and zipzap. Tried two different money gram locations also tried setting up two different deposits. Even had the clerk try to run the name as John Doe. No Luck.

Hey, can you shoot me a PM with your Order information?

Creativepax

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Having issues with invalid last names and zipzap. Tried two different money gram locations also tried setting up two different deposits. Even had the clerk try to run the name as John Doe. No Luck.

klannity

newbie

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Thank you! I think I sent you a message, but it kept giving me an error message until the last time, so can you confirm that you actually received it? I appreciate your help!

Yankee (BitInstant)

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Charlie 'Van Bitcoin' Shrem

Quote from: klannity on December 08, 2012, 11:46:24 PM

Glad I found this thread, I'm kind of freaking out. I made 4 Moneygram orders for $500 each (plus the $3.95 fee for each order, so technically $503.95 each) using ZipZap. I chose the option "Send to BTC address." It has now been more than 24 hours, and only one of the orders (for 35 BTC) actually showed up. The other 3 have not arrived, meaning I am missing nearly $1,500. This was my first time using the BTC address option, I usually have sent it to Mt. Gox first, but this time I decided to skip that step. I e-mailed Bitinstant support last night and got no response yet. I understand you guys are busy, but I'd appreciate a response, I'm just panicking because of how much I could lose. Thanks for all your hard work customer support, I love the service you provide.

-KL

Hey,

No worries, PM me the Order ID's or Account #'s right away!

-Charlie

klannity

newbie

Activity: 3

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Glad I found this thread, I'm kind of freaking out. I made 4 Moneygram orders for $500 each (plus the $3.95 fee for each order, so technically $503.95 each) using ZipZap. I chose the option "Send to BTC address." It has now been more than 24 hours, and only one of the orders (for 35 BTC) actually showed up. The other 3 have not arrived, meaning I am missing nearly $1,500. This was my first time using the BTC address option, I usually have sent it to Mt. Gox first, but this time I decided to skip that step. I e-mailed Bitinstant support last night and got no response yet. I understand you guys are busy, but I'd appreciate a response, I'm just panicking because of how much I could lose. Thanks for all your hard work customer support, I love the service you provide.

-KL

Yankee (BitInstant)

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Charlie 'Van Bitcoin' Shrem

Quote from: PTR on December 07, 2012, 06:05:30 PM

PMed.
Thanks for the quick reply.

Order processed

Topic: Official Newbie BitInstant Support Thread (Active Customer Support) - page 405. (Read 495998 times)