Believe me, I want to get mining. I didn't want it damaged. Thanks for taking care of this. I am sure you techs can repair it and use the power supply, but the Power supply is red, and the back of the case is so smashed in it looks like its touching the circuits and that could be why.
If you'd like we can have some reach out to you and try and walk you through setting it up over the phone. Don't know who is available at 8pm on a Friday but we'll check.
Hey, have someone call me. I was told by josh there would be a video on-line tonight showing how to set up the kit. Since there were no instructions that came with the kit.
This is ridiculous. I received my miner yesterday, with no instructions, and only god knows if anything was missing. I mean I know for a fact it is missing the networking cable that you stated was going to come with it, but who knows what else.
I detailed what is showing when I try to launch the miner can you comment on just what the hell might be going on? I don't pay 5795 for a raspberry pi , so if you could do some explanation or post a damn set of instructions to your website. Or e-mail them to me. I'm going out of town as of this weekend and I'd like to have my miner up and running by then. So what are the chances you can give us some help here?
I guess you guys didn't read my review. nothing has changed since i got mine in late January. half-ass packaging for shipping, miner not tested like they said, missing pieces, parts rolling around inside the rig.
Shake out your rig BEFORE you turn it on. you need to get all the loose parts out of it. Pretty sad this needs to be said.
Also, don't expect documentation. Jim is the only tech support. No documentation included, even though they said it would be.
But hey, you got a rig. lol
The last 10 pages of this thread, all describing people's experiences with miners recently received, can be described in 1 word:
Clusterfuck.