[OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading

JeromeTash

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Heisenberg

Quote from: Saint-loup on June 21, 2023, 02:04:48 PM

As Potato Chips told above there don't seem to be any announce available, I just got few emails from them and the pop-up notification I posted above each time I logged on.
I don't know if it's a global stance, but today I confirm I can't trade anymore there Embarrassed

https://i.ibb.co/NK50CfD/image.png

it's definitely general/global.

I just logged into my old unverified Bitfinex account and I can confirm that the trading Buy and sell) buttons are disabled as of today with a notification to verify the account.

Saint-loup

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Quote from: deisik on May 01, 2023, 06:01:49 AM

Could you please post a link to this announcement?

As Potato Chips told above there don't seem to be any announce available, I just got few emails from them and the pop-up notification I posted above each time I logged on.
I don't know if it's a global stance, but today I confirm I can't trade anymore there Embarrassed

Potato Chips

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yesssir! 🫡

Quote from: deisik on May 01, 2023, 06:01:49 AM

Could you please post a link to this announcement?

I don't think there is.

When they made KYC mandatory last year, I remember looking for announcement blog/post and found nothing. They did update their help articles, see this for instance:

Quote from: https://support.bitfinex.com/hc/en-us/articles/115003424209-Verification-Frequently-Asked-Questions-FAQ-

— Do I need to verify my account to start trading?

As of November 9th, 2022, new users will be able to open a Bitfinex account at the Basic Access level in an access-only (view-only) mode.

@/Saint-loup's snap is i guess for some existing users who were to be purged at a later date. My test account is showing the same notice actually. Upon checking, I could only find that pop-up notification.

Ann posts: nothing
Blog: nothing
My email: nothing - or perhaps emails are delayed or something.

deisik

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English ⬄ Russian Translation Services

Quote from: Saint-loup on April 30, 2023, 03:57:10 PM

Be careful guys, if you haven't made KYC now Bitfinex will display a message like that when you will login. So it seems in one month and 3 weeks, June 21 2023 accounts without KYC will no longer be able to trade on the exchange or to lend their funds and will only be able to withdraw them. Undecided

That's sad because it was one of the very few exchanges (and the only one without KYC mandatory AFAIK) allowing deposits and withdrawals with Lightning Network.

Could you please post a link to this announcement?

Saint-loup

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Be careful guys, if you haven't made KYC now Bitfinex will display a message like that when you will login. So it seems in one month and 3 weeks, June 21 2023 accounts without KYC will no longer be able to trade on the exchange or to lend their funds and will only be able to withdraw them. Undecided

That's sad because it was one of the very few exchanges (and the only one without KYC mandatory AFAIK) allowing deposits and withdrawals with Lightning Network.

Bonez0r

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Quote from: Potato Chips on March 06, 2023, 12:13:11 PM

I logged in and it works fine on my end - firefox with ublock origin. Have you looked into this basic troubleshooting article of theirs? see: https://support.bitfinex.com/hc/en-us/articles/360023364834-FAQ-on-Chart-and-User-Interface-loading-problems

I'm guessing you've also tried the "clear and refresh chart settings" button?

Yes, I refreshed the chart, I also cleared browser cache and checked out that link. Still no chart. I tested it on my phone in a firefox browser (instead of the Bitfinex app I normally use), and I can see a chart there. It must be something with my desktop's connection. Not a huge problem though, I'll use my phone to see charts for now. Thanks for the help.

Potato Chips

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yesssir! 🫡

Quote from: Bonez0r on March 06, 2023, 11:08:28 AM

This topic seems pretty dead, but in case someone is reading...

Since a while now, more than a month, I can't see charts anymore on the bitfinex website. In the app it works fine, but when I log into the website, the area where the chart should be is just blank, doesn't matter if I'm in trading, derivatives or lending, it's just a blank area where the chart used to be.

I'm using the latest firefox. I also tried logging in on a completely new firefox profile without any addons etc, still no charts.

Is there anyone else with this problem? Or better yet, is there a solution?

I logged in and it works fine on my end - firefox with ublock origin. Have you looked into this basic troubleshooting article of theirs? see: https://support.bitfinex.com/hc/en-us/articles/360023364834-FAQ-on-Chart-and-User-Interface-loading-problems

I'm guessing you've also tried the "clear and refresh chart settings" button?

Bonez0r

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This topic seems pretty dead, but in case someone is reading...

Since a while now, more than a month, I can't see charts anymore on the bitfinex website. In the app it works fine, but when I log into the website, the area where the chart should be is just blank, doesn't matter if I'm in trading, derivatives or lending, it's just a blank area where the chart used to be.

I'm using the latest firefox. I also tried logging in on a completely new firefox profile without any addons etc, still no charts.

Is there anyone else with this problem? Or better yet, is there a solution?

cesmak

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Ok, i don't know if is a problem of my browser, but if i copy the tx id on the explorer of solana i can't see nothing, if i use your complete link, the tx is visible....

For what i can see in the explorer effectively the transaction is confirmed and ok....

Why bitfinex keep all that time to process and thay say that is a long process too, is a myster, searched some more, and i can see that usdt is supported on solana by more than one year, so your problem is strange, exchanges have to manage this situation in small time.

Umbelievable.....

The only thing i can try to suggest, is to don't flood support with new requests/tikets often, because most of support teams on the crypto world, if they receive another ticket for the same request they send you back at the end of the queue. i know of more than one site that do this thing. i don't know if bitfinex do the same.....

voodox

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Quote from: cesmak on November 07, 2021, 08:26:13 AM

Just tried some research based on your info, but seems that someting IS unusual....

searched your tx id on this explorer that say it will search all three chains where usdt can be transferd :https://stablecoin.tokenview.com/en/usdt and no result.

readed this article : https://ccfox.zendesk.com/hc/en-us/articles/900000957406-Difference-in-Three-USDT-Chain-OMNI-ERC20-and-TRC20 and this give the three format of address that is used on the 3 networks to transfer usdt, and you address is not on any of the formats present on this article.

Quote

OMNI (Bitcoin (BTC) Network)

Address Style

Begin with a number 1 or 3

Example: 183hmJGRu...

ERC20 (Ethereum (ETH) Network)

Starts with ‘0’ and ‘x’

Example: 0xbd7e....

TRC20 (Tron Network)

Beginning with a capital T

Example: T9zP14....

Searched also the tx id on solana explorer, and nothing else also there (in case you where sending SOL as you cite them in you statement.

So without any other info, seems hard to find where you send, what coin and what network you used.

Whats about this?

https://explorer.solana.com/tx/25tCyeMp7Tgof919LRJYs4kkuEsjVXEJK6bhB8BSUAX3ZAeSQ9NkUATp2vff3reNhD4oDFo6xcsu1R9B4CnK6fiS

cesmak

legendary

Activity: 1050

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Just tried some research based on your info, but seems that someting IS unusual....

searched your tx id on this explorer that say it will search all three chains where usdt can be transferd :https://stablecoin.tokenview.com/en/usdt and no result.

readed this article : https://ccfox.zendesk.com/hc/en-us/articles/900000957406-Difference-in-Three-USDT-Chain-OMNI-ERC20-and-TRC20 and this give the three format of address that is used on the 3 networks to transfer usdt, and you address is not on any of the formats present on this article.

Quote

OMNI (Bitcoin (BTC) Network)

Address Style

Begin with a number 1 or 3

Example: 183hmJGRu...

ERC20 (Ethereum (ETH) Network)

Starts with ‘0’ and ‘x’

Example: 0xbd7e....

TRC20 (Tron Network)

Beginning with a capital T

Example: T9zP14....

Searched also the tx id on solana explorer, and nothing else also there (in case you where sending SOL as you cite them in you statement.

So without any other info, seems hard to find where you send, what coin and what network you used.

voodox

jr. member

Activity: 145

Merit: 6

Quote from: Quickseller on November 06, 2021, 08:28:00 PM

Quote from: voodox on November 06, 2021, 09:18:46 AM

Was your transaction non-standard or unusual in any way? Are you comfortable sharing the txid and blockchain the deposit was sent to?

I don't think bitfinex is very active on bitcointalk, but you can try posting on twitter and you might get their support's attention.

What is here non-standard or unusual? I've sent the USDT (SOL) to my deposit address on bitfinex.

Here is the Wallet and the Transaction ID:

Adress sent to: ufGk5ukyJ3T39ETpXfxSy3YxE5yY4LWqhUbRuZhL5QP
Transaction ID: 25tCyeMp7Tgof919LRJYs4kkuEsjVXEJK6bhB8BSUAX3ZAeSQ9NkUATp2vff3reNhD4oDFo6xcsu1R9 B4CnK6fiS

Quickseller

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Quote from: voodox on November 06, 2021, 09:18:46 AM

Was your transaction non-standard or unusual in any way? Are you comfortable sharing the txid and blockchain the deposit was sent to?

I don't think bitfinex is very active on bitcointalk, but you can try posting on twitter and you might get their support's attention.

voodox

jr. member

Activity: 145

Merit: 6

Made a deposit of almost 7k USDT (SOL) on Bitfinex on 24. Oct 2021 - till today, the 06. November they did not credit the amount.

Adress sent to: ufGk5ukyJ3T39ETpXfxSy3YxE5yY4LWqhUbRuZhL5QP
Transaction ID: 25tCyeMp7Tgof919LRJYs4kkuEsjVXEJK6bhB8BSUAX3ZAeSQ9NkUATp2vff3reNhD4oDFo6xcsu1R9 B4CnK6fiS

Support answers all the time the same, I have to wait... But now they started to close my ticket without responding to me and resolving it.

Who could help? What should I do? Or can I forget my money?

https://ibb.co/w7FRLsN

Code:

Thank you for contacting us.

Please know that our specialists are into your inquiry. We will manually process your deposit.

Your patience is much appreciated.

Let me know if there is anything else I can help you with, in the meantime.


Kind regards,
Nikole

Bitfinex.com
[email protected]
image

We hope this response has sufficiently answered your questions. If not, please do not send another email. Instead, reply to this email.

    Submitted: 2021-11-04 15:13
    Subject: Missing 6937.4898 USDT
    Ticket number: #878057

Code:

Thank you for your reply.

It seems that the transaction was not automatically processed by the system. For this reason, I just sent the information so our team can manually process the transaction to your account. If that was not the case, the transaction would be processed right after it was confirmed on the blockchain.

Please rest assured that our team will take care of it.

Please let us know in case you have any other issues or questions in the meantime.


Kind regards,
Nikole

Bitfinex.com
[email protected]
image

We hope this response has sufficiently answered your questions. If not, please do not send another email. Instead, reply to this email.

    Submitted: 2021-11-04 15:13
    Subject: Missing 6937.4898 USDT
    Ticket number: #878057

Code:

Thank you for your reply.

Unfortunately, this process is time-consuming and complex, this is why it can take some time so our specialists can conclude. Rest assured that our team is working hard to process it as soon as possible.

We are sorry for any inconvenience. Please feel free to reply to ticket #186824 in the meantime.




Kind regards,
Nikole

Bitfinex.com
[email protected]
image

We hope this response has sufficiently answered your questions. If not, please do not send another email. Instead, reply to this email.

    Submitted: 2021-11-04 15:13
    Subject: Missing 6937.4898 USDT
    Ticket number: #878057

Code:

Your Ticket No. 878057, "Missing 6937.4898 USDT" has already been closed. This means that you will need to open up a new ticket on https://cs.bitfinex.com in order to receive a reply.

Kind regards,
Bitfinex Support Team

image

This e-mail and the information it contains may be confidential, legally privileged and protected by law. Access by the intended recipient only is authorized. If you are not the intended recipient, please notify the sender immediately and delete this e-mail from your system. Any review, distribution, reproduction, publication or other use of this e-mail by persons or entities other than the intended recipient is prohibited.

tvbcof

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Datapoint about my friend's experience with Bitfinex recently:

- A number of reasonably large USD transfers have gone through without incident over the last half year. I would specify that it is without incident from Bitfinex's side...the banks themselves are chronic sources of grief and delay.

- A recent incident with a new bank saw a wire be 'returned' by the bank to the sender, whatever that means. The funds went missing. After some legal threats to the bank, my friend got the tracking info. Only then did friend bother Bitfinex support. Upon doing so, they were very efficient and informative in tracking down the funds and getting them back to the appropriate wallet.

I've talked smack about Bitfinex over the years even though I've never been a customer. I think it important to also relay positive information when the vendor does provide exemplary service so that is what I am doing. As always, YMMV, but this is my friend's recent experience.

malevolent

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Quote from: TheQuin on February 06, 2021, 12:21:09 AM

As you already stated it could be to do with NYAG. There must have been some reason that is was done now rather than before or waiting until November.

There could be PR reasons, too, putting some of their current or potential users at ease. They could go further and find someone trustworthy who could corroborate their claims.

TheQuin

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Freebitco.in Support https://bit.ly/2I9BVS2

Quote from: PrimeNumber7 on February 05, 2021, 11:56:55 PM

The loan was not due until November of this year.

As you already stated it could be to do with NYAG. There must have been some reason that is was done now rather than before or waiting until November.

Quote from: PrimeNumber7 on February 05, 2021, 11:56:55 PM

Most loans accrue interest periodically, and if a company cannot produce returns (adjusted for risk) from investing the money that could be used to repay a loan that is greater than the interest rate, the company is incurring interest expenses for no reason. I am not familiar with bitfinex's intimate financial details, however, I would find it hard to believe that bitfinex is able to invest $550 million for 6 months, and reliably earn a risk-adjusted return greater than the interest rate they were paying.

The only thing I could possibly see them using that kind of money on is capital for their OTC trading desk, but I am not sure it would generate that much revenue.

They are affiliated companies so it's effectively an internal loan and they are paying interest to themselves. I would think it highly likely they were not able to do something to earn more than 0% in it. This looks more of a matter of internal accounting than any great mystery.

PrimeNumber7

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Amazon Prime Member #7

Quote from: TheQuin on February 05, 2021, 11:48:00 PM

Quote from: PrimeNumber7 on February 05, 2021, 11:18:40 PM

I am curious as to why it took them so long to do this considering they raised a billion dollars in early 2019 that I was under the understanding was going to be used to repay this loan.

Why does it make any commercial sense to pay back a loan before you have to?

The loan was not due until November of this year.

Most loans accrue interest periodically, and if a company cannot produce returns (adjusted for risk) from investing the money that could be used to repay a loan that is greater than the interest rate, the company is incurring interest expenses for no reason. I am not familiar with bitfinex's intimate financial details, however, I would find it hard to believe that bitfinex is able to invest $550 million for 6 months, and reliably earn a risk-adjusted return greater than the interest rate they were paying.

The only thing I could possibly see them using that kind of money on is capital for their OTC trading desk, but I am not sure it would generate that much revenue.

TheQuin

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Freebitco.in Support https://bit.ly/2I9BVS2

Quote from: PrimeNumber7 on February 05, 2021, 11:18:40 PM

I am curious as to why it took them so long to do this considering they raised a billion dollars in early 2019 that I was under the understanding was going to be used to repay this loan.

Why does it make any commercial sense to pay back a loan before you have to?

PrimeNumber7

copper member

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Amazon Prime Member #7

Bitfinex announced today they have repaid the remaining $550 million balance of the loan they received from tether.

My guess is this has something to do with their pending deadline to have to produce documents to the NYAG. I am curious as to why it took them so long to do this considering they raised a billion dollars in early 2019 that I was under the understanding was going to be used to repay this loan.

Topic: [OFFICIAL]Bitfinex.com first Bitcoin P2P lending platform for leverage trading (Read 723558 times)