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Topic: Re: [ANN] Technobit HEX16A2 - 24 Ghs - 50 EUR 48 h shippment - page 12. (Read 104884 times)

newbie
Activity: 15
Merit: 0
My 24 GH/s HEX16A2 fully Assembled bitcoin miner (chips included) (Order No. CVMKAARFU) is not making half the hash rate, which should be reached (over clocked). What went wrong?

Quote
HEXc 0: 1500 1100/1103mV | 11.00G/11.17Gh/s | A:1120 R:0 HW:21/2.05% WU:156.0/m
sr. member
Activity: 406
Merit: 250
cats love crypto | 911 truth @checktheevidence.com


this is what my internet banking shows but i think you need another code right? so should I call my bank on monday or is this enough info?

[edit] i already sent you this by email (the blacked out number that is my creditcard number for the charging of my monthly creditcard fee has nothing to do with this order) i paid from my normal bank account my account number which is NL89RABO0368044971

the swift code is on there its  BG79 SOMB 9130 1055 2695 01 unless you mean a different type of swift code???

Oh btw i took the fan off the broken miner to test it see if anything was wrong with it but its the miner (when i first found out it was broken) and now I can't find it (too much hardware in small room) is it ok if I ship it back to you without the fan?? Thx for taking the return. I understand how busy you guys must be.

OK I went to my bank and asked them to give me all possible information about the swift transaction. this is what they gave me:





This is everything the bank has on the 581€ transaction for order BJJNEKBIM
sr. member
Activity: 258
Merit: 250
Order from November still nothing.

I can only recommend to anybody do not order from technobit. just dont do it. i ve ordered on nov. 26th last year. till today there was one response a month ago that bitfury have a delay with the chips. we have now february 2014. i have send them various messages, was asking kind and politely about order status. you know what?

you can put those usb sticks in your a.s marto.


EDIT: youth protection
hero member
Activity: 822
Merit: 1002

marto74, please complete my order IOEKQNSIS. I've paid for hosting and setup too. You told me it would be ready in previous week...  Sad  Sad  Sad


Sorry for the delay.
You'll get your hosting setup tommorow
My miner is still not ready...  Huh
Please, can you finally set up it ? It's an order from December.
legendary
Activity: 1190
Merit: 1000

Of course it's still running unless blackout happen  Cheesy

Just flash new image actually  Cheesy



legendary
Activity: 1610
Merit: 1000
newbie
Activity: 43
Merit: 0
New image for TL-MR3020 + cgminer 3.12.3 patch 0.2.0 Milestone release
how does it run? is it stable? Smiley

edit: just flashed XD
So ? I guess it is Wink

still running :p
legendary
Activity: 1610
Merit: 1000
New image for TL-MR3020 + cgminer 3.12.3 patch 0.2.0 Milestone release
how does it run? is it stable? Smiley

edit: just flashed XD
So ? I guess it is Wink
newbie
Activity: 43
Merit: 0
New image for TL-MR3020 + cgminer 3.12.3 patch 0.2.0 Milestone release
how does it run? is it stable? Smiley

edit: just flashed XD
legendary
Activity: 1190
Merit: 1000
New image for TL-MR3020 + cgminer 3.12.3 patch 0.2.0 Milestone release
legendary
Activity: 1190
Merit: 1000
Just for your information, when technobit send their first batch of HEX16A, my board stuck on speedy office for more than 3 week because marto issue full prices invoice. Speedy demand marto to issue low prices invoices(Proforma Invoices).
The 10 USD per board is my suggestion  Cool

My second order HEX16C use UPS as carrier & i didn't find any invoices but marto declares the miner as SAMPLES Grin And again no import tax  Cool
Since the miner come with no case, then there is no problem declaring it as SAMPLES(which should be free)  Cheesy

Low prices = No import TAX = Quick custom clear

As I said German customs can be really tough. Recently I had a case where I had to get to the tax office and prove to them that usb miners were worth what was on the import tax statement. I could not prove it because it was rediculous low. So I had to pay important taxes plus 100+ euro fine for cheating on import tax.
gkahr78,

If you are a German or EU member you should not worry at all, because this is treated as domestic shipment inside EU Wink. That might be an issue for EU to None EU shipment though

Or non EU to EU  Cheesy
legendary
Activity: 1610
Merit: 1000
Just for your information, when technobit send their first batch of HEX16A, my board stuck on speedy office for more than 3 week because marto issue full prices invoice. Speedy demand marto to issue low prices invoices(Proforma Invoices).
The 10 USD per board is my suggestion  Cool

My second order HEX16C use UPS as carrier & i didn't find any invoices but marto declares the miner as SAMPLES Grin And again no import tax  Cool
Since the miner come with no case, then there is no problem declaring it as SAMPLES(which should be free)  Cheesy

Low prices = No import TAX = Quick custom clear

As I said German customs can be really tough. Recently I had a case where I had to get to the tax office and prove to them that usb miners were worth what was on the import tax statement. I could not prove it because it was rediculous low. So I had to pay important taxes plus 100+ euro fine for cheating on import tax.
gkahr78,

If you are a German or EU member you should not worry at all, because this is treated as domestic shipment inside EU Wink. That might be an issue for EU to None EU shipment though
newbie
Activity: 32
Merit: 0
Just for your information, when technobit send their first batch of HEX16A, my board stuck on speedy office for more than 3 week because marto issue full prices invoice. Speedy demand marto to issue low prices invoices(Proforma Invoices).
The 10 USD per board is my suggestion  Cool

My second order HEX16C use UPS as carrier & i didn't find any invoices but marto declares the miner as SAMPLES Grin And again no import tax  Cool
Since the miner come with no case, then there is no problem declaring it as SAMPLES(which should be free)  Cheesy

Low prices = No import TAX = Quick custom clear

As I said German customs can be really tough. Recently I had a case where I had to get to the tax office and prove to them that usb miners were worth what was on the import tax statement. I could not prove it because it was rediculous low. So I had to pay important taxes plus 100+ euro fine for cheating on import tax.
legendary
Activity: 1190
Merit: 1000

I am glad customs did not look at this. USD 9.20 is way too low ... in Germany you have to pay about 100-150 eur if you cheat at customs and get caught.



Just for your information, when technobit send their first batch of HEX16A, my board stuck on speedy office for more than 3 week because marto issue full prices invoice. Speedy demand marto to issue low prices invoices(Proforma Invoices).
The 10 USD per board is my suggestion  Cool

My second order HEX16C use UPS as carrier & i didn't find any invoices but marto declares the miner as SAMPLES Grin And again no import tax  Cool
Since the miner come with no case, then there is no problem declaring it as SAMPLES(which should be free)  Cheesy

Low prices = No import TAX = Quick custom clear
sr. member
Activity: 406
Merit: 250
cats love crypto | 911 truth @checktheevidence.com


this is what my internet banking shows but i think you need another code right? so should I call my bank on monday or is this enough info?

[edit] i already sent you this by email (the blacked out number that is my creditcard number for the charging of my monthly creditcard fee has nothing to do with this order) i paid from my normal bank account my account number which is NL89RABO0368044971

the swift code is on there its  BG79 SOMB 9130 1055 2695 01 unless you mean a different type of swift code???

Oh btw i took the fan off the broken miner to test it see if anything was wrong with it but its the miner (when i first found out it was broken) and now I can't find it (too much hardware in small room) is it ok if I ship it back to you without the fan?? Thx for taking the return. I understand how busy you guys must be.
hero member
Activity: 728
Merit: 500

marto74, please complete my order IOEKQNSIS. I've paid for hosting and setup too. You told me it would be ready in previous week...  Sad  Sad  Sad


Sorry for the delay.
You'll get your hosting setup tommorow
Still no info from you... Sad I'm getting really dissapointed Sad
Sorry,
We were very busy.
I'll try to sort this out this weekend
hero member
Activity: 822
Merit: 1002

marto74, please complete my order IOEKQNSIS. I've paid for hosting and setup too. You told me it would be ready in previous week...  Sad  Sad  Sad


Sorry for the delay.
You'll get your hosting setup tommorow
Still no info from you... Sad I'm getting really dissapointed Sad
sr. member
Activity: 406
Merit: 250
cats love crypto | 911 truth @checktheevidence.com
Send me swift msg from the transfer and I'll ask my bank to check it, ok ?

Ok I will do it monday all banks here are closed on saturday. Should I send you a pm or email (need your address!) or just post it here?

Thank you so much for getting back to me and I understand you must be super busy!!

BTW what do you want me to do with the hex16a2 from my previous order that broke after less than a week without overclocking? Do you want me to return it and send me a new one or if you prefer you can give me a discount on my next order maybe!

BTW if you would have told me that your bank said they hadn't received anything after I asked the first time I would not have asked 4 more times. Just a tip to save you time with other customers.
hero member
Activity: 728
Merit: 500
Send me swift msg from the transfer and I'll ask my bank to check it, ok ?
sr. member
Activity: 406
Merit: 250
cats love crypto | 911 truth @checktheevidence.com
Feels like this thread needs a little balance. Wink

We placed a large order in December.

Shipping to Canada from Bulgaria has been a challenge but Martin tried multiple couriers at our request to try and speed up the process - irrespective of the increased cost at times.

Any issues we have had have always been dealt with in a fair manner - i admit it can take a little time sometimes.  Grin

In my experience of the Bitcoin hardware industry Martin provides a good service. I'm sure there is room for improvement but overall i'm happy and will be using Technobit again in the near future.


date of the payment

I have paid 581€ for order BJJNEKBIM (january shipment!) by bank wire on 30-12-3013 from account number NL89RABO0368044971.

Will you include a replacement for the broken HEX16a2 from order WVEFURYEA? I will gladly ship the broken miner back to you if you provide a shipping address.

Please please please let me know something!!! The site still says awaiting payment and I  would really like to know what you want me to do with the broken miner.

If you have not received money I need to put claim with my bank before the end of the month

Thanks Marto & co!


I agree they probably try their best but I have now been waiting a month to get a bank transfer confirmed and I have a miner that broke ~10 days after delivery I am being very polite and marto asked for a screenshot of my internet banking and I sent it, nothing since then. It's just frustrating that people who complain loudly seem to get more customer service then people who stay polite and wait for their response Sad. This is starting to cost me real mining time Sad.

OK this is starting to get ridiculous I have one broken miner and 581€ for another order that were sent to you over a month ago and you have not even confirmed receiving the money!!!!
Look
I went trough all bank statments since 30-12-13 till now again.
There is no incoming payment either with your order ref or Your Name that is given with the order.
This is checked and double checked at least 5 times

Best Martin

Thanks for your reply. My bank has confirmed to me that the payment has been made. Can I send you a statement from my bank with all the details of the payment??? How can I prove to you that I have paid? And what should I do with the broken miner?
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