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Topic: (Review/Guide) WhatsMiner M10 33.0 Th/s, 2145W Bitcoin (SHA-256) ASIC miner - page 4. (Read 24312 times)

full member
Activity: 1022
Merit: 221
We are not retail.
Sorry to hear philip, not a lot of reports on whatsminers failing. I suppose the only caveat would be it's with someone who will keep us updated.  

Pricing on the fan seems pretty high unless shipping is cheap. The I/O board as well. I'd look at other fan myself but I hate having to figure out cable length.

I'm sure you can handle everything but if you want some help philip let me know.
legendary
Activity: 4256
Merit: 8551
'The right to privacy matters'
I found they have spare parts for the m10.

the psu https://pangolinminer.com/product/power-supply-unit-for-m10d1/

the fans https://pangolinminer.com/product/miner-fan-set-m10/

the control board https://pangolinminer.com/product/miner-control-board-shipout-before-3-31/

since we have 7 of these I will be needing to order 1 of each of the above.

I also want to mention weather is good here in NJ we have had a pretty warm winter. Grin

ps I will post back on  the repair service.

If you look at the quote here you can guess it is board SM1 the fastest one that died.

this one is a bit funky

sm0 does   9295 gh  63.5 temp 448 free
sm1 does 11896 gh  75.0 temp 576 freq
sm2 does   9158 gh  63.5 temp 437 freq

the one in bold was the one that did not want to fire up for a while
legendary
Activity: 1554
Merit: 2037
That sucks. I'm interested to see how they respond, seeing as your issue is actually something failing, I imagine it will be rather quick. I never did hear back when I was trying to troubleshoot the lame board, but it may have been low to no priority as it was in spec.

Reading through Pangolin's support info, you may get away with only having to ship back the hashboard, but they might not have updated the information lately. Definitely better than sending the whole unit in for repair.

FYI, my total customs+duties on the unit (with the USD51 discount code) came up to CAD68. So all in all, very positive experience so far. I'll post an update once the unit has run for a few hours on wintery Canadian sunshine electricity.

Nice one of those low tax provinces, I get hit pretty hard on everything I bring in. Enjoy, so far my 2 have been pumping the heat nicely to fight the ridiculous cold.
legendary
Activity: 4256
Merit: 8551
'The right to privacy matters'
This unit seems to have an issue with one board.

It simply does not fire up. It did work for three days and I switch pools.

Now it does not want to fire up.

I am going to contact pangolin to see about support.
copper member
Activity: 23
Merit: 1
Hi guys,

Happy to see this is working out well for everyone! Feel free to get in touch via PM if I can help further or if this coupon expires, I'll probably have a new one at that point  Smiley
legendary
Activity: 4256
Merit: 8551
'The right to privacy matters'
I just received my 31T unit today which I ordered last Friday, so very quick shipment. I live in Canada.

FYI, my total customs+duties on the unit (with the USD51 discount code) came up to CAD68. So all in all, very positive experience so far. I'll post an update once the unit has run for a few hours on wintery Canadian sunshine electricity.

Thanks to everyone here for tips and advice!

Good luck mining.
newbie
Activity: 16
Merit: 8
I just received my 31T unit today which I ordered last Friday, so very quick shipment. I live in Canada.

FYI, my total customs+duties on the unit (with the USD51 discount code) came up to CAD68. So all in all, very positive experience so far. I'll post an update once the unit has run for a few hours on wintery Canadian sunshine electricity.

Thanks to everyone here for tips and advice!
legendary
Activity: 4256
Merit: 8551
'The right to privacy matters'
I wonder if this variance was their need to sell a different model to begin with with the 31T version.

I have 2 33th models
I have 5 31th models

Everyone does more then  the number it is rated to do. Except this one it is a fraction low.

30.8
full member
Activity: 1022
Merit: 221
We are not retail.
I initially ran into that as well with my 2nd one but like yours, after a good warmup all 3 boards came to life and have been doing just fine for over 5 days now.

The autotune does set different speeds as needed for the boards and interestingly, the board that initially did not show up runs at a lower speed than the other 2 boards do: Hmm, just looked and checking the 2, my 1st one all three boards are centered around 500MHz +/- 4, number-2 oth are all over the map! 499, 468 and 562MHz... Definitely some variation in chips there... Wink Still, considering it holds a steady 31.6THs - werks fer me! Cheesy

I wonder if this variance was their need to sell a different model to begin with with the 31T version.
legendary
Activity: 4256
Merit: 8551
'The right to privacy matters'
this one is a bit funky

sm0 does   9295 gh  63.5 temp 448 free
sm1 does 11896 gh  75.0 temp 576 freq
sm2 does   9158 gh  63.5 temp 437 freq

the one in bold was the one that did not want to fire up for a while
legendary
Activity: 3822
Merit: 2703
Evil beware: We have waffles!
Aaaaand it seems my #3 M10-31 that came in today needed a few restarts before it came fully alive. Despite a nice warmup for an hour in front of the exhaust from its 2 other brothers, on the new miner board SM2 would not go above 368MHz whereas the other 2 boards hit around 500. Letting it run at least 10 min each time to see how it came up, after1 hard boot and 3 'restart CGminer's' all three boards came up and now report 469, 510 and 526Mhz for 31.7 THs.

Seems that once you get the reported chip temps above 45-50C things will kick in properly. Hmm, like the ol' Spondoolies maybe a pre-heat with a heat gun/hair dryer would do the trick Wink
legendary
Activity: 1554
Merit: 2037
That's what I had noticed when my first 2 arrived. I'm not near them at the moment but over the last 3 weeks (Since my back to back power outage days) the underperformer has risen to 30.9 TH/S. Well within the specs when I ordered. That unit is very similar to your NotFuzzyWarm, Something like a 90 spread between the lowest and highest. The unit pulling 31.7 TH/S has a spread of 50-60 IIRC. I'll double check tomorrow.

I'm not about to open mine up but it would be interesting to see if there is a noticeable difference between the boards. I say this because when I was talking to them about the 2 models previously being offered they said it was due to chip batches. So I wondered if maybe they were mixing and matching boards to level out the performance stats, instead of having lame duck batch. Something like 2 great boards and an underperformer.

Well waddayaknow -- my 3rd M10 31T that I ordered last week just came in and despite being over $800 de minimis no bill from DHL re tariff due! Got a feeling one will show up later...

Yeah didn't that happen to a bunch of people last year when the tarrifs were rolling out, good old bills in the mail. I know DHL hits me with anything incoming before it arrives, I get an email but that's for the provincial and federal sales taxes.
legendary
Activity: 4256
Merit: 8551
'The right to privacy matters'
I initially ran into that as well with my 2nd one but like yours, after a good warmup all 3 boards came to life and have been doing just fine for over 5 days now.

The autotune does set different speeds as needed for the boards and interestingly, the board that initially did not show up runs at a lower speed than the other 2 boards do: Hmm, just looked and checking the 2, my 1st one all three boards are centered around 500MHz +/- 4, number-2 oth are all over the map! 499, 468 and 562MHz... Definitely some variation in chips there... Wink Still, considering it holds a steady 31.6THs - werks fer me! Cheesy

Yeah today’s is say 470 560 470

30.9 th
legendary
Activity: 3822
Merit: 2703
Evil beware: We have waffles!
I initially ran into that as well with my 2nd one but like yours, after a good warmup all 3 boards came to life and have been doing just fine for over 5 days now.

The autotune does set different speeds as needed for the boards and interestingly, the board that initially did not show up runs at a lower speed than the other 2 boards do: Hmm, just looked and checking the 2, my 1st one all three boards are centered around 500MHz +/- 4, number-2 oth are all over the map! 499, 468 and 562MHz... Definitely some variation in chips there... Wink Still, considering it holds a steady 31.6THs - werks fer me! Cheesy
legendary
Activity: 4256
Merit: 8551
'The right to privacy matters'
Well waddayaknow -- my 3rd M10 31T that I ordered last week just came in and despite being over $800 de minimis no bill from DHL re tariff due! Got a feeling one will show up later...

yeah looks like they are efforting to protect us from trump tax.

Mine came and with 51 usd coupon I was clearly marked under de minimis

I am making an effort to order the next one  3 days after delivery to have zero issues.

thanks to dj_wldwst for coupon.  I don't know have many he has left.  Since I am up to 7 m10's I will wait until thurs and decide with buysolar if we get one or two  more.

miner just fired up  at mmpool.org for testing.

edit

looks like there is an issue with 1 board

E101
Slot1 Chip Reset Error
Warning and retry
121
Mon Feb 18 17:16:29 2019
cgminer

does not seem to fire up

I will let it settle a bit.

edit

seems to work now
legendary
Activity: 3822
Merit: 2703
Evil beware: We have waffles!
Well waddayaknow -- my 3rd M10 31T that I ordered last week just came in and despite being over $800 de minimis no bill from DHL re tariff due! Got a feeling one will show up later...
legendary
Activity: 4256
Merit: 8551
'The right to privacy matters'
Yeah  so far dhl has not told me I owe more for trump tax. So I would guess  it is okay to get a coupon and use it.  Still not perfectly sure.

I was able to use my account with pangolinminer  so it is nice in that you should not be at any extra risk  then an order  without the coupon.

As you use your own account.

edit :

update my gear is on the truck and no one has asked for tax.

so sending a pm to dj_wldwst

https://bitcointalksearch.org/user/djwldwst-1163591

mention this thread  and ask for coupon details  seems to be okay.

I was able to use my pangolinminer account to place order.

Same account I used for the other orders.

I space my orders by a week or at least until I get one.

Ie: I ordered Fri. I get it Monday  next order of 1 would be on tuesday.
legendary
Activity: 3234
Merit: 1220
How can I get my hands on one of those $51 coupons?

PM'ed
donator
Activity: 4760
Merit: 4323
Leading Crypto Sports Betting & Casino Platform
How can I get my hands on one of those $51 coupons?
full member
Activity: 1022
Merit: 221
We are not retail.
okay  some good news I got tracking number yeah Grin

As for  a taxable item When I got all the T1's + psu's from Yoshi/MyRig

DHL froze  shipment for a little bit of time. (2-3 hours)

I called help phone they gave me  a secure link to pay with a CC I paid with my Discover Card

Item was then released I think I lost a day maybe not.

when I get a tracking number I put it in and click on the sign up for shipment notifications

https://i.imgur.com/0T2tfUL.png

i add a cell phone and an email here

https://i.imgur.com/1PfHAmn.png

Nice, if your contact details are included on your shipping label they will typically notify for customs/delivery to a consumer without this process when signature is already required. Still a good practice.
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