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Topic: Rocketpot.io refusing/delaying to pay out 170k win. AGREEMENT MADE - page 5. (Read 12024 times)

newbie
Activity: 61
Merit: 0
UPDATE

https://imgur.com/a/ljC8YGl

That’s the thing, rocketpot still hasn’t given a direct answer or confirmation if they’ll honouring the full amount.
When I asked today for the update regarding it, I was told this(see pic). In fairness to rocketpot they have started paying out what’s allowed within in their limits and they have honoured their word on these payouts. Trust me there’s no one that would love to change the thread title more than me, but for now untill I get a answer all
I can do is just post every payment I receive on here(which is still positive news) I also asked if there is any way they can raise their monthly limits they cannot. So after I request a another $10k on Monday the 11th I’m gonna be waiting till August 1st before I can request a further payout. The reality is getting paid out in full is gonna take a long time and this will be an extruding long process
legendary
Activity: 2534
Merit: 1713
Top Crypto Casino
Do not change the thread title until you have received all of the funds you are claiming and Rocketpot have agreed to pay. Making a unilateral move such as that prematurely will nit be conducive to your allegation.

If Rocketpot disputed the $170,000 then the matter changes somewhat but for now they are not declining to pay you the full claimed amount. Give them a little more time and remain patient.

I’m very optimistic that they have now started paying my winnings with no further delays and in fairness to the casino I have posted this, but as I said still as of now I haven’t gotten any direct answer or confirmation if they will be honouring the full 170k in winnings. Until I do I’ll then change the title to be fair to the casino
legendary
Activity: 1750
Merit: 1363
www.btcgosu.com
FWIW, their limits aren`t actually "poor" when compared with typical (even the big ones) fiat online casinos. Take LeoVegas for example, a huge online casino that also has a 20k monthly max withdrawal limit per account. Bet365, probably the best gambling site in the world, has some 50k ish monthly limit in place.

Fortunately, in the crypto space, there are some operators who easily pay out even such amounts quickly.

All of that does not change the fact that apparently, it is not cool when any operator tries to find a way to avoid paying, which happens way too often.
legendary
Activity: 2002
Merit: 1016

I’m very optimistic that they have now started paying my winnings with no further delays and in fairness to the casino I have posted this, but as I said still as of now I haven’t gotten any direct answer or confirmation if they will be honouring the full 170k in winnings. Until I do I’ll then change the title to be fair to the casino
 

It's nice to know that your story is going in the right direction, especially since it's such a large amount. Hopefully all winnings will be paid out in full without any unpleasant surprises. Keep us informed about the progress.
In the meantime, you could fix the topic as it might be a bit confusing in the current situation.
hero member
Activity: 2338
Merit: 750
UPDATE!

Good news rocketpot has paid out $16k so far. They processed the $6000 withdrawal Sunday and has already paid out the $10000 for this week following their limits. So so far I’ve received $16k of the $170k+. Good news is there was no delay in the $10k payout for this week.  Unfortunately still have no direct answer or confirmation from rocketpot if they will be paying out and honoring the full 170k+ in winnings waiting on the appropriate manager update for that. Now following their withdrawal limits I am waiting till next week to request another $10k to see if this continues. Will post further updates and every payment received on here
Congratulations!
Can you inform us what the support answered about delay? Or they just paid without any answers why you was waiting so long?
Their limits 10k per week and 20k per month, i`m right? If they will pay 20k per month it will take 8 months, but it will be a good 8 months.
hero member
Activity: 2520
Merit: 783
When the big win made by the players,like this things happen.Because the website and the owners will not have the complete money to release at the time.When they was captured like this,they will started to release a little.And further instalments,you will get the remaining funds.But you need to do two things,you need to update the every instalments here.And you need to keep push the team.
It is a known practice that when one wins very big, the company tends to pay in instalments. This is necessary for the company to keep running and maintaining its running cost and also paying other winners whose winning might not be as high as Op. So, Op should be patient and the goodnews is that they have started paying.

As lionheart78 said, it will be very fair to the company if Op will keep updating the thread title whenever he is paid till the payment is recieve 100%, otherwise he can revert to the initial title.

I’m very optimistic that they have now started paying my winnings with no further delays and in fairness to the casino I have posted this, but as I said still as of now I haven’t gotten any direct answer or confirmation if they will be honouring the full 170k in winnings. Until I do I’ll then change the title to be fair to the casino
 

I'm wondering why they didn't give any statement on your case since they need to give a words or even instruction about your winnings, but since as you said they started to pay you via installment still this is good since you are getting the part of your winnings little by little hopefully you can get all and enjoy what you earn because its very rare to see people win such huge amount here.
rby
hero member
Activity: 742
Merit: 611
Brotherhood is love

I’m very optimistic that they have now started paying my winnings with no further delays and in fairness to the casino I have posted this, but as I said still as of now I haven’t gotten any direct answer or confirmation if they will be honouring the full 170k in winnings. Until I do I’ll then change the title to be fair to the casino
 
Cool, you are correct and you following up the thread and giving update you are being fair. To say, since they have started paying out, it therefore means they will pay all. And to ask, do they need to give any information if they will honor the whole payment or not?
Is there an option to pay only part of your winning?
newbie
Activity: 61
Merit: 0
When the big win made by the players,like this things happen.Because the website and the owners will not have the complete money to release at the time.When they was captured like this,they will started to release a little.And further instalments,you will get the remaining funds.But you need to do two things,you need to update the every instalments here.And you need to keep push the team.
It is a known practice that when one wins very big, the company tends to pay in instalments. This is necessary for the company to keep running and maintaining its running cost and also paying other winners whose winning might not be as high as Op. So, Op should be patient and the goodnews is that they have started paying.

As lionheart78 said, it will be very fair to the company if Op will keep updating the thread title whenever he is paid till the payment is recieve 100%, otherwise he can revert to the initial title.

I’m very optimistic that they have now started paying my winnings with no further delays and in fairness to the casino I have posted this, but as I said still as of now I haven’t gotten any direct answer or confirmation if they will be honouring the full 170k in winnings. Until I do I’ll then change the title to be fair to the casino
 
rby
hero member
Activity: 742
Merit: 611
Brotherhood is love
When the big win made by the players,like this things happen.Because the website and the owners will not have the complete money to release at the time.When they was captured like this,they will started to release a little.And further instalments,you will get the remaining funds.But you need to do two things,you need to update the every instalments here.And you need to keep push the team.
It is a known practice that when one wins very big, the company tends to pay in instalments. This is necessary for the company to keep running and maintaining its running cost and also paying other winners whose winning might not be as high as Op. So, Op should be patient and the goodnews is that they have started paying.

As lionheart78 said, it will be very fair to the company if Op will keep updating the thread title whenever he is paid till the payment is recieve 100%, otherwise he can revert to the initial title.
legendary
Activity: 3626
Merit: 4440
Though I also am impressed with the amount of the winnings, this case is not closed yet because it has not been resolved. Receiving partial payment (approximately 10% of the claimed amount) is not acceptable regardless of their ToS withdrawal limits.

There is also a possibility that Rocketpot simply do not have the appropriate funds and are buying time in order to cover the payout. If that is the case then it means this issue will go on for an extended period of time until Rocketpot folds and ceases to trade or if their income drops as a result of less traffic at their website. After winning a huge amount it is something the OP would have not wanted to happen.

Credit to Rocketpot though but they have yet to confirm they will honour the full $170,000

I've been following this thread from the beginning, so it made me happy to see that Rocketpot has already addressed your withdrawal-related concerns even if its just the fraction of the total amount.

Still, I must say that I am really envious of your profits, especially since that the market drop we are experiencing will significantly increase the amount of ETH you are about to receive. More importantly, using a hardware wallet for storing your funds will definitely give you a good night sleep -- just a reminder.
Unfortunately the OP agreed to the sites ToS when he/she started gambling on the sites and is tied into their wd limits. We don't have to like it, but this is 1 good reason why everyone should read the ToS before depositing and playing on any site.

It does show good faith that Rocketpot has initially started paying some of the win though. Seems like the OP has cause to be optimistic.
newbie
Activity: 61
Merit: 0
Still no update today from the appropriate manager. Yes this is a step in right direction, but I’ve only received $16k of $170k in winnings. With respect to rocketpot dispite some small delays, they have honoured their word thus far.  It’s still no where near to being resolved though.  Will see if they honour next weeks payment of $10k. As promised I will keep updating as this progresses

Shouldn't you update your title to "Rocketpot.io  refuising to pay 170k (Starts paying, x/$170k processed) ?  Just to be fair to the casino.  You can modify the title again anytime the casino failed to deliver its promise to you. I am happy about the news that you are starting to receive your winnings even though it will take you more than 8 months to complete, at least your issue is leaning toward a positive result.

Good idea.
Once rocketpot confirms that they will be paying out and honoring the full 170k in winnings I will then remove the “refused” part of title and change it to how much they’ve paid out with constant updates
hero member
Activity: 2170
Merit: 553
#SWGT CERTIK Audited
When the big win made by the players,like this things happen.Because the website and the owners will not have the complete money to release at the time.When they was captured like this,they will started to release a little.And further instalments,you will get the remaining funds.But you need to do two things,you need to update the every instalments here.And you need to keep push the team.
legendary
Activity: 2898
Merit: 1152
Still no update today from the appropriate manager. Yes this is a step in right direction, but I’ve only received $16k of $170k in winnings. With respect to rocketpot dispite some small delays, they have honoured their word thus far.  It’s still no where near to being resolved though.  Will see if they honour next weeks payment of $10k. As promised I will keep updating as this progresses

Shouldn't you update your title to "Rocketpot.io  refuising to pay 170k (Starts paying, x/$170k processed) ?  Just to be fair to the casino.  You can modify the title again anytime the casino failed to deliver its promise to you. I am happy about the news that you are starting to receive your winnings even though it will take you more than 8 months to complete, at least your issue is leaning toward a positive result.
sr. member
Activity: 882
Merit: 268
I've been following this thread from the beginning, so it made me happy to see that Rocketpot has already addressed your withdrawal-related concerns even if its just the fraction of the total amount.

Still, I must say that I am really envious of your profits, especially since that the market drop we are experiencing will significantly increase the amount of ETH you are about to receive. More importantly, using a hardware wallet for storing your funds will definitely give you a good night sleep -- just a reminder.

Thank you!!, god is great. If there’s ever a time you’d want a big win in crypto now would be the time. I’m still shaking from all this, it’s life changing money for me and my family. Unfortunately Rocketpots withdrawal limits are gonna make getting it out super slow. I’m hopeful they will honour the full amount and make an exception to their limits for a quicker payout
Although this is only a small part of your total winnings but I want to congratulate you first considering this is a very big win and I don't even think I will get a win this big in gambling.
But of course this takes time to get because regardless of anything other than their ToS withdrawal limit and the total winnings you get, it will obviously take a bit of time to pay to stabilize their finances as well.
newbie
Activity: 61
Merit: 0
Still no update today from the appropriate manager. Yes this is a step in right direction, but I’ve only received $16k of $170k in winnings. With respect to rocketpot dispite some small delays, they have honoured their word thus far.  It’s still no where near to being resolved though.  Will see if they honour next weeks payment of $10k. As promised I will keep updating as this progresses
legendary
Activity: 1750
Merit: 1363
www.btcgosu.com
I've been following this thread from the beginning, so it made me happy to see that Rocketpot has already addressed your withdrawal-related concerns even if its just the fraction of the total amount.

Still, I must say that I am really envious of your profits, especially since that the market drop we are experiencing will significantly increase the amount of ETH you are about to receive. More importantly, using a hardware wallet for storing your funds will definitely give you a good night sleep -- just a reminder.

Thank you!!, god is great. If there’s ever a time you’d want a big win in crypto now would be the time. I’m still shaking from all this, it’s life changing money for me and my family. Unfortunately Rocketpots withdrawal limits are gonna make getting it out super slow. I’m hopeful they will honour the full amount and make an exception to their limits for a quicker payout

I am glad to hear (read) that this is being sorted out - will keep following this and I have also made our contact person aware of this multiple times.
legendary
Activity: 2618
Merit: 1103
Tried contacting support to speak with vip manager “Sofia” for an update was told she doesn’t work weekends and was also now told I’ll be updated via email and my case is being reviewed by the “financial manager”. See pic https://imgur.com/a/H049Zy2

As of now, still no payout received from rocketpot.io and they continue to delay…

Looks like their support can barely communicate in English. This says a lot when they hire people who can't fulfill the most basic requirement for the job.


16k out of 170 is still a very small portion of the money owed.
Let's hope you'll get it all.

The limits and the reluctance to pay out a legit win suggest they don't have enough money and prefer to pay out wins with losses of other players.
legendary
Activity: 3136
Merit: 1233
Leading Crypto Sports Betting & Casino Platform
I staying positive for the OP but to be honest there is still a massive chance that Rocketpot are simply buying time in order to receive an income from those that deposit funds to pay the OP. The delays by Rocketpot to settle this has brought uncertainty to the situation and the OP is still waiting for confirmation he will receive then $170,000 in full even at small daily withdrawal rates.

Glad to see the good news they let you withdraw $16K, well although it's still 10% from the total amount you won, but at least we're know Rocketpot isn't ran away after someone win big amount money on their casino. I also already revise my feedback to neutral since they're no intention to scam, but they only slow to process your withdrawal. Sometimes it's understandable since only few gamblers can beat the house and earn huge amount money.

I have been reading the story and I will be honest,at the beginning I thought just another casino who will ran away once hit by a huge win from a gambler.Glad to see this is not the case and that they have started to process OP withdrawals although with small increments,I consider a small increment 16.000 Usd which is less than 10% of the total amount won.I am confident that they will manage to pay the OP but at a slow rate,maybe they can make weekly or even monthly payments until they fulfill their obligation.
legendary
Activity: 2534
Merit: 1713
Top Crypto Casino
I staying positive for the OP but to be honest there is still a massive chance that Rocketpot are simply buying time in order to receive an income from those that deposit funds to pay the OP. The delays by Rocketpot to settle this has brought uncertainty to the situation and the OP is still waiting for confirmation he will receive then $170,000 in full even at small daily withdrawal rates.

Glad to see the good news they let you withdraw $16K, well although it's still 10% from the total amount you won, but at least we're know Rocketpot isn't ran away after someone win big amount money on their casino. I also already revise my feedback to neutral since they're no intention to scam, but they only slow to process your withdrawal. Sometimes it's understandable since only few gamblers can beat the house and earn huge amount money.
legendary
Activity: 1638
Merit: 1156
Glad to see the good news they let you withdraw $16K, well although it's still 10% from the total amount you won, but at least we're know Rocketpot isn't ran away after someone win big amount money on their casino. I also already revise my feedback to neutral since they're no intention to scam, but they only slow to process your withdrawal. Sometimes it's understandable since only few gamblers can beat the house and earn huge amount money.
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