Topic: Rollbit.com | Crypto's Most Rewarding Casino 👑 - page 87. (Read 72598 times)

https://bitcointalksearch.org/topic/rollbit-disables-account-and-seizes-funds-102k-5449402

this is the thread. Not twisting anything even rollbit support did confirm they confiscated money due to this.

Yeah, but still, why should i go to discord (you cant even open a ticket), when their live support is reading my messages and not replying to me over 4 days now and also not answering my 2 emails....and also they are reading here too and not answering. What is the point then?

So that is really not professional at all and really annoying....I am here to solve it, happily with the community and the public together, to give everyone a fair chance and show also, that easy and fix solutions are possible with rollbit.

Thanks!

Can you attached the reference to this issue because I don't see any abused on bet with low odds use unless it was stated in the ToS. It's not the player problem if the casino is on disadvantage on the promotion that they set without clear rules to follow.

Confiscating the win or adjusting the ToS just to use it against that player is a red flag but I hope you have a supporting evidence on it since this is a serious allegtion. I hooe that you are just twisting the guy story to get your way to support your own case. I’m reading your case but please make it brief since not all users here have time to read that kind of long narrative.

Seriously, Please attached the reference link on the specific case that you brought up.

Its sunday so probably the top brass isnt doing any work as of now but hey I've been telling alot of people that have issues with Rollbit to try their discord channel instead of raiding this thread. Support staffs are pretty active there though and the top brass check it regularly compared to this thread I think so you should got better chance there


Most likely not both

They got no right - if you dont look at my case ok.

But lets look on the case of the guy that did bet low odds and profit from cashback which was not banned under t&c - all odds and bets qualify for cashback.

They could tell him this is not welcome and adjust terms but they did steal his money and didnt adjust terms to this day.

This is pure theft.  I wonder what did player wrong here as he played right within his rights and t&c.

Is this how reputable sportsbook should work?

He did abuse bonus - mathematically but no bonus conditions did prohibit this. He risked his money as well. It's not like he wasnt at risk.

I wonder if these positive comments are just from regular bettors only or from RLB holders.

Yes we cannot ignore all the accusations as long as they can provide valid evidence then senior users can help them, I often see new users experience almost similar problems with a frozen account like the list of accusations above, it's just that the amount of funds frozen is not proportional to the campaign funds spent by the casino so it's strange if the casino takes risk and interferes with their reputation.

In business world if their competitor is successful there are entities will try to destroy their reputation so don't get surprise if something like this will exist. As long as Rollbit or any casino is active and reputable high ranking member also with their old time gamblers still trust them well maybe this one indicate that they are still a good casino. If they could just follow the rules and have strong proof on this claims for sure there accused casino cannot escape on their existing case.

That's right and if there's any scam accusations the other who tries to defame the casino also comes up with similar issues to spread more rumours against them but the team have already said about how they were abusing the terms so they have right to reserve funds with them.

There are currently six threads opened in scam accusations about Rollbit:
1. Rollbit - scam 5k - GDPR PROBLEM
2. Rollbit disables account and seizes funds (10.2k)!
3. Community Warning - Rollbit ⚠️
4. Rollbit hold funds and ignore in chat
5. scam warning rollbit.com banned my account
6. rollbit scam (255 USDT)

The thing is we don't know how legit is those accusations, they've uploaded few images as evidences, but the Rollbit's representative already say there's a problem if the player broke their rule e.g. abuse or multiple accounts usage. They're keep pressuring to make Rollbit release their money.

I think how popular or trustworthy the site, there's always an user calling the site is scam. Binance is the example.

Hey bitcointalk-community,
Hey Razer,

unfortunately still not any reply by rollbit, neither here, via livechat or officialy by email :/

This is really annoying now...is this standard?

Well, how can we be so sure about what you are saying.? I've indeed noticed  that kyc process for most online businesses today are being conducted by a third party coming specializing on processing kyc, but another thing which no body seems to be talking about at the moment is whether those third party kyc companies can really be trusted to keep user informations away from their platform, so as avoid users documents been tempered with just incase there was any or some kind of hack on the platform.

I think this is another important topic we will need to discuss.

Some people are like that, I am not entirely sure what the main reason behind it is, but there are some people who do have that kind of problem. He is not a singular situation, he is just one of many and there are these type of people for all websites. I can tell you that every single casino in all of existence has people complaining about them like this, you could have 20 thousand people gambling without an issue and 4 people who keep complaining about it at the same time.

As long as a website doesn't get majority turning against them, there is nothing to worry about a few people who complain. As I have stated a lot of times before, if a website does anything bad, then open a scam accusation topic and provide proof they scammed and we all would give negative rating, but none of them ever does it.

This is the case for every casino

3rd party KYC providers may be used. However the casino itself also holds a copy [which only very senior and users under NDAs (I’d assume) would be able to view.

Complaints like this will be seen in almost all casino threads and yes we know again a new forum account that has a problem, now it's not something strange
What is clear is that we know the reputation of the rollbit has been very good since they were launched of course they don't want to mess up everything that has been built. By the way, do you still hold the RLB token in the account? I was shocked when I saw the price skyrocketed since the last few weeks.

I don't know how you come on these conclusions without any base and if they have suspicion about Multi accounting they will have proofs regarding it but there are many like you who try to boost these accusations on base of others.Rollbit is running from a long time and they won't scam you of your funds and they have responded above so we need to wait for their response in this matter.

So i have just verified. They got access to the kyc documents. They were lying all the time on discord about it and that only 3rd party got it.

here is the email.

https://imgur.com/a/rBTI0nU

They wont resolve this. Its their tactics. They find some link - like same vpn provider, same vps provider maybe same internet provider and if you are winning they use it and claim that you are multi-accounting. Pure overkill.

Just use - https://sbgok.org/ - open claim there. They will help but it will take some time.

Hey bitcointalk-community,
Hey Razer,

I am still waiting for over 48h now on any answer from you or the support team, I have been just ignored until now...really not nice to left alone like this :/

Can you please check it and get back to me, so we can finally come to a solution?

Happy to share it also here within the community then!

Thanks

I dont know What he was playing. But while most so called trusted casinos dont ban people for using casino products. They clearly ban them and steal winnings for legitimite actions like smartbetting - betting on higher odds like pinnacle or bonus matched betting. These are clearly not actions that should lead to ban or lost of your funds. They can only stop accepting bets but not steal. And these cases do happen and sportsbook must known its unlawful. Never heard of any stealing for this from betfair, bet365, pinnacle and other Well trusted bookies not so called trusted.


There is also this case About player betting on low odds using 10% lossback bonus- there is clearly not written in their terms players cant bet low odds or that low odds are excluded- rollbit took money from this player instead of adjusting rules. This is clearly shady from them as Well.

How they can be listed trusted, when they dont list terms of the lossback and then steal players winnings once they know he is profiting from it. They should limit him and pay him money at most.
And you still cant find these terms so some people can do it and will have their money stolen. This is highly shady and not OK.

I advise this player to use https://sbgok.org/ - for sure you will see your money.

Do not forget here that - only first instance court takes place in Curacao then they are under Supreme Court of Netherlands on EU soil - they got final say. So it is pretty easy to put pressure on them. I doubt these anonymous clowns would even want to be defending themselves before EU court so they will just pay its much cheaper for them and much safer like starting to defending themselves.

Even if  they would defend themselves, they must come clean with some of their names as someone needs to testify in their favor - advocates cant do that - and you can ask to call their staff as witnesses and undoxx them. I doubt they would come and defend themselves. They can only do it through advocates so they wont have any witnesses just some data.

And here just imagine they got no data - because no terms and conditions stated - one cant bet on low odds. No terms and conditions stated they can ask unlegitimate things like video calls and so.

Why many gamblers don't have problems on trusted casinos like Duelbits, Rollbit, Betnomi but you got many problems?

I mentioned those casinos because they are in your post history and your invalid scam accusations.

Most of scam accusations against trusted casinos are invalid because they rarely make mistakes with their Compliance procedure and if mistakes are found, they will correct it quickly. Fortunately very little cases like that and if you have problems on all trusted casinos, it means something about your gambling activities.