Topic: SCAM **COINS-e.com***SCAM list of unhappy customers - page 7. (Read 21888 times)

Did they change the adress? I can't get to coins-e.com!

Bah, whats 3 months?

Just to ad:

I bought some bigger amont at coins-e (some hundreds of mio IFC) and tried to withdraw it in december 2013. They did not pay out but and did not answer on any support ticket until today.

I have been contacted by Coins-e and it seems they are trying to sort out their support backlog, my issue has not been fixed yet.

FWIW, I used to trade DOGE/BTC on coins-e back in late december/early jan. When the first unannounced fork happened I lost a 110,000 doge deposit  I had deposited from my fully updated Doge wallet to coins-e around the same time as the fork. My only recourse was Twitter and forums as coins-e was silent on support for myself and many others. The loss, it seems, was because coins-e had not updated to 1.3 at the time. This is likely what happened here given the most recent problems happened after the last fork most likely coins-e was running 1.4.

I DID get my deposit, finally, after 2.5 or so weeks not even having it show up in the dogechain or on the site anywhere then being moved to a large coins-e storage wallet.

Some things I didn't like, that made me decide to never use coins-e again was the lack of communication or mere acknowledgement of a problem (not to mention they tweeted that the issue was fixed about a week before anyone in my situation got their coins which caused even more worry). It seems that so far, it's a lack of resources or time on the admin's part (@vigsun). I will re-iterate though that myself and my team of friends in the same situation as me that I met through our collective confusion all got our money back after 2-3 weeks. I saw initiation of movement in the central wallet (looked like processing backlog) about 2 days before I got my coins, but that was at a time that coins-e had more volume and more deposits, many of which they lost after this incident.

Well I know my account has been updated, but now franko is at a much lower rate then what I bought for. Probably because I kicked them hard enough.
I bought at 200,000 its now 130,000 on cryptsy and 75000 on coins-e

   Whats been updated?  that page still looks the same as it did last month and month before that, what are you seeing?

why should anyone PM you here?  you have a support site.  I don't think you represent coins-e at all, and are attempting to mislead people into handling over their account information.  

Anyone about to PM this guy who claims to be support - if they ask for username or password in PM here, DONT GIVE IT TO THEM!  

They finally updated there page to "coins that are under maintenance"

Can't believe it's taken them this long, along with hundreds of tweets, posts, tickets, emails and maybe even some phone calls to do something

Your full of shit.....!

We are extremely sorry for the issues that you are facing currently. We are solving the complaints that have been registered on coins-e support desk and Bitcointalk. If you still may have issues, please do PM us with the transactions ids and coins' name. We will resolve the issues as soon as possible.

There were software issues with Dogecoin which were resolved.

We have high volume of new users registering with Coins-e and most of the delays in transactions are due to this volume.We are at the same time, restructuring the exchange to support this high volume. We again apologize for any delay that you face in this process.
Thank you for your support.

I'm not sure if this is the same guy, but on this account he works at the company that started Coins-E

https://plus.google.com/+VigneshSundaresan1/posts

Let's get some more information out there guys.

I'm getting close to messaging his friends/family about this, to build the pressure on his end. This is money, you don't fuck with peoples money. The fellows at Mt. Gox were getting death threats because of the shit they pulled. This guy really doesn't get that being silent is going to get him hurt in the long run by someone who really lost a lot of money and not just 1-2 btc's

https://www.facebook.com/vignesh.sundaresan
http://ca.linkedin.com/in/vigsun
http://www.meetup.com/Chennai-Bitcoin/members/46027942/

And the atm company CEO is
http://ca.linkedin.com/pub/ryan-wallace/4/846/806?trk=pub-pbmap
http://ca.linkedin.com/pub/moe-adham/20/58/883?trk=pub-pbmap

Maybe someone with an elevated linked in account can message these two and inform them of the situation. I bet they won't be happy to hear that there lead software designer is being accused of theft.

I've made the move to Atomic, and happy i did, the are the first licensed FINCEN compliant exchange in america, and exchanged is registered and owner Byron has made his details, first exchange owner i've seen that has done this and is not hiding from users.  They made BTC/USD an opt in trading pair, so traders who prefer anonymity but still want to trade crypto can do so, and those who want to trade fiat pairs can submit their documents for verification.  Its likely more exchanges will realise this is the solution for american based exchanges to use and not freak out international users.

If anyones interested in signup to Atomic, link in my signature - giving away free Mazacoin today to anyone that signs up with my link

Surely it's illegal since America recognises bitcoin as a currency. If I was there I'd be speaking to the cops or my lawyer.

DO NOT TRUST COINS-E!!!! I still have not heard a word from them on my missing 2 BTCs!! Opened 5 support tickets with all the information! It seems they sent the 2 btcs to a different address to the 1 i gave them and that is in the confirmation email. All is clearly visible in the Blockchain!! What a way to run an exchange!! They are looking more and more like outright scammers by the day!!!

Did you send it from cryptsy?

http://altexplorer.info/chains/NAN/block_crawler.php?transaction=bb8e74a7afc8fb373442c9aafbf47b448f76f702b1c038cee39bc436ca69b74c

Still waiting on a deposit of 163.62255489 NAN to post...sent it over 4 days ago, filed a ticket 3 days ago.  It's not a huge sum (was to be part of an experiment in arbitrage), but it doesn't inspire confidence.

Who runs the official twitter account?

Hey guys,

Saif Altimimi here. I'm not the owner of Coins-e - I don't actually have much access to the backend. I was involved as a potential investor/acquirer as the owner was interested in off loading it. I'm still doing due diligence on the business and of course this is a serious concern. I have taken a look briefly at the business and funds do not seem to be missing... the company right now seriously lacks dev resources and part of my involvement was to assist with this. I've been getting a flood of tweets - if you want to contact the real owner you can tweet him here. He's based in ottawa and working on the Bitaccess ATMs.

https://twitter.com/vigsun

http://www.vigneshsundaresan.com/

You can keep tweeting me but there really is nothing I can do.. I've forwarded all your concerns to Vignesh and am waiting a reply. I will keep you guys notified on the status but there is no need to worry in regards to missing funds - coins-e does not operate on a fractional reserve and all user funds are still deposited (to my limited knowledge).


Edit: more info on reddit after googling -  http://www.reddit.com/r/dogecoin/comments/1v1ec1/ama_request_someone_from_coinse/