10 days 260316.78347443 doges and nothing
http://dogechain.info/address/DQe4UvKmfUULFzcChqsNHaWmgYSB3K13hD
Topic: SCAM **COINS-e.com***SCAM list of unhappy customers - page 10. (Read 21888 times)
Looks like i lost 300k Doge to Coins-E
11 days, 3 tickets, zero support = FANTASTIC!
Status: 11771 confirmations
Date: 6.01.2014 20:24
Debit: -300000.00 DOGE
Hopeless
11 days, 3 tickets, zero support = FANTASTIC!
Status: 11771 confirmations
Date: 6.01.2014 20:24
Debit: -300000.00 DOGE
Hopeless
LTC deposit 24 hours ago.
About 8 hours ago I ran a check via the facility on the website for missing depsits.
It says my coins have enough confirmations now and will shortly be added to my account.
Same message persisting all day.
No response from coins-e.
Not happy, and no accusation made other than something is not working properly there.
About 8 hours ago I ran a check via the facility on the website for missing depsits.
It says my coins have enough confirmations now and will shortly be added to my account.
Same message persisting all day.
No response from coins-e.
Not happy, and no accusation made other than something is not working properly there.
Deposited ELP and NET and nothing on my account.
No reply on my ticket.
The minimum will be to inform us if they have some problem with deposit. I think i can wait sometimes but not if they say all is good like on their page :
https://www.coins-e.com/exchange/coin/list/
... it was my last deposit on this site.
No reply on my ticket.
The minimum will be to inform us if they have some problem with deposit. I think i can wait sometimes but not if they say all is good like on their page :
https://www.coins-e.com/exchange/coin/list/
... it was my last deposit on this site.
I have no problems with Cryptsy, all DOGE deposits appear within 5 min
Actually I think it is better than cryptsy, I transferred COL from coinedup to coins-e just cost 10 mins, but from coinedup to cryptsy cosy 6 days. My friend had DOGE deposit problem on cryptsy too, after 3 days coins arrived... Maybe problem with DOGE? I ain't sure
Got my 300k back, but I am done with them. Holding your coins hostage without informing your customers what's wrong for 10 days is unacceptable - the market is too volatile to accept that kind of delay.
I have received 50k deposit doge, but 24k doge from trade order are still gone. Btw I can not withdrawal them.. still waiting for confirmation email
edit: withdrawal is done, but I am quit with them.. sorry, but they could sent this information within 2 days after problem:
We deeply apologize for the delay on the dogecoin deposits. There was a software bug with dogecoin and we were forced to re-issue deposit addresses to all our users. We are now recovering all the coins sent to the old deposit addresses and this is a time consuming process. We hope you understand.
edit: withdrawal is done, but I am quit with them.. sorry, but they could sent this information within 2 days after problem:
We deeply apologize for the delay on the dogecoin deposits. There was a software bug with dogecoin and we were forced to re-issue deposit addresses to all our users. We are now recovering all the coins sent to the old deposit addresses and this is a time consuming process. We hope you understand.
Looks like mine might be going through too at last.
So looks like they were not out to scam, but why the hell could they have not put a message up saying they had issues and it was being resolved.
It's done them a lot of damage by not communicating with their users.
For anyone who's still got theirs awaiting confirmation, try going in to the -> support -> Deposit not showing menu, choosing Doge and then putting in the transaction ID (can be found on the Funds History -> Transactions -> Deposits page)
So looks like they were not out to scam, but why the hell could they have not put a message up saying they had issues and it was being resolved.
It's done them a lot of damage by not communicating with their users.
For anyone who's still got theirs awaiting confirmation, try going in to the -> support -> Deposit not showing menu, choosing Doge and then putting in the transaction ID (can be found on the Funds History -> Transactions -> Deposits page)
user "palec" wrote PM: I'm a newbie on the forum and can not post in the right topic, please add information about scam here https://bitcointalksearch.org/topic/scam-coins-ecomscam-list-of-unhappy-customers-418416, the deposit is sent to the coins-e gone to hell,
0.02938441 BTC and 0.19585441 BTC went to unknown addresses https://blockchain.info/address/1Ajz5SWgabZhagp99xxVB5ifSFLgYTYL8Y
0.02938441 BTC and 0.19585441 BTC went to unknown addresses https://blockchain.info/address/1Ajz5SWgabZhagp99xxVB5ifSFLgYTYL8Y
Deposited 110k doge 10 days ago.
No reply on my tickets
No reply on my tickets
I deposited 145K DOGE there 4 days, never reflecting.
They don't respond to my ticket.
They don't respond to my ticket.
They responded to my second ticket after 5 days.
Quote from: coins-e
Hi lyon42,
We deeply apologize for the delay on the dogecoin deposits. There was a software bug with dogecoin and we were forced to re-issue deposit addresses to all our users. We are now recovering all the coins sent to the old deposit addresses and this is a time consuming process. We hope you understand.
We have now resolved the issue. Your funds have been credited to your account. Please check your wallet. If you still may have issues, contact us with your transaction id.
Thank you.
Ticket: https://coins-e.freshdesk.com/helpdesk/tickets/TICKET_ID
We deeply apologize for the delay on the dogecoin deposits. There was a software bug with dogecoin and we were forced to re-issue deposit addresses to all our users. We are now recovering all the coins sent to the old deposit addresses and this is a time consuming process. We hope you understand.
We have now resolved the issue. Your funds have been credited to your account. Please check your wallet. If you still may have issues, contact us with your transaction id.
Thank you.
Ticket: https://coins-e.freshdesk.com/helpdesk/tickets/TICKET_ID
All my DOGE are reflecting ! \o/
Still care with them.
Same message to me, got my doges 5 min ago.
I deposited 145K DOGE there 4 days, never reflecting.
They don't respond to my ticket.
They don't respond to my ticket.
They responded to my second ticket after 5 days.
Quote from: coins-e
Hi lyon42,
We deeply apologize for the delay on the dogecoin deposits. There was a software bug with dogecoin and we were forced to re-issue deposit addresses to all our users. We are now recovering all the coins sent to the old deposit addresses and this is a time consuming process. We hope you understand.
We have now resolved the issue. Your funds have been credited to your account. Please check your wallet. If you still may have issues, contact us with your transaction id.
Thank you.
Ticket: https://coins-e.freshdesk.com/helpdesk/tickets/TICKET_ID
We deeply apologize for the delay on the dogecoin deposits. There was a software bug with dogecoin and we were forced to re-issue deposit addresses to all our users. We are now recovering all the coins sent to the old deposit addresses and this is a time consuming process. We hope you understand.
We have now resolved the issue. Your funds have been credited to your account. Please check your wallet. If you still may have issues, contact us with your transaction id.
Thank you.
Ticket: https://coins-e.freshdesk.com/helpdesk/tickets/TICKET_ID
All my DOGE are reflecting ! \o/
Still care with them.
I finally got my DOGEs today after 10 days. It seems like they got it fixed you just have to manually check it in the deposit page.
Almost a month trying to log in to the website to withdraw all my funds, and i can't.. because i got 2 step authentication issue..
i have made almost 4 ticket in the past month... without a response, i send many emails to the website and admins.. = same result..
i tried to contact them though twitter.. guess what = NOTHING!!!
I THINK THE SITE IS A SCAM!! we SHOULD do some actions against them..
i have made almost 4 ticket in the past month... without a response, i send many emails to the website and admins.. = same result..
i tried to contact them though twitter.. guess what = NOTHING!!!
I THINK THE SITE IS A SCAM!! we SHOULD do some actions against them..
deposited .1 btc today. Contacted them after 10 confirmations and got a response from support right away saying to wait and it will be in my wallet later. 20 confirmations later. Still nothing. Either it disappeared or I'll see it randomly next week. Last time I deposit in this crapshoot.
http://dogechain.info/tx/28e8c44355d668d58070e46922e9ab7aaa2529d86ff97775642a18a1d470e99a
Did deposit 59.000 DOGE and since January 10 no trace of the deposit, and no answer to my ticket.
Did deposit 59.000 DOGE and since January 10 no trace of the deposit, and no answer to my ticket.
Today after 9 Days i got my 140k doges back! I think there is hope for everyone!
Still zero. But I'm waiting only for 3 days so seems like have to wait for 9-3=6 more days... That's sad but I hope they are going through the lists. Jump to: