months back I have referred one of my friends to bitsler and I promised him to pay 50% of the commission whatever I receive (which is acceptable as per bitlser). and also my friend used to take small amounts of coins from me and returning them from time to time.
regarding these tips, bitsler found them as something suspicious and they paused/put my withdrawals pending state like 4-5 times.
there was a time when my friend tipped me some coins and when I tried to withdraw them bitsler paused and they said like I need to wager half of the amount whatever the tip I received. so I did that and they processed my withdrawal.
a few days back my friend took like 100 bucks and today he returned me in bitsler in xrp (approx 181 ripples). so when I try to withdraw them bitsler paused my withdrawal and asking me to pass KYC for 100 bucks and saying that they want to do KYC to ensure the account integrity and some bs. they could simply send an email to the registered mail address and confirm with me. no need to forcefully ask for KYC.
**not sure, why I need to give my identity document just to withdraw 100 bucks** again I know they gonna say it is there in tos etc.
And I found this on their terms of service:
On the bright side, you learned something new.
But still with Live Support : https://www.bitsler.com/en/support