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Topic: STAKE IS SCAM ($12,000) - page 3. (Read 2306 times)

legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
April 17, 2024, 11:15:20 AM
@DabsPoorVersion @holydarkness , thanks for the clarification.

The case has been going on for 5 months and we still aren't sure the reason for the KYC check. Is the amount of $12k? Other books don't require a mandatory KYC check for $12k. In fact one bet can be $12k. Is it something to do with his bets such as bot betting?

This is the first thing that we should know. Searching for a reason to confiscate money is unacceptable. It's similar to illegal search and seizure.

DabsPoorVersion understand the situation wrongly, the amount being disputed here is not purely from deposit. Granted he deposited to a sum larger than the amount in dispute, but according to OP, inferred, the amount in question [USD 12,000] came from winnings,

What happened:: I deposit $7.5k on Stake. Go to withdraw. Do not allow withdraw of the $12k I now have.[...]

The situation OP experiencing right now [a requirement to do KYC] is not purely because he deposited certain sum of fund. It might be related to AML policy, but there also possibility of other violation or perhaps even small misunderstanding.

The way I understand it, that KYC is simply the preliminary requirement by casino to conduct their investigation, which is a quite common practice shared by many casinos. The problem is yet to be announced. OP never knows and Stake doesn't explain it yet.
legendary
Activity: 3878
Merit: 1061
April 17, 2024, 10:44:09 AM
@OP can you clarify what type of bets you make and the amounts of each bet? Are you betting small markets or major markets? Are you making prop bets? Do you use a bot?
copper member
Activity: 2800
Merit: 1179
Leading Crypto Sports Betting & Casino Platform
April 17, 2024, 10:38:06 AM

The case has been going on for 5 months and we still aren't sure the reason for the KYC check. Is the amount of $12k? Other books don't require a mandatory KYC check for $12k. In fact one bet can be $12k. Is it something to do with his bets such as bot betting?

This is the first thing that we should know. Searching for a reason to confiscate money is unacceptable. It's similar to illegal search and seizure.

Definitely not due to the amount since I deposit almost same amount and withdraw a little but higher on the amount involved here without any problem. Also there’s a lot of whale playing on Stake with higher bankroll that doesn’t encounter any problem.

Most of these guys having problem on a casino not only on Stake but on different trusted casino usually plays sports betting and involves on different shit strategy just to take advantage on the casino. I believe the escalated KYC requirements is probably due to the account connection or something to do on the OP activity in the casino.
legendary
Activity: 3878
Merit: 1061
April 17, 2024, 10:31:59 AM
@DabsPoorVersion @holydarkness , thanks for the clarification.

The case has been going on for 5 months and we still aren't sure the reason for the KYC check. Is the amount of $12k? Other books don't require a mandatory KYC check for $12k. In fact one bet can be $12k. Is it something to do with his bets such as bot betting?

This is the first thing that we should know. Searching for a reason to confiscate money is unacceptable. It's similar to illegal search and seizure.
hero member
Activity: 1834
Merit: 879
Rollbit.com ⚔️Crypto Futures
April 17, 2024, 08:08:28 AM
sorry for no updates. been managing all complaints. i uploaded the pdf last week. it was denied because “they couldn’t access it” despite the file name being “password is xxxxxxxx” i cannot remove the password as this is how the bank issues the document to all clients no exceptions due to compliance and security regulations.


anyone have any idea what else to do? i thought title was clear enough being “password is xxxxxxx”
This case has dragged on for a very long time.. like since November last year WTF, and what hurts the most is the bookie does have a presence here on the forum and no one wants to face this head on to help their client Cry ...

Anyway like @holydarkness advised remove that password protection from the pdf to make this case get resolved faster , and not surprised banks do this as I get same estatements from my bank and to remove password protection I use Foxit Reader which is much easier to work with...

If you still need help to remove that I can help maybe via RDP or send the actual PDF to have the password removed if you don't mind the privacy concerns...
hero member
Activity: 770
Merit: 828
Leading Crypto Sports Betting & Casino Platform
April 17, 2024, 07:57:51 AM
Crazy how long this case is open already and basically nothing is moving forward.

Also quite lame there is no stake rep here to actually clarify what's really going on.
I mean KYC, yeah ok, but requesting document after document after document and all the time not accept perfectly fine papers is just very strange.

12k is not a lot of money for stake so I really wonder what is actually going on here.
Stake support is no help, that is a common occurence unfortunately, like almost any casino these days. The way they handle and reply at askgamblers is also quite disrespectful, often waiting until the last second just to basically say nothing at all, just delaying it further.

legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
April 17, 2024, 06:59:12 AM
I read the whole thread and can't find these answers.

1. Was the money won through casino play or sports?
2. If casino, what were the terms and how much was the bonus.
3. If sports, what type of bets were you making.

We have to use common sense in these cases and first figure out if there was a reason for the player to multi-account. Throw out money laundering since this is an obvious case of no money laundering and Stake has no case if that is their claim. Then they are fishing for a reason not to pay.

It's sportsbetting, answered by OP on the second page of the thread, as well as being made known by the opening statement he made on CG. The reason why OP's account got banned on the first place [multi-acc, ML, strange bets, etc.] are yet to be known as the case is still in preliminary phase and gets stuck there.

Stake require OP to perform KYC before they will investigate OP's account and tell him what violation he made. And here we are.

As for why CG mediate the case though it's sports-related, I think they see it from the perspective of KYC instead of the bets.

[...] I guess you've made some winnings through sport bets, right?
yes but they froze my account before i even made winnings. [...]

sr. member
Activity: 1260
Merit: 315
www.Artemis.co
April 17, 2024, 06:04:45 AM
I read the whole thread and can't find these answers.

1. Was the money won through casino play or sports?
2. If casino, what were the terms and how much was the bonus.
3. If sports, what type of bets were you making.

We have to use common sense in these cases and first figure out if there was a reason for the player to multi-account. Throw out money laundering since this is an obvious case of no money laundering and Stake has no case if that is their claim. Then they are fishing for a reason not to pay.
It seems the $12k+ was all deposited money, you can see the first image that the total amount confirmed deposit is more than $12k which matches the amount OP stating that was scammed to him. Considering that it was a huge amount of money and the only verification requested upon registration is a copy of the valid ID (front and back), OP should expect a difficulty on withdrawing the money. That's why he was required to undergo verification up to level 4.
legendary
Activity: 3878
Merit: 1061
April 17, 2024, 03:45:40 AM
I read the whole thread and can't find these answers.

1. Was the money won through casino play or sports?
2. If casino, what were the terms and how much was the bonus.
3. If sports, what type of bets were you making.

We have to use common sense in these cases and first figure out if there was a reason for the player to multi-account. Throw out money laundering since this is an obvious case of no money laundering and Stake has no case if that is their claim. Then they are fishing for a reason not to pay.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
April 15, 2024, 11:42:30 AM
OP, this is a reminder that your timer on CG is about to run out in one and a half days. I noticed that on AG you said that you're currently acquiring a letter from your bank confirming that the account belongs to you. You might want to update CG about this so you can toss the ball into Stake's court.


legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
April 04, 2024, 12:42:40 PM
i am having trouble getting documents sorted per requirements. i do have bank statements with deposits labeled from my job, but my bank statement does not have my name or address on it, only my account number. i contacted the bank to get more information but they told me this is how the system is configured unfortunately, they cannot change this as it is how it's coded

i also have payslips, but the company i work for does not include addresses on payslips either, this does have my name. i don't mind including the information of one of my superiors from work so he can be contacted to verify this if need be as well

also want to add that i have significant crypto holdings that have gained value over the years, which i used to fund my stake account

any tips on how to proceed?

Does the previous documents you provided, all of those bank statements [credit card, credit line, consolidated report, etc.] have a table or any part on the document's body that shows the account number are belonged to the name and address of yours? If any of it does, is it allowed to provide two simultaneous document [the bank statement and that document with such details] to validate each other?
jr. member
Activity: 60
Merit: 1
April 04, 2024, 11:41:51 AM
i am having trouble getting documents sorted per requirements. i do have bank statements with deposits labeled from my job, but my bank statement does not have my name or address on it, only my account number. i contacted the bank to get more information but they told me this is how the system is configured unfortunately, they cannot change this as it is how it's coded

i also have payslips, but the company i work for does not include addresses on payslips either, this does have my name. i don't mind including the information of one of my superiors from work so he can be contacted to verify this if need be as well

also want to add that i have significant crypto holdings that have gained value over the years, which i used to fund my stake account

any tips on how to proceed?
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
March 31, 2024, 01:57:45 PM
great news! level 3 approved. now I am onto level 4. they are requesting proof of funds. like many here, I signed up for stake because it was a crypto casino and I have been in the crypto space actively investing and trading since 2017. The funds I sent to stake were proceeds of gains that I have obtained over the years due to cryptos growth over time etc. any guidance on this?

Ahh!!! I am not sure why I am happy for you! It's been way too long!

I was just from CG and noticed the recent development, go straight here and found that you've updated the thread.

I understand that the recent discussion on CG, the password protected pdf, is for level 3 KYC? I thought that was also for level 4. Anyway, for SoW, they accepted these documents:



As your source of fund are the proceed from crypto trading, I think it falls under the category of "sales of shared [sic] or other investments / liquidation of investment portfolio", and it should be an easy one. On which platform do you exchange your crypto to fiat? I believe on your bank statement, whenever you do a withdrawal from the exchange, there is a report of incoming fund, with the name of he exchange's company as the sender? That should do.

Also, if you're having a full time or part time job, I think adding the proof of payslips wont hurt, just in case.
jr. member
Activity: 60
Merit: 1
March 31, 2024, 11:59:58 AM
great news! level 3 approved. now I am onto level 4. they are requesting proof of funds. like many here, I signed up for stake because it was a crypto casino and I have been in the crypto space actively investing and trading since 2017. The funds I sent to stake were proceeds of gains that I have obtained over the years due to cryptos growth over time etc. any guidance on this?
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
March 30, 2024, 03:59:42 AM
Remove the password protection prior to uploading it to them, perhaps? Follow this tutorial from adobe if you're not familiar with it. Alternatively [though I think it'll raise more issue and allow them to reject the data because it's been through an image processor] open them through Photoshop and re-publish it in PDF. I believe it will remove the password protection, as well? Just... try number one first.


seems kind of counterproductive for the case…password was clearly in title. this is absolutely absurd.

Be that as it may, if it helps resolving this way too long case, isn't it worth trying?

Maybe your email was forwarded to the security division through their internal system that removed the subject you originally wrote and replaced it with your stake ID or other format according to their SOP, or they simply probably missed the fact that the password was there on the subject and too proud to admit it, or maybe there are other reason, whatever that is. If providing another document, that minimize whatever possible risk of inaccessibility, helps put this headache to rest, I think it's worth doing.
jr. member
Activity: 60
Merit: 1
March 29, 2024, 04:12:32 PM
#99
sorry for no updates. been managing all complaints. i uploaded the pdf last week. it was denied because “they couldn’t access it” despite the file name being “password is xxxxxxxx” i cannot remove the password as this is how the bank issues the document to all clients no exceptions due to compliance and security regulations.


anyone have any idea what else to do? i thought title was clear enough being “password is xxxxxxx”

Remove the password protection prior to uploading it to them, perhaps? Follow this tutorial from adobe if you're not familiar with it. Alternatively [though I think it'll raise more issue and allow them to reject the data because it's been through an image processor] open them through Photoshop and re-publish it in PDF. I believe it will remove the password protection, as well? Just... try number one first.


seems kind of counterproductive for the case…password was clearly in title. this is absolutely absurd.
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
March 28, 2024, 11:55:52 AM
#98
sorry for no updates. been managing all complaints. i uploaded the pdf last week. it was denied because “they couldn’t access it” despite the file name being “password is xxxxxxxx” i cannot remove the password as this is how the bank issues the document to all clients no exceptions due to compliance and security regulations.


anyone have any idea what else to do? i thought title was clear enough being “password is xxxxxxx”

Remove the password protection prior to uploading it to them, perhaps? Follow this tutorial from adobe if you're not familiar with it. Alternatively [though I think it'll raise more issue and allow them to reject the data because it's been through an image processor] open them through Photoshop and re-publish it in PDF. I believe it will remove the password protection, as well? Just... try number one first.
jr. member
Activity: 60
Merit: 1
March 27, 2024, 04:41:37 PM
#97
sorry for no updates. been managing all complaints. i uploaded the pdf last week. it was denied because “they couldn’t access it” despite the file name being “password is xxxxxxxx” i cannot remove the password as this is how the bank issues the document to all clients no exceptions due to compliance and security regulations.


anyone have any idea what else to do? i thought title was clear enough being “password is xxxxxxx”
legendary
Activity: 2632
Merit: 1462
Yes, I'm an asshole
March 24, 2024, 01:33:55 PM
#96
OP, this is a friendly reminder that your time to reply to both your complaint on AG and CG are almost ran out, less than 24 hours as per when I write this post. You might want to update them with something so they will not close it without any desired outcome for your side.

legendary
Activity: 1750
Merit: 1363
www.gosubetting.com
March 14, 2024, 05:32:14 AM
#95
@KosherMania

Can you please PM me your Stake username?

Thank you for stepping in and lending a hand. If I may jump in so that your contact at Stake can get this info right away, in case OP goes away for a few days, I believe his Stake username is roblator according to his complaint on AG.



Thanks, forwarded - my Stake people are at the other end of the world, so I guess I will only hear back in a day or so.
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